Ford Super Duty Owner's Manual

Ford Super Duty Owner's Manual

2013
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2013
fordowner.com
ford.ca
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DC3J 19A321 AA
March 2013
Third Printing
Owner's Manual
Super Duty
Litho in U.S.A.

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Summary of Contents for Ford Super Duty

  • Page 1 2013 fordowner.com ford.ca DC3J 19A321 AA March 2013 Third Printing Owner’s Manual Super Duty Litho in U.S.A.
  • Page 2: Table Of Contents

    Table of Contents Introduction Child Safety Child seats ......... . .20 Child seat positioning .
  • Page 3 Table of Contents Locks Locking and unlocking ........72 SecuriCode™...
  • Page 4: Table Of Contents

    Table of Contents Instrument Cluster Gauges ..........97 Warning lamps and indicators .
  • Page 5 Table of Contents Auxiliary Power Points Storage Compartments Overhead console ........181 Starting and Stopping the Engine Ignition switch .
  • Page 6: Table Of Contents

    Table of Contents Cruise Control Driving Aids Load Carrying Vehicle loading ........241 Tailgate .
  • Page 7 Table of Contents Maintenance General information ........302 Opening and closing the hood .
  • Page 8: Table Of Contents

    Accessories .........398 Ford Extended Service Plan Scheduled Maintenance Normal scheduled maintenance and log .
  • Page 9 Errors and omissions excepted. © Ford Motor Company 2013 2013 F-250/350/450/550 (f23) Owners Guide gf, 3rd Printing, December 2012...
  • Page 10: Introduction

    Introduction ABOUT THIS MANUAL Thank you for choosing Ford. We recommend that you take some time to get to know your vehicle by reading this manual. The more that you know about it, the greater the safety and pleasure you will get from driving it.
  • Page 11 Introduction SYMBOL GLOSSARY WARNING: You risk death or serious injury to yourself and others if you do not follow the instruction highlighted by the warning symbol. These are some of the symbols you may see on your vehicle. Symbol Description Symbol Description Symbol Description Safety alert...
  • Page 12 Introduction Symbol Description Symbol Description Symbol Description Fuel pump Fuse Hazard reset compartment warning flasher Heated rear Interior Jack window luggage compartment release Lighting Low tire Maintain control pressure correct fluid warning level Panic alarm Parking aid Parking system brake system Power Power Power...
  • Page 13 In order to properly diagnose and service your vehicle, Ford Motor Company, Ford of Canada, and service and repair facilities may...
  • Page 14 EDR. Ford Motor Company and Ford of Canada do not access event data recorder information without...
  • Page 15 See www.dtsc.ca.gov/hazardouswaste/perchlorate for more information. FORD CREDIT (U.S. ONLY) Ford Credit offers a full range of financing and lease plans to help you acquire your vehicle. If you have financed or leased your vehicle through Ford Credit, thank you for your business.
  • Page 16 Genuine Ford and Motorcraft replacement parts are the only replacement parts that benefit from a Ford Warranty. Damage caused to your vehicle as a result of the failure of non-Ford parts may not be covered by the Ford Warranty. For additional information, see the terms and conditions of the Ford Warranty.
  • Page 17 Builders Advisory Service at http://www.fleet.ford.com/truckbbas/ and then by selecting “Contact Us” or by phone at 1–877–840–4338. Use of your Ford light truck as an ambulance, without the Ford Ambulance Preparation Package voids the Ford New Vehicle Limited Warranty and may void the Emissions Warranties. In addition, ambulance...
  • Page 18 WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that you use extreme caution when using any device or feature that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
  • Page 19: Child Safety

    NHTSA and other safety organizations, or are the minimum requirements of law. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician (CPST) and consulting your pediatrician to make sure your child seat is appropriate for your child, and is compatible with and properly installed in your vehicle.
  • Page 20 Child Safety Recommendations for Safety Restraints for Children Child size, height, weight, or Recommended restraint type Small Children who have outgrown or no Use a belt-positioning children longer properly fit in a child safety booster seat. seat (generally children who are less than 4 ft.
  • Page 21: Child Seats

    Child Safety CHILD SEATS Use a child safety seat (sometimes called an infant carrier, convertible seat, or toddler seat) for infants, toddlers or children weighing 40 pounds (18 kilograms) or less (generally age four or younger). CHILD SEAT POSITIONING WARNING: Airbags can kill or injure a child in a child seat. NEVER place a rear-facing child seat in front of an active airbag.
  • Page 22 Child Safety WARNING: Always restrain an unoccupied child seat or booster seat. These objects may become projectiles in a crash or sudden stop, which may increase the risk of serious injury. WARNING: Never place, or allow a child to place, the shoulder belt under a child’s arm or behind the back because it reduces the protection for the upper part of the body and may increase the risk of injury or death in a crash.
  • Page 23: Booster Seats

    Child Safety BOOSTER SEATS WARNING: Never place, or allow a child to place, the shoulder belt under a child’s arm or behind the back because it reduces the protection for the upper part of the body and may increase the risk of injury or death in a crash.
  • Page 24 Child Safety Types of Booster Seats • Backless booster seats If your backless booster seat has a removable shield, remove the shield. If a vehicle seating position has a low seat back or no head restraint, a backless booster seat may place your child’s head (as measured at the tops of the ears) above the top of the seat.
  • Page 25 Child Safety Children and booster seats vary in size and shape. Choose a booster that keeps the lap belt low and snug across the hips, never up across the stomach, and lets you adjust the shoulder belt to cross the chest and rest snugly near the center of the shoulder.
  • Page 26: Installing Child Safety Seats

    Child Safety INSTALLING CHILD SEATS Using Lap and Shoulder Belts WARNING: Airbags can kill or injure a child in a child seat. NEVER place a rear-facing child seat in front of an active airbag. If you must use a forward-facing child seat in the front seat, move the seat all the way back.
  • Page 27 Child Safety Perform the following steps when installing the child seat with combination lap and shoulder belts: Note: Although the child seat illustrated is a forward facing child seat, the steps are the same for installing a rear facing child seat. 1.
  • Page 28 Child Safety 4. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) for that seating position until you hear a snap and feel the latch engage. Make sure the tongue is latched securely by pulling on it.
  • Page 29 There should be no more than 1 inch (2.5 centimeters) of movement for proper installation. Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician to make certain the child restraint is properly installed.
  • Page 30 Child Safety The belt webbing below the tongue is the lap portion of the combination lap and shoulder belt, and the belt webbing above the tongue is the shoulder belt portion of the combination lap and shoulder belt. 1. Position the child safety seat in the center front seat.
  • Page 31 Child Safety 4. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) for that seating position until you hear a snap and feel the latch engage. Make sure the tongue is latched securely by pulling on it.
  • Page 32 Child Safety Ford recommends checking with a NHTSA Certified Child Passenger Safety Technician to make certain the child restraint is properly installed. In Canada, check with your local St. John Ambulance office for referral to a Child Passenger Safety Technician.
  • Page 33 Child Safety The tether strap anchors in your vehicle are in the following positions (shown from top view): • F-Series Regular Cab • F-Series SuperCab • F-Series Crew Cab Attach the tether strap only to the appropriate tether anchor as shown. The tether strap may not work properly if attached somewhere other than the correct tether anchor.
  • Page 34 Child Safety Tether Strap Attachment 1. Route the child safety seat tether strap over the back of the seat. For vehicles with adjustable head restraints, route the tether strap under the head restraint and between the head restraint posts, otherwise route the tether strap over the top of the seat back.
  • Page 35 If the safety seat is not anchored properly, the risk of a child being injured in a crash greatly increases. If your child restraint system is equipped with a tether strap, and the child restraint manufacturer recommends its use, Ford also recommends its use. Tether Strap Attachment (Rear SuperCab Only) There are three loops of webbing just above the back of the rear seat (along the bottom edge of the rear window) in the SuperCab.
  • Page 36: Child Safety Locks

    Child Safety 3. Install the child safety seat tightly using the vehicle belts. Follow the instructions in this chapter. 4. Tighten the tether strap according to the child seat manufacturer’s instructions. A single loop can be used to route and anchor more than one child seat. For example, the center loop can be used as a routing loop for a child safety seat in the center rear seat and as an anchoring loop for child seats installed in the outboard rear seats.
  • Page 37: Safety Belts

    Safety Belts PRINCIPLES OF OPERATION WARNING: Always drive and ride with your seat back upright and the lap belt snug and low across the hips. WARNING: To reduce the risk of injury, make sure children sit where they can be properly restrained. WARNING: Never let a passenger hold a child on his or her lap while the vehicle is moving.
  • Page 38 Safety Belts WARNING: When possible, all children 12 years old and under should be properly restrained in a rear seating position. Failure to follow this could seriously increase the risk of injury or death. WARNING: Safety belts and seats can become hot in a vehicle that has been closed up in sunny weather;...
  • Page 39: Fastening The Safety Belts

    Safety Belts FASTENING THE SAFETY BELTS The front outboard and rear safety restraints in your vehicle are combination lap and shoulder belts. 1. Insert the belt tongue into the proper buckle (the buckle closest to the direction the tongue is coming from) until you hear a snap and feel it latch.
  • Page 40 Safety Belts Before you can reach and latch a lap and shoulder belt having a cinch tongue into the buckle, you may have to lengthen the lap belt portion of it. 1. To lengthen the lap belt, pull some webbing out of the shoulder belt retractor.
  • Page 41 Safety Belts Restraint of Pregnant Women WARNING: Always ride and drive with your seat back upright and the safety belt properly fastened. The lap portion of the safety belt should fit snug and be positioned low across the hips. The shoulder portion of the safety belt should be positioned across the chest.
  • Page 42 Safety Belts All safety restraints in the vehicle are combination lap and shoulder belts. The driver safety belt has the first type of locking mode, and the front outboard passenger and rear seat safety belts have both types of locking modes described as follows: Vehicle Sensitive Mode This is the normal retractor mode, which allows free shoulder belt length adjustment to your movements and locking in response to vehicle...
  • Page 43: Safety Belt Height Adjustment

    Safety Belts Safety Belt Extension Assembly WARNING: Do not use extensions to change the fit of the shoulder belt across the torso. If the safety belt is too short when fully extended, you can obtain a safety belt extension assembly from an authorized dealer. Use only extensions manufactured by the same supplier as the safety belt.
  • Page 44: Safety Belt Warning Light And Indicator Chime

    Safety Belts SAFETY BELT WARNING LIGHT AND INDICATOR CHIME This lamp illuminates and an audible warning will sound if the driver’s safety belt has not been fastened when the vehicle’s ignition is turned on. Conditions of Operation If... Then... The driver’s safety belt is not The safety belt warning light illuminates buckled before the ignition 1-2 minutes and the warning chime...
  • Page 45 Safety Belts If... Then... The driver’s safety belt becomes The Belt-Minder feature is activated - unbuckled for about one minute the safety belt warning light illuminates while the vehicle is traveling at and the warning chime sounds for six least 6 mph (9.7 km/h) and more seconds every 25 seconds, repeating for than 1-2 minutes have elapsed about five minutes or until the safety...
  • Page 46: Child Restraint And Safety Belt Maintenance

    Read the child restraint manufacturer’s instructions for additional inspection and maintenance information specific to the child restraint. Ford Motor Company recommends that all safety belt assemblies in use in vehicles involved in a crash be replaced. However, if the crash was minor and an authorized dealer finds that the belts do not show damage and continue to operate properly, they do not need to be replaced.
  • Page 47: Supplementary Restraints System

    Supplementary Restraints System PRINCIPLES OF OPERATION WARNING: Airbags do not inflate slowly or gently, and the risk of injury from a deploying airbag is the greatest close to the trim covering the airbag module. WARNING: All occupants of your vehicle, including the driver, should always properly wear their safety belts, even when an airbag supplemental restraint system is provided.
  • Page 48 Supplementary Restraints System The airbags are a supplemental restraint system and are designed to work with the safety belts to help protect the driver and right front passenger from certain upper body injuries. Airbags do not inflate slowly; there is a risk of injury from a deploying airbag. Note: You will hear a loud bang and see a cloud of harmless powdery residue if an airbag deploys.
  • Page 49: Driver And Passenger Airbags

    Supplementary Restraints System DRIVER AND PASSENGER AIRBAGS WARNING: Never place your arm or any objects over an airbag module. Placing your arm over a deploying airbag can result in serious arm fractures or other injuries. Objects placed on or over the airbag inflation area may cause those objects to be propelled by the airbag into your face and torso causing serious injury.
  • Page 50 Supplementary Restraints System Proper Driver and Front Passenger Seating Adjustment WARNING: The National Highway Traffic Safety Administration recommends a minimum distance of at least 10 inches (25 centimeters) between an occupant’s chest and the driver airbag module. To properly position yourself away from the airbag: •...
  • Page 51 Supplementary Restraints System If two adults and a child occupy a Regular Cab, properly restrain the child in the center front unless doing so would interfere with driving your vehicle. This provides lap and shoulder belt protection for all occupants, and airbag protection for the adults. A child or infant properly restrained in the center front seat should not incur risk of serious injury from the airbags.
  • Page 52 Supplementary Restraints System Low-series vehicles (if equipped) The front passenger sensing system uses a pass airbag off indicator which PASS AIRBAG will illuminate and stay lit to remind you that the front passenger frontal airbag is disabled. The indicator lamp is located by the radio.
  • Page 53 Supplementary Restraints System 1. Insert the ignition key, turn the switch off and hold in off while removing the key. 2. When the ignition is turned on, the pass airbag off light illuminates briefly, momentarily shuts off and then turns back on.
  • Page 54 Supplementary Restraints System The passenger airbag remains off until you turn it back on. 1. Insert the ignition key and turn the ignition on. 2. The pass airbag off light will briefly illuminate when the ignition is turned to on. This indicates that the passenger airbag is operational.
  • Page 55 Supplementary Restraints System NHTSA Deactivation Criteria (Excluding Canada) WARNING: This vehicle has special energy management safety belts for the driver and right front passenger. These particular belts are specifically designed to work with airbags to help reduce the risk of injury in a collision. The energy management safety belt is designed to give or release additional belt webbing in some accidents to reduce concentration of force on an occupant’s chest and reduce the risk of certain bone fractures and injuries to underlying organs.
  • Page 56 Supplementary Restraints System 3. Medical condition. A passenger has a medical condition which, according to his or her physician: • causes the passenger airbag to pose a special risk for the passenger; and • makes the potential harm from the passenger airbag in a crash greater than the potential harm from turning OFF the airbag and allowing the passenger, even if belted, to hit the dashboard or windshield in a crash.
  • Page 57: Side Airbags

    Supplementary Restraints System • the child has a medical condition that, according to the child’s physician, makes it necessary for the child to ride in the front seat so that the driver can monitor the child’s condition. 3. Medical condition: A passenger has a medical condition that, according to his or her physician: •...
  • Page 58: Safety Canopy Curtain Airbags

    Supplementary Restraints System The side airbags are located on the outboard side of the seat backs of the front seats. In certain sideways crashes, the airbag on the side affected by the crash will be inflated. The airbag was designed to inflate between the door panel and occupant to further enhance the protection provided occupants in side impact crashes.
  • Page 59 Supplementary Restraints System WARNING: All occupants of your vehicle including the driver should always wear their safety belts even when an airbag supplemental restraint system and curtain airbag is provided. Failure to properly wear your safety belt could seriously increase the risk of injury or death.
  • Page 60: Crash Sensors And Airbag Indicator

    Supplementary Restraints System Children 12 years old and under should always be properly restrained in the rear seats. The Safety Canopy will not interfere with children restrained using a properly installed child or booster seat because it is designed to inflate downward from the headliner above the doors along the side window opening.
  • Page 61: Airbag Disposal

    Supplementary Restraints System If any of these things happen, even intermittently, have the supplemental restraint system serviced at an authorized dealer immediately. Unless serviced, the system may not function properly in the event of a crash. The safety belt pretensioners and the airbag supplemental restraint system are designed to activate when the vehicle sustains frontal or sideways deceleration sufficient to cause the restraints control module to deploy a safety device or when a certain likelihood of a rollover event is...
  • Page 62: Keys And Remote Control

    Keys and Remote Control GENERAL INFORMATION ON RADIO FREQUENCIES This device complies with part 15 of the FCC Rules and with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
  • Page 63: Remote Control

    Keys and Remote Control REMOTE CONTROL Integrated Keyhead Transmitters (IKTs) (If Equipped) Your vehicle may be equipped with two integrated keyhead transmitters. Use the key blade to start your vehicle and unlock or lock the driver door from outside the vehicle. The transmitter portion functions as the remote control.
  • Page 64 Keys and Remote Control 4. Insert the new battery. Refer to the instructions inside the integrated keyhead transmitter for the correct orientation of the battery. Press the battery down to ensure that the battery is fully seated in the battery housing cavity.
  • Page 65 Keys and Remote Control Car Finder Press the button twice within three seconds. The horn will sound and the turn signals will flash. We recommend you use this method to locate your vehicle, rather than using the panic alarm. Sounding a Panic Alarm Press the button to activate the alarm.
  • Page 66 Keys and Remote Control Remote Starting the Vehicle Note: You must press each button within three seconds of each other. Your vehicle will not remote start and the horn will not chirp if you do not follow this sequence. The label on your transmitter details the starting procedure.
  • Page 67: Replacing A Lost Key Or Remote Control

    Keys and Remote Control Extending the Vehicle Run Time Repeat Steps 1 and 2 with your vehicle still running to extend the run time for another remote start duration. If the duration is set to last 10 minutes, the duration will extend by another 10 minutes beginning after what is left of the first activation time.
  • Page 68: Mykey

    MyKey PRINCIPLES OF OPERATION MyKey allows you to program keys with restricted driving modes to promote good driving habits. All but one of the keys programmed to the vehicle can be activated with these restricted modes. Any keys that have not been programmed are referred to as administrator keys or admin keys.
  • Page 69: Creating

    MyKey Optional Settings You can configure these settings while programming a MyKey or change them while using an admin key: • 80 mph (130 km/h) vehicle speed limit. Drivers receive visual warnings and an audible tone when they reach 80 mph (130 km/h). •...
  • Page 70: Clearing

    MyKey The key is successfully created. Make sure you label it so you can distinguish it from the admin keys. You can also program configurable settings for the key(s). Refer to the Programming/Changing Optional Settings section. Programming/Changing Configurable Settings Use the information display to access your configurable MyKey settings. 1.
  • Page 71: System Status

    MyKey is not compatible with non-Ford-approved aftermarket remote start systems. If you choose to install a remote start system, please see your Ford authorized dealer for a Ford-approved remote start system. 2013 F-250/350/450/550 (f23) Owners Guide gf, 3rd Printing, December 2012...
  • Page 72: Troubleshooting, Mykey

    MyKey MYKEY TROUBLESHOOTING Condition Potential causes • The key or fob used to start the vehicle I cannot create a MyKey. does not have admin privileges. • The key or fob used to start the vehicle is the only admin key (there always has to be at least one admin key).
  • Page 73: Locks

