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Troubleshoot a problem
"Horizontal white lines"
on page 169
Printing problems
Print quality is poor
Blank or white pages
Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
Action
Step 1
a
Check if the printer is using a genuine and supported toner
cartridge.
Note: If the cartridge is not supported, then install a
supported one.
b
Print the document.
Is the printer printing blank or white pages?
"Vertical white lines" on
page 170
"Repeating defects" on
page 172
Yes
Go to step 2.
152
No
The problem is
solved.
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