Chapter 1 Getting Help Using the Gateway Web site ■ Using Help and Support ■ Using Your Computer guide ■ Using Do More With Gateway ■ Using online help ■ Contacting Gateway ■...
Your computer includes Help and Support, an easily accessible collection of help information, troubleshooters, and automated support. Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer. To start Help and Support: ■...
To access the Using Your Computer guide: ■ Click Start All Programs box. Search box. You must be connected to the Search Search Results , then click Gateway Documentation www.gateway.com Search button. list.
You can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help. Gateway contact information For Technical Support, see the Gateway Business Service Plans guide that came with your system. menu or by clicking a Help www.gateway.com...
Chapter 2 Checking Out Your Gateway Computer Identifying features ■ Locating your computer serial number ■ Locating the Microsoft Certificate of ■ Authenticity Locating the specifications for your ■ computer Purchasing accessories ■...
Front Your computer includes the following components. CD/DVD eject button CD/DVD/Recordable drive Zip drive eject button Zip drive or memory card reader (optional) Diskette drive Diskette eject button www.gateway.com Power button/ power indicator USB ports Microphone jack Headphone jack...
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For more information, see “Installing a printer, scanner, or other peripheral device” on page Plug a microphone into this jack. Plug powered, analog front speakers, an external amplifier, or headphones into this jack. www.gateway.com...
Your computer includes the following components: PS/2 keyboard port USB ports Serial port Monitor port USB ports Microphone jack Telephone jack (optional) Power connector www.gateway.com PS/2 mouse port Kensington lock slot Case cover shipping thumbscrew Parallel port Ethernet (Network) jack Audio input...
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Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Plug an external audio input source (such as a stereo) into this jack so you can record sound on your computer.
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United States. In other areas of the world, such as Europe, the utility power is supplied at 230 volts at 50 Hz. If your computer is operating in an environment such as this, the voltage switch should be moved to 230. www.gateway.com...
You can convert your case from desktop to tower configuration using the rotating foot included with your system. Locating your serial number The label on the side of your computer case contains information that identifies your computer serial number. Gateway Technical Support will need this information if you call for assistance. www.gateway.com...
Finding your specifications For more information about your computer, such as memory size, memory type, and hard drive size, visit Gateway’s eSupport page at support.gateway.com. The eSupport page also has links to additional Gateway documentation and detailed specifications. www.gateway.com...
Accessories To order accessories, visit the Accessory Store at accessories.gateway.com. Memory Large programs, such as multimedia games or graphics programs, use a lot of memory. If your programs are running more slowly than you think they should, try adding more memory.
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A UPS uses a battery to keep your computer running temporarily during a power failure so you can save your work and shut down your computer correctly. A UPS may also provide protection from power surges. www.gateway.com...
Chapter 3 Getting Started Using your computer safely ■ Protecting your computer from power ■ source problems Turning your computer on and off ■ Adjusting the volume ■ Connecting the modem and network ■ Installing peripheral devices ■...
Avoid focusing your eyes on your computer screen for long periods of time. Look away from your computer occasionally, and try to focus on distant objects. Top of screen is not higher than eye level Feet are flat on the floor www.gateway.com Screen is perpendicular to your line of sight...
Do not slouch forward or lean far back. Sit with your back straight so your knees, hips, and elbows form right angles when you work. ■ Take breaks to stand and stretch your legs. ■ Avoid twisting your torso or neck. www.gateway.com...
United States. In other areas of the world, such as Europe, the utility power is supplied at 230 volts at 50 Hz. If your computer is operating in an environment such as this, the voltage switch should be moved to 230. www.gateway.com...
Turn on any peripheral devices, such as printers or scanners, and see the documentation that came with the device for setup instructions. Voltage switch www.gateway.com...
For more information about changing the power button mode, see “Changing Power-Saving Settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Turning off your computer Warning When you turn off your computer, certain components in the power supply and system board remain energized.
As a part of the regular startup process, a program to check the disk status runs automatically. When the checks are finished, Windows starts. . The Task Manager window opens. tab, then click the program that is not responding. www.gateway.com...