    Locks LOCKING AND UNLOCKING You can use the power door lock control or the remote control to lock and unlock the vehicle. Power Door Locks (If Equipped) The power door lock control is located on the driver and front passenger door panels.
  • Page 74 Locks Smart Unlocks (If Equipped) This feature helps to prevent you from locking yourself out of your vehicle if your key is still in the ignition. When you open the driver door and lock your vehicle with the power door lock control, all the doors will lock then unlock if your key is still in the ignition.
  • Page 75 Locks Autolock: Once in programming mode, press the power door unlock button then the lock button. The horn will chirp once if autolock was deactivated or twice (one short and one long chirp) if autolock was activated. Autounlock: Once in programming mode, press the power door lock button then the unlock button.
  • Page 76: Securicode™ Keyless Entry Keypad

    Locks SECURICODE™ KEYLESS ENTRY KEYPAD (IF EQUIPPED) You can use the keyless entry keypad to lock or unlock the doors without using a key. The keypad can be operated with the factory-set 5-digit entry code; this code is located on the owner’s wallet card in the glove box and is available from your authorized dealer.
  • Page 77 Locks Erasing a Personal Code 1. Enter the factory-set 5-digit code. 2. Press and release the 1•2 on the keypad within five seconds. 3. Press and hold the 1•2 for two seconds. This must be done within five seconds of completing Step 2. All personal codes are now erased and only the factory-set 5-digit code will work.
  • Page 78: Security

    Security SECURILOCK® PASSIVE ANTI-THEFT SYSTEM (IF EQUIPPED) Note: The system is not compatible with non-Ford aftermarket remote start systems. Use of these systems may result in vehicle starting problems and a loss of security protection. Note: Metallic objects, electronic devices or a second coded key on the same key chain may cause vehicle starting issues if they are too close to the key when starting the engine.
  • Page 79 Security Programming a Spare Key Note: A maximum of eight coded keys can be programmed to your vehicle. Only four of these eight can be integrated keyhead transmitters. You can program your own integrated keyhead transmitters or standard SecuriLock coded keys to your vehicle. This procedure will program both the engine immobilizer key code and the remote entry portion of the remote control to your vehicle.
  • Page 80: Anti-Theft Alarm

    Security ANTI-THEFT ALARM (IF EQUIPPED) The system will warn you of unauthorized entry to your vehicle. The turn signal lamps will flash and the horn will sound when: • any door or the hood is opened without using the key or the remote control •...
  • Page 81: Steering Wheel

    Steering Wheel ADJUSTING THE STEERING WHEEL WARNING: Do not adjust the steering wheel when your vehicle is moving. Note: Make sure that you are sitting in the correct position. See Sitting in the Correct Position in the Seats chapter. 1. Unlock the steering column. 2.
  • Page 82 Steering Wheel Media Press the media button repeatedly to scroll through available audio modes. Seek, Next or Previous Press the seek button to: • tune the radio to the next or previous stored preset • play the next or previous track. Press and hold the seek button to: •...
  • Page 83 Steering Wheel INFORMATION DISPLAY CONTROL Type 1 SETUP INFO RESET Type 2 See the Information Displays chapter. HEATED STEERING WHEEL (IF EQUIPPED) See the MyFord Touch chapter. 2013 F-250/350/450/550 (f23) Owners Guide gf, 3rd Printing, December 2012 USA (fus)
  • Page 84: Pedals

    Pedals ADJUSTABLE PEDALS (IF EQUIPPED) WARNING: Never adjust the accelerator and brake pedal with feet on the pedals while the vehicle is moving. The control is located on the left side of the steering column. Press and hold the appropriate control to move the pedals. A.
  • Page 85: Wipers And Washers

    Wipers and Washers WINDSHIELD WIPERS Note: Fully defrost the windshield in icy conditions before turning on the windshield wipers. Rotate the end of the control away from you to increase the speed of the wipers. Rotate toward you to decrease the speed of the wipers. Speed Dependent Wipers When your vehicle speed increases, the interval between wipes will decrease when intermittent wipe is selected.
  • Page 86: Lighting

    Lighting LIGHTING CONTROL • Rotate the headlamp control clockwise to the first position to turn on the parking lamps. • Rotate clockwise to the second position to also turn on the headlamps. High Beams Pull the lever fully past the detent to switch the high beams on.
  • Page 87: Autolamps

    Lighting AUTOLAMPS (IF EQUIPPED) The autolamp system provides light sensitive automatic on-off control of the exterior lights normally controlled by the headlamp control. • To turn autolamps on, rotate the control to the fourth position. • To turn autolamps off, rotate the control to the first, second, or third position.
  • Page 88: Instrument Lighting Dimmer

    Lighting INSTRUMENT LIGHTING DIMMER Use to adjust the brightness of the instrument panel and all applicable lit components in the vehicle during headlamp and parking lamp operation. • Tap the top or bottom of the control to brighten/dim all interior lit components incrementally, or •...
  • Page 89: Front Fog Lamps

    Lighting FRONT FOG LAMPS (IF EQUIPPED) The headlamp control also operates the fog lamps. The fog lamps can be turned on only when the headlamp control is in the parking lamp (second) position, headlamps on (third) position, or autolamp (fourth) position, and the high beams are not turned on.
  • Page 90: Interior Lamps

    Lighting INTERIOR LAMPS Front Map Lamps (If Equipped) The map lamps are located on the overhead console. Press the controls on either side of each map lamp to turn on the lamps. The map lamps also light when: • any door is opened, •...
  • Page 91: Windows And Mirrors

    Windows and Mirrors POWER WINDOWS (IF EQUIPPED) WARNING: Do not leave children unattended in your vehicle and do not let them play with the power windows. They may seriously injure themselves. WARNING: When closing the power windows, you should verify they are free of obstructions and make sure that children and pets are not in the proximity of the window openings.
  • Page 92 Windows and Mirrors Bounce-Back (One-Touch Up or Down Windows Only) The window will stop automatically while closing and reverse some distance if there is an obstacle in the way. Overriding the Bounce-Back Feature WARNING: When you override the bounce-back feature the window will not reverse if it detects an obstacle.
  • Page 93: Exterior Mirrors

    Windows and Mirrors Power Sliding Back Window (If Equipped) WARNING: When operating the power sliding back window you must ensure all rear seat occupants and/or cargo are not in the proximity of the back window. WARNING: Do not leave children unattended in the vehicle and do not let children play with the power sliding back window.
  • Page 94 Windows and Mirrors Fold-Away Exterior Mirrors Push the mirror toward the door window glass. Make sure that you fully engage the mirror in its support when returning it to its original position. Power-Folding Mirrors (If Equipped) Note: Activating the mirrors 10 or more times within one minute, or repeated folding and unfolding of the mirrors while holding the control down during full travel, may disable the system to protect motors from overheating.
  • Page 95: Interior Mirrors

    Windows and Mirrors Telescoping Mirrors (If Equipped) This feature allows the mirror to extend approximately 3 inches (75 millimeters). It is especially useful when towing a trailer. The mirrors can be manually pulled out or pushed in to the desired position. PowerScope®...
  • Page 96: Sun Visors

    Windows and Mirrors Auto-Dimming Mirror (If Equipped) Note: Do not block the sensors on the front and back of the mirror. Mirror performance may be affected. A rear center passenger or raised rear center head restraint may also block light from reaching the sensor. The mirror will dim automatically to reduce glare when bright lights are detected from behind your vehicle.
  • Page 97: Moonroof

    Windows and Mirrors MOONROOF (IF EQUIPPED) WARNING: Do not let children play with the moonroof or leave children unattended in the vehicle. They may seriously hurt themselves. WARNING: When closing the moonroof, you should verify that it is free of obstructions and ensure that children and/or pets are not in the proximity of the moonroof opening.
  • Page 98: Instrument Cluster

    Instrument Cluster GAUGES Cluster shown in standard measure. Metric similar. A. Engine oil pressure gauge B. Engine coolant temperature gauge C. Transmission fluid temperature gauge D. Fuel gauge E. Speedometer F. Information display. See Information displays for more information. G. Tachometer Engine Oil Pressure Gauge Indicates engine oil pressure.
  • Page 99 Instrument Cluster Engine Coolant Temperature Gauge Indicates engine coolant temperature. At normal operating temperature, the level indicator will be in the normal range. If the engine coolant temperature exceeds the normal range, stop the vehicle as soon as safely possible, switch off the engine and let the engine cool. WARNING: Never remove the coolant reservoir cap while the engine is running or hot.
  • Page 100: Warning Lamps And Indicators

    Instrument Cluster WARNING LAMPS AND INDICATORS The following warning lamps and indicators will alert you to a vehicle condition that may become serious. Some lamps will illuminate when you start your vehicle to make sure they work. If any lamps remain on after starting your vehicle, refer to the respective system warning lamp for further information.
  • Page 101 Instrument Cluster Charging System It will illuminate when the 12–volt battery is not charging properly. Contact your authorized dealer as soon as possible. This indicates a problem with the electrical system or a related component. Check Fuel Cap It will illuminate when the fuel cap may not be properly installed.
  • Page 102 Instrument Cluster Fasten Safety belt It will illuminate and a chime will sound to remind you to fasten your safety belt. High Beam It will illuminate when the headlamp high beam is switched on. It will flash when you use the headlamp flasher. Hill Descent (if equipped) Illuminates when hill descent is turned on.
  • Page 103 Instrument Cluster Service Engine Soon The service engine soon indicator light illuminates when the ignition is first turned to the on position to check the bulb and to indicate whether the vehicle is ready for Inspection/Maintenance (I/M) testing. Normally, the “service engine soon” light will stay on until the engine is cranked, then turn itself off if no malfunctions are present.
  • Page 104: Audible Warnings And Indicators

    Instrument Cluster Illuminates momentarily when two-wheel drive high is selected. If the light fails to display when the ignition is turned on, or remains on, have the system serviced immediately by your authorized dealer. 4X4 LOW Illuminates when four-wheel drive low is engaged. If the light fails to display when the ignition is turned on, or remains on, have the system serviced immediately by your authorized dealer.
  • Page 105: Information Displays

    GENERAL INFORMATION WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device or feature that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
  • Page 106 Information Displays Info Press the INFO button repeatedly to cycle through the following features: Note: Some options may appear slightly different or not at all if the items are optional. INFO TRIP A/B XXX° (if equipped) MYKEY MILES (km) (if programmed) XXX MILES (km) TO E XX.X AVG MPG (L/100km) MPG (L/km)
  • Page 107 Information Displays • TIMER: Displays the trip elapsed drive time. Press and release RESET to pause the timer. Press and hold RESET to reset the timer. • TBC GAIN (if equipped): Displays the level of trailer brake gain or if the trailer is not connected.
  • Page 108 Information Displays SETUP OIL LIFE UNITS press the Distance English RESET button Metric Temperature Fahrenheit Celsius AUTOLAMP 0 to 180 seconds (SEC) AUTOLOCK On or Off AUTOUNLOCK On or Off COURTESY On or Off WIPE REMOTE On or Off WINDOW OPEN CREATE MYKEY / MYKEY SETUP / CLEAR MYKEY RESET FOR ZONE SETTING (if equipped) ZONE XX RESET = CHANGE (if equipped)
  • Page 109 Information Displays To reset the oil monitoring system to 100% after each oil change, perform the following: 1. Press and release the SETUP button to display OIL LIFE XXX% HOLD RESET = NEW. 2. Press and hold the RESET button for two seconds and release to reset the oil life to 100%.
  • Page 110 Information Displays • RESET FOR CALIBRATION (if equipped): This feature calibrates the compass. The compass reading may be affected when you drive near large buildings, bridges, power lines and powerful broadcast antenna. Magnetic or metallic objects placed in, on or near the vehicle may also affect compass accuracy.
  • Page 111 Information Displays 3. The compass is now calibrated. • RESET FOR REMOTE START (if equipped) • REAR PARK AID (if equipped): This feature sounds a warning tone to warn the driver of obstacles near the rear bumper, and functions only when R (Reverse) gear is selected.
  • Page 112 Information Displays • Fuel Economy • Truck Apps (If Equipped) • Settings • Information Gauge Mode Use the arrow buttons to choose between the following gauge options. Gauge Mode Gauges Detail Engine Oil Temperature (Diesel only) Transmission Temperature Compass The compass orientation can be changed between fixed north or rotating north.
  • Page 113 Information Displays Trip A/ B Use the arrow buttons to choose between the following trip options. Trip A/ B Trip time Trip distance Fuel used Avg MPG (L/100km) Odometer Press OK to pause the Trip A or B screen/press again to un-pause. Press and hold OK to reset the currently displayed trip information.
  • Page 114 Information Displays • Instant MPG: shows instantaneous fuel usage. • Miles to empty: shows the approximate distance the vehicle can travel before running out of fuel. • Average MPG: shows the average fuel usage based on time. See Fuel Hist. to change the time interval. Press and hold OK to reset this value.
  • Page 115 Information Displays Truck Apps (cont’d) Trailer Active trailer name or default trailer (cont’d) Accumulated trailer distance Trailer gain and output Trailer disconnected. Disregard this status if your vehicle is not equipped with a factory installed trailer brake controller. This message may appear when an aftermarket TBC is used even when the trailer is connected.
  • Page 116 Information Displays Truck Apps (cont’d) Trailer Press OK for Connection Conventional, Fifth Wheel (cont’d) options Checklist and Gooseneck. Use the (if equipped) up/down arrows to highlight one of these choices and press OK to display the connection checklist. Follow the on-screen instructions to go through the connections list.
  • Page 117 Information Displays Settings In this mode, you can configure different driver setting choices. Note: Some items are optional and may not appear. Settings Driver Assist Rear Park Aid On/Off Rear Video Camera Delay On/Off Camera Trailer Brake Electric or Elect. Over Hydraulic Mode Trailer Sway On/Off...
  • Page 118 Information Displays Settings (cont’d) Vehicle Autolamp Off or XXX seconds Delay Compass Zone Setting (1–15) See the diagram below to determine your magnetic zone. Calibration (When choosing Calibration, follow the on-screen directions to calibrate the compass) Easy On/Off Entry/Exit Normal History Used Calculation Towing History Used (distance to...
  • Page 119 Information Displays Compass (if equipped): Determine which magnetic zone you are in for your geographic location by referring to the zone map. 7 8 9 1011 Settings (cont’d) MyKey Create MyKey Hold OK to create MyKey AdvanceTrac Always On / Selectable MAX Speed 80 MPH (130 km/h) or Off Speed Warning...
  • Page 120: Information Messages

    Information Displays Information System Check Some items will only display during a system check if a problem has been detected. If an issue exists on one of the monitored systems, the number of warnings that need immediate attention will display in red and the number of informational warnings will display in amber.
  • Page 121 Information Displays AdvanceTrac® / Action / Description Traction Control Messages Displayed when the traction control has been TRACTION disabled by the driver. Refer to the Traction CONTROL OFF Control chapter for more information. Alarm/Security Action / Description Messages Displayed when the perimeter alarm system is TO STOP ALARM START VEHICLE armed and the vehicle is entered using the key...
  • Page 122 Information Displays Diesel Messages Action / Description CHECK COOLANT Displayed when the coolant additive needs to be checked. Refer to your diesel supplement for ADDITIVE more information. CLEANING Displayed when the vehicle has entered the EXHAUST FILTER cleaning mode. Various engine actions will raise the exhaust temperature in the Diesel Particulate Filter (DPF) system to burn off the particles (exhaust soot).
  • Page 123 Information Displays Diesel Messages Action / Description Displayed and a chime sounds when the vehicle STOP SAFELY NOW exhaust system temperature exceeds intended operating range. If this warning occurs, engine power is reduced and the engine will shut down when the vehicle speed is below 3 mph (5 km/h). Stop the vehicle as soon as safely possible and contact your authorized dealer.
  • Page 124 Information Displays Diesel Messages Action / Description ENGINE WARMING Displayed in extremely cold weather, typically below –15°F (–26°C), if the engine block heater PLEASE WAIT is not utilized. The engine will not respond to accelerator pedal movement for 30 seconds; this is done so the engine oil can be properly circulated to avoid engine damage from lack of lubrication.
  • Page 125 Information Displays Diesel Messages Action / Description SPEED LIMITED TO Displayed when the remaining diesel exhaust XX MPH UPON fluid level is depleted. Speed will be limited RESTART EXHAUST upon restart. The diesel exhaust fluid must be replenished to resume normal operation of the FLUID EMPTY vehicle.
  • Page 126 Information Displays Diesel Messages Action / Description SPEED LIMITED TO Displayed when the SCR system detects a fault. 50 MPH EXHAUST The vehicle’s top speed is limited. Refer to your FLUID SYSTEM diesel supplement for more information. Contact your authorized dealer as soon as possible. FAULT ENGINE IDLED Displayed when the SCR system detects a fault.
  • Page 127 Refer to your diesel supplement for more information. The customer warranty may be void from using additives that do not meet or exceed Ford specifications. If the low fuel pressure message persistently appears after re-fueling during the cold start and cold...
  • Page 128 Information Displays Door Messages Action / Description X DOOR AJAR Displayed when the corresponding door is not completely closed. Drivetrain Messages Action / Description LOCKING Displayed when the electronic locking DIFFERENTIAL differential is engaged. ENGAGED/ DISENGAGED LOCKING Displayed when the electronic locking differential is disengaged.
  • Page 129 Information Displays Engine Messages Action / Description TRANSPORT MODE Displayed when the vehicle is set to transport mode. The transport mode is used to disable CONTACT DEALER certain vehicle functions to prevent battery discharge when the vehicle is in the transport/inventory phase and is not driven long enough to maintain the battery’s charge.
  • Page 130 Information Displays Maintenance Action / Description Messages SERVICE POWER The power steering system has detected a condition that requires service. See your STEERING authorized dealer. SERVICE POWER The power steering system has detected a condition within the power steering system STEERING NOW that requires service immediately.
  • Page 131 Information Displays MyKey® Messages Action / Description BUCKLE UP TO Displayed when a MyKey® is in use and Belt-Minder® is activated. UNMUTE AUDIO MYKEY COULD NOT Displayed when an attempt is made to program a spare key using two existing PROGRAM MyKeys.
  • Page 132 Information Displays Tire Messages Action / Description LOW TIRE Displays when one or more tires on your vehicle have low tire pressure. PRESSURE TIRE PRESSURE Displays when the tire pressure monitoring system is malfunctioning. If the warning stays MONITOR FAULT on or continues to come on, contact your authorized dealer.
  • Page 133 Information Displays Trailer Messages Action / Description TRAILER BRAKE Displayed and accompanied by a single chime, in response to faults sensed by the TBC. Refer MODULE FAULT to the Towing chapter for more information. TRAILER Displayed when a correct trailer connection (a trailer with electric trailer brakes) is sensed CONNECTED during a given ignition cycle.
  • Page 134 Information Displays 4WD Messages Action / Description FOR 4X4 LOW Displayed when 4X4 LOW is selected and the vehicle is stopped. SHIFT TO N FOR 4X4 LOW Displayed when 4X4 LOW is selected while the vehicle is moving. SLOW TO 3 MPH TO EXIT 4X4 LOW Displayed when 2WD is selected from 4X4 LOW mode.
  • Page 135 Due to technical incompatibility, certain recordable and re-recordable compact discs may not function correctly when used in Ford CD players. Note: Do not insert CDs with homemade paper (adhesive) labels into the CD player as the label may peel and cause the CD to become jammed.
  • Page 136 Audio System MP3 Track and Folder Structure Audio systems capable of recognizing and playing MP3 individual tracks and folder structures work as follows: • There are two different modes for MP3 disc playback: MP3 track mode (system default) and MP3 folder mode. •...
  • Page 137: Audio System Am/Fm Stereo

