Troubleshoot a problem
Action
Step 3
a
Load paper from a fresh package.
Note: Paper absorbs moisture due to high humidity. Store
paper in its original wrapper until you are ready to use it.
b
Print the document.
Do paper jams occur frequently?
Jammed pages are not reprinted
Action
a
From the home screen, touch Settings > Device > Notifications
> Jam Content Recovery.
b
In the Jam Recovery menu, select On or Auto.
c
Print the document.
Are the jammed pages reprinted?
Color quality problems
Modifying the colors in printed output
1
From the home screen, touch Settings > Print > Quality > Advanced Imaging > Color Correction.
2
In the Color Correction menu, touch Manual > Color Correction Content.
3
Choose the appropriate color conversion setting.
Object type
RGB Image
RGB Text
RGB Graphics
Color conversion tables
•
Vivid—Produces brighter, more saturated colors and may be
applied to all incoming color formats.
•
sRGB Display—Produces an output that approximates the colors
shown on a computer monitor. Black toner usage is optimized for
printing photographs.
•
Display‑True Black—Produces an output that approximates the
colors shown on a computer monitor. This setting uses only black
toner to create all levels of neutral gray.
•
sRGB Vivid—Provides an increased color saturation for the sRGB
Display color correction. Black toner usage is optimized for
printing business graphics.
•
Off
Yes
No
Contact your dealer. The problem is
solved.
Yes
No
The problem is
Contact your dealer.
solved.
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