Move the cursor up, down, right, or left. Numeric keypad Use these keys to type numbers when the numeric keypad ( is turned on. Function keys Windows keys Application (Search utility), (Run utility), and www.gateway.com Navigation keys Indicators Directional Numeric keys keypad , or keys are CROLL (Explorer utility).
Move the cursor up, down, right, or left. Numeric keypad Use these keys to type numbers when the numeric keypad ( turned on. Function keys Windows keys Application , or (Explorer utility). www.gateway.com Navigation keys Indicators Directional Numeric keys keypad keys are activated. CROLL...
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Open your e-mail program. You can customize this button to open another program. Open online search. You can customize this button to open another program. Open your Web browser. You can customize this button to open another program. www.gateway.com Next Search E-mail Internet...
Tips & Tricks For instructions on how to adjust the volume in Windows, see “Adjusting the Volume” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. www.gateway.com...
Insert one end of the network cable into the network jack computer. Insert the other end of the network cable into a network jack. “Networking Your Computer” on page www.gateway.com on the back of your on the back of your...
DSL modems, connect to your computer’s Ethernet jack. For more information, see “Using the Internet” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Installing a printer, scanner, or other...
(for example, the A: drive), then double-click the file name. To remove the diskette, make sure that the drive activity light is off, then press the diskette eject button. Eject button Activity indicator Diskette slot , then click Start My Computer www.gateway.com . Double-click the...
To access a file on the Zip disk, click drive letter (for example, the B: drive), then double-click the file name. To remove the Zip disk, press the eject button. Eject button Disk slot , then click Start My Computer www.gateway.com . Double-click the...
Insert the memory card into the appropriate memory card slot. To access a file on the memory card, click the drive letter (for example, the E: drive), then double-click the file name. , then click Start www.gateway.com . Double-click My Computer...
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Important Do not use the remove hardware the memory card. If you use the remove hardware icon, your computer will not recognize your memory card reader until you restart the computer. icon in the taskbar to remove www.gateway.com...
You can use your computer to enjoy a wide variety of multimedia features. Identifying drive types Your Gateway computer may contain one of the following drive types. Look on the front of the drive for one or more of the following logos: If your drive has this logo...
When you place a single-sided disc in the tray, make sure that the label side is facing up. If the disc has two playable sides, place the disc so the name of the side you want to play is facing up. Press the eject button to close the tray. www.gateway.com Eject button...
Tips & Tricks For more information about playing DVDs, see “Playing DVDs” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Creating CDs and DVDs...
Chapter 5 Maintaining Your Computer Caring for your computer ■ Updating Windows ■ Protecting your computer from viruses ■ Cleaning your computer ■ Restoring your system ■ Opening the computer case ■ Adding memory and replacing the ■ battery...
Scan for Available Updates Help and For more information about Windows Update, click Start, then click Support Help and Support. Type the keyword Windows Update in the HelpSpot Search box , then click Windows Update , then click the arrow. www.gateway.com...
Type the keyword viruses in the Search box then click the arrow. To scan for viruses: Click Start All Programs AntiVirus opens. Scan for viruses ® AntiVirus program to check files and programs that are on , then click Norton AntiVirus www.gateway.com . Norton Norton AntiVirus 2004...
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To remove a virus: If Norton AntiVirus finds a virus, follow all on-screen instructions to remove the virus. Turn off your computer and leave it off for at least 30 seconds. Turn on your computer and rescan for the virus. Scan www.gateway.com...
Use a damp, lint-free cloth to clean your computer and other parts of your system. Do not use abrasive or solvent cleaners because they can damage the finish on components. , then click Norton AntiVirus Finish www.gateway.com LiveUpdate - Norton AntiVirus . The...
If the mouse pointer begins moving erratically across the computer screen or becomes difficult to control precisely, cleaning the mouse will likely improve its accuracy. To clean your optical mouse: ■ Wipe the bottom of the mouse with a damp lint-free cloth www.gateway.com...
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Remove any dust, lint, or dirt from the mouse ball with a soft cloth. Clean the mouse rollers with a cotton swab dipped in isopropyl alcohol. Mouse rollers Replace the mouse ball and lock the retaining ring into place. www.gateway.com...