    Audio System AM/FM AUDIO WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
  • Page 138: Am/Fm/Cd With Sync

    Audio System E. Memory presets: Store your favorite radio stations. To store a radio station, tune to the station, then press and hold a preset button until sound returns. F. AM/FM: Press this button to select a frequency band. G. VOL-PUSH: •...
  • Page 139 Audio System E. MENU: Press this button to access different audio system features. • If your vehicle is equipped with satellite radio, you can access different menus by pressing OK. • Set the time by pressing MENU until SET HOURS or SET MINUTES appears and using the arrow buttons to adjust the time.
  • Page 140 Audio System H. Play, Pause and OK: • Play and Pause allow you to play or pause a track when listening to a CD. • OK allows you to confirm commands with phone and media features of the SYNC system. See the SYNC® chapter for more information. I.
  • Page 141 Audio System AM/FM/CD SONY AUDIO SYSTEM TUNE MEDIA WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road.
  • Page 142: Auxiliary Input Jack

    Audio System F. Seek, Reverse and Fast Forward: • In radio mode, select a frequency band and press one of these buttons. The system stops at the first station it finds in that direction. • In SIRIUS mode, press these buttons to select the previous or next channel.
  • Page 143: Usb Port

    Audio System The auxiliary input jack allows you to connect and play music from your portable music player through your vehicle speakers. You can use any portable music player designed for use with headphones. Your audio extension cable must have male ⁄...
  • Page 144: Satellite Radio Information

    Audio System MEDIA HUB (IF EQUIPPED) The media hub is located in a compartment on top of the instrument panel. Push down on the top of the compartment to access the media hub. A. A/V inputs B. SD card slot C.
  • Page 145 Note: SIRIUS reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes. SIRIUS satellite radio is a...
  • Page 146 Audio System Troubleshooting Radio display Condition Possible action Acquiring Radio requires more No action required. This than two seconds to message should disappear produce audio for the shortly. selected channel. There is an internal If this message does not clear Fault/SIRIUS module or system shortly, or with an ignition...
  • Page 147: Climate Control

    Climate Control MANUAL CLIMATE SYSTEM MAX A/C A. Defrost: Distributes air through the windshield defroster vents and demister vents. This setting can also be used to defog and clear the windshield of a thin covering of ice. B. Rear defrost and heated mirrors: Turns the heated rear window and heated mirrors off and on.
  • Page 148 Climate Control Distributes air through the instrument panel vents, floor vents, and demister vents. Distributes air through the floor vents. E. A/C: Press to turn air conditioning off and on. Air conditioning cools the vehicle using outside air. To improve air conditioning when starting your vehicle, drive with the windows slightly open for two to three minutes.
  • Page 149: Dual Automatic Temperature Control

    Climate Control DUAL AUTOMATIC TEMPERATURE CONTROL SYSTEM PASS TEMP AUTO Note: You can switch temperature units between Fahrenheit and Celsius. See Menu features in the MyFord Touch or MyLincoln Touch chapter. A. Power/Driver temperature control: Press to turn the climate control system off and on.
  • Page 150 Climate Control D. Air distribution control: Press to set the air distribution to a position listed below: Distributes air through the windshield defroster vents, demister vents and floor vents. Distributes air through the instrument panel vents. Distributes air through the instrument panel vents and floor vents.
  • Page 151 Climate Control I. Fan speed control +: Press to increase the volume of air circulated in your vehicle. J. AUTO: Press to turn on fully automatic operation. Select the desired temperature using the temperature control. The system automatically determines fan speed, air distribution, A/C operation, and outside or recirculated air, to heat or cool the vehicle to maintain the selected temperature.
  • Page 152 Climate Control To aid in side window defogging and demisting in cold or humid weather: 1. Select Floor/Panel. 2. Select A/C. 3. Adjust the temperature control to maintain comfort. 4. Set the fan speed to the highest setting. 5. Direct the outer instrument panel vents toward the side windows. 6.
  • Page 153: Rear Window Defroster

    Climate Control 5. Direct the outer instrument panel vents toward the side windows. 6. To increase airflow to the outer instrument panel vents, close the vents located in the middle of the instrument panel. HEATED WINDOWS AND MIRRORS (IF EQUIPPED) Heated Rear Window Note: The engine must be running to use this feature.
  • Page 154 Climate Control Manual Climate Systems In hot weather, the climate control system is set to MAX A/C. In moderate weather, the system either heats or cools (based on previous settings). The rear defroster and heated mirrors are not automatically turned on. In cold weather, maximum heat is provided in floor/defrost mode.
  • Page 155: Seats

    Seats SITTING IN THE CORRECT POSITION WARNING: Sitting improperly out of position or with the seat back reclined too far can take off weight from the seat cushion and affect the passenger sensing system, resulting in serious injury or death in a crash.
  • Page 156: Head Restraints

    Seats HEAD RESTRAINTS WARNING: To minimize the risk of neck injury in the event of a crash, you and the passenger occupants should not sit in or operate the vehicle, until the head restraint is placed in its proper position. Never adjust the head restraint while the vehicle is in motion. WARNING: The adjustable head restraint is a safety device.
  • Page 157 Seats Adjusting the Head Restraint Raise: Pull up the head restraint. Lower: 1. Press and hold button C. 2. Push down on the head restraint. Remove: 1. Pull up the head restraint until it reaches the highest adjustment position. 2. Press and hold buttons C and D. 3.
  • Page 158: Manual Seats

    Seats Tilting Head Restraints (If Equipped) The front head restraints may have a tilting feature for extra comfort. To tilt the head restraint, do the following: 1. Adjust the seat back to an upright driving or riding position. 2. Tilt the head restraint forward by gently pulling the top of the head restraint.
  • Page 159 Seats Recline Adjustment Manual Lumbar (If Equipped) The lumbar support control is located on the outboard side of the seat. Turn the control to adjust your support. 2013 F-250/350/450/550 (f23) Owners Guide gf, 3rd Printing, December 2012 USA (fus)
  • Page 160: Power Seats

    Seats POWER SEATS (IF EQUIPPED) WARNING: Before returning the seat back to its original position, make sure that cargo or any objects are not trapped behind the seat back. WARNING: Never adjust the driver’s seat or seat back when the vehicle is moving.
  • Page 161: Memory Function

    Seats MEMORY FUNCTION (IF EQUIPPED) This system allows automatic positioning of the driver seat, power mirrors, and adjustable pedals to two programmable positions. The memory control is located on the driver’s door. • To program position 1, move the memory features to the desired positions using the associated controls.
  • Page 162: Rear Seats

    Seats REAR SEATS Folding Up the Rear Seats (SuperCab) 1. Pull the control to release the seat cushion. 2. Rotate the seat cushion up until it locks into the vertical storage position. Returning the Seat to the Seating Position WARNING: Make sure that cargo or any objects are not trapped underneath the seat cushion before returning the seat cushion to its original position, and that the seat cushion locks into place.
  • Page 163 Seats Folding up the Rear Seat Cushion 1. Pull the control to release the seat cushion. 2. Rotate the seat cushion up until it locks into the vertical storage position. Returning the Seat to the Seating Position WARNING: Make sure that cargo or any objects are not trapped underneath the seat cushion before returning the seat cushion to its original position, and that the seat cushion locks into place.
  • Page 164 Seats Use your vehicle key to lock the storage space. Rear Heated Seats (If Equipped) WARNING: Persons who are unable to feel pain to the skin because of advanced age, chronic illness, diabetes, spinal cord injury, medication, alcohol use, exhaustion, or other physical conditions, must exercise care when using the seat heater.
  • Page 165 Seats To operate the heated seats: • Push the indicated side of the control for maximum heat. • Push again to deactivate. • Push the indicated side of the control for minimum heat. • Push again to deactivate. The heated seat module resets at every ignition run cycle. While the ignition is in the on position, activate the high or low heated seat switch to enable heating mode.
  • Page 166: Heated And Cooled Seats

    Seats HEATED AND COOLED SEATS (IF EQUIPPED) Heated Seats WARNING: Persons who are unable to feel pain to the skin because of advanced age, chronic illness, diabetes, spinal cord injury, medication, alcohol use, exhaustion, or other physical conditions, must exercise care when using the seat heater. The seat heater may cause burns even at low temperatures, especially if used for long periods of time.
  • Page 167 Seats Heated and Cooled Seats Air Filter Replacement (If Equipped) The heated and cooled seat system includes air filters. They must be replaced periodically. See scheduled maintenance information. The filter is located under each front seat. Access the filter from the second row foot-well area.
  • Page 168 Seats Pull up on the tab to open the storage bin. Lift up on the seat back to return it to the upright position. To gain access to the under-seat storage compartment (if equipped) in your seat cushion, lift the latch to open the lid.
  • Page 169: Universal Garage Door Opener (If Equipped)

    168 Universal Garage Door Opener (If Equipped) UNIVERSAL GARAGE DOOR OPENER The appearance of your vehicle’s universal garage door opener will vary according to your option package. Before programing, make sure you identify which transmitter you have by comparing it to the graphics below.
  • Page 170 Universal Garage Door Opener (If Equipped) 169 Note: Before you begin the programming process, park your vehicle in front of the garage door opener motor or other device you want to program. Note: Make sure you keep the original remote control transmitter for use in other vehicles as well as for future system programming.
  • Page 171 170 Universal Garage Door Opener (If Equipped) Rolling Code Programming Note: If you do not follow the time-sensitive instructions, the device will time out and you will have to repeat the complete procedure. Note: It may be helpful to have another person assist you in programming the transmitter.
  • Page 172 Universal Garage Door Opener (If Equipped) 171 Fixed Code Programming Note: It may be helpful to have another person assist you in programming the transmitter. To program units with fixed code DIP switches, you will need the garage door hand-held transmitter, paper and a pen or pencil.
  • Page 173 172 Universal Garage Door Opener (If Equipped) 7. When the garage door moves, release the button within one second. When the button is released, the LED lamp will flash slowly. 8. The LED lamp will begin to flash rapidly until programming is complete.
  • Page 174: Homelink® Wireless Control System

    Universal Garage Door Opener (If Equipped) 173 Note: Make sure you keep the original remote control transmitter for use in other vehicles as well as for future system programming. Note: We recommend that upon the sale or lease termination of your vehicle, you erase the programmed function buttons for security reasons.
  • Page 175 174 Universal Garage Door Opener (If Equipped) 4. Press and hold the HomeLink button you programmed for five seconds, then release. You may need to do this twice to activate the door. If your garage door does not operate, watch the HomeLink indicator light.
  • Page 176 Universal Garage Door Opener (If Equipped) 175 Erasing the Function Button Codes Note: You cannot erase individual buttons. 1. Press and hold the outer two function buttons simultaneously for approximately 20 seconds until the indicator lights above the buttons flash rapidly. 2.
  • Page 177 176 Universal Garage Door Opener (If Equipped) 1. Press and hold one of the buttons on the hand-held transmitter for 10 seconds. The LED light will change from green to green and red. 2. Press the same button twice to confirm the change to Programming mode.
  • Page 178 Universal Garage Door Opener (If Equipped) 177 3. Press and release the program button. The larger purple LED will flash Note: The next two steps must be completed in 30 seconds. 4. Press and release the Genie Intellicode 2 hand-held transmitter’s previously programmed button.
  • Page 179: Auxiliary Power Points

    Auxiliary Power Points AUXILIARY POWER POINTS WARNING: Do not plug optional electrical accessories into the cigarette lighter socket (if equipped). Improper use of the lighter can cause damage not covered by your warranty, and can result in fire or serious injury. Note: If used when the engine is not running, the battery will discharge.
  • Page 180 Auxiliary Power Points Locations Power points may be found: • on the instrument panel (two locations). • inside the center console storage compartment (if equipped). • on the rear of the center console (if equipped). • inside the 20-percent front seat console (if equipped). •...
  • Page 181 Auxiliary Power Points Your vehicle may have more than one power point, located: • on the back of the center console • on the instrument panel. Your power points are not designed for the following electric appliances and may prevent the appliances from working properly: •...
  • Page 182: Storage Compartments

    Storage Compartments CENTER CONSOLE (IF EQUIPPED) Stow items in the cupholder carefully as items may become loose during hard braking, acceleration or collisions, including hot drinks which may spill. Available console features include: • Locking storage compartment with hanging file folder supports •...
  • Page 183: Starting And Stopping The Engine

    Starting and Stopping the Engine GENERAL INFORMATION WARNING: Extended idling at high engine speeds can produce very high temperatures in the engine and exhaust system, creating the risk of fire or other damage. WARNING: Do not park, idle, or drive your vehicle on dry grass or other dry ground cover.
  • Page 184: Ignition Switch

    Starting and Stopping the Engine IGNITION SWITCH Note: To switch the engine off when your vehicle is moving, move the transmission selector lever to position N. Use the brakes to bring your vehicle to a safe stop. After your vehicle has stopped, switch the engine off and move the transmission selector lever to position P.
  • Page 185 Starting and Stopping the Engine Some warning lights briefly illuminate. Note: Do not touch the accelerator pedal. 1. Fully press the brake pedal. 2. Turn the key to the start position to start the engine. Release the key when the engine starts. Note: The engine may continue cranking for up to 15 seconds or until it starts.
  • Page 186 Starting and Stopping the Engine Cold Weather Starting (Flexible Fuel Vehicles Only) The starting characteristics of all grades of E-85 ethanol make it unsuitable for use when ambient temperatures fall below 0°F (-18°C). Consult your fuel distributor for the availability of winter grade ethanol. As the outside temperature approaches freezing, ethanol fuel distributors should supply winter grade ethanol (same as with unleaded gasoline).
  • Page 187: Engine Block Heater

    Starting and Stopping the Engine Important Ventilating Information If you stop your vehicle and leave the engine idling for long periods of time, we recommend that you do one of the following: • Open the windows at least 1 inch (2.5 centimeters). •...
  • Page 188 Starting and Stopping the Engine • Make sure that when in operation, the extension cord plug and the heater cord plug connections are free and clear of water. This could cause an electric shock or fire. • Make sure your vehicle is parked in a clean area, clear of combustibles.
  • Page 189: Fuel And Refueling

    Fuel and Refueling IMPORTANT SAFETY PRECAUTIONS WARNING: Do not overfill the fuel tank. The pressure in an overfilled tank may cause leakage and lead to fuel spray and fire. WARNING: The fuel system may be under pressure. If the fuel filler cap is venting vapor or if you hear a hissing sound, wait until it stops before completely removing the fuel filler cap.
  • Page 190 Fuel and Refueling Observe the following guidelines when handling automotive fuel: • Extinguish all smoking materials and any open flames before fueling your vehicle. • Always turn off the vehicle before fueling. • Automotive fuels can be harmful or fatal if swallowed. Fuels such as gasoline and ethanol are highly toxic and if swallowed can cause death or permanent injury.
  • Page 191: Fuel Quality

    Fuel and Refueling Pure ethanol is the alcohol which is the intoxicating agent in liquor, beer and wine. It is distilled from the fermentation of plants such as field corn and sugar cane. When ethanol is produced for use in motor fuels, a small amount of gasoline is added to make it unfit for beverage use.
  • Page 192 Fuel and Refueling Choosing the Right Fuel With a Flex Fuel Vehicle (If Equipped) Note: If your vehicle is FFV capable, it will have a yellow colored fuel cap. Flex fuel vehicles are designed to use only ethanol fuel blends which contains 51 to 83% ethanol and UNLEADED FUEL Regular unleaded gasoline or any mixture of the two fuels.
  • Page 193 Fuel and Refueling RUNNING OUT OF FUEL Avoid running out of fuel because this situation may have an adverse effect on powertrain components. If you have run out of fuel: • You may need to cycle the ignition from off to on several times after refueling to allow the fuel system to pump the fuel from the tank to the engine.
  • Page 194: Refueling

    Fuel and Refueling REFUELING WARNING: Fuel vapor burns violently and a fuel fire can cause severe injuries. To help avoid injuries to you and others: • Read and follow all the instructions on the pump island. • Turn off your engine when you are refueling. •...
  • Page 195: Fuel Consumption

    Ford, Motorcraft® or other certified fuel filler cap is not used. Your fuel tank filler cap has an indexed design with a 1/4th turn on and off feature.
  • Page 196 Fuel and Refueling For consistent results when filling the fuel tank: • Turn the ignition off before fueling; an inaccurate reading results if the engine is left running. • Use the same fill rate (low–medium–high) each time the tank is filled. •...
  • Page 197 Information are essential to the life and performance of your vehicle and to its emissions system. If other than Ford, Motorcraft® or Ford-authorized parts are used for maintenance replacements or for service of components affecting emission control, such non-Ford parts should be equivalent to genuine Ford Motor Company parts in performance and durability.
  • Page 198 Fuel and Refueling On-board Diagnostics (OBD-II) Your vehicle is equipped with a computer that monitors the engine’s emission control system. This system is commonly known as the on-board diagnostics system (OBD-II). The OBD-II system protects the environment by ensuring that your vehicle continues to meet government emission standards.
  • Page 199 Fuel and Refueling Readiness for Inspection/Maintenance (I/M) Testing Some state, provincial and local governments may have Inspection/Maintenance (I/M) programs to inspect the emission control equipment on your vehicle. Failure to pass this inspection could prevent you from getting a vehicle registration. If the service engine soon indicator is on or the bulb does not work, the vehicle may need to be serviced.
  • Page 200: Transmission

    Transmission AUTOMATIC TRANSMISSION OPERATION Understanding the Shift Positions of the 5–Speed Automatic Transmission (If Equipped) WARNING: Do not use the tow/haul feature when driving in icy or slippery conditions as the increased engine braking can cause the rear wheels to slide and the vehicle to swing around with the possible loss of vehicle control.
  • Page 201 Transmission D (Overdrive) with Tow/Haul Off D (Overdrive) with tow/haul off is the normal driving position for the best fuel economy. The overdrive function allows automatic upshifts and downshifts through gears one through five. D (Overdrive) with Tow/Haul On The tow/haul feature improves transmission operation when towing a trailer or a heavy load.
  • Page 202 Transmission 1 (First) • Provides maximum engine braking. • Allows upshifts by moving gearshift lever. • The transmission will not downshift into 1 (First) at high speeds; it will downshift to a lower gear and then shift into 1 (First) when the vehicle reaches slower speeds.
  • Page 203 Transmission To put your vehicle in gear: 1. Start the engine 2. Press the brake pedal 3. Move the gearshift lever into the desired gear To put your vehicle in P (Park): 1. Come to a complete stop 2. Move the gearshift lever and securely latch it in P (Park) R (Reverse) With the gearshift lever in R (Reverse), the vehicle will move backward.
  • Page 204 Transmission Tow/haul delays upshifts to reduce frequency of transmission shifting. Tow/haul also provides engine braking in all forward gears when the transmission is in the D (Overdrive) position; this engine braking will slow the vehicle and assist the driver in controlling the vehicle when descending a grade.
  • Page 205 Transmission Forced downshifts • Allowed in D (Overdrive). • Press the accelerator to the floor. • Allows transmission to select an appropriate gear. Understanding your SelectShift Automatic® transmission This vehicle is equipped with a SelectShift Automatic™ transmission gearshift lever. SelectShift Automatic™ transmission gives you the ability to change gears up or down (without a clutch) as desired.
  • Page 206 Transmission Recommended shift speeds Upshift according to the following chart: Upshifts when accelerating (recommended for best fuel economy) Shift from: Gasoline engines Diesel engines 1 – 2 15 mph (24 km/h) 12 mph (19 km/h) 2 – 3 25 mph (40 km/h) 19 mph (31 km/h) 3 –...
  • Page 207 Transmission Brake-shift interlock WARNING: Do not drive your vehicle until you verify that the brake lamps are working. WARNING: When doing this procedure, you will be taking the vehicle out of park which means the vehicle can roll freely. To avoid unwanted vehicle movement, always fully set the parking brake prior to doing this procedure.
  • Page 208 Transmission 6. Remove the three fasteners under the column that secure the lower shroud half to the column. 7. Pull the lock lever into the full unlocked position and remove the lower shroud cover by pulling the lever handle through the slot in the cover.
  • Page 209: Hill Start Assist

