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Related Manuals for VeriFone IX90 UX700
Summary of Contents for VeriFone IX90 UX700
- Page 1 IX90 UX700 Installation Guide Verifone Part Number DOC900-008-EN-A, Revision A...
- Page 2 Verifone, Inc. The information contained in this document is subject to change without notice. Although Verifone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are for illustration only and may not be suited for your purpose.
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Page 3: Table Of Contents
Verifone Cloud POS Pairing ........ - Page 4 Transactions Fail to Process ........30 IX90 UX700 I...
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Page 5: Preface
Cleaning. Explains the maintenance of the IX90. Chapter Verifone Service and Support. Provides information on contacting your Verifone service provider to order accessories or documentation from Verifone. Chapter Troubleshooting Guidelines. Provides troubleshooting guidelines should you encounter a problem with unit installation and configuration. -
Page 6: Conventions And Acronyms
Definitions Europay, MasterCard and Visa Google Mobility Services Merchandise Return Authorization Near Field Communication Local Area Network Liquid Crystal Display Personal Identification Number Point-of-Sale Secure Access Module Verifone Part Number Point of Sale Terminal Security IX90 UX700 I NSTALLATION UIDE... - Page 7 Universal Serial Bus Random Access Memory Read Only Memory Quick Response Alternating Current Direct Current MSAM Multiple Secure Access Module Payment Card Industry SRED Secure Reading and Exchange of Data VCPOS Verifone Cloud Point of Sale IX90 UX700 I NSTALLATION UIDE...
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Page 8: Device Overview
The dual screens feature of the Verifone IX90 Countertop iPOS allows both the merchant and the customer to interact with a large, high-resolution HD display. - Page 9 This chapter lists the power requirements and other specifications of the IX90. Customer Facing Payment Merchant Facing Display Display (UX700) Android Go, version 12 VAOS, Verifone Secure OS • • based on Android 10 Display 11.6-inch FHD 1920 × 1080 5-inch 1280 ×...
- Page 10 (SingleCl), SoftSAMs, and side-by-side application architecture. Dedicated tap zone for • optimized user experience. Accepts EMV, NFC, QR • Code and magstripe contactless payments as well as PIN-based transactions. IX90 UX700 I NSTALLATION UIDE...
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Page 11: Ix90 Connectivity And Power Supply
IX90 Connectivity and Power Supply IX90 Connectivity and x1 Ethernet 100 Base-T • Power Supply x2 USB-A Host, 2.5W and 5W • IO HUB x1 USB-C Host • Power Supply 100-240V AC, 12V DC/3.3A/39W • IX90 UX700 I NSTALLATION UIDE... -
Page 12: Printer
MSC000-032-01-A, MS CASH DRAWER STA-37965560 CD3-1313BK45-S2, BLACK, • 13WX13D, PRNTR DRVN, 4BILL-5COIN, 2 MEDIA SL The cash drawer has to be used alongside the Printer. • Barcode Scanner BCR414-208-01-B • Countertop 2D Barcode Scanner • IX90 UX700 I NSTALLATION UIDE... -
Page 13: Safety Instructions
Make sure that there are no missing or defective parts - defective parts must never be used. Verifone is not liable or responsible for damage or injury caused by improper installation, improper use, or failure to observe these safety instructions. In such cases warranty might get void. -
Page 14: Environmental Factors
If any device is found to have been tampered with, please remove it from the service immediately. Keep it available for potential forensics investigation and notify your company security officer and your local Verifone representative or service provider. To contact Verifone, please see Verifone Service and Support. - Page 15 Do not use a tampered or a damaged unit. The device comes equipped with WARNING tamper-evident labels. If a label or component appears damaged, please notify the shipping company and your Verifone service provider immediately. IX90 UX700 I NSTALLATION UIDE...