Restore CDs or DVDs or you can restore from the backup files located on the hard drive. The instructions to use the Restore CDs or DVDs or hard drive backup files are included with the blank CDs or DVDs that came with your computer. www.gateway.com...
Do not lay components on the outside of antistatic bags because only the inside of the bags provide electrostatic protection. ■ Always hold expansion cards by their edges or their metal mounting brackets. Avoid touching the edge connectors and components on the cards. Never slide expansion cards or components over any surface. www.gateway.com...
For information about the location of the screw, see page For more stability, place your computer on its side with the rubber feet resting on your workspace. Pull up on the cover release handle. “Preventing static electricity discharge” on page www.gateway.com “Back” on...
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Lift the side panel up. www.gateway.com...
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Lift the side panel away from the case. www.gateway.com...
Align the door tabs into the case notches. Swing the side panel toward the case until the release handle locks. If you removed the case cover shipping screw, replace the screw. Reconnect the cables and power cord. Case notches www.gateway.com...
Installing memory When you upgrade the computer memory, make sure that you install the correct type of memory module for your computer. Your computer uses DIMM memory. www.gateway.com...
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- OR - If you are adding a DIMM to an empty memory module bank, gently pull the plastic tabs away from the sides of the memory module bank. “Opening the case” on page www.gateway.com...
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If your system board has single-channel memory, fill the When adding memory, fill the - OR - memory slot. DIMM 1 www.gateway.com memory slot first. DIMM 0 DIMM 0 DIMM 1...
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The tabs on the sides of the memory module should secure the memory module automatically. When the module is secure, you hear a click. www.gateway.com Channel A/DIMM 0 Channel A/DIMM 1 Channel B/DIMM 0...
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System Properties dialog box in the General tab. , then click Performance and Maintenance . The amount of memory in your computer is shown at the System www.gateway.com “Closing the case” on page (if in Category view).
While pushing down on the battery release tab, place the edge of a small flat-head screwdriver under the battery and lift the battery up until it pops out of the socket. “Opening the case” on page www.gateway.com...
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Make sure that the positive (+) side of the new battery is facing up, then press the battery into the socket until it snaps into place. Close the case by following the instructions in Reconnect all external cables and the power cord. Turn on your computer. “Closing the case” on page www.gateway.com...
■ If an error message appears on the screen, write down the exact message. The message may help Gateway Customer Care in diagnosing and fixing the problem. ■ If you added or removed peripheral devices, review the installation procedures you performed and make sure that you followed each instruction.
Clean the disc. For more information, see ■ Make sure that the drive is configured correctly by following the instructions in the drive documentation. ■ Reinstall the device driver. “Identifying drive types” on page “Cleaning CDs or DVDs” on page www.gateway.com...
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The regional code for the disc is on the disc, disc documentation, or disc packaging. If the DVD movie does not play, the disc’s regional code and your DVD drive’s regional code may not match. “Cleaning CDs or DVDs” on page “Cleaning CDs or DVDs” on page www.gateway.com “Adjusting “Identifying...
You see a “Disk is full” error message ■ Delete unnecessary files on the diskette. ■ Try a different diskette. Occasionally diskettes are flawed and cannot be read by the diskette drive. , then click Start All Programs www.gateway.com Gateway Documentation...
Type the keyword System Restore in the Search box , then click Start All Programs key, the file cannot be restored. HIFT icon. Recycle Bin , then click the arrow. www.gateway.com Gateway Documentation NTER . The file is restored to Restore...
Delete unnecessary files from the hard drive using Disk Cleanup. For instructions on deleting unnecessary files, see “Using Disk Cleanup” in Using Your Computer which has been included on your hard drive. To access this guide, click then click Gateway Documentation ■ Empty the Recycle Bin by right-clicking the Recycle Bin Caution All deleted files will be lost when you empty the Recycle Bin.
People are sending you e-mail messages, but you have not received any mail ■ Click the receive button in your e-mail program. , then click the arrow. www.gateway.com “Back” on page 8 to make “Back” on page 8 to make...
■ Close all programs, then restart your computer. Help and For more information about troubleshooting memory errors, click Support Start, then click Help and Support. Type the keyword memory error in the Search box , then click the arrow. www.gateway.com...
