TROUBLESHOOTING GUIDE
Continued
PROBLEM
Toilet leaks
Toilet does not
shut off
Toilet bowl rocks
after installation
For Repair Parts List, see under tank lid.
CARE AND CLEANING
When cleaning your toilet, wash it with mild, soapy water, rinse thoroughly with clear
water and dry with a soft cloth. WARNING: Do not use in-tank cleaners. These products can
seriously corrode fittings in the tank. This damage can cause leakage and property damage.
American Standard shall not be responsible or liable for any damage caused by the use of
in-tank cleaners.
7302155-100 Rev. E (6/23)
POSSIBLE CAUSE
a. Poor supply line connection.
b. Poor bowl to tank/floor
connection.
c. Cracked Bowl
d. Loose tank nuts
e. Loose flush valve mounting nuts
f. Tank to Bowl gaskets defective
g. Black rim flapper leaking. Inlet
valve will periodically run and
you will see water coming from
port in to the bowl
h. Red jet flapper leaking. Inlet
valve will periodically run
a. Flapper seal leaking or deformed
b. Sand or debris lodged in water
control
c. Flush valve chain too tight,
holding flapper open
a. Wax ring not fully compressed
b. Floor not level
CORRECTIVE ACTION
a. Review Step 8 of installation procedure.
b. Review Step 1 through 6 of installation procedure.
c. Send new bowl / return
d. Tighten nuts, reinstall
e. Tighten nuts, reinstall
f. Replace gaskets
g. Clean debris from seal surface. Replace flapper
seal as needed and adjust settings according to
adjustable screw setup in Step 9.
h. Clean debris from seal surface. Replae flapper seal
as needed and adjust settings according to
adjustable screw setup in Step 9
a. Clean debris from seal surface. Replace flapper
seal as needed. See web for more info.
b. Shut off water supply. Remove cap and clean as
per
Fluidmaster maintenance instructions at:www.
americanstandard-us.com/enews/fluidmaster-
guide.pdf
c. Adjust settings according to adjustable screw
setup in Step 9.
a. Retighten bowl-to-floor knobs.
b. Use toilet shims and /or place a bead of
caulk around the base of the toilet