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Page 16: Ix90 Setup
Connecting IX90 to a Power Source section. • Complete the pairing of the devices, the Merchant Facing Display with the Customer Facing Payment Display, refer to the steps given in Verifone Cloud POS Pairing section. IX90 UX700 I NSTALLATION UIDE... -
Page 17: Ix90 Setup
Set the preferred orientation. The merchant facing display can be used in both portrait and landscape mode. To change the orientation, pull on the pin located at the back and rotate it counter-clockwise. • Remove the branded screen protector film on the display. IX90 UX700 I NSTALLATION UIDE... -
Page 18: Screen Angle Adjustment
Printer ports are visible at the back of the printer as shown in the Figure Connect the USB-B cable from the printer to the USB-A port of the IO hub. Connect the power cord from the printer to the power source. Printer Connections Figure 3 IX90 UX700 I NSTALLATION UIDE... -
Page 19: Io Hub Connections
Connect one end of the LAN cable to the LAN port of the IO hub and another end to the ethernet wall socket. Connect power supply cable from the IO hub to the power source. IX90 UX700 I NSTALLATION UIDE... -
Page 20: Installing Cash Drawer
• Disconnecting power during a transaction can also cause unsaved data files to be lost. • Verifone recommends installing a power surge protector to protect against possible damage caused by lightning strikes and electrical surges. IX90 UX700 I NSTALLATION UIDE... -
Page 21: Loading A Paper Roll In The Printer
After this line appears there will be paper to perform only one more transaction. • Poor-quality paper can jam the printer and create excessive paper dust. To CAUTION place an order for high-quality Verifone paper roll, refer to Accessories and Documentation section. •... - Page 22 Unwind the paper roll past any glue residue. Hold the roll so that paper feeds from the bottom of the roll. Align the printer paper to the tabs to the paper guides and hold the paper up when closing the door. IX90 UX700 I NSTALLATION UIDE...
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Page 23: Verifone Cloud Pos Pairing
VCPOS is a significant centralized cloud-based POS solution for merchants to POS Pairing manage their estate successfully with the customized transaction software for Verifone devices. Steps to configure and pair the Merchant facing device with the Customer facing payment device to ensure a seamless setup process are forthcoming. - Page 24 CTLS The device supports contactless credit or debit card transactions. To perform a contactless transaction, gently tap the card or hold the card on the surface of the display on the contactless logo. IX90 UX700 I NSTALLATION UIDE...
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Page 25: Additional Safety Information
These suggestions apply equally to your contactless device, or any of its attachments or accessories. If your device is not working properly, take it to the nearest Verifone-authorized service provider for servicing or replacement. Additional The following is additional information for your safety in using this device. -
Page 26: Returning A Device For Service
HAPTER Verifone Service and Support Contact your local Verifone representative or service provider for any problems on your terminal. For product service and repair information: • USA – Verifone Service and Support Group, 1-800-Verifone (837-4366) Monday - Friday, 8 A.M. - 8 P.M., Eastern time •... -
Page 27: Accessories And Documentation
• Reference the model and part number in the Note box. NOTE One MRA number must be issued for each IX90 you return to Verifone, even if you are returning several of the same model. Describe the problem(s). Provide the shipping address where the repaired or replacement unit must be returned. -
Page 28: Connection Cables
ERIFONE ERVICE AND UPPORT Accessories and Documentation Connection Cables • IX90 UX700 CBL900-003-01-A, CABLE, IX90 UX700 TO IO HUB, 1M, 12V/1A • 27352-02-R, CABLE, ETHERNET BLK RJ45 TO RJ45 STRAIGHT 2M ROHS • Power supply PWR159-002-01-B, PS, 100-240VAC, 12VDC/3.3A/ 39W+CON, EFF L6, COC T2, LOT7 •... - Page 29 Do not, under any circumstances, attempt to disassemble the unit. Perform only those adjustments or repairs specified in this guide. For all other services, contact your local Verifone service provider. Service conducted by parties other than authorized Verifone representatives may void any warranty.
- Page 30 Refer to the user documentation for that application if pressing a function key does not perform the expected action to ensure you are entering data correctly. • Contact your local Verifone representative if the problem persists. Transactions There are several possible reasons why the unit may not be processing Fail to Process transactions.
- Page 31 Verifone, Inc. 1-800-Verifone www.verifone.com IX90 UX700 Installation Guide Verifone Part Number DOC900-008-EN-A, Revision A...