Do not connect these devices to the same telephone line as the modem. to make sure that the connections have been made . The Control Panel window opens. If your Control Panel Printers and Other Hardware icon, then click the Phone and Modem Options www.gateway.com Dialing Rules Edit...
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■ Make sure that the line connected to the modem is working and plugged into the appropriate port on your computer. See connections have been made correctly. “Internet” on page “Back” on page 8 www.gateway.com to make sure that the...
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, then click the arrow. . The Control Panel window opens. If your Control Panel Printers and Other Hardware Phone and Modem Options www.gateway.com icon, then click the Modems . If information about the modem icon, then click the Modems tab.
Tips & Tricks For more information, see “Adjusting the color depth” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. Help and For more information about changing the screen resolution, click Support Start, then click Help and Support.
Tips & Tricks For more information, see “Adjusting the screen and desktop settings” in Using Your Computer which has been included on your hard drive. To access this guide, click Start, All Programs, then click Gateway Documentation. ■ Move the monitor away from sources of electrical interference, such as televisions, unshielded speakers, microwaves, fluorescent lights, and metal beams or shelves.
■ Make sure that the power cable is plugged into an AC power source. “Cleaning the mouse” on page 75, or see “Troubleshooting Your Ethernet , then click the arrow. is turned off, then retype the password. www.gateway.com...
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. The Control Panel window opens. If your Control Panel Printers and Faxes , click Use Printer Offline Use Printer Offline www.gateway.com Printers and Other Hardware icon. The Printers and Faxes window Printers and Other Hardware icon. The Printers and Faxes window to clear the check mark.
If you are using external speakers, see the speaker setup poster to check your speaker connections. Help and For more information about sound troubleshooting, click Start, then Support click Help and Support. Type the keyword sound troubleshooter in the Search box , then click the arrow. , then click the arrow. www.gateway.com “Adjusting...
With a network, you can store audio files (such as the popular .MP3 files) and video files on any networked computer, then play them on any of the other computers or devices connected to your network. This process is called streaming. www.gateway.com...
Selecting a network connection The biggest decision you need to make when creating your network is what type of connection you will use. Gateway products support wired and wireless Ethernet networks. Use the following criteria as a guide when selecting a network connection.
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Compatible with ■ IEEE 802.11g networks Longer range (100 ■ to 150 feet) than IEEE 802.11a www.gateway.com Disadvantages Shorter range (25 ■ to 75 feet) than IEEE 802.11b and IEEE 802.11g Not compatible ■ with IEEE 802.11b or IEEE 802.11g...
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Ethernet emitter, you need to add a wireless PCI card (desktop), PC card (notebook), or USB adapter. Frequency Advantages 2.4 GHz Compatible with ■ IEEE 802.11b networks Longer range (100 ■ to 150 feet) than IEEE 802.11a www.gateway.com Disadvantages Possible ■ interference from cordless telephones and microwaves Not compatible ■ with IEEE 802.11a networks...
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Equipment you need for an access point wireless Ethernet network For an access point wireless Ethernet network you need: ■ Two or more computers with wireless Ethernet emitters ■ One access point ■ One broadband Internet connection (optional) Access point USB wireless adapter “Using a wired Ethernet network” www.gateway.com...
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IP addresses . The Control Panel window opens. If your Control Control Panel Performance and Maintenance , click the tab, then click System Hardware . The wireless Ethernet device installed Network adapters www.gateway.com . The Device Device Manager...
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The most common way to set up a wired Ethernet network is Dynamic Host Control Protocol (DHCP) using a router. A DHCP network configuration uses a router to automatically assign IP addresses to each computer or network device. www.gateway.com...
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Equipment you need for a router-based wired Ethernet network For a wired Ethernet network you need: ■ Two or more computers with Ethernet jacks ■ One router ■ One broadband Internet connection (optional) ■ Ethernet cables connecting all of the network equipment “Using a wireless Ethernet www.gateway.com...
Ethernet cards and drivers on the computers that do not have Ethernet already installed. To order wired or wireless Ethernet PCI or PC cards, visit the Accessories Store at accessories.gateway.com. Use the documentation that comes with your Ethernet cards for instructions on installing the card and any required drivers.