    Transmission HILL START ASSIST WARNING: The hill start assist feature does not replace the parking brake. When you leave the vehicle, always apply the parking brake and shift the transmission into P (Park). WARNING: You must remain in the vehicle once you have activated the hill start assist feature.
  • Page 210: Four-Wheel Drive (If Equipped)

    Four-Wheel Drive (If Equipped) USING FOUR-WHEEL DRIVE (4WD) (IF EQUIPPED ) WARNING: For important information regarding safe operation of this type of vehicle, see General Information in the Wheels and Tires chapter. Note: Do not use 4X4 mode on dry, hard surfaced roads. Doing so will produce excessive noise, increase tire wear and may damage drive components.
  • Page 211 Four-Wheel Drive (If Equipped) Note: Auto-manual hub locks can be manually overridden by rotating the hub lock control from AUTO to LOCK. For proper operation, make sure that each hub is fully engaged and that both hub locks are set to the same position (both set to LOCK or both set to AUTO).
  • Page 212 Four-Wheel Drive (If Equipped) 4X4 LOW - Continuously illuminates when 4L is selected. CHECK 4X4 - Displays when a 4X4 fault is present. Using a Manual Shift On Stop (MSOS) 4wd system (if equipped) Note: High shift efforts may be encountered when attempting to shift into and out of 4x4 modes.
  • Page 213 Four-Wheel Drive (If Equipped) • Move the transfer case lever from 4H (4x4 High) to 2H (2WD) at a stop or a vehicle speed below 3 mph (5 km/h), then disengage the locking hubs (optional) by rotating the hub lock control from LOCK to FREE. •...
  • Page 214 Four-Wheel Drive (If Equipped) Using the Electronic Shift on the Fly 4WD system (If Equipped) 2H (2WD) - For general on-road driving. Sends power to the rear wheels only and should be used for street and highway driving. Provides optimal smoothness and fuel economy at high speeds.
  • Page 215 Four-Wheel Drive (If Equipped) Shifting to/from 4L (4X4 low) Note: Some noise may be heard as the system shifts or engages; this is normal. Note: 4x4 low mode is not intended for use on dry pavement. 1. Bring the vehicle to a speed of 3 mph (5 km/h) or less. 2.
  • Page 216 • The left and right rear wheel speed difference is too high during an engagement attempt. • The system has malfunctioned and will be accompanied by a message in the information display. See your authorized Ford dealer for assistance. 2013 F-250/350/450/550 (f23)
  • Page 217 Four-Wheel Drive (If Equipped) How Your Vehicle Differs From Other Vehicles WARNING: Vehicles with a higher center of gravity such as utility and four-wheel drive vehicles handle differently than vehicles with a lower center of gravity. Utility and four-wheel drive vehicles are not designed for cornering at speeds as high as passenger cars any more than low-slung sports cars are designed to perform satisfactorily under off-road conditions.
  • Page 218 Four-Wheel Drive (If Equipped) 4WD vehicles are specially equipped for driving on sand, snow, mud and rough terrain and have operating characteristics that are somewhat different from conventional vehicles, both on and off the road. Power is supplied to all four wheels through a transfer case. On 4WD vehicles, the transfer case allows you to select 4WD when necessary.
  • Page 219 Four-Wheel Drive (If Equipped) If your vehicle gets stuck WARNING: Do not spin the wheels at over 35 mph (56 km/h). The tires may fail and injure a passenger or bystander. Note: Do not rock the vehicle if the engine is not at normal operating temperature or damage to the transmission may occur.
  • Page 220 Ford Motor Company joins the U.S. Forest Service and the Bureau of Land Management in encouraging you to help preserve our national forest and other public and private lands by treading lightly.
  • Page 221 Four-Wheel Drive (If Equipped) Driving on hilly or sloping terrain Note: Avoid driving crosswise or turning on steep slopes or hills. Although natural obstacles may make it necessary to travel diagonally up or down a hill or steep incline, you should always try to drive straight up or straight down.
  • Page 222 Four-Wheel Drive (If Equipped) Driving on snow and ice WARNING: If you are driving in slippery conditions that require tire chains or cables, then it is critical that you drive cautiously. Keep speeds down, allow for longer stopping distances and avoid aggressive steering to reduce the chances of a loss of vehicle control which can lead to serious injury or death.
  • Page 223 The suspension and steering systems on your vehicle have been designed and tested to provide predictable performance whether loaded or empty and durable load carrying capability. For this reason, Ford Motor Company strongly recommends that you do not make modifications such as adding or removing parts (such as lift kits or stabilizer bars) or by using replacement parts not equivalent to the original factory equipment.
  • Page 224: Brakes

    Brakes GENERAL INFORMATION Note: Occasional brake noise is normal. If a metal-to-metal, continuous grinding or continuous squeal sound is present, the brake linings may be worn out and should be inspected by an authorized dealer. If your vehicle has continuous vibration or shudder in the steering wheel while braking, you should take it to an authorized dealer for inspection.
  • Page 225: Hints On Driving With Anti-Lock Brakes

    Brakes If the anti-lock brake system is disabled, normal braking is still effective. If the brake warning lamp illuminates with the parking brake released, have your brake system serviced immediately. HINTS ON DRIVING WITH ANTI-LOCK BRAKES When the system is operating, the brake pedal will pulse and may travel further.
  • Page 226: Traction Control

    Traction Control PRINCIPLES OF OPERATION The traction control system helps avoid drive wheel spin and loss of traction. If your vehicle begins to slide, the system applies the brakes to individual wheels and, when needed, reduces engine power at the same time. If the wheels spin when accelerating on slippery or loose surfaces, the system reduces engine power in order to increase traction.
  • Page 227 Traction Control System indicator lights and messages WARNING: If a failure has been detected within the Traction Control System, the stability control light will illuminate steadily. Verify that the Traction Control System was not manually disabled using the stability control button. If the stability control light still illuminates steadily, have the system serviced by an authorized dealer immediately.
  • Page 228 Stability Control PRINCIPLES OF OPERATION WARNING: Vehicle modifications involving braking system, aftermarket roof racks, suspension, steering system, tire construction or wheel and tire size may change the handling characteristics of the vehicle and may adversely affect the performance of the AdvanceTrac® system. In addition, installing any stereo loudspeakers may interfere with and adversely affect the AdvanceTrac®...
  • Page 229: Stability Control Advancetrac

    Stability Control The AdvanceTrac® with Roll Stability Control™ system helps you keep control of your vehicle when on a slippery surface. The electronic stability control portion of the system helps avoid skids and lateral slides and roll stability control helps avoid a vehicle rollover. The traction control system helps avoid drive wheel spin and loss of traction.
  • Page 230 Stability Control AdvanceTrac® with RSC® Features (Single rear wheels only) Stability Button functions control RSC® light Illuminated Default at start-up during bulb Enabled Enabled Enabled check Button pressed Illuminated Enabled Enabled Disabled momentarily solid Button pressed and held for more than Flashes then 5 seconds at vehicle illuminated...
  • Page 231: Terrain Response

    Terrain Response Hill descent control (if equipped) Hill descent control allows the driver to set and maintain vehicle speed while descending steep grades in various surface conditions. WARNING: Hill descent control cannot control descent in all surface conditions and circumstances, such as ice or extremely steep grades.
  • Page 232 Terrain Response Enabling hill descent control and setting the descent speed 1. Press and release the hill descent button located on the instrument panel. A light in the cluster will illuminate and chime will sound when this feature is activated. 2.
  • Page 233: Parking Aids

    Parking Aids SENSING SYSTEM (IF EQUIPPED) WARNING: To help avoid personal injury, please read and understand the limitations of the system as contained in this section. Sensing is only an aid for some (generally large and fixed) objects when moving in reverse on a flat surface at parking speeds. Traffic control systems, inclement weather, air brakes, and external motors and fans may also affect the function of the sensing system;...
  • Page 234 Parking Aids The sensing system warns the driver of obstacles within a certain range of the bumper area. The system turns on automatically whenever the ignition is switched on. When receiving a detection warning, the radio volume is reduced to a predetermined level.
  • Page 235: Rear-View Camera System

    Parking Aids REAR VIEW CAMERA SYSTEM (IF EQUIPPED) WARNING: The rear view camera system is a reverse aid supplement device that still requires the driver to use it in conjunction with the interior and exterior mirrors for maximum coverage. WARNING: Objects that are close to either corner of the bumper or under the bumper, might not be seen on the screen due to the limited coverage of the camera system.
  • Page 236 Parking Aids Using the Rear View Camera System The rear view camera system displays what is behind your vehicle when you place the transmission in R (Reverse). The system uses two types of guides to help you see what is behind your vehicle: 1.
  • Page 237 Parking Aids Guidelines and the Centerline Note: Fixed guidelines are only available when the transmission is in R (Reverse). Note: The centerline is only available if fixed guidelines are on. A. Rear bumper B. Fixed guideline: Red zone C. Fixed guideline: Yellow zone D.
  • Page 238 Parking Aids Rear Camera Delay Navigation display When shifting the transmission out of R (Reverse) and into any gear other than P (Park), the camera image remains in the display until the vehicle speed reaches 5 mph (8 km/h). This occurs when the rear camera delay feature is on, or until a radio button is selected.
  • Page 239: Cruise Control

    Cruise Control PRINCIPLES OF OPERATION Cruise control lets you maintain a set speed without keeping your foot on the accelerator pedal. USING CRUISE CONTROL (IF EQUIPPED) WARNING: Do not use cruise control in heavy traffic or on roads that are winding, slippery or unpaved. Note: Vehicle speed may vary momentarily when driving up or down a steep hill.
  • Page 240 Cruise Control Setting a Speed 1. Accelerate to the desired speed. 2. Press and release SET +. 3. Take your foot off the accelerator pedal. The indicator will change colors in the instrument cluster. Changing the Set Speed Note: If you accelerate by pressing the accelerator pedal, the set speed will not change.
  • Page 241: Driving Aids

    Driving Aids Steering To help prevent damage to the power steering system: • Never hold the steering wheel at its furthest turning points (until it stops) for more than three to five seconds when the engine is running. • Do not operate the vehicle with a low power steering pump fluid level (below the MIN mark on the reservoir).
  • Page 242: Load Carrying

    Load Carrying LOAD LIMIT Vehicle Loading – With and Without a Trailer This section will guide you in the proper loading of your vehicle and/or trailer, to keep your loaded vehicle weight within its design rating capability, with or without a trailer. Properly loading your vehicle will provide maximum return of vehicle design performance.
  • Page 243 Load Carrying WARNING: The appropriate loading capacity of your vehicle can be limited either by volume capacity (how much space is available) or by payload capacity (how much weight the vehicle should carry). Once you have reached the maximum payload of your vehicle, do not add more cargo, even if there is space available.
  • Page 244 Load Carrying Cargo Weight – includes all weight added to the Base Curb Weight, including cargo and optional equipment. When towing, trailer tongue load or king pin weight is also part of cargo weight. GAW (Gross Axle Weight) – is the total weight placed on each axle (front and rear) –...
  • Page 245 Load Carrying • Example only: WARNING: Exceeding the Safety Compliance Certification Label vehicle weight rating limits could result in substandard vehicle handling or performance, engine, transmission and/or structural damage, serious damage to the vehicle, loss of control and personal injury. 2013 F-250/350/450/550 (f23) Owners Guide gf, 3rd Printing, December 2012 USA (fus)
  • Page 246 Load Carrying GCW (Gross Combined Weight) – is the weight of the loaded vehicle (GVW) plus the weight of the fully loaded trailer. GCWR (Gross Combined Weight Rating) – is the maximum allowable weight of the vehicle and the loaded trailer – including all cargo and passengers –...
  • Page 247 Load Carrying WARNING: Do not use replacement tires with lower load carrying capacities than the original tires because they may lower the vehicle’s GVWR and GAWR limitations. Replacement tires with a higher limit than the original tires do not increase the GVWR and GAWR limitations.
  • Page 248 Load Carrying • Suppose your vehicle has a 1400 lb. (635 kg) cargo and luggage capacity. You and one of your friends decide to pick up cement from the local home improvement store to finish that patio you have been planning for the past 2 years.
  • Page 249: Tailgate

    Load Carrying TAILGATE Tailgate Lock The tailgate lock is designed to help prevent theft of the tailgate. Insert the ignition key into the tailgate lock. Turn it to the right to lock or to the left to unlock the tailgate. Tailgate Removal WARNING: Always properly secure cargo to prevent shifting cargo or cargo falling from vehicle, which could result in...
  • Page 250 Load Carrying 4. Lower the tailgate. 5. Using a screwdriver, gently pry the spring clip (on each connector) past the head of the support screw. Disconnect cable. 6. Disconnect the other cable. 7. Lift tailgate to a 45-degree angle from horizontal. 8.
  • Page 251 Load Carrying Opening the Tailgate Step 1. Flip down the tailgate. 2. Pull the yellow latch lever to the unlock position to release the grab handle from its stowed position. 3. Raise the handle upright until you feel it latch and see the latch lever in the lock position.
  • Page 252 Load Carrying BED EXTENDER (IF EQUIPPED) Note: This feature is not intended for off-road usage. Note: Make sure the locking pins and knobs are fully engaged when the vehicle is in motion. Note: Make sure all cargo is secured. Note: The tailgate load must not exceed 150 pounds (68 kilograms) when the vehicle is in motion.
  • Page 253 Load Carrying 3. Rotate the panels toward the tailgate. Repeat Steps 1–3 for the other side of the bed extender. 4. Connect the two panels, then rotate both knobs a quarter-turn clockwise to secure the panels. 5. Make sure the latch rod is inserted into the tailgate hole and the locking pins on both sides are engaged into their holes in the...
  • Page 254: Towing

    Towing TOWING A TRAILER WARNING: Do not exceed the GVWR or the GAWR specified on the certification label. WARNING: Towing trailers beyond the maximum recommended gross trailer weight exceeds the limit of your vehicle and could result in engine damage, transmission damage, structural damage, loss of vehicle control, vehicle rollover and personal injury.
  • Page 255 TRAILER SWAY CONTROL (IF EQUIPPED) WARNING: Turning off trailer sway control increases the risk of loss of vehicle control, serious injury or death. Ford does not recommend disabling this feature except in situations where speed reduction may be detrimental (such as hill climbing), the driver has significant trailer towing experience, and can control trailer sway and maintain safe operation.
  • Page 256 Towing Note: Certain states require electric trailer brakes for trailers over a specified weight. Be sure to check state regulations for this specified weight. The maximum trailer weights listed may be limited to this specified weight, as your vehicle’s electrical system may not include the wiring connector needed to use electric trailer brakes.
  • Page 257 Towing ESSENTIAL TOWING CHECKS Follow these guidelines for safe towing: • Do not tow a trailer until you drive your vehicle at least 1000 miles (1600 kilometers). • Consult your local motor vehicle laws for towing a trailer. • See the instructions included with towing accessories for the proper installation and adjustment specifications.
  • Page 258 Towing 3. Securely attach the loaded trailer to your vehicle without the weight-distributing bars connected. 4. Measure the height to the top of your vehicle’s front wheel opening on the fender a second time. This is H2. 5. Install and adjust the tension in the weight-distributing bars so that the height of your vehicle’s front wheel opening on the fender is approximately halfway between H1 and H2.
  • Page 259 Towing Shorter pick-up boxes, such as a 6 ⁄ -foot box on the F-250 and F-350, provide less clearance between the cab and the fifth-wheel and gooseneck trailer compared to longer box pick-ups, such as an 8–foot box on the F-250 and F-350. When selecting a trailer and tow vehicle, it is critical to check that this combination provides clearance between the front of the trailer and tow vehicle for turns up to 90 degrees.
  • Page 260: Trailer Brake Controller-Integrated

    Ford has tested the trailer brake controller to be compatible with several major brands of electric-over-hydraulic trailer brakes. Contact an authorized dealer for information on which brands you can use.
  • Page 261 Towing • TBC GAIN = XX.X OUTPUT = / / / / / /: Displays when you push your vehicle’s brake pedal, or when you use the manual control. Bar indicators illuminate in the information display to indicate the amount of power going to the trailer brakes relative to the brake pedal or manual control input.
  • Page 262 Explanation of Information Display Warning Messages Note: An authorized dealer can diagnose the trailer brake controller to determine exactly which trailer fault has occurred. However, your Ford warranty does not cover this diagnosis if the fault is with the trailer.
  • Page 263 • The trailer brake controller is only a factory-installed or dealer-installed item. Ford is not responsible for warranty or performance of the controller due to misuse or customer installation. 2013 F-250/350/450/550 (f23)
  • Page 264 Towing Trailer Lamps WARNING: Never connect any trailer lamp wiring to the vehicle’s tail lamp wiring; this may damage the electrical system resulting in a fire. Contact an authorized dealer as soon as possible for assistance in proper trailer tow wiring installation. Additional electrical equipment may be required.
  • Page 265 Towing • If your transmission is equipped with the Tow/Haul feature, use this when towing. This provides engine braking and helps eliminate excessive transmission shifting for optimum fuel economy and transmission cooling. • If your vehicle is equipped with AdvanceTrac™ with RSC, this system may turn on during typical cornering maneuvers with a heavily loaded trailer.
  • Page 266 Towing Exceeding these limits may allow water to enter vehicle components: • Causing internal damage to the components. • Affecting driveability, emissions, and reliability. Replace the rear axle lubricant anytime the rear axle submerges in water. Water may have contaminated the rear axle lubricant, which does not normally require checking or changing unless it is leaking or other axle repair is required.
  • Page 267: Wrecker Towing

    Towing • Make sure the stuck vehicle is not loaded heavier than its gross vehicle weight rating specified on the certification label. • Always align the tow vehicle and stuck vehicle in a straight line (within 10 degrees). • Keep bystanders to the sides of the vehicle, at a distance of at least twice the length of the recovery strap.
  • Page 268 Towing We recommend the use of a wheel lift and dollies or flatbed equipment to tow your vehicle. Do not tow with a slingbelt. Ford Motor Company has not approved a slingbelt towing procedure. Vehicle damage may occur if towed incorrectly, or by any other means.
  • Page 269: Recreational Towing

