Related Manuals for VeriFone IX90 M440
Summary of Contents for VeriFone IX90 M440
- Page 1 IX90 M440 Installation Guide Verifone Part Number, DOC900-004-EN-A, Revision A01 www.verifone.com...
- Page 2 The information contained in this document is subject to change without notice. Although Verifone has attempted to ensure the accuracy of the contents of this document. Verifone shall not be liable for technical or editorial errors or omissions contained herein. Verifone and the Verifone logo are registered trademarks of Verifone.
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Page 3: Table Of Contents
Loading a Paper Roll in the Printer ........24 © VeriFone Inc. All rights Reserved. - Page 4 Verifone Cloud POS Pairing........
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Page 5: Audience
Setup. Explains the setup and installation, selecting a location, and establishing connections. • Chapter 5, Service and Support. Provides information on how to contact your local Verifone representative or service provider and information on how to order accessories or documentation from Verifone. • Chapter 6, Troubleshooting Guidelines. -
Page 6: Conventions And Acronyms
The lightning symbol is used as a For safety, do not string cables or warning when bodily injury might cords across a walkway. occur. Acronyms Acronym Definition Alternating Current Advanced Encryption Standard Algorithm Advanced RISC Machine © VeriFone Inc. All rights Reserved. - Page 7 Merchandise Return Authorization MSAM Multiple Secure Access Module Magnetic Stripe Reader Near Field Communication Payment Card Industry Personal Identification Number Point-of-Sale PIN Transaction Security Quick Response Random Access Memory Read Only Memory Secure Access Module © VeriFone Inc. All rights Reserved.
- Page 8 Installation Guide IX90 M440 Acronym Definition SRED Secure Reading and Exchange of Data Transport Layer Security Universal Serial Bus VCPOS Verifone Cloud Point of Sale Verifone Part Number © VeriFone Inc. All rights Reserved.
- Page 9 IX90 M440 1. Device Overview The Verifone IX90 is an Android-based POS system that offers a range of features to help merchants manage their business and provide a smooth payment experience to their customers. The system is equipped with an 11.6-inch multi-touch high-definition (HD) display that runs on the latest...
- Page 10 Card Reader / Contactless Card Reader Certifications • • GMS Certified EMV L1 & L2 / EMV Contactless L1, MasterCard Contactless / MasterCard TQM / VISA payWave / American ExpressPay / Discover D-PAS / Interac © VeriFone Inc. All rights Reserved.
- Page 11 • • Includes Magstripe Bi-directional magnetic reader for fast stripe card reader with an merchant login. extended blade for optimal card reading. • Audio jack to facilitate accessibility for the visually impaired. © VeriFone Inc. All rights Reserved.
- Page 12 Not Applicable Advanced contactless Capability architecture with a single contactless interface (SingleCl). • Dedicated tap zone for optimized user experience. • Accepts EMV, NFC, QR Code and magstripe contactless payments as well as PIN-based transactions. © VeriFone Inc. All rights Reserved.
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Page 13: Ix90 - Connectivity And Power Supply
Installation Guide IX90 M440 IX90 - IO HUB • x1 Ethernet 100 Base-T Connectivity • x2 USB-A Host, 2.5W and 5W and Power • x1 USB-C Host Power Supply 100-240V AC, 12V DC/3.3A/39W Supply © VeriFone Inc. All rights Reserved. -
Page 14: Printer
MSC000-032-01-A, MS CASH DRAWER STA-37965560 CD3-1313BK45-S2, BLACK, 13WX13D, PRNTR DRVN, 4BILL-5COIN, 2 MEDIA SL • The cash drawer has to be used alongside the Printer. Barcode Scanner • BCR414-208-01-B • Countertop 2D Barcode Scanner. © VeriFone Inc. All rights Reserved. -
Page 15: Safety Instructions
Make sure that there are no missing or defective parts - defective parts must never be used. Verifone is not liable or responsible for damage or injury caused by improper installation, improper use, or failure to observe these safety instructions. -
Page 16: Environmental Factors
If any device is found to have been tampered with, please remove it from the service immediately. Keep it available for potential forensics investigation and notify your company security officer and your local Verifone representative or service provider. To contact Verifone, please see Service and Support. - Page 17 Do not use a tampered or damaged unit. The device comes equipped with tamper-evident labels. If a label or component appears damaged, please notify the shipping company and your Verifone service provider immediately. N'utilisez pas un appareil trafiqué ou endommagé. L'appareil est équipé de étiquettes inviolables.
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Page 18: To Scan The Qr Code
Complete the cash drawer installation, refer to the steps given in Installing Cash Drawer section. • Complete the IX90 power source connection, refer to the steps given in Connecting IX90 to a Power Source section. © VeriFone Inc. All rights Reserved. - Page 19 Set the preferred orientation. The merchant facing display can be used in both portrait and landscape mode. To change the orientation, pull on the pin located at the back and rotate it counter-clockwise. • Remove the branded screen protector film on the display. © VeriFone Inc. All rights Reserved.
