Ford SUPER DUTY 2024 Owner's Manual page 399

Trailer Backup Assistance
TRAILER BACKUP ASSISTANCE
– FREQUENTLY ASKED
QUESTIONS
Why does the trailer not reverse
straight?
Verify the sensor is correctly installed.
Other factors such as the hitch
connection, road camber, road slope
and trailer suspension could influence
how straight the system can reverse
the trailer when the control knob is not
turned. You can compensate for the
trailer drifting to the right or left by
slowly turning the knob until the trailer
is following your desired path and then
holding the knob in that position.
Why does the system not detect a
sensor?
There could be an issue with the
connection, the wiring harness could
be damaged, you could have multiple
sensors connected or the sensor could
be incorrectly installed. Check that the
12-way connector is fully inserted into
the 12-way socket. The red rubber seal
is not visible when the connector is
fully inserted. Also check that the
wiring harness sensor connection is
fully inserted at the trailer sensor, and
check for damaged wiring between
the 12-way connector and the trailer
sensor. Also, check that the sensor is
installed on a vertical surface with the
arrows pointing straight up.
2024 Super Duty (TFH) Canada/United States of America, enUSA, Edition date: 202307, DOM
(If Equipped)
What does it mean if the system
remains on one message for an
extended time during calibration when
setting up the system with the sticker?
The camera could need to be cleaned,
the sticker could be blocked, the
drawbar could be outside the allowed
range of 4–19 in (10–48 cm) or you
could need to move to a different area
to change the lighting and background.
Verify the sticker is in the proper
location. See Applying the Trailer
Reversing Aid Sticker (page 385).
You can move to a different area or
change the direction you are driving or
setup the system at a different time
of day. Some trailers are not
compatible with the sticker and
camera system. If the issue persists
with the sticker setup, you may choose
to setup the trailer with a sensor.
What does it mean if the system pauses
during calibration?
There could be steering input or trailer
movement during the straight drive
portion of the calibration process.
What does it mean if the system
remains on one message for an
extended time during calibration when
setting up the system with the sensor?
The sensor could be incorrectly
installed, the trailer length could be
outside the allowed range or the road
surface could be too rough or bumpy.
What does it mean if the system
displays hold steering steady during
turn?
Part of the calibration process for the
sticker setup requires a steady turn. If
you are continually moving the
steering wheel during the turn, this
delays the calibration process. To
enable the calibration process, hold
the steering wheel at the same
position when turning.
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