    Towing TOWING THE VEHICLE ON FOUR WHEELS Emergency Towing If your vehicle becomes inoperable (without access to wheel dollies, car-hauling trailer, or flatbed transport vehicle), it can be flat-towed (all wheels on the ground, regardless of the powertrain and transmission configuration) under the following conditions: •...
  • Page 270: Driving Hints

    Driving Hints BREAKING-IN You need to break in new tires for approximately 300 miles (480 kilometers). During this time, your vehicle may exhibit some unique driving characteristics. Avoid driving too fast during the first 1000 miles (1600 kilometers). Vary your speed frequently and change up through the gears early.
  • Page 271 Driving Hints • Carry unnecessary weight (approximately 1 mpg [0.4 km/L] is lost for every 400 pounds [180 kilograms] of weight carried). • Add particular accessories to your vehicle (e.g.; bug deflectors, rollbars or light bars, running boards, ski racks). •...
  • Page 272: Floor Mats

    Driving Hints If driving through deep or standing water is unavoidable, proceed very slowly. Never drive through water that is higher than the bottom of the hubs (for trucks) or the bottom of the wheel rims (for cars). Once through the water, always try the brakes. Wet brakes do not stop the vehicle as effectively as dry brakes.
  • Page 273 • To remove the floor mat, reverse the installation procedure. SNOWPLOWING Ford recommends that the Super Duty F-Series used for snow removal includes the snow plow package option. Installing the Snowplow...
  • Page 274 Note: Do not use your vehicle for snow removal until it has been driven at least 500 miles (800 kilometers). Ford recommends vehicle speed does not exceed 45 mph (72 km/h) when snowplowing. The attached snowplow blade restricts airflow to the radiator, and may...
  • Page 275 WARNING: Do not attempt to service, repair, or modify the air bag supplemental restraint system (SRS) or its fuses. See your Ford or Lincoln Mercury dealer. WARNING: Additional equipment such as snowplow equipment may effect the performance of the air bag sensors increasing the risk of injury.
  • Page 276 Ford Super Duty Vehicles are approved for use as a stationary (including split shaft capability) or mobile power source, within limits and operating guidelines detailed in the Ford Truck Body Builders Layout Book, found at www.fleet.ford.com/truckbbas, and through the Ford Truck...
  • Page 277: Roadside Emergencies

    ROADSIDE ASSISTANCE Vehicles Sold in the U.S.: Getting Roadside Assistance To fully assist you should you have a vehicle concern, Ford Motor Company offers a complimentary roadside assistance program. This program is separate from the New Vehicle Limited Warranty. The service is available: •...
  • Page 278 U.S. Ford vehicle customers who require Roadside Assistance, call 1-800-241-3673. If you need to arrange roadside assistance for yourself, Ford Motor Company will reimburse a reasonable amount for towing to the nearest dealership within 35 miles (56 kilometers). To obtain reimbursement information, U.S.
  • Page 279: Hazard Flasher Control

    WARNING: Failure to inspect and if necessary repair fuel leaks after a collision may increase the risk of fire and serious injury. Ford Motor Company recommends that the fuel system be inspected by an authorized dealer after any collision. In the event of a moderate to severe collision, this vehicle is equipped with a fuel pump shut-off feature that stops the flow of fuel to the engine.
  • Page 280: Jump-Starting The Vehicle

    Roadside Emergencies JUMP-STARTING THE VEHICLE WARNING: The gases around the battery can explode if exposed to flames, sparks, or lit cigarettes. An explosion could result in injury or vehicle damage. WARNING: Batteries contain sulfuric acid which can burn skin, eyes and clothing, if contacted. Do not attempt to push-start your automatic transmission vehicle.
  • Page 281 Roadside Emergencies Connecting the Jumper Cables WARNING: Do not connect the end of the second cable to the negative (-) terminal of the battery to be jumped. A spark may cause an explosion of the gases that surround the battery. Note: Do not attach the negative (-) cable to fuel lines, engine rocker covers, the intake manifold or electrical components as grounding points.
  • Page 282 Roadside Emergencies Jump Starting 1. Start the engine of the booster vehicle and run the engine at a moderately increased speed. 2. Start the engine of the disabled vehicle. 3. Once the disabled vehicle has been started, run both engines for an additional three minutes before disconnecting the jumper cables.
  • Page 283: Customer Assistance

    A reasonable time must be allowed to perform a repair after taking your vehicle to the authorized dealer. Repairs will be made using Ford or Motorcraft parts, or remanufactured or other parts that are authorized by Ford.
  • Page 284 • The name of the authorized dealer and city where located • The vehicle’s current odometer reading. In some states, you must directly notify Ford in writing before pursuing remedies under your state’s warranty laws. Ford is also allowed a final repair attempt in some states.
  • Page 285 In the case of 1 or 2 above, the consumer must also notify the manufacturer of the need for the repair of the nonconformity at the following address: Ford Motor Company 16800 Executive Plaza Drive Mail Drop 3NE-B Dearborn, MI 48126...
  • Page 286 BBB Auto Line dispute, and decision, are admissible in the court action. Should you choose to accept the BBB AUTO LINE decision, Ford is then bound by the decision, and must comply with the decision within 30 days of receipt of your acceptance letter.
  • Page 287 (CANADA ONLY) This pertains to vehicles delivered to authorized Canadian dealers. In those cases, where you continue to feel that the efforts by Ford of Canada and the authorized dealer to resolve a factory-related vehicle service concern have been unsatisfactory, Ford of Canada participates in an impartial third party mediation or arbitration program administered by the Canadian Motor Vehicle Arbitration Plan (CAMVAP).
  • Page 288 Central America, the Caribbean, and Israel, contact the nearest authorized dealer. If the authorized dealer cannot help you, contact: FORD MOTOR COMPANY FORD EXPORT OPERATIONS & GLOBAL INITIATIVES Customer Relationship Center 1555 Fairlane Drive Fairlane Business Park #3 Allen Park, Michigan 48101 U.S.A.
  • Page 289 If you buy your vehicle in North America and then relocate to any of the above locations, register your vehicle identification number (VIN) and new address with Ford Motor Company Export Operations & Global Growth Initiatives by emailing expcac@ford.com. If you are in another foreign country, contact the nearest authorized dealer.
  • Page 290: Reporting Safety Defects (U.s. Only)

    However, NHTSA cannot become involved in individual problems between you, your dealer, or Ford Motor Company. To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1–888–327–4236 (TTY: 1–800–424–9153);...
  • Page 291: Fuses

    Fuses CHANGING A FUSE Fuses WARNING: Always replace a fuse with one that has the specified amperage rating. Using a fuse with a higher amperage rating can cause severe wire damage and could start a fire. If electrical components in the vehicle are not working, a fuse may have blown.
  • Page 292: Fuse Specification Chart

    Fuses FUSE SPECIFICATION CHART Power Distribution Box WARNING: Always disconnect the battery before servicing high current fuses. WARNING: To reduce risk of electrical shock, always replace the cover to the power distribution box before reconnecting the battery or refilling fluid reservoirs. The power distribution box is located in the engine compartment.
  • Page 293 Fuses Fuse or relay Fuse amp Protected circuits location rating 50A* Rear window defroster, Heated mirrors 30A* Passenger seat 30A* Driver seat — Not used — Not used 30A* Smart window motor — Not used — Not used Diode Fuel pump (diesel engine) —...
  • Page 294 Fuses Fuse or relay Fuse amp Protected circuits location rating 15A** Vehicle power 4 (diesel engine) 20A** Vehicle power 4 (gas engine) 10A** Vehicle power 5 (diesel engine) Relay Powertrain control module (diesel engine), Electronic control module (gas engine) 10A** 4x4 hub lock 15A** 4x4 electronic lock...
  • Page 295 Fuses Fuse or relay Fuse amp Protected circuits location rating — Not used — Not used — Not used — Not used — Not used — Not used — Not used 20A** Fuel pump — Not used 10A** Fuel pump relay coil —...
  • Page 296 Fuses Fuse or relay Fuse amp Protected circuits location rating 20A* Auxiliary power point #6 40A* Starter motor 25A* Trailer tow battery charge — Not used 20A* Auxiliary power point #4 20A* Auxiliary power point #3 25A* Upfitter #1 25A* Upfitter #2 50A* Anti-lock brake system pump...
  • Page 297 Fuses Passenger Compartment Fuse Panel The fuse panel is located in the passenger’s footwell. Remove the panel cover to access the fuses. To remove the fuse panel cover, pull the panel toward you. When the clips of the panel disengage, let the panel fall easily.
  • Page 298 Fuses The fuses are coded as follows. Fuse or relay Fuse amp Protected circuits location rating Not used (spare) Upfitter relay #4 Smart window motor Interior lights, Hood lamp Moonroof Driver seat module 7.5A Driver seat switch, Driver lumbar motor Power mirror switch Upfitter relay #3 Run/accessory relay, Customer...
  • Page 299 Fuses Fuse or relay Fuse amp Protected circuits location rating Interior lighting, Lighted running board lamps Right turn signals and brake lamps, Right trailer tow stop turn relay Left turn signals and brake lamps, Left trailer tow stop turn relay High-mounted stop lamps, Backup lamps, Trailer tow backup relay, Reverse signal interior mirror...
  • Page 300 Fuses Fuse or relay Fuse amp Protected circuits location rating Parking lamp relay, Trailer tow parking lamp relay Trailer brake controller (brake signal), Customer access Moonroof motor, Telescoping mirror switch, Auto dimming mirrors, Power inverter, Driver and passenger door lock switch illumination, Rear heated seat switch illumination Restraint control module...
  • Page 301: Upfitter Controls

    Fuses Fuse or relay Fuse amp Protected circuits location rating 30A Circuit Power windows switch, Power Breaker rear sliding window switch Relay Delayed accessory UPFITTER CONTROLS (IF EQUIPPED) The upfitter option package provides four switches, mounted in the center of the instrument panel. These switches will only operate while the ignition is in the on position, whether the engine is...
  • Page 302 AUX 2 CAC06 Green with Brown Trace AUX 3 CAC07 Violet with Green Trace AUX 4 CAC08 Brown More detailed information about upfitter switches can be found at https://www.fleet.ford.com/truckbbas/. 2013 F-250/350/450/550 (f23) Owners Guide gf, 3rd Printing, December 2012 USA (fus)
  • Page 303: Maintenance

    Have your vehicle serviced regularly to help maintain its roadworthiness and resale value. There is a large network of Ford authorized dealers that are there to help you with their professional servicing expertise. We believe that their specially trained technicians are best qualified to service your vehicle properly and expertly.
  • Page 304: Opening And Closing The Hood

    Maintenance Working with the Engine Off 1. Set the parking brake and shift to P (Park). 2. Turn off the engine and remove the key (if equipped). 3. Block the wheels. Working with the Engine On WARNING: To reduce the risk of vehicle damage or personal burn injuries, do not start your engine with the air cleaner removed and do not remove it while the engine is running.
  • Page 305: Under Hood Overview

    Maintenance UNDER HOOD OVERVIEW Refer to the diesel supplement for diesel engine component locations. 6.2L V8 Gasoline Engine A. Windshield washer fluid reservoir B. Engine oil dipstick C. Automatic transmission fluid dipstick D. Brake fluid reservoir E. Engine coolant reservoir F.
  • Page 306 Maintenance 6.8L V10 Gasoline Engine A. Windshield washer fluid reservoir B. Battery C. Automatic transmission fluid dipstick D. Engine oil filler cap E. Engine oil dipstick F. Power steering fluid reservoir G. Brake fluid reservoir H. Engine coolant reservoir I. Air filter assembly J.
  • Page 307: Engine Oil Dipstick

    Maintenance ENGINE OIL DIPSTICK A. – MIN B. – MAX ENGINE OIL CHECK Note: For diesel engine information, refer to the diesel supplement. Refer to the scheduled maintenance information for the appropriate intervals for checking the engine oil. 1. Make sure the vehicle is on level ground. 2.
  • Page 308: Engine Coolant Check

    Note: For best results, coolant concentration should be tested with a refractometer such as Rotunda tool 300-ROB75240 available from your dealer. Ford does not recommend the use of hydrometers or coolant test strips for measuring coolant concentrations. Note: Make sure that the level is between the MIN and MAX marks on the coolant reservoir.
  • Page 309 Maintenance Note: Coolant expands when it is hot. The level may extend beyond the MAX mark. If the level is at the MIN mark, add coolant immediately. See Adding Engine Coolant in this chapter. Note: Automotive fluids are not interchangeable; do not use engine coolant/antifreeze or windshield washer fluid outside of its specified function and vehicle location.
  • Page 310 Severe Climates If you drive in extremely cold climates: • It may be necessary to have a Ford authorized dealer increase the coolant concentration above 50%. • A coolant concentration of 60% will provide improved freeze point protection.
  • Page 311 Maintenance If you drive in extremely hot climates: • It may be necessary to have a Ford authorized dealer decrease the coolant concentration to 40%. • A coolant concentration of 40% will provide improved overheat protection. Engine coolant concentrations below 40% will decrease the corrosion and freeze protection characteristics of the engine coolant and may cause engine damage.
  • Page 312 Maintenance When Fail-Safe Mode is Activated WARNING: Never remove the coolant reservoir cap while the engine is running or hot. Note: Driving the vehicle without repairing the engine problem increases the chance of engine damage. Take your vehicle to an authorized dealer as soon as possible.
  • Page 313 Maintenance You may notice a reduction in the vehicle’s speed caused by reduced engine power. Your vehicle has been designed to enter this mode if certain high temperature/high load conditions take place in order to manage the engine’s fluid temperatures. The amount of speed reduction will depend on the vehicle loading, towing, grade, ambient temperature, and other factors.
  • Page 314: Automatic Transmission Fluid Check

    Maintenance TRANSMISSION FLUID CHECK Checking Automatic Transmission Fluid (If Equipped) Refer to your Scheduled Maintenance Information for scheduled intervals for fluid checks and changes. Your transmission does not consume fluid. However, the fluid level should be checked if the transmission is not working properly, i.e., if the transmission slips or shifts slowly or if you notice some sign of fluid leakage.
  • Page 315 Maintenance Low Fluid Level Type A COLD DO NOT ADD Type B Do not drive the vehicle if there is no indication of fluid on the dipstick and the ambient temperature is above 50°F (10°C). Correct Fluid Level For vehicles equipped with 5-speed transmissions, the fluid should be checked at normal operating temperature 150°F-170°F (66°C-77°C) on a level surface.
  • Page 316 Maintenance High Fluid Level Type A Type B Fluid levels above the safe range may result in transmission failure. An overfill condition of transmission fluid may cause shift and/or engagement concerns and/or possible damage. High fluid levels can be caused by an overheating condition. Adjusting Automatic Transmission Fluid Levels Note: Use of a non-approved automatic transmission fluid may cause internal transmission component damage.
  • Page 317 Use only fluid that meets Ford specifications. Refer to the Capacities and Specifications section . 2013 F-250/350/450/550 (f23) Owners Guide gf, 3rd Printing, December 2012...
  • Page 318: Brake Fluid Check

    Maintenance BRAKE FLUID CHECK Fluid levels between the MIN and MAX lines are within the normal operating range; there is no need to add fluid. If the fluid levels are outside of the normal operating range, the performance of the system could be compromised;...
  • Page 319: Washer Fluid Check

    Add fluid to fill the reservoir if the level is low. Only use a washer fluid that meets Ford specifications. See the technical specifications chart in the Capacities and Specifications chapter. State or local regulations on volatile organic compounds may restrict the use of methanol, a common windshield washer antifreeze additive.
  • Page 320 Maintenance WARNING: Keep batteries out of reach of children. Batteries contain sulfuric acid. Avoid contact with skin, eyes or clothing. Shield your eyes when working near the battery to protect against possible splashing of acid solution. In case of acid contact with skin or eyes, flush immediately with water for a minimum of 15 minutes and get prompt medical attention.
  • Page 321 Maintenance 3. Run the engine until it reaches normal operating temperature. 4. Allow the engine to idle for at least one minute. 5. Turn the A/C on and allow the engine to idle for at least one minute. 6. Release the parking brake. With your foot on the brake pedal and with the A/C on, put the vehicle in D (Drive) and allow the engine to idle for at least one minute.
  • Page 322: Checking The Wiper Blades

    When a battery replacement is required, the battery should only be replaced with a Ford recommended replacement battery which matches the electrical requirements of the vehicle. After battery replacement, or in some cases after charging the battery with the external charger, the BMS requires eight hours of vehicle sleep time (key off with doors closed) to relearn the new battery state of charge.
  • Page 323 Maintenance CHANGING THE WIPER BLADES 1. To remove the wiper blade, pull the wiper arm away from the vehicle. Pry open the lock cover (A) with your thumb to release the blade. 2. Press the retaining clip to disengage the wiper blade, then pull the wiper blade down (C) toward the windshield to remove it from the arm.
  • Page 324: Air Filter(S)

    Maintenance AIR FILTER CHECK Refer to Scheduled Maintenance Information for the appropriate intervals for changing the air filter element. When changing the air filter element, use only the Motorcraft® air filter element listed. Refer to the Motorcraft® Part Numbers. The following procedure is for vehicles equipped with a gasoline engine. If your vehicle is equipped with a diesel engine, refer to the diesel supplement.
  • Page 325 Maintenance 3. Clean the area around the air tube to air cover connection to prevent debris from entering the system and then loosen the bolt on the air tube clamp so the clamp is no longer snug to the air tube. It is not necessary to completely remove the clamp.
  • Page 326: Adjusting The Headlamps

    Maintenance 10. Reconnect the mass air flow sensor electrical connector to the outlet tube. Make sure the locking tab on the connector is in the “locked” position (connector shown from below for clarity). ADJUSTING THE HEADLAMPS The headlamps on your vehicle are properly aimed at the assembly plant. If your vehicle has been in an accident, the alignment of your headlamps should be checked by your authorized dealer.
  • Page 327: Changing A Bulb

    Maintenance 4. On the wall or screen you will observe a light pattern with a distinct horizontal edge towards the right. If this edge is not at the horizontal reference line, the beam will need to be adjusted so the edge is at the same height as the horizontal reference line.
  • Page 328 Maintenance These are examples of unacceptable moisture (usually caused by a lamp water leak): • Water puddle inside the lamp. • Large water droplets, drip marks or streaks present on the interior of the lens. Take your vehicle to a dealer for service if any of the above conditions of unacceptable moisture are present.
  • Page 329 Maintenance 10. For the headlamp bulb, remove the bulb by turning it counterclockwise and pulling it straight out. 11. For the park or turn lamp bulb, remove the bulb by turning it counterclockwise and pulling it straight out. WARNING: Handle a halogen headlamp bulb carefully and keep out of children’s reach.
  • Page 330 Maintenance Replacing Front Clearance and Identification Lamp Bulbs (If Equipped) 1. Make sure the headlamps are off. 2. Remove the screw and lens from the lamp assembly. 3. Pull the bulb straight out of the socket. Install the bulb(s) in reverse order. Replacing Fog Lamp Bulbs (If Equipped) 1.
  • Page 331 Maintenance Replacing Brake/Tail/Turn/Reverse Lamp Bulbs (Chassis Cabs only) (If Equipped) 1. Make sure the headlamps are off. 2. Remove the four screws and the lamp lens from lamp assembly. 3. Carefully pull the bulb straight out of the socket and push in the new bulb.
  • Page 332: Bulb Specification Chart