. The Control Panel window opens. If your Control Control Panel Performance and Maintenance . The System Properties dialog box opens. System Computer name Workgroup www.gateway.com . The Performance and box. This name identifies the box. Use a workgroup name of up...
Start Panel is in Category View, click Internet Connections window opens. Click/Double-click . The Control Panel window opens. If your Control Control Panel Network and Internet Connections . The Network Connections window opens. Network Connections www.gateway.com . The Network and...
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If you do not see TCP/IP, drag the scroll bar to see more choices. following items Click The Internet Protocol (TCP/IP) Properties dialog box opens. Properties. , then click . The Local Area Connection Properties Create a new connection check box in the www.gateway.com and follow This connection uses the...
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Where to go from here If you are setting up a wireless Ethernet, go to on page -OR- If you are setting up a wired Ethernet, go to page tab. “Setting up a wireless Ethernet network” “Setting up a wired Ethernet network” on www.gateway.com...
Temporarily connect a computer to the wireless access point router using a straight-through cable and turn the computer on. From one of the computers plugged into your wireless access point router, open your Web browser. “Setting up a network using a router” on page www.gateway.com 96, then go to Step...
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- If your ISP assigns you a different IP address each time you to save the settings. Continue “Connecting to an access point network” on www.gateway.com NTER . The setup page opens. lets you automatically see the SSID makes your wireless network Mandatory .
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. The Control Panel window opens. If your Control Panel Network and Internet Connections . The Network Connections window opens. Network Connections icon, then click topic located in the Related Tasks area. www.gateway.com . The Network View available wireless Connect...
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To configure computer settings with WEP security for an access point wireless Ethernet network: With the Wireless Network Connection window open, click The Wireless Network Connection Properties dialog box opens. Click the Wireless Networks , then click the arrow. tab. www.gateway.com Change advanced settings...
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Start, then click Help and Support. Type the keyword wireless network in the Search box Preferred networks box. boxes to match those set on the access point. check box. , then click the arrow. www.gateway.com box, then click The key is provided Network key...
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With the Wireless Network Connection window open, click . The Wireless Network Connection Properties dialog box opens. networks Click the Wireless Networks Available networks . For more information, see tab. www.gateway.com list, and you know the access Change order of preferred...
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Wireless Network Properties dialog box. Your network should be running. Go to “Testing your network” on page Network name (SSID) Network Authentication boxes to match those set on the access point. check box. www.gateway.com box. list, then click the network Data encryption The key is provided Network key...
A router lets you access the Internet connection from any network computer. The router can assign IP addresses to the computers on the network and can provide firewall protection for your network as well. , then click the arrow. www.gateway.com...
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As each computer is connected to the router, the corresponding green indicator should light on the front of the router, indicating a good connection. Repeat Step 3 for each computer on the network. Cable/DSL modem Router WAN port www.gateway.com...
- If your ISP assigns you a different IP address each time you log , then type the values provided by your ISP. Apply “Testing your network” on page www.gateway.com ® NTER . The Setup page opens. . If your ISP requires a fixed IP address,...
Temporarily turn off any firewall software on your desktop computer ■ Turn off all of the devices, then power them back on ■ Refer to your router’s or access point’s troubleshooting information ■ Contact your Internet service provider “Sharing an Internet connection” on page www.gateway.com 100)
To set up Internet Explorer on each computer on your Ethernet network: Make sure that the router or access point is turned on and configured as instructed by your cable or DSL provider. Click , right-click Start dialog box opens. , then click Internet Internet Properties www.gateway.com . The Internet Properties...
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Click the tab. Connections Click . The New Connection Wizard opens. Setup Click . The Network Connection Type screen opens. Next www.gateway.com...
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Click Finish Repeat this procedure for each computer on your network. Go to Internet” on page , then click . The Getting Ready screen opens. Next , then click 103. www.gateway.com . The Internet Connection screen Next Next “Accessing the...
If you share a folder, only the contents of that folder will be available to everyone on the network. “Sharing drives or folders” on page . The folder properties dialog box opens. Sharing and Security www.gateway.com 103.
