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1
Get the following information from the printed labels at the back of each IX90
to be returned:
•
Product ID, including the model and part number. For example, "IX90" and
"M900-XXX-XXX-XXX"
•
Serial number (S/N nnn-nnn-nnn)
2
Obtain the MRA number(s) by completing one of the following:
•
Call Verifone toll-free within the United States at 1-800-Verifone and follow
the automated menu options.
•
Select the MRA option from the automated message. The MRA department
is open Monday to Friday, 8 A.M.–8 P.M., Eastern Time.
•
Give the MRA representative the information you gathered in
•
Complete the Inquiry Contact Form at
contact-us.
•
Address the Subject box to "Verifone MRA Dept."
•
Reference the model and part number in the Note box.
One MRA number must be issued for each IX90 you return to Verifone, even if you
are returning several of the same model.
3
Describe the problem(s).
4
Provide the shipping address where the repaired or replacement unit must be
returned.
5
Keep a record of the following items:
•
Assigned MRA number(s).
•
The Verifone serial number assigned to the IX90 you are returning for
service or repair (device serial numbers are located at the back of the unit).
•
Shipping documentation, such as air bill numbers used to trace the
shipment.
•
Model(s) returned (model numbers are located on the Verifone label at the
back of the IX90).
Installation Guide
https://www.verifone.com/en/us/
IX90 M440
Step
1.
30
© VeriFone Inc. All rights Reserved.
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