VeriFone V200c Reference Manual
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VeriFone V200c Reference Manual

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V200c
Reference Guide
Verifone Part Number DOC420-004-EN-B, Revision B

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Summary of Contents for VeriFone V200c

  • Page 1 V200c Reference Guide Verifone Part Number DOC420-004-EN-B, Revision B...
  • Page 2 Verifone, Inc. The information contained in this document is subject to change without notice. Although Verifone has attempted to ensure the accuracy of the contents of this document, this document may include errors or omissions. The examples and sample programs are for illustration only and may not be suited for your purpose.

  • Page 3: Table Of Contents

    Introduction to File Authentication ........33 The Verifone Certificate Authority ....... . . 33 Special Files Used in the File Authentication Process .
  • Page 4 V200c Port Pinout Definitions........

  • Page 5: Preface

    Table. Provides an ASCII table for reference. Related Refer to the following set of documents to learn more about the terminal: Documentation • V200c Certifications and Regulations Sheet, VPN DOC420-001-EN • V200c Quick Installation Guide, VPN DOC420-002-EN • V200c Installation Guide, VPN DOC420-003-EN •...

  • Page 6: Conventions And Acronyms

    REFACE Conventions and Acronyms Conventions and This section describes conventions and acronyms used in this manual. Acronyms Conventions Various conventions are used to help you quickly identify special formatting. Table describes these conventions and provides examples of their use. Table 1 Document Conventions Convention Meaning...

  • Page 7: Acronym Definitions

    Recommended Standard 232 R-UIM Removable User Identity Module Security Access Module Secure Digital Subscriber Identity Module Thin Film Transistor UART Universal Asynchronous Transmitter/Receiver UMTS Universal Mobile Telecommunications System Universal Serial Bus Verifone Part Number Wi-Fi Wireless Fidelity V200 EFERENCE UIDE...
  • Page 8 REFACE Conventions and Acronyms V200 EFERENCE UIDE...

  • Page 9: Hapter

    (ITP) and clear color TFT LCD display. NOTE Verifone ships variants of the V200c terminals for different markets. Your terminal may have different features described in this section. Connectivity • 2 SAM ports (standard size) •...

  • Page 10: Security

    The V200c ensures uncompromising reliability from Verifone, the worldwide leader in e-payment. True Multi- • The V200c offers 256 MB while the V200c Plus offers 512 MB of dynamic Application memory allocation for the operating system, which supports multiple Capability applications on a single terminal.

  • Page 11: Using The Terminal Keys

    For added convenience, the keypad is automatically back-lit when you power on the device. V200c also has navigation keys that allow users to navigate through the menus and select specific operations. NAVIGATION KEYS...

  • Page 12: Data Entry Modes

    SING THE ERMINAL Data Entry Modes Data Entry Before you can use the keys on the front panel to enter ASCII characters, the Modes terminal must be in a mode that accepts keyed data entry. There are two operating modes, each enabling you to press keys to enter data under specific circumstances: •...
  • Page 13 The specific effect of the Enter key depends on the currently active System mode menu. Navigation Key V200c has navigation keys that can be used to navigate through the system mode menus/application menus and select specific operations. V200...
  • Page 14 SING THE ERMINAL The Keypad V200 EFERENCE UIDE...

  • Page 15: Hapter

    HAPTER System Mode This chapter describes System Mode Operations. System mode is used exclusively by those responsible for configuring, deploying, and managing on-site terminal installations. When to Use Use the System mode functions to perform different subsets of related tasks: System Mode •...

  • Page 16: Verifying Terminal Status

    The device you are using may or may not have an application program running on Terminal Status it. After you have set up the device (refer to V200c Installation Guide, VPN - DOC420-003-EN) and the unit is turned on, use the following guidelines to verify terminal status regarding software and current operating mode: •...

  • Page 17: Exiting System Mode

    YSTEM Exiting System Mode • Maintenance: Intended for Verifone repair, allows minimal access A special menu can be accessed by pressing the Cancel key — Reboot, Run NOTE Apps, Transfer Logs, and System Info can be accessed without logging in or entering any password.

  • Page 18: Passwords

    Consider advising all users before proceeding with this option. To expire user passwords, access the Security > Password manager option or contact your local Verifone representative for assistance. NOTE Passwords must be in numeric characters only and must be at least seven digits and less than 10 digits in length.