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Allow network users to change my files Click tab. www.gateway.com Network Setup Wizard Share this folder box. To let other Shared name...
Sharing and Security Share this folder on the network . The Control Panel window opens. If your Control Control Panel Printers and Other Hardware icon. The Printers and Faxes window opens. Printers and Faxes www.gateway.com check box is not selected. Sharing...
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Entire Network Map Network Drive list, then click the drive letter you want to Drive if you want to reconnect to this drive or folder each time www.gateway.com , click Entire Network entire contents “Naming the “Viewing shared drives and...
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Browse to the file you want to copy. Click the file. Click , then click Edit Double-click the folder where you want to copy the file to. Click , then click Edit Open . The My Computer window opens. My Computer Copy Paste www.gateway.com...
Because hotspots typically do not enable any security measures, the data that you are sending and receiving may be vulnerable. Any of the files on your computer that are marked for sharing may be accessible to other users on the network. Print for instructions. www.gateway.com “Configuring...
Ethernet (10 Mbps), Fast Ethernet (100 Mbps or 10/100 Mbps), or Gigabit Ethernet (1000 Mbps or 10/100/1000 Mbps). A mixture of Ethernet, Fast Ethernet, and Gigabit Ethernet components will result in your network running at the slowest component speed. 46. For more information about your Ethernet card, see www.gateway.com...
Start Control Panel is in Category View, click Network and Internet Connections window opens. Click/Double-click . The Control Panel window opens. If your Control Panel Network and Internet Connections . The Network Connections window opens. Network Connections www.gateway.com . The...
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Your wireless network is listed as a preferred network, but it has an “x” on it. ■ An x means your preferred network is not currently available or you are not currently in range to connect. , then click Status “Adding an access point” on page www.gateway.com . The Wireless Network...
Important safety information Your Gateway system is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that the safety instructions marked on the product and in the documentation are followed.
Warning Do not use Gateway products in areas classified as hazardous locations. Such areas include patient care areas of medical and dental facilities, oxygen-laden environments, or industrial facilities. Warning To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord.
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Industry Canada. Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de Classe B prescrites dans le règlement sur le brouillage radioélectrique édicté par Industrie Canada. www.gateway.com...
Equivalence Numbers of all the devices does not exceed 5. Laser safety statement All Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IEC 825. The laser devices in these components are classified as “Class 1 Laser Products” under a US Department of Health and Human Services (DHHS) Radiation Performance Standard.
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In the interest of continued product development, Gateway reserves the right to make improvements in this manual and the products it describes at any time, without notices or obligation.
CD drive eject button identifying locating drive troubleshooting using cellular phone memory cards Certificate of Authenticity cleaning audio CD case computer exterior computer screen keyboard mouse screen closing computer case unresponsive program www.gateway.com...
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Help and Support online help Using Your Computer domain name drives diskette identifying drive types mapping network recordable CD recordable DVD sharing troubleshooting types DSL modem connecting cleaning controlling play with keyboard drive eject button inserting playing recording troubleshooting www.gateway.com...
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Help and Support topics specifications folders sharing function keys game multi-player Gateway eSupport serial number Gateway contact information Gigabit Ethernet hard drive troubleshooting headphone jack help button online using Help and Support searching starting Hibernate mode...
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Microsoft Certificate of Authenticity modem cable connecting jack protecting from power surge troubleshooting monitor cleaning port troubleshooting mouse cleaning PS/2 port troubleshooting USB port MP3 file streaming MP3 player memory cards www.gateway.com...
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See connections power button connector Hibernate mode indicator source problems Standby/Resume troubleshooting turning off computer turning on computer power button previous button printer default inkjet installing laser parallel port sharing troubleshooting USB port printing files across network programming www.gateway.com...
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TCP/IP protocol configuring technical support telephone jack testing network troubleshooting add-in cards cards CD drive cleaning CD cleaning DVD computer startup www.gateway.com...
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New Connection Wizard Product Key Code Windows key Windows Media Player Windows Update wired Ethernet equipment needed example setting up troubleshooting using wireless Ethernet equipment needed example frequency speed troubleshooting using workgroup naming working safely Zip drive identifying using www.gateway.com...