    Maintenance BULB SPECIFICATION CHART Replacement bulbs are specified in the chart below. Headlamp bulbs must be marked with an authorized “D.O.T.” for North America and an “E” for Europe to ensure lamp performance, light brightness and pattern and safe visibility. The correct bulbs will not damage the lamp assembly or void the lamp assembly warranty and will provide quality bulb illumination time.
  • Page 333: Vehicle Care

    Vehicle Care GENERAL INFORMATION Your Ford or Lincoln authorized dealer has many quality products available to clean your vehicle and protect its finishes. CLEANING PRODUCTS For best results, use the following products or products of equivalent quality: Motorcraft® Bug and Tar Remover (ZC-42) Motorcraft®...
  • Page 334 Vehicle Care • Dry the vehicle with a chamois or soft, terry cloth towel in order to eliminate water spotting. • It is especially important to wash the vehicle regularly during the winter months, as dirt and road salt are difficult to remove and cause damage to the vehicle.
  • Page 335: Waxing

    Vehicle Care Cleaning Plastic Exterior Parts Use only approved products to clean plastic parts. • For routine cleaning, use Motorcraft® Detail Wash. • If tar or grease spots are present, use Motorcraft® Bug and Tar Remover. WAXING • Wash the vehicle first. •...
  • Page 336: Cleaning The Windows And Wiper Blades

    Vehicle Care CLEANING THE WINDOWS AND WIPER BLADES The windows and wiper blades should be cleaned regularly. If the wipers do not wipe properly, substances on the vehicle’s glass or the wiper blades may cause squeaking or chatter noise from the blades, and streaking and smearing of the windshield.
  • Page 337: Cleaning The Instrument Panel And Instrument Cluster Lens

    Vehicle Care For fabric, carpets, cloth seats, safety belts and seats equipped with side airbags: • Remove dust and loose dirt with a vacuum cleaner. • Remove light stains and soil with Motorcraft® Professional Strength Carpet & Upholstery Cleaner. • If grease or tar is present on the material, spot-clean the area first with Motorcraft®...
  • Page 338 Vehicle Care If a staining liquid like coffee or juice has been spilled on the instrument panel or on interior trim surfaces, clean as follows: 1. Wipe up spilled liquid using a clean, white, cotton cloth. 2. Wipe the surface with a damp, clean, white, cotton cloth. For more thorough cleaning, use a mild soap and water solution.
  • Page 339 Vehicle Care Low gloss paint area The low gloss area of the instrument panel’s upper dash should be cleaned with mild, soapy water and a soft, damp cloth, then dried with a clean, dry cloth. When cleaning the low gloss areas: •...
  • Page 340 Vehicle Care Cleaning For dirt, use a vacuum cleaner then use a clean, damp cloth or soft brush. For routine cleaning, wipe the surface with a soft, damp cloth. For more thorough cleaning, wipe the surface with a mild soap and water solution. •...
  • Page 341: Cleaning The Alloy Wheels

    Vehicle Care CLEANING THE ALLOY WHEELS Note: Do not use chrome cleaner, metal cleaner or polish on wheels and wheel covers. Aluminum wheels and wheel covers are coated with a clearcoat paint finish. In order to maintain their shine: • Clean weekly with Motorcraft® Wheel and Tire Cleaner. Heavy dirt and brake dust accumulation may require agitation with a sponge.
  • Page 342 Vehicle Care Body • Wash vehicle thoroughly to remove dirt, grease, oil, tar or mud from exterior surfaces, rear-wheel housing and underside of front fenders. • Periodically wash vehicles stored in exposed locations. • Touch up raw or primed metal to prevent rust. •...
  • Page 343 Vehicle Care Battery • Check and recharge as necessary. Keep connections clean. • If storing your vehicle for more than 30 days without recharging the battery, it may be advisable to disconnect the battery cables to ensure battery charge is maintained for quick starting. Note: If battery cables are disconnected, it will be necessary to reset memory features.
  • Page 344: Wheels And Tires

    Wheels and Tires GENERAL INFORMATION Notice to Utility Vehicle, Van and Truck Owners WARNING: Utility vehicles have a significantly higher rollover rate than other types of vehicles. To reduce the risk of serious injury or death from a rollover or other crash you must: •...
  • Page 345 Wheels and Tires Power is supplied to all four wheels through a transfer case or power transfer unit. Four-wheel drive vehicles allow you to select different drive modes as necessary. You can find information on transfer case operation and shifting procedures in the Transmission chapter. You can find information on transfer case maintenance in the Maintenance chapter.
  • Page 346: Tire Care

    10 to 12 inches or limited production tires as defined in Title 49 Code of Federal Regulations Part 575.104(c)(2). U.S. Department of Transportation-Tire quality grades: The U.S. Department of Transportation requires Ford Motor Company to give you the following information about tire grades exactly as the government has written it.
  • Page 347 Wheels and Tires Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course. For example, a tire graded 150 would wear 1 ⁄ times as well on the government course as a tire graded 100.
  • Page 348 Wheels and Tires Glossary of Tire Terminology • Tire label: A label showing the OE (Original Equipment) tire sizes, recommended inflation pressure and the maximum weight the vehicle can carry. • Tire Identification Number (TIN): A number on the sidewall of each tire providing information about the tire brand and manufacturing plant, tire size and date of manufacture.
  • Page 349 Wheels and Tires INFORMATION CONTAINED ON THE TIRE SIDEWALL Both U.S. and Canada Federal regulations require tire manufacturers to place standardized information on the sidewall of all tires. This information identifies and describes the fundamental characteristics of the tire and also provides a U.S.
  • Page 350 Wheels and Tires F. 95: Indicates the tire’s load index. It is an index that relates to how much weight a tire can carry. You may find this information in your owner’s manual. If not, contact a local tire dealer. Note: You may not find this information on all tires because it is not required by federal law.
  • Page 351 Wheels and Tires I. M+S or M/S: Mud and Snow, or AT: All Terrain, or AS: All Season. J. Tire Ply Composition and Material Used: Indicates the number of plies or the number of layers of rubber-coated fabric in the tire tread and sidewall.
  • Page 352 Wheels and Tires Additional Information Contained on the Tire Sidewall for LT Type Tires LT type tires have some additional information beyond those of P type tires. These differences are described below. Note: Tire Quality Grades do not apply to this type of tire. A.
  • Page 353 Wheels and Tires Information on T Type Tires T type tires have some additional information beyond those of P type tires. These differences are described below. T145/80D16 is an example of a tire size. Note: The temporary tire size for your vehicle may be different from this example.
  • Page 354 Always inflate your tires to the Ford recommended inflation pressure even if it is less than the maximum inflation pressure information found on the tire. The Ford recommended tire inflation pressure is found on the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver’s seating position), or Tire Label which is located...
  • Page 355 Note: Do not reduce tire pressure to change the ride characteristics of the vehicle. If you do not maintain the inflation pressure at the levels specified by Ford, your vehicle may experience a condition known as shimmy. Shimmy is a severe vibration and oscillation in the steering wheel after the vehicle travels over a bump or dip in the road that does not dampen out by itself.
  • Page 356 Wheels and Tires 3. Add enough air to reach the recommended air pressure. Note: If you overfill the tire, release air by pushing on the metal stem in the center of the valve. Then recheck the pressure with your tire gauge. 4.
  • Page 357 Wheels and Tires All tires with Steel Carcass Plies (if equipped): This type of tire utilizes steel cords in the sidewalls. As such, they cannot be treated like normal light truck tires. Tire service, including adjusting tire pressure, must be performed by personnel trained, supervised and equipped according to Federal Occupational Safety and Health Administration regulations.
  • Page 358 Wheels and Tires WARNING: Stay out of the trajectory (1) as indicated in the illustration. Inspecting Your Tires and Wheel Valve Stems Periodically inspect the tire treads for uneven or excessive wear and remove objects such as stones, nails or glass that may be wedged in the tread grooves.
  • Page 359 Wheels and Tires Improper or inadequate vehicle maintenance can cause tires to wear abnormally. Inspect all your tires, including the spare, frequently, and replace them if one or more of the following conditions exist: Tire Wear When the tread is worn down to 1/16th of an inch (2 millimeters), tires must be replaced to help prevent your vehicle from skidding...
  • Page 360 (such as P-metric versus LT-metric or all-season versus all-terrain) as those originally provided by Ford. The recommended tire and wheel size may be found on either the Safety Compliance Certification Label (affixed to either the door hinge pillar, door-latch post, or the door edge that meets the door-latch post, next to the driver’s seating position), or the Tire Label...
  • Page 361 The tire pressure sensors mounted in the wheels are not designed to be used in aftermarket wheels. The use of wheels or tires not recommended by Ford Motor Company may affect the operation of your tire pressure monitoring system (if equipped).
  • Page 362 Wheels and Tires WARNING: Do not spin the wheels at over 35 mph (56 km/h). The tires may fail and injure a passenger or bystander. Driving habits have a great deal to do with your tire mileage and safety. • Observe posted speed limits. •...
  • Page 363 Wheels and Tires Tire Rotation WARNING: If the tire label shows different tire pressures for the front and rear tires and the vehicle is equipped with a tire pressure monitoring system, then the settings for the system sensors need to be updated. Always perform the system reset procedure after tire rotation.
  • Page 364 USING SNOW CHAINS WARNING: Snow tires must be the same size, load index, speed rating as those originally provided by Ford. Use of any tire or wheel not recommended by Ford can affect the safety and performance of your vehicle, which could result in an increased risk of loss of vehicle control, vehicle rollover, personal injury and death.
  • Page 365: Tire Pressure Monitoring System (Tpms)

    Wheels and Tires Note: The suspension insulation and bumpers will help prevent vehicle damage. Do not remove these components from your vehicle when using snow tires and chains. Follow these guidelines when using snow tires and chains: • If possible, avoid fully loading your vehicle. •...
  • Page 366 Wheels and Tires As an added safety feature, your vehicle has been equipped with a tire pressure monitoring system (TPMS) that illuminates a low tire pressure telltale when one or more of your tires is significantly under-inflated. Accordingly, when the low tire pressure telltale illuminates, you should stop and check your tires as soon as possible, and inflate them to the proper pressure.
  • Page 367 Wheels and Tires Changing Tires with a Tire Pressure Monitoring System Note: Each road tire is equipped with a tire pressure sensor located inside the tire and wheel assembly cavity. The pressure sensor is attached to the valve stem. The pressure sensor is covered by the tire and is not visible unless the tire is removed.
  • Page 368 Wheels and Tires When you believe your system is not operating properly The main function of the tire pressure monitoring system is to warn you when your tires need air. It can also warn you in the event the system is no longer capable of functioning as intended.
  • Page 369 Wheels and Tires Low tire Possible cause Customer action required pressure warning light Flashing warning Spare tire in use Repair the damaged road wheel and light tire and reinstall it on the vehicle to restore system function. For a description on how the system functions, see When your temporary spare tire is installed in this section.
  • Page 370 • To reduce the chances of interference from another vehicle, the system reset procedure should be performed at least three feet (one meter) away from another Ford Motor Company vehicle undergoing the system reset procedure at the same time. • Do not wait more than two minutes between resetting each tire sensor or the system will time-out and the entire procedure will have to be repeated on all four wheels.
  • Page 371 Wheels and Tires Performing the System Reset Procedure Read the entire procedure before attempting. 1. Drive the vehicle above 20 mph (32 km/h) for at least two minutes and then park in a safe location where you can easily get to all four tires and have access to an air pump.
  • Page 372: Changing A Road Wheel

    However, if you must use a sealant, the tire pressure monitoring system sensor and valve stem on the wheel must be replaced by an authorized Ford dealer. WARNING: See Tire Pressure Monitoring System in this chapter for important information.
  • Page 373 Ford. If the dissimilar spare tire or wheel is damaged, it should be replaced rather than repaired.
  • Page 374 Wheels and Tires 3. Full-size dissimilar spare without label on wheel When driving with the full-size dissimilar spare tire and wheel assembly, do not: • exceed 70 mph (113 km/h). • use more than one dissimilar spare tire and wheel at a time. •...
  • Page 375 Wheels and Tires Tool Location Jack handle, lug wrench, lug Regular cab: Fastened to floor wrench extension (only available behind driver seat on Dual Rear Wheel [DRW] SuperCab: Fastened to floor under vehicles) and wheel chock (only rear seat available on Single Rear Wheel Crew Cab: Fastened to floor [SRW] vehicles equipped with a behind rear seat at driver side...
  • Page 376 Wheels and Tires • Note: For vehicles equipped with dual rear wheels, insert the lug wrench extension into the lug wrench to reach the lug nuts. 2. Attach the spare tire lock key (A) to the jack handle (B). 3. Fully insert the jack handle (with one extension) through the bumper hole and into the guide tube.
  • Page 377 Wheels and Tires 6. Lift the spare tire on end to access the tether attachment. 7. Use the lug wrench to remove the lug nut from the spare tire tether. 8. If not replacing the spare or flat tire to the underbody storage area, raise the wheel retainer up into the installed position.
  • Page 378 Wheels and Tires WARNING: Always use the jack provided as original equipment with your vehicle. If using a jack other than the one provided as original equipment with your vehicle, make sure the jack capacity is adequate for the vehicle weight, including any vehicle cargo or modifications.
  • Page 379 Wheels and Tires 6. Position the jack according to the following guides: • Front (4x2) • Front driver side (4x4) Note: Make sure the jack fits onto the flat area on the outboard side of the differential. • Front passenger side (4x4) Note: View shown from the rear of the vehicle to clearly identify the jack point.
  • Page 380 Wheels and Tires • Rear Note: Jack at the specified locations to avoid damage to the vehicle. 7. Turn the jack handle clockwise until the wheel is completely off the ground and high enough to install the spare tire. 8. Remove the lug nuts with the lug wrench.
  • Page 381 Wheels and Tires The following steps apply to F–350 Dual Rear Wheel, F-450 and F-550 vehicles only: 11. Slide the notched end of the jack handle over the release valve and use the handle to slide the jack under the vehicle. Make sure the valve is closed by turning it clockwise.
  • Page 382 Wheels and Tires • Front passenger side (4x4): F-350 dual rear wheel Note: View shown from the rear of the vehicle to clearly identify the jack point. Note: Place the jack directly under the axle and inboard of the radius arm so that the jack clears the radius arm.
  • Page 383 Wheels and Tires • Rear: F-450 and F-550 13. Insert the jack handle into the pump linkage. 14. Use an up-and-down motion with the jack handle to raise the wheel completely off the ground. Note: Hydraulic jacks are equipped with a pressure release valve that prevents lifting loads which exceed the jack’s rated capacity.
  • Page 384 Wheels and Tires Note: The following steps apply to all vehicles: 18. Remove the jack and fully tighten the lug nuts in the order shown. See Wheel Lug Nut Torque Specifications in this chapter for the proper lug nut torque specification.
  • Page 385 Wheels and Tires If the ornament retention towers are aligned between the studs or lug nuts, the ornament is improperly installed. This improper installation may appear and sound correct, but will not keep the ornament on the vehicle. Ornaments improperly installed in this manner will fall off or become loose with minimal force or impact.
  • Page 386 Wheels and Tires 3. Use your hand or rubber mallet to tap the ornament in a star pattern. There should be an even gap between the ornament and the wheel. 4. Be sure to install all the clips on the nuts over the flanges so that there is an even gap all around and the retention clips are fully seated.
  • Page 387 Wheels and Tires Stowing the flat/spare tire Note: Failure to follow spare tire stowage instructions may result in failure of cable or loss of spare tire. Note: If you are stowing a tire that requires reattaching it to the vehicle with a tether, perform these steps first, then proceed with the steps following.
  • Page 388: Technical Specifications

    Wheels and Tires TECHNICAL SPECIFICATIONS Wheel Lug Nut Torque Specifications WARNING: When a wheel is installed, always remove any corrosion, dirt or foreign materials present on the mounting surfaces of the wheel or the surface of the wheel hub, brake drum or brake disc that contacts the wheel.
  • Page 389 N•m M14 x 1.5 * Torque specifications are for nut and bolt threads free of dirt and rust. Use only Ford recommended replacement fasteners. It is important to follow the proper wheel mounting and lug nut torque procedures. On all two-piece flat wheel nuts, apply one drop of motor oil between the flat washer and the nut.
  • Page 390: Capacities And Specifications

    Capacities and Specifications ENGINE SPECIFICATIONS Engine 6.2L V8 engine 6.8L V10 engine Cubic inches Minimum 87 octane or Minimum 87 octane Required fuel Ethanol (E85) Firing order 1-5–4–8–6–3–7–2 1-6-5-10-2-7-3-8-4-9 0.041–0.047 inch 0.039–0.043 inch Spark plug gap (1.04–1.20 mm) (1.0–1.1 mm) Ignition system Coil on plug Coil on plug...
  • Page 391 Capacities and Specifications 6.8L V10 engine with A/C 6.8L V10 engine - without A/C 2013 F-250/350/450/550 (f23) Owners Guide gf, 3rd Printing, December 2012 USA (fus)
  • Page 392 Capacities and Specifications 2013 F-250/350/450/550 (f23) Owners Guide gf, 3rd Printing, December 2012 USA (fus)
  • Page 393 Capacities and Specifications 2013 F-250/350/450/550 (f23) Owners Guide gf, 3rd Printing, December 2012 USA (fus)
  • Page 394 Capacities and Specifications 2013 F-250/350/450/550 (f23) Owners Guide gf, 3rd Printing, December 2012 USA (fus)
  • Page 395 Capacities and Specifications 2013 F-250/350/450/550 (f23) Owners Guide gf, 3rd Printing, December 2012 USA (fus)
  • Page 396: Part Numbers

    Note: Replace the spark plugs with ones that meet Ford material and design specifications for your vehicle, such as Motorcraft® or equivalent replacement parts. The customer warranty may be void for any damage to the engine if such spark plugs are not used.
  • Page 397: Vehicle Certification Label

    Capacities and Specifications The Vehicle Identification Number (VIN) contains the following information: A. World manufacturer identifier B. Brake system / Gross Vehicle Weight Rating (GVWR) / Restraint Devices and their location C. Make, vehicle line, series, body type D. Engine type E.
  • Page 398: Transmission Code Designation

    Capacities and Specifications TRANSMISSION CODE DESIGNATION You can find a transmission code on the Safety Compliance Certification Label. The following table tells you which transmission each code represents. Description Code Five-speed manual (TR4050) Five-speed automatic (5R110W) Six-speed automatic (6R140) (gasoline engines) Six-speed automatic (6R140W) (diesel engines) 2013 F-250/350/450/550 (f23) Owners Guide gf, 3rd Printing, December 2012...
  • Page 399: Accessories