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Page 20: Screen Angle Adjustment
Printer ports are visible at the back of the printer as shown in Figure Printer Connect USB-B cable from the printer to the USB-A port of the IO hub. Connect the power cord from the printer to the power source. Figure: 3 Printer Connections © VeriFone Inc. All rights Reserved. -
Page 21: Io Hub Connections
Connect one end of the LAN cable to the LAN port of the IO hub and another end to the ethernet wall socket. Connect the power supply cable from the IO hub to the power source. © VeriFone Inc. All rights Reserved. -
Page 22: Installing Cash Drawer
(UPS). If other devices are plugged into the same circuit, the device can potentially experience power fluctuations that might cause malfunction. The device shuts down automatically once the power source is removed. © VeriFone Inc. All rights Reserved. -
Page 23: To Connect Ix90 To A Power Source
La déconnexion de l'alimentation pendant une transaction peut également entraîner la perte de fichiers de données non enregistrés. • Verifone recommends installing a power surge protector to protect against possible damage caused by lightning strikes and electrical surges. Verifone recommande d'installer un parasurtenseur pour se protéger contre d'éventuels dommages causés par la foudre et les surtensions électriques. -
Page 24: Loading A Paper Roll In The Printer
Un papier de mauvaise qualité peut bloquer l'imprimante et créer une poussière de papier excessive. Pour passer une commande d'un rouleau de papier Verifone de haute qualité, reportez-vous à la section Accessoires et documentation. • Store thermal paper in a dry, dark area. Handle thermal paper carefully: impact, friction, temperature, humidity, and oils affect the color and storage characteristics of the paper. -
Page 25: To Install A Paper Roll
Hold the roll so that the paper feeds from the bottom of the roll. Align the printer paper to the tabs to the paper guides and hold the paper up when closing the door. © VeriFone Inc. All rights Reserved. -
Page 26: Verifone Cloud Pos Pairing
VCPOS is a significant centralized cloud-based POS solution for merchants to manage their estate successfully with the customized transaction POS Pairing software for Verifone devices. Steps to configure and pair the Merchant facing device with the Customer facing payment device to ensure a seamless setup process are forthcoming. -
Page 27: Ix90 Transactions
Insert the card into the reader slot in a smooth, continuous motion until it sits firmly. • Wait for the application to indicate a completed transaction before removing the card. Premature card removal invalidates the transaction. © VeriFone Inc. All rights Reserved. - Page 28 CTLS The device supports contactless credit or debit card transactions. To perform a contactless transaction, gently tap the card or hold the card on the surface of the display on the contactless logo. © VeriFone Inc. All rights Reserved.
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Page 29: Maintenance And Cleaning
Monday - Friday, 8 A.M. - 7 P.M., EST • International - Contact your Verifone representative Before returning IX90 to Verifone, you must obtain a Merchandise Return Authorization (MRA) number. The following procedure describes how to return one or more IX90 for repair or replacement (U.S. customers only). - Page 30 Address the Subject box to “Verifone MRA Dept.” • Reference the model and part number in the Note box. One MRA number must be issued for each IX90 you return to Verifone, even if you are returning several of the same model. Describe the problem(s).
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Page 31: Accessories And Documentation
Installation Guide IX90 M440 Accessories Verifone produces the following accessories and documentation for the IX90. While ordering, please take note of the part number. Documentation Contact information is as follows: • https://www.verifone.com/en/us/contact-us • USA - Verifone Customer Development Center,1- 800-Verifone (837-4366), Monday - Friday, 7 A.M. -
Page 32: Device Does Not Start
If the problem persists even after performing the outlined guidelines or if the problem is not described below, contact your local Verifone representative for assistance. Typical examples of malfunction you may encounter while operating your IX90 and steps you can take to resolve them are listed. -
Page 33: Device Display Does Not Show Correct/Readable Info
IX90 M440 Device Display If the device display does not show correct/readable info: Does Not • Check all cable connections. If the problem persists, contact your local Verifone Show Correct/ representative for assistance. Readable Info Blank Display When the device display is blank: •... -
Page 34: Samsung Tab Fails To Charge
IX90 M440 Ensure the SAM/MSAM cards are properly inserted in the slots and are properly secured. Contact your local Verifone representative if the problem persists. Samsung Tab When the embedded battery pack of the Samsung tablet (BYOT) is drained off (battery percentage is 0% and not able to boot up) the tab fails to charge Fails to through IX90 IO HUB. - Page 35 As commerce experts, we are here for you and your business. With our payment devices, our systems & solutions and our support. Everywhere. Anytime. So that your customers feel enabled, recognized and well taken care of, even beyond their expectations. Verifone. Creating omni-commerce solutions that simply shape powerful customer experiences.