Troubleshooting Guide - American Standard Homestead VorMax Owner's Manual

TROUBLESHOOTING GUIDE

See Step 8-9 For Diagram
PROBLEM
Does not flush
Poor or sluggish
flush
Continued on next page
7302155-100 Rev. E (6/23)
POSSIBLE CAUSE
a. Water supply valve closed
b. Supply line blocked
c. Flush valve chain too loose or
disconnected
d. Sand or debris lodged in water
control
a. Bowl water level too low
b. Supply valve partly closed
c. Partially clogged trapway and/or
drain pipe and/or vent
d. Supply pressure too low
e. Tank not installed tightly on
bowl.
f. Product has air stuck in
waterways.
g. Incorrect tank water level
h. Trip lever not opening jet flapper
to stop
i. Air leak
j. Trip lever not returning to original
position
k. Loss of prime due to depressing
on the trip lever too long
CORRECTIVE ACTION
a. Open valve and allow water to fill tank
b. Shut off water supply, disconnect supply line and
inspect all gaskets and washers. Reassemble
c. Readjust chain length as required
d. Shut off water supply. Remove cap and clean
as per Fluidmaster maintenance instructions at:
www.americanstandard-us.com/enews/fluidmaster-
guide.pdf
a. Check that refill tube is connected to water
control and inserted into overflow tube without
being kinked or damaged
b. Open supply valve fully. Be sure that proper supply
tube size is used
c. Remove obstruction. Consult a plumber if necessary
d. Normal supply pressure must be at least 20 psi
e. Tighten bolts as shown in Step 6 to make sure the
tank is touching the piers of the bowl in the front
and back of the product.
f. Re-prime bowl by flushing 5 times in a row allowing
the tank to refill each time to achieve optimal
performance.
g. Check water level in tank to make sure it is at the
correct height listed inside the tank. Re-prime bowl
by flushing 5 times in a row allowing the tank to
refill each time to achieve optimal performance.
h. Adjust settings according to adjustable screw setup
in Step 9
i. Reseat tank by shutting off water supply, disconnect
supply line, remove tank mounting nuts, inspect all
gaskets and reassemble
j. Adjust trip lever nut by loosening the nut a quarter
turn at a time clockwise (reverse thread)
k. Do not depress trip lever longer than 2 seconds for
optimal performance. Depressing trip lever longer
will negatively affect the toilet performance by
causing a loss of prime. Re-prime bowl by flushing
5 times in a row allowing the tank to refill each time
to achieve optimal performance