Troubleshooting Guide - American Standard 2426 Installation Instructions Manual

NOTE: Pictures are representative and may not
13
exactly depict the flush valve.
LIFT ARM
FIRST
IMPORTANT: Always
clear sand and rust
from system.
• Make sure water supply
is off. Remove valve TOP
by lifting arm and rotating
top and arm 1/8 turn
counterclockwise,
pressing down slightly on
cap.
Always use quality Fluidmaster repair parts when maintaining your Fluidmaster products. Fluidmaster
shall not be responsible or liable for any damages caused by products used with Fluidmaster valves
that were not manufactured by Fluidmaster, Inc.
PROBLEM
Does not flush a. Water supply valve closed.
b. Supply line blocked.
c. Flush valve chain too loose or disconnected.
d. Sand or debris lodged in water control.
Poor or sluggish flush a. Bowl water level too low.
b. Supply valve partly closed.
c. Partially clogged trapway and/or drain pipe and/or vent.
d. Supply pressure too low.
Toilet leaks a. Poor supply line connection.
b. Poor bowl to tank/floor connection.
Toilet does not shut off a. Flush valve chain too tight, holding flush valve open.
b. Flush valve seat and/or flapper worn or deformed.
c. Sand or debris lodged in water control.
• While holding a
• Replace TOP by engaging
container over the lugs and rotating 1/8 turn
uncapped VALVE to
clockwise. MAKE
prevent splashing, turn CERTAIN TIP IS TURNED
water supply on and off TO THE LOCKED
a few times. Leave
POSITION. VALVE MAY
water supply off. NOT TURN ON IF TOP IS
NOT FULLY TURNED TO
THE LOCKED POSITION.

TROUBLESHOOTING GUIDE

POSSIBLE CAUSE
IF FILL VALVE SHUTS OFF BUT CONTINUES TO LEAK
SLOWLY, repeat Step 13.
IF FILL VALVE TURNS OFF AND ON DURING PERIODS OF
NON-USE, it is a signal you are wasting water because:
• The end of the refill tube is inserted into overflow pipe, below
water level in tank. Attach refill tube to overflow pipe using "S"
clip provided.
• The flush valve is leaking because it's worn, dirty or misaligned
with tank ball or flapper (replace with a new flapper).
IF FILL VALVE WON'T TURN ON OR SHUT OFF or REFILL
OF TANK WATER IS SLOW after valve has been in use for
some time, Fluidmaster Model 242 Replacement Seal may be
needed.
Go to our website at www.fluidmaster.com for more
solutions to toilet problems.
For troubleshooting information please contact:
a. Open valve and allow water to fill tank.
b. Shut off water supply, disconnect supply line, and inspect
all gaskets and washers. Reassemble. Also, see Fluidmaster
maintenance (see step 13).
c. Readjust chain length as required.
d. Shut off water supply. Remove cap and clean per Step 13.
a. Check that refill tube is connected to water control and
inserted into tank overflow without being kinked or damaged.
b. Open supply valve fully. Be sure that proper supply tube size is used.
c. Remove obstruction. Consult a plumber if necessary.
d. Normal supply pressure must be at least 20 psi.
a. Review Step 9 of installation procedure.
b. Review Step 4 through 7 of installation procedure.
a. Readjust chain length as needed. Review step 10.
b. Replace flapper/flush valve assembly, as needed.
c. Shut off water supply. Remove cap and clean per Step 13.
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TROUBLESHOOTING
30800 Rancho Viejo Road
San Juan Capistrano, CA 92675
(949) 728-2000 (800) 631-2011
www.fluidmaster.com
© 2001 Fluidmaster, Inc.
® Registered trademark of Fluidmaster, Inc.
CORRECTIVE ACTION
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