    Accessories.Ford.com (U.S. only). Ford Custom Accessories are available for your vehicle through your local Ford or Ford of Canada dealer. Ford Motor Company will repair or replace any properly dealer-installed Ford Custom Accessories found to be defective in factory-supplied materials or workmanship during the warranty period, as well as any component damaged by the defective accessories.
  • Page 400 Ford Motor Company engineering requirements. Contact your Ford dealer for details regarding the manufacturer’s limited warranty and/or a copy of the FLA product limited warranty offered by the accessory manufacturer.
  • Page 401: Ford Extended Service Plan

    Ford ESP can quickly pay for itself One service bill – the cost of parts and labor – can easily exceed the price of your Ford Extended Service Plan. With Ford ESP, you minimize your risk for unexpected repair bills and rising repair costs.
  • Page 402 • Destination assistance for taxi, shuttle, rental car coverage and emergency transportation Transferable Coverage If you sell your vehicle before your Ford Extended Service Plan coverage expires, you can transfer any remaining coverage to the new owner. Whenever you sell your vehicle, prospective buyers may have a higher...
  • Page 403 To learn more, call our Ford ESP specialists at 800-367-3377. Don’t forget to ask about our interest free payment program, allowing you all the security and benefits Ford ESP has to offer while paying over time. You are pre-approved with no credit checks, no hassles!
  • Page 404: Scheduled Maintenance

    Motor Company’s specifications. Parts installed at your dealership carry a nationwide, 12 month/12000 mile (20000 kilometer) parts and labor limited warranty. If you do not use Ford authorized parts, they may not meet Ford specifications and, depending on the part, it could affect emissions compliance.
  • Page 405 Ford Motor Company has recommended maintenance intervals for various parts and component systems based upon engineering testing. Ford Motor Company relies upon this testing to determine the most appropriate mileage for replacement of oils and fluids to protect your vehicle at the lowest overall cost to you and recommends against maintenance schedules that deviate from the scheduled maintenance information.
  • Page 406 Scheduled Maintenance Owner Checks and Services Certain basic maintenance checks and inspections should be performed every month or at six month intervals. Check every month Engine oil level. Function of all interior and exterior lights. Tires (including spare) for wear and proper pressure. Windshield washer fluid level.
  • Page 407 In order to keep your vehicle running right, it is important to have the systems on your vehicle checked regularly. This can help identify potential issues and prevent major problems. Ford Motor Company recommends the following multi-point inspection be performed at every scheduled maintenance interval to help make sure your vehicle keeps running great.
  • Page 408 Scheduled Maintenance 2013 F-250/350/450/550 (f23) Owners Guide gf, 3rd Printing, December 2012 USA (fus)
  • Page 409: Normal Scheduled Maintenance And Log

    Scheduled Maintenance NORMAL SCHEDULED MAINTENANCE AND LOG Normal scheduled maintenance – 6.2L and 6.8L engines only Every 7500 miles Change engine oil and filter. (12000 km) or Rotate tires , inspect tire wear and measure six months tread depth. (whichever comes Inspect wheels and related components for first) abnormal noise, wear, looseness or drag.
  • Page 410 Scheduled Maintenance Other maintenance items Every 30000 miles Replace climate-controlled (heated and (48000 km) cooled) seat filter (if equipped). Replace engine air filter. Every 60000 miles Change automatic transmission fluid and filter (96000 km) on 5–speed transmission. Consult dealer for requirements.
  • Page 411 Scheduled Maintenance Maintenance Schedule Log EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS...
  • Page 412 Scheduled Maintenance EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE...
  • Page 413 Scheduled Maintenance EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE...
  • Page 414 Scheduled Maintenance SPECIAL OPERATING CONDITIONS – 6.2L AND 6.8L ENGINES ONLY Note: If your vehicle is equipped with the 6.7L diesel engine, see the diesel supplement for special operating condition maintenance. If you operate your vehicle primarily in one of the more demanding conditions listed below, you need to have some items maintained more frequently.
  • Page 415 Scheduled Maintenance Extensive idling or low-speed driving for long distances as in heavy commercial use (such as delivery, taxi, patrol car or livery) Inspect frequently, Replace engine air filter. service as required Every 5000 miles Inspect brake system. (8000 km) Inspect wheels and related components for abnormal noise, wear, looseness or drag.
  • Page 416 Scheduled Maintenance Operating in dusty or sandy conditions such as unpaved or dusty roads Every 50000 miles Change rear axle fluid (F-450/550 only). (80000 km) Every 60000 miles Change transfer case fluid (4WD vehicles). (96000 km) Vehicles equipped with dual rear wheels should rotate the front wheels when specified;...
  • Page 417 Scheduled Maintenance Special Operating Condition Log EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#:...
  • Page 418 Scheduled Maintenance EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE ILEAGE EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS OURS ILEAGE...
  • Page 419 Police/Taxi/Livery vehicle axle maintenance: Change rear axle fluid every 100000 miles (160000 km). Rear axle fluid change may be waived if the axle was filled with 75W140 synthetic gear fluid meeting Ford specification WSL-M2C192-A, part number FITZ-19580-B or equivalent. Add four ounces (118 mL) of additive friction modifier XL-3 (EST-M2C118-A) or equivalent for complete refill of Traction-Lok rear axles.
  • Page 420: Engine Coolant Change Log

    Scheduled Maintenance ENGINE COOLANT CHANGE RECORD Initial change Six years or 105000 miles (168000 km) (whichever comes first) After initial change Every three years or 45000 miles (72000 km) Engine Coolant Change Log EALER ALIDATION EALER ALIDATION P&A C P&A C RO#: RO#: OURS...
  • Page 421: Sync

    SYNC® SYNC is an in-vehicle communications system that works with your Bluetooth-enabled cellular phone and portable media player. This allows you to: • Make and receive calls. • Access and play music from your portable music player. • Use 911 Assist, Vehicle Health Report and SYNC Services (Traffic, Directions &...
  • Page 422 SYNC® GENERAL INFORMATION Make sure you review your device’s manual before using it with SYNC. Support The SYNC support team is available to help you with any questions you cannot answer on your own. Monday-Saturday, 8:30am-8:00pm EST. In the United States, call: 1–888–270–1055. In Canada, call: 1–800–565–3673.
  • Page 423 Safety Information WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
  • Page 424 Master Reset to erase all stored information. System data cannot be accessed without special equipment and access to the vehicle’s SYNC module. Ford Motor Company and Ford of Canada do not access the system data for any purpose other than as described absent consent, a court order, or where required by law enforcement, other government authorities, or other third parties acting with lawful authority.
  • Page 425 SYNC® System Interaction and Feedback The system provides feedback through audible tones, prompts, questions and spoken confirmations depending on the situation and the chosen level of interaction (voice settings). You can customize the voice recognition system to provide more or less instruction and feedback. The default setting is to a higher level of interaction in order to help you learn to use the system.
  • Page 426 SYNC® Helpful Hints • Make sure the interior of the vehicle is as quiet as possible. Wind noise from open windows and road vibrations may prevent the system from correctly recognizing spoken commands. • After pressing the voice icon, wait until after the tone sounds and Listening appears before saying a command.
  • Page 427: Pairing Your Phone For The First Time

    SYNC® Pairing a Phone for the First Time Note: SYNC can support downloading up to approximately 2000 entries per Bluetooth-enabled cellular phone. Note: Make sure the vehicle ignition and radio are turned on and the transmission is in position P. Note: To scroll through the menus, press the up and down arrows on your audio system.
  • Page 428 SYNC® Phone Voice Commands Press the voice icon and say “Phone”. Say any of the following: “PHONE” “Call <name>” “Call <name> on mobile OR cell” “Call <name> on other” “Phone book <name> at home” “Phone book <name> on mobile OR cell” “Call history outgoing”...
  • Page 429 SYNC® “MENU” “(Phone) connections” “(Phone) settings (message) notification off” “(Phone) settings (message) notification on” “(Phone) settings (set) phone ringer” “(Phone) settings (set) ringer 1” “(Phone) settings (set) ringer 2” “(Phone) settings (set) ringer 3” “(Phone) settings (set) ringer off” “Battery” “Phone name”...
  • Page 430 SYNC® Making Calls Press the voice icon and when prompted say: 1. Say “Call <name>” or “Dial”, then the desired number. 2. When the system confirms the number, say “Dial” again to initiate the call. To erase the last spoken digit, say “Delete” or press the left arrow button.
  • Page 431 SYNC® When you select: You can: Join two separate calls. Join Calls 1. Press the phone button. 2. Access the desired contact through SYNC or use voice commands to place the second call. Once actively in the second call, press MENU.
  • Page 432 SYNC® Accessing Features through the Phone Menu SYNC’s phone menu allows you to redial a number, access your call history and phone book and send text messages as well as access phone and system settings. You can also access advanced features, such as 911 Assist, Vehicle Health Report and SYNC Services.
  • Page 433 SYNC® When you select: You can: Enables you to send, download and delete Text Message text messages. Allows you to view your phone’s status, set Phone Settings ring tones, select your message notification, change phone book entries and automatically download your cellular phone among other features.
  • Page 434 SYNC® Receiving a Text Message Note: This is a phone-dependent feature. Your phone must support downloading text messages using Bluetooth to receive incoming text messages. Note: Forwarding a text message is a speed-dependent feature and can only be done when the vehicle is traveling at 3 mph (5 km/h) or less. Note: Only one recipient is allowed per text message.
  • Page 435 6. Press OK when the contact appears and press OK again to confirm when the system asks if you would like to send the message. Each text message is sent with the following signature: “This message was sent from my <Ford or Lincoln>”. Pre-defined text message options Can’t talk right now...
  • Page 436 SYNC® Accessing Your Phone Settings These are phone-dependent features. Your phone settings allow you to access and adjust features such as your ring tone, text message notification, modify your phone book and also set up automatic download. 1. Press the phone button. 2.
  • Page 437 SYNC® When you select: You can: Modify the contents of your phone book Modify Phonebook (i.e., add, delete, download). Press OK to select and scroll between: Add Contacts: Press OK to add more contacts from your phone book. Push the desired contact(s) on your phone.
  • Page 438 SYNC® System Settings System Settings provide access to your Bluetooth Devices and Advanced menu features. Use the arrow buttons to scroll through the menu options. The Bluetooth Devices menu allows you to add, connect, delete and set a phone as primary as well as turn your Bluetooth feature on and off. The Advanced menu allows you to access and set prompts, languages, defaults, perform a master reset, install an application and view system information.
  • Page 439 SYNC® If you select: You can: Set Primary Phone Set a previously paired phone as your primary phone. Press OK to select and scroll to select the desired phone. Press OK to confirm. Note: SYNC attempts to connect with the primary phone at every ignition cycle.
  • Page 440 SYNC® Advanced Menu Options This menu allows you to access settings such as prompts, languages, defaults, perform a master reset, install an application and view system information. 1. Press the phone button to enter the Phone Menu. 2. Scroll until System Settings appears and press OK. 3.
  • Page 441 SYNC® If you select: You can: Completely erase all information stored on Master Reset SYNC (phonebook, call history, text messages and paired devices) and return to the factory default settings. Press OK to select. The display indicates when complete and SYNC takes you back to the Advanced menu.
  • Page 442: 911 Assist

    SYNC® 911 Assist® WARNING: Unless the 911 Assist setting is set on prior to a crash, the system will not dial for help which could delay response time, potentially increasing the risk of serious injury or death after a crash. WARNING: Do not wait for 911 Assist to make an emergency call if you can do it yourself.
  • Page 443 SYNC® Setting 911 Assist On Perform the following: 1. Press the phone button to enter the Phone Menu. 2. Scroll until 911 Assist is selected. 3. Press OK to confirm and enter the 911 Assist menu. 4. Scroll to select between On and Off selections. 5.
  • Page 444: Vehicle Health Report

    SYNC® If the call is not cancelled and a successful call is made, a pre-recorded message is played for the 911 operator, then the occupant(s) in the vehicle is able to talk with the operator. Be prepared to provide your name, phone number and location immediately, because not all 911 systems are capable of receiving this information electronically.
  • Page 445 SYNC® Note: In order to allow a break-in period for your vehicle, you may not be able to create a Vehicle Health Report until your vehicle odometer has reached 200 miles. Register for Vehicle Health Report and set your report preferences at www.SYNCMyRide.com.
  • Page 446 Certain versions or updates to Vehicle Health Report may also collect additional vehicle information. Ford may use the vehicle information it collects for any purpose. If you do not want to disclose your cellular phone number or vehicle information, do not run the feature or set up your Vehicle Health Report profile at www.SYNCMyRide.com.
  • Page 447 For more information, see SYNC Services Terms and Conditions at www.SYNCMyRide.com. If you do not want Ford or its service providers to collect the vehicle travel information or other information identified in the Terms and Conditions, do not activate or use the service.
  • Page 448 SYNC® Receiving Turn-by-Turn Directions 1. When connected to SYNC Services, say “Directions” or “Business search”. To find the closest business or type of business to your current location, just say “Business search” and then “Search near me”. If you need further assistance in finding a location you can say “Operator”...
  • Page 449 SYNC® Disconnecting from SYNC Services 1. Press and hold the phone button on the steering wheel. 2. Say “Good-bye” from the SYNC Services main menu. SYNC Services quick tips Personalizing You can personalize your Services feature to provide quicker access to your most used or favorite information.
  • Page 450 SYNC® SYNC AppLink™ Note: This feature is only available in the United States. Note: Your smartphone must be paired and connected to SYNC to access AppLink. Note: iPhone users need to connect the phone to the USB port in order to start the application.
  • Page 451 SYNC® To Access Using Voice Commands 1. Press the voice icon. 2. When prompted, say “Mobile Apps”. 3. Say the name of the application after the tone. 4. The app should start. While an app is running through SYNC, you can press the voice button and speak commands specific to the app, such as “Play Station Quickmix”.
  • Page 452 SYNC® 6. Press OK and scroll through selections of: • Play All • Artists • Albums • Genres • Playlists • Tracks • Explore USB • Similar Music • Return When the desired selection appears in the display, press OK to build your desired music selection.
  • Page 453 SYNC® “USB” “Play next track” “Play playlist <name>” “Play previous folder” “Play previous track” “Play song <name>” “Play track <name>” “Refine album <name>” “Refine artist <name>” “Refine song <name>” “Refine track <name>” “Repeat off” “Repeat on” “Search album <name>” “Search artist <name>” “Search genre <name>”...
  • Page 454 SYNC® Voice command guide “Autoplay” Turn on to listen to music which has already been randomly indexed during the indexing process. Turn off and the system does not begin to play any of your music until all media has all been indexed.
  • Page 455 SYNC® Media Menu Features The media menu allows you to select your media source, how to play your music (by artist, genre, shuffle, repeat, etc.), and also to add, connect or delete devices. 1. Press AUX and then MENU to enter the Media Menu. 2.
  • Page 456 SYNC® When you select: You can: Media Settings Choose to shuffle or repeat your music and select your Autoplay settings. Once these selections are turned on, they remain on until turned off. Press SEEK to play the previous or next track. Note: Some digital media players require both USB and line in ports to stream data and music separately.
  • Page 457 SYNC® When you select: You can: Play All Play all indexed media (tracks) from your playing device in flat file mode, one at a time in numerical order. Press OK to select. The first track title appears in the display. Sort all indexed media by artist.
  • Page 458 SYNC® When you select: You can: Tracks Search for and play a specific track which has been indexed. SYNC lists your tracks alphabetically in flat file mode. If there are more than 255, SYNC automatically organizes them into alphabetical categories. Press OK to select.
  • Page 459 SYNC® Bluetooth Devices Menu Options This menu allows you to add, connect and delete devices as well as turn Bluetooth on and off. 1. Press AUX and then MENU to enter the Media Menu. 2. Scroll until System Settings appears and select OK. 3.
  • Page 460 SYNC® Advanced Menu Options This menu allows you to access settings such as prompts, language, performing a master reset as well as returning to factory defaults. 1. Press AUX and then MENU to access the Media Menu. 2. Scroll until System Settings appears and select OK. 3.
  • Page 461 SYNC® TROUBLESHOOTING Your SYNC system is easy to use. However, should questions arise, see the tables below. Use the website at any time to check your phone’s compatibility, register your account and set preferences as well as access a customer representative via an online chat (during certain hours). Visit www.SYNCMyRide.com, www.SYNCMyRide.ca or www.syncmaroute.ca for more information.
  • Page 462 SYNC® Phone issues Issue Possible Possible solution(s) cause(s) • Try pushing your phonebook The system says Limitations on Phonebook your phone’s contacts to SYNC by using the Downloaded but capability. Add Contacts feature. • If the missing contacts are my phonebook in SYNC is empty or stored on your SIM card, try is missing...
  • Page 463 SYNC® USB and media issues Issue Possible Possible solution(s) cause(s) • Try turning off the device, I am having Possible device trouble connecting malfunction. resetting the device or removing my device. the device’s battery, then trying again. • Make sure you are using the manufacturer’s cable.
  • Page 464 SYNC® Vehicle Health Report and SYNC Services (Traffic, Directions and Information) issues Issue Possible Possible solution(s) cause(s) • Your account • This is a free feature, but you I received a text that the Vehicle may not be must first register online to use it. •...
  • Page 465 SYNC® Voice command issues Issue Possible Possible solution(s) cause(s) • You may be • Review the Phone voice SYNC does not understand what I using the wrong commands and the Media voice am saying. voice commands, commands at the beginning of their respective sections.
  • Page 466 SYNC® Voice command issues Issue Possible Possible solution(s) cause(s) • You may be • Review the phone voice SYNC does not understand or is using the wrong commands at the beginning of the calling the wrong voice commands, phone section. •...
  • Page 467: Myford Touch® (If Equipped)

    MyFord Touch® (If Equipped) INTRODUCTION WARNING: Driving while distracted can result in loss of vehicle control, crash and injury. We strongly recommend that you use extreme caution when using any device that may take your focus off the road. Your primary responsibility is the safe operation of your vehicle.
  • Page 468 MyFord Touch® (If Equipped) This system uses a four-corner strategy to provide quick access several vehicle features and settings. The touchscreen provides easy interaction with your cellular phone, multimedia, climate control and navigation system. The corners display any active modes within those menus, such as phone status or the climate temperature.
  • Page 469 MyFord Touch® (If Equipped) SETTINGS Press to select any of the following: • Clock • Display • Sound • Vehicle • Settings • Help HOME Press to access your home screen. Depending on your vehicle’s option package and software, your screens may vary in appearance from the descriptions in this section.
  • Page 470 MyFord Touch® (If Equipped) Using the Touch-sensitive Controls on Your System To turn a feature on and off, just touch the graphic with your finger. To get the best performance from the touch-sensitive controls: • Do not press hard on the controls. They are sensitive to light touch. •...
  • Page 471 Safety information WARNING: Driving while distracted can result in loss of vehicle control, accident and injury. Ford strongly recommends that drivers use extreme caution when using any device that may take their focus off the road. Your primary responsibility is the safe operation of the vehicle.
  • Page 472 MyFord Touch® (If Equipped) See the following chart for more specific examples: Restricted Features Cellular Phone Pairing a Bluetooth phone Adding phonebook contacts or uploading phonebook contacts (from a USB) List entries are limited for phone contacts and recent phone call entries System Functionality Editing the keypad code Enabling Valet Mode...
  • Page 473: Privacy Information