  • Page 19: Procedure Description

    YSTEM System Mode Menus Return to the main System mode screen by pressing the back button at the upper left hand portion of the screen or use the red cancel or back keys on your keypad. Scroll through the screen by pressing the onscreen buttons (up, down, and right) or by using the navigation keys.
  • Page 20 YSTEM System Mode Menus Table 3 Main System Mode User Interface Display Action At startup, the unit displays the Vault, AppM, VFSRED, and VFOP information. These Please wait: booting... information appear for three seconds, while the device is starting up. VAULT: 1.x.x.x AppM: 6.x.x.x VFSRED: 5.x.x.0...
  • Page 21 YSTEM System Mode Menus Table 3 Main System Mode User Interface Display Action The user can choose between the available logins and enter the system password to login. Users (Prod) supervisor level1 level2 maintenance The home screen is displayed after successful login.

  • Page 22: Submenus

    The following submenus are available from the home screen. The user may navigate through the screen using the up, down, right or back keys provided at the top portion of the screen. Use the Navigation Keys when selecting menus and specific options when using V200c. Table 4 System Mode Submenus...
  • Page 23 YSTEM System Mode Menus Table 4 System Mode Submenus (continued) Display Action Home > Information > Ports To view device port information, select Information from the main System mode menu and then select the Ports panel. Ports Scroll through the screen using the navigation keys. Modem Ethernet GPRS...
  • Page 24 YSTEM System Mode Menus Table 4 System Mode Submenus (continued) Display Action Home > Information > Modem To view modem information, select Information from the main System mode menu and then select the Modem panel. Modem Country Country France Code CX93001-EIS_V0.201 Firmware Library...
  • Page 25 YSTEM System Mode Menus Table 4 System Mode Submenus (continued) Display Action Home > Information > Logs To view logs of tamper and installation history, select Information from the main System mode menu and then select the Logs panel. Logs Tamper Install Home >...
  • Page 26 YSTEM System Mode Menus Table 4 System Mode Submenus (continued) Display Action Home > Information > Logs > Install Sample Installation log screen. Install Thu Jan 1 00:00:19 1970: 999-999-999: Secure Install Thu Jan 1 00:00:19 1970: Adding remaining certs in L Thu Jan 1 00:00:19 1970: Installed Certificate: /mnt Thu Jan 1 00:00:21 1970: Installing Bundle File OS.b Home >...
  • Page 27 Selecting AUTO baud allows the serial port to cycle through the available baud rates until communication is established. Netloader is Verifone's proprietary network based download protocol. To start download/transfer file and command set over IP from the PC client software, select Netloader.
  • Page 28 YSTEM System Mode Menus Table 4 System Mode Submenus (continued) Display Action Home > Security From the main System mode menu, select Security to perform the following functions. To allow user to dump keys to a storage device, select Security Dump Keys.
  • Page 29 Modem - Tests modem connection. Connect a • phone line to the V200c and then select Modem to initialize. Enter the phone number when prompted. The modem then dials the specified number. Press enter to cancel.
  • Page 30 YSTEM System Mode Menus Table 4 System Mode Submenus (continued) Display Action To perform a diagnostic procedure on the buzzer, select Buzzer. To perform a diagnostic procedure on the printer, insert paper roll into the unit and then select Printer. A test receipt is printed and then the unit displays "...
  • Page 31 YSTEM System Mode Menus Table 4 System Mode Submenus (continued) Display Action Home > Exit To reboot the device or log off current user profile from System mode, select Exit. Exit Reboot Logout Home > Run Applications To run installed applications, select Run Applications. A sample screen display is provided here.
  • Page 32 YSTEM System Mode Menus V200 EFERENCE UIDE...

  • Page 33: Hapter

    It verifies the file’s origin, sender’s identity, and integrity of the file’s information. The Verifone To manage the tools and processes related to FA, Verifone has established a Certificate Authority centralized Verifone Certificate Authority, or Verifone CA. This agency is responsible for managing keys and certificates.

  • Page 34: Special Files Used In The File Authentication Process

    • Signer private keys are securely conveyed to clients on smart cards. On V200c, private keys are not kept in files. The secret passwords required by clients to generate signature files, using signer private keys, are sent as PINs over a separate channel such as registered mail or encrypted e-mail.

