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Problem
Possible Solution
• The TV remote control doesn't work
• Check that the batteries are installed correctly.
• Check that the select switch is set to "TV".
• Be no more than 20 feet from the TV when using
the remote control.
• The TV takes severalseconds to respond
• PressENTERafter a channel number to avoid delays.
to channelcommands
• Use the three digit number,i.e. 002 for channel 2.
• You can't accessa channel
• Use number keysinsteadof CHANNEL up/down
• Besure the channel you want to view is in memory.
• Check that the TV is tuned to the correct input source
for that channel,by pressingthe INPUT button.
• Makesure the V-chip lock is off (page44).
• On-screen displaysappear eachtime
• This is part of normal TV operation.
you changea function
• You can't program the TV to turn on automatically
• The TV may be locked.
• Clock is not set..
• There's no sound evenwhen the volume is turned up
• Check to see if the MUTE button is on.
• The TV's "Listen to:" setting may be set to SAP
• Check that "TV Speakers"setting is ON.
• You forget your parent lock passcode
• See"Bypassing the Parent Lock, Appendix 3", page8 I
• PIPdoes not displaya picture
• Makesure the V-chip lock is off.
• Not all inputs can be displayedas a PIP. Seepage60
for exceptions.
• The sound doesn't match the screen picture
• The TV's "Listen to:" setting may be set to SAP
• If usingstereo or AV receiver speakers,check input
selection on the stereo or AV receiver.
• If usingstereo or AV receiver, check that AUDIO is from
MONITOR OUTPUT on TV's back panel.
• There is a large black or gray rectangle on the screen
• The TV closed captioning hasbeen set to "text" mode,
but there is no text information beingbroadcast.
Turn Offin the CAPTION menu (page36).
• You cannot see a picture when you play a VCR tape
• If you connected your VCR with A/V cables,use the INPUT
button to select the Input source (INPUT-I or 2) that the
VCR is connected to.
• Makesure Video Mute is turned off.
• Cannot see a picture when usinga non-HD-1080
• If you havepreviously been usingan HD-1080, turn off the
receiver
power, unplug the set and then plug in andpower on TV.
• Makesure you haveconnected the HDTV receiver correctly.
Seeconnections section in this guide andthe HDTV owner's
guide.
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