    Master Reset to erase all information stored in SYNC®. SYNC® data cannot be accessed without special equipment and access to the vehicle’s SYNC® module. Ford Motor Company and Ford of Canada will not access SYNC® data for any purpose other than as...
  • Page 474 MyFord Touch® (If Equipped) How to Use Voice Commands with Your System Press the voice icon. After the tone, speak your command clearly. These commands can be said at any time. “Cancel” “Exit” “Go back” “List of commands” “Main menu” “Next page”...
  • Page 475 MyFord Touch® (If Equipped) Accessing a List of Available Commands • If you use the touchscreen, press the Settings icon > Help > Voice Command List. • If you use the steering wheel control, press the voice icon. After the tone, speak your command clearly.
  • Page 476 MyFord Touch® (If Equipped) Voice Settings Voice settings allow you to customize the level of system interaction, help and feedback. The system defaults to standard interaction that uses candidate lists and confirmation prompts as these provide the highest level of guidance and feedback. Interaction Mode: Novice mode provides detailed interaction and guidance while the advanced mode has less audible interaction and more tone prompts.
  • Page 477 MyFord Touch® (If Equipped) Using Voice Commands with the Touchscreen Options Your voice system has a dual mode feature which allows you to switch between using voice commands and making on-screen selections. This is most often available when using navigation. Buttons outlined in blue indicate selections that are part of the dual mode feature.
  • Page 478 MyFord Touch® (If Equipped) Some of the voice commands that are available while viewing this screen are: “STREET ADDRESS” “Enter house number” “Change house number” “Enter street name” “Change street name” “Enter city” “Change city” “Enter state” “Change state” If you choose Points of Interest from the navigation screen, you can choose from the following: •...
  • Page 479: Listening To Music

    MyFord Touch® (If Equipped) Some of the voice commands that are available while viewing this screen are: “INTERSECTION” “Enter first street name” “Change first street name” “Enter second street name” “Change second street name” “Enter city” “Change city” “Enter state” “Change state”...
  • Page 480 MyFord Touch® (If Equipped) F. Touch this button to scroll down for more options, such as: • SD Card • BT Stereo • A/V In G. These buttons change with the media mode you are in. H. Radio memory presets and CD controls. Note: Some features may not be available in your area.
  • Page 481 MyFord Touch® (If Equipped) “BROWSE” “<League> games” ”<Sirius category> channels” “CD track list” “SD card” “Sirius channel guide” “USB” “Help” This command is only usable if you have an active subscription to SIRIUS satellite radio. For more commands in SD card or USB mode, see the “SD card and USB Port”...
  • Page 482 MyFord Touch® (If Equipped) AM and FM Touch the AM or FM tab to listen to the radio. To change between AM and FM presets, just touch the AM or FM tab. Memory Presets Save a station by pressing and holding one of the memory preset areas. There is a brief mute while the radio saves the station.
  • Page 483 MyFord Touch® (If Equipped) TAG Button is available when HD Radio is on, and allows you to tag a song to download later. When you select On, TAG appears on-screen when HD Radio is active. You can touch TAG to save the information of the song that is playing.
  • Page 484 MyFord Touch® (If Equipped) TAG allows you to save a song to download later when you are on an acquired HD Radio station and the feature is on. To turn the feature on and use it: 1. Press AM or FM > Options > TAG button > On. 2.
  • Page 485 MyFord Touch® (If Equipped) HD Radio Reception and Station Troubleshooting Potential Reception Issues Reception area If you are listening to a multicast station and you are on the fringe of the reception area, the station may mute due to weak signal strength.
  • Page 486 HD Radio Technology manufactured under license from iBiquity Digital Corp. U.S. and foreign patents. HD Radio and the HD and HD Radio logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor Company and iBiquity Digital Corp. are not responsible for the content sent using HD Radio technology.
  • Page 487 MyFord Touch® (If Equipped) Radio Voice Commands If you are listening to the radio, press the voice button on the steering wheel control. When prompted, say any of the commands in the following chart. If you are not listening to the radio, press the voice button and, after the tone, say “Radio”, then any of the commands in the following chart.
  • Page 488 MyFord Touch® (If Equipped) “TUNE” “<87.9–107.9>” “FM autoset” “<87.9-107.9> HD <#>” “FM autoset preset <#>” “<530–1710>” “FM preset <#>” “AM” “FM1” “AM <530–1710>” “FM 1 preset <#>” “AM autoset” “FM2” “AM autoset preset <#>” “FM 2 preset <#>” “AM preset <#>” “HD <#>”...
  • Page 489 Note: SIRIUS does not support the Alert feature on all channels. Ford Motor Company shall not be responsible for Alert feature variation. Electronic Serial Number (ESN) is required when communicating with SIRIUS about your account.
  • Page 490 MyFord Touch® (If Equipped) Browse Touch this button to view a list of all available stations. Scroll to see more categories. Touch the station you want to listen to. Touch Skip if you want to skip this channel. Touch Lock if you do not want anyone to listen to this channel. Touch Title or Artist to see song and artists on other stations.
  • Page 491 Note: SIRIUS reserves the unrestricted right to change, rearrange, add or delete programming including canceling, moving or adding particular channels, and its prices, at any time, with or without notice to you. Ford Motor Company shall not be responsible for any such programming changes.
  • Page 492 MyFord Touch® (If Equipped) Potential satellite radio reception issues Antenna For optimal reception performance, keep the obstructions antenna clear of snow and ice build-up and keep luggage and other materials as far away from the antenna as possible. Terrain Hills, mountains, tall buildings, bridges, tunnels, freeway overpasses, parking garages, dense tree foliage and thunderstorms can interfere with your reception.
  • Page 493 MyFord Touch® (If Equipped) SIRIUS troubleshooting tips Radio display Condition Possible action Unsubscribed Channel. Your subscription does Contact SIRIUS at not include this 1–888–539–7474 to channel. subscribe to the channel, or tune to another channel. No Signal. The signal is lost from The signal is blocked.
  • Page 494 MyFord Touch® (If Equipped) Shuffle Touch this button to play the tracks or entire albums in random order, or turn the feature off if already on. Scan Touch this button to hear a brief sampling of all available tracks. More Info Touch this button to see disc information.
  • Page 495 MyFord Touch® (If Equipped) SD Card Slot and USB Port SD Card Slot Note: Your SD card slot is spring-loaded. To remove the SD card, press the card in and the system ejects it. Do not attempt to pull the card to remove it as this could cause damage.
  • Page 496 MyFord Touch® (If Equipped) Playing Music from Your Device Insert your device and select the SD Card or USB tab once the system recognizes it. You can then select from the following options: Repeat replays the currently playing song or album. Shuffle plays music on the selected album or folder in random order.
  • Page 497 MyFord Touch® (If Equipped) SD Card and USB Voice Commands If you are listening to a USB device or an SD card, press the voice button on the steering wheel control. When prompted, say any of the commands in the following chart. If you are not listening to a USB device or an SD card, press the voice button and, after the tone, say “USB”...
  • Page 498 MyFord Touch® (If Equipped) “BROWSE” “Album <name>” “All video podcasts” “All albums” “All videos” “All artists” “Artist <name>” “All audiobooks” “Audiobook <name>” “All authors” “Author <name>” “All composers” “Composer <name>” “All folders” “Folder <name>” “All genres” “Genre <name>” “All movies” “Playlist <name>”...
  • Page 499 MyFord Touch® (If Equipped) Bluetooth Audio Your system allows you to stream audio over your vehicle’s speakers from your connected, Bluetooth-enabled cellular phone. To access, press the lower left corner on the touchscreen, then select the BT Stereo tab. Bluetooth Audio Voice Commands If you are listening to a Bluetooth audio device, press the voice button on the steering wheel control.
  • Page 500 MyFord Touch® (If Equipped) Your A/V inputs allow you to connect an auxiliary audio/video source (such as a gaming systems or a personal camcorder) by connecting RCA cords (not included) to these input jacks. The jacks are yellow, red and white and are located either behind a small access door on the instrument panel or in your center console.
  • Page 501: Phone Features

    MyFord Touch® (If Equipped) Troubleshooting • Do not connect the audio input jack to a line level output. The jack only works correctly with devices that have a headphone output with a volume control. • Do not set the portable music player’s volume level higher than is necessary to match the volume of the CD or FM radio as this causes distortion and reduces sound quality.
  • Page 502 MyFord Touch® (If Equipped) Hands-free calling is one of the main features of SYNC®. Once you pair your phone, you can access many options using the touchscreen or voice commands. While the system supports a variety of features, many are dependent on your cellular phone’s functionality.
  • Page 503 MyFord Touch® (If Equipped) 3. If you are prompted to enter a PIN on your device, it does not support Secure Simple Pairing. To pair, enter the PIN displayed on the touchscreen. Skip the next step. 4. When prompted on your phone’s display, confirm that the PIN provided by SYNC matches the PIN displayed on your cellular phone.
  • Page 504 MyFord Touch® (If Equipped) Phone Menu Options Press the top left corner on your touchscreen to select from the following options: Phone Touch this button to access the on-screen numerical pad to enter a number and place a call. During an active call, you can also choose to: •...
  • Page 505 MyFord Touch® (If Equipped) Text Messaging Note: Downloading and sending text messages using Bluetooth are phone-dependent features. Note: Certain features in text messaging are speed-dependent and not available when your vehicle is traveling at speeds over 3 mph (5 km/h). Note: SYNC does not download read text messages from your phone.
  • Page 506 MyFord Touch® (If Equipped) Pre-defined Text Message Options I’ll call you back in a few minutes. I just left, I’ll be there soon. Can you give me a call? I’m on my way. I’m running a few minutes late. I’m ahead of schedule, so I’ll be there early. I’m outside.
  • Page 507 MyFord Touch® (If Equipped) Bluetooth Touch this tab to turn Bluetooth off or on. Do Not Disturb Touch this tab if you want all calls to go directly to your voice mail and not ring in the vehicle. When this feature is on, text message notifications do not ring inside the cabin either.
  • Page 508 MyFord Touch® (If Equipped) Phone Voice Commands Press the voice button on the steering wheel control. After the tone, say any of the following commands: “PHONE” “Bluetooth off” “Hold call off” “Bluetooth on” “Hold on” “Call” “Join calls” “Call <name>” “Listen to text message <#>”...
  • Page 509: Information Menu

    MyFord Touch® (If Equipped) INFORMATION If your vehicle is equipped with Navigation, touch the i (Information) button to access these features. If your vehicle is not equipped with Navigation, touch the corner of the touchscreen with the green tab. Under the Information menu, you can access features, such as: A.
  • Page 510 For more information, see SYNC Services Terms and Conditions at www.SYNCMyRide.com. If you do not want Ford or its service providers to collect your vehicle travel information or other information identified in the Terms and Conditions, do not subscribe or use the service.
  • Page 511 MyFord Touch® (If Equipped) Connecting to SYNC Services Using the Touchscreen If your vehicle is equipped with Navigation, touch the i (Information) button to access these features. If your vehicle is not equipped with Navigation, touch the corner of the touchscreen with the green tab.
  • Page 512 MyFord Touch® (If Equipped) If your vehicle is equipped with Navigation, SYNC Services downloads your requested destination to the navigation system. The navigation system then calculates the route and provides driving instructions. See the Navigation system section for more information. Disconnecting from SYNC Services 1.
  • Page 513 MyFord Touch® (If Equipped) SYNC Services Voice Commands When a route has been downloaded (non-navigation systems), press the voice button on the steering wheel control. When prompted, say any of the following commands: “SERVICES” “Cancel route” “Navigation voice off” “Navigation voice on” “Next turn”...
  • Page 514 MyFord Touch® (If Equipped) Note: Neither SIRIUS nor Ford is responsible for any errors or inaccuracies in the SIRIUS Travel Link services or its use in vehicles. When you subscribe to SIRIUS Travel Link, it can help you locate the...
  • Page 515 MyFord Touch® (If Equipped) SIRIUS Travel Link Voice Commands Note: In order to use SIRIUS Travel Link, your vehicle must be equipped with navigation and your navigation SD card must be in the SD card slot. Press the voice button on the steering wheel controls and, when prompted, say any of the following: Travel Link voice commands “5–day weather forecast”...
  • Page 516 MyFord Touch® (If Equipped) “TRAVEL LINK” “College basketball “Motor sports order” “NHL schedule” schedule” “College basketball “Motor sports “NHL scores” scores” schedule” “College football “Movie listings” “Traffic” headlines” “College football “My team headlines” “Weather” schedule” “College football “My teams schedule” “Weather map”...
  • Page 517 MyFord Touch® (If Equipped) 911 Assist® (If Equipped) WARNING: Unless the 911 Assist setting is set on before a crash, the system will not dial for help, which could delay response time, potentially increasing the risk of serious injury or death after a crash.
  • Page 518 MyFord Touch® (If Equipped) Setting 911 Assist On If your vehicle is equipped with Navigation, touch the i (Information) button to access these features. If your vehicle is not equipped with Navigation, touch the corner of the touchscreen with the green tab. Press Apps >...
  • Page 519 MyFord Touch® (If Equipped) If you do not cancel the call, and SYNC makes a successful call, a pre-recorded message plays for the 911 operator, and then the occupant(s) in your vehicle is able to talk with the operator. Be prepared to provide your name, phone number and location immediately, because not all 911 systems are capable of receiving this information electronically.
  • Page 520 “Vehicle health report”. Vehicle Health Report Privacy Notice When you create a Vehicle Health Report, Ford Motor Company may collect your cellular phone number (to process your report request) and diagnostic information about your vehicle. Certain versions or updates to Vehicle Health Report may also collect more vehicle information.
  • Page 521: Settings

    MyFord Touch® (If Equipped) SETTINGS A. Clock B. Display C. Sound D. Vehicle E. Settings F. Help Under this menu, you can set your clock, access and adjust the display, sound and vehicle settings as well as access settings for specific modes or the help feature.
  • Page 522 MyFord Touch® (If Equipped) Display You can adjust the touchscreen display through the touchscreen or by pressing the voice button on your steering wheel controls and when prompted, say, “Display settings”. Press the Settings icon > Display, then select from the following: Brightness allows you to make the screen display brighter or dimmer.
  • Page 523 MyFord Touch® (If Equipped) Sound Press the Settings icon > Sound, then select from the following: Sound Settings Bass Midrange Occupancy Mode Treble Speed Compensated Volume Set Balance and Fade If equipped. Vehicle Press the Settings icon > Vehicle, then select from the following: •...
  • Page 524 MyFord Touch® (If Equipped) Vehicle Health Report Turn Automatic Reminders on and off and set the mileage interval at which you would like to receive the reports. Press ? for more information on these selections. When done making your selections, press Run Vehicle Health Report Now if you want your report.
  • Page 525 MyFord Touch® (If Equipped) System Press the Settings icon > Settings > System, then select from the following: System Language Select to have the touchscreen display in English, Spanish or French. Distance Select to display units in kilometers or miles. Temperature Select to display units in Celsius or Fahrenheit.
  • Page 526 MyFord Touch® (If Equipped) Voice Control Press the Settings icon > Settings > Voice Control, then select from the following: Voice control Interaction Mode Standard interaction mode provides more detailed interaction and guidance. Advanced mode has less audible interaction and more tone prompts.
  • Page 527 MyFord Touch® (If Equipped) Media Player Press the Settings icon > Settings > Media Player, then select from the following: Media player Autoplay When this feature is on, the system automatically switches to the media source upon initial connection. This allows you to listen to music during the indexing process.
  • Page 528 MyFord Touch® (If Equipped) Navigation Press the Settings icon > Settings > Navigation, then select from the following: Navigation Map Preferences Turn breadcrumbs on and off. Have the system display your turn list top to bottom or bottom to top. Turn the Parking POI notification on and off.
  • Page 529 MyFord Touch® (If Equipped) Phone Settings Press the Settings icon > Settings > Phone, then select from the following: Phone Bluetooth Devices Connect, disconnect, add or delete a device, as well as save it as a favorite. Bluetooth Turn Bluetooth on and off. Do Not Disturb Have all calls go directly to your voice mail and not ring inside your vehicle.
  • Page 530 MyFord Touch® (If Equipped) Wireless & Internet Your system has a Wi-Fi feature that creates a wireless network within your vehicle, thereby allowing other devices (such as personal computers or phones) in your vehicle to speak to each other, share files or play games.
  • Page 531 MyFord Touch® (If Equipped) Wireless & Internet USB Mobile Instead of using Wi-Fi, your system can also Broadband use a USB mobile broadband connection to access the internet. (You must turn on your mobile broadband device on your personal computer before connecting it to the system.) This screen allows you to set up what is your typical area for your USB mobile broadband connection.
  • Page 532 MyFord Touch® (If Equipped) Wi-Fi Your system has a Wi-Fi feature which creates a wireless network within your vehicle, thereby allowing other devices (i.e. personal computers or phones) in your vehicle to speak to each other, share files, play games, etc.
  • Page 533 MyFord Touch® (If Equipped) USB Mobile Broadband Instead of using Wi-Fi, your system can also use a USB mobile broadband connection to access the internet. (You must activate your mobile broadband device on your PC prior to connecting it to the system.) This screen allows you to set up what is your typical area for your USB mobile broadband connection.
  • Page 534 MyFord Touch® (If Equipped) Help Press the Settings icon > Help, then select from the following: Help Where Am I? View your vehicle’s current location, if your vehicle is equipped with navigation. If your vehicle is not equipped with navigation, nothing displays.
  • Page 535: Climate Features

    MyFord Touch® (If Equipped) CLIMATE Press the lower right corner on the touchscreen to access your climate control features. Depending on your vehicle line and option package, your climate screen may look different from the screen shown here. A. Power: Touch to switch the system off and on. Outside air cannot enter your vehicle when you switch off the system.
  • Page 536 MyFord Touch® (If Equipped) F. A/C: Touch to turn the air conditioning on or off. • Use with recirculated air to improve cooling performance and efficiency. • Engages automatically in MAX A/C, defrost and floor/defrost. G. AUTO: Touch to engage automatic operation, then set the temperature using the temperature control.
  • Page 537 MyFord Touch® (If Equipped) Climate Control Voice Commands The following voice commands are available at the main menu level of a voice session. For example, press the voice button and after the prompt, “Say a command”; say any of the following commands: Climate control voice commands “Climate automatic”...
  • Page 538: Navigation System

    MyFord Touch® (If Equipped) “TEMPERATURE” “High” “Low” “<15.5–29.5> degrees” “<60–85> degrees” “Help” NAVIGATION SYSTEM (IF EQUIPPED) Note: The navigation SD card must be in the SD card slot to operate the navigation system. If you need a replacement SD card, see your authorized dealer.
  • Page 539 MyFord Touch® (If Equipped) 1. Enter the necessary information into the highlighted text fields (in any order). For address destination entry, Go! appears once you enter all the necessary information. Pressing Go! makes the address location appear on the map. If you choose Previous Destination, the last 20 destinations you have selected appear.
  • Page 540 MyFord Touch® (If Equipped