  • Page 35: How File Authentication Works

    To establish the logical security of applications to download to a terminal, the designated signer uses the signer private key issued by the Verifone CA as this is a required input to the VeriShield File Signing Tool. Every signature file contains information about the signer private key used to sign it.
  • Page 36 Introduction to File Authentication Certificate Request Process In this process: A sponsor connects to the Verifone CA Web site and requests certificates for deployment terminals. Based on information provided by the sponsor through the Verifone CA Web site, the Verifone CA determines the required certificate structure.
  • Page 37 UTHENTICATION Introduction to File Authentication Development Process The Development Process is the same as the Deployment Process except different cards are ordered and used. Proceed to the Deployment section. Deployment Process In this process: The sponsor provides the application file (from the development process) and the smart card and smart card PIN (from the certificate request process) as inputs to VeriShield.

  • Page 38: Planning For File Authentication

    UTHENTICATION Planning for File Authentication The development and/or deployment process is illustrated in the flowchart below. DEVELOPMENT PRE-DEPLOYMENT PROCESS PROCESS SIGNER SMART CARD SMART CARD FULLY DEBUGGED SIGNER SPONSOR SIGNER APPLICATION FILE CERTIFICATE CERTIFICATE PRIVATE KEY VERISHIELD FILE SIGNING TOOL SIGNATURE FILE SIGNER SPONSOR...

  • Page 39: How Signature Files Authenticate Target Files

    Digital Certificates The file authentication module always processes certificates before it processes and the File signature files. Digital certificates (*.crt files) generated by the Verifone CA Authentication have two important functions in the file authentication process: Process •...
  • Page 40 Typically, a sponsor requests an additional set of digital certificates from the Verifone CA to establish sponsor and signer privileges. This additional set of certificates is then downloaded to the terminal when the device is being prepared for deployment.
  • Page 41 While the application development process is being completed and while the new application is being tested on a development device, a sponsor can order specific sponsor and signer certificates from the Verifone CA to use to logically secure sponsor and signer privileges when the device is prepared for deployment.
  • Page 42 UTHENTICATION Planning for File Authentication Figure 6 illustrates the certificate trees in development and deployment devices. DEVELOPMENT TERMINAL DEPLOYMENT TERMINA ROOT ROOT DEVELOPMENT TERMINAL DEPLOYMENT TERMINAL VERIFONE APPLICATION VERIFONE APPLI PARTITION PARTITION PARTITION PART ROOT ROOT DEVELOPMENT DEPLO VERIFONE APPLICATION...

  • Page 43: Verishield File Signing Tool (Fst)

    To sign files: Log on as Administrator. Launch The VeriShield File Signing tool. In the Windows Start menu, it is typically located under All Programs > Verifone > VeriShield > File Signing Tool. Log in. “Dual logon” is required to sign files.

  • Page 44: Packaging Tool

    UTHENTICATION Packaging Tool Packaging Tool Application files are downloaded as packages. Downloading To download a package or packages to the device, the following must be done: Application Files Generate one or more install packages. Sign the individual install packages with FST. Combine one or more install packages and package signatures into a bundle.

  • Page 45: Performing Downloads

    HAPTER Performing Downloads This chapter contains information and procedures to allow you to perform the various types of data transfers required to: • Develop applications for the terminal. • Prepare terminals for deployment. • Maintain terminal installations in the field. •...

  • Page 46: Download Methods And Procedures

    The usual download utility program is Direct Download (DDL) utility. It is normally available with the device’s Developer’s Toolkit (DTK), and can be obtained through Verifone. DDL is a subset program of the Verifone VeriTalk download application. It is designed specifically for a direct (RS-232/USB) download from a PC to a device (versus the VeriTalk modem based functionality).

  • Page 47: Ddl Command Line File

    -p2 app.tgz The command line would be: DDL -F<filename> Downloading Use the following procedure to perform a download from a host PC to V200c without an Onboard terminal with no application installed. The terminal must be powered on to begin Application the procedure.

  • Page 48: Network Download Utility

    ERFORMING OWNLOADS Download Methods and Procedures Network Download Network Download transfers files from a PC to the terminal. A network download Utility client, included with the SDK, must be installed onto a PC. Before the file transfer can begin, the network settings must be configured and then the transfer starts by selecting “Netloader”...

  • Page 49: A P P En Di

    PPENDIX System Messages This appendix describes error and information messages, which are grouped into two categories. For ease of use, these messages are grouped alphabetically in each of these two categories. These messages include the following: • Digital certificate displays and signature file downloaded to the terminal. •...
  • Page 50 YSTEM ESSAGES Error Messages Table 6 Error Messages Display Action This error is displayed when entered password does not meet the required number of characters or when the entered password exceeded the number of characters set for the user. Password must be at least supervisor seven characters.
  • Page 51 YSTEM ESSAGES Error Messages Table 6 Error Messages Display Action This error appears when New and Confirm passwords entered do not match. Select OK and re-enter your desired user password. supervisor Password New and Confirm are not equal! This error is displayed when the password entered by user did not meet the password requirements.
  • Page 52 YSTEM ESSAGES Error Messages Table 6 Error Messages Display Action DOWNLOADING ERRORS This error message is displayed when System Mode is unable to detect the USB Memory or SD card. Select OK to close the error message. Connect the USB Memory USB Memory or SD card and try the download/update option again.
  • Page 53 YSTEM ESSAGES Error Messages SECURITY ERRORS Key Loading Bank or ADE or VRK error displayed when key loading password has expired. Select OK to close the error message and enter new password. Bank or ADE Password expired. Enter new Password expire e d Enter ne e w Cancel Key Dump error is displayed when there is no external...

  • Page 54: Information Messages

    YSTEM ESSAGES Information Messages Information The following information messages may appear when the terminal is in System Messages Mode. Table 7 Information Messages Display Action KEYPAD DIAGNOSTICS INFORMATION This screen displays the number of times a key is pressed during a keyboard diagnostics session. SMART CARD DIAGNOSTICS INFORMATION This screen displays the status of the Smart Card Reader (with no cards inserted).
  • Page 55 YSTEM ESSAGES Information Messages Table 7 Information Messages (continued) Display Action MAGNETIC CARD DIAGNOSTICS INFORMATION A successful test increments the current value in for each track that reads valid data. GOOD For more information about magnetic card error messages, refer to the VOS Operating System Programmers Manual -VPN DOC00501.
  • Page 56 YSTEM ESSAGES Information Messages V200 EFERENCE UIDE...

  • Page 57: A P P En Di

    PPENDIX Port Pinouts V200c Port This section contains port pinout tables for the V200c. Pinout Definitions Ethernet Port (LAN) Connector Function Description TXD+ Transmit data + TXD- Transmit data - RXD+ Receive data + No connection No connection RXD- Receive data -...

  • Page 58: Usb Pinout (Host Port)

    INOUTS V200c Port Pinout Definitions USB Pinout (Host Connector Function Description Port) +5 V 5 V USB Power (600 mA) DATA- USB Host Signal - DATA+ USB Host Signal + USB ID pin/Ground Receptacle Plug RS-232 Port (COM1) Connector Function...

  • Page 59: Usb Mini-B Pinout

    INOUTS V200c Port Pinout Definitions USB Mini-B Pinout Connector Function Description 5 V 0 5 V USB Power DATA- USB Device Signal - DATA+ USB Device Signal + Receptacle USB Ground Plug NOTE This USB Mini-B port is part of the MOD10 cable (VPN CBL420-002-02-A).
  • Page 60 INOUTS V200c Port Pinout Definitions V200 EFERENCE UIDE...

  • Page 61: A P P En Di

    PPENDIX ASCII Table The ASCII Table An ASCII table for the V200c display is presented in Table Table 8 V200c Display ASCII Table ASCII ASCII ASCII ASCII " & < > V200 EFERENCE UIDE...
  • Page 62 ASCII T ABLE The ASCII Table V200 EFERENCE UIDE...

  • Page 63: Glossary

    LOSSARY Access Code File authentication A code number dialed to gain A process through which one access to a telephone line, such as dialing the proves and verifies the origin of a file, the identity of number 9 to reach an outside line. the sender, and the integrity of the information it contains.
  • Page 64 LOSSARY interface standard was developed by the EIA (Electronic Industries Association) and is essentially equivalent to the CCITT’s V.24 interface. Serial port A connection point through which digital information is transferred one digital bit at a time. Same as serial interface. The terminal has one serial port, available at the multiport connector.
  • Page 65 LOSSARY V200 EFERENCE UIDE...
  • Page 66 Verifone, Inc. 1-800-VERIFONE www.verifone.com V200c Reference Guide Verifone Part Number DOC420-004-EN-B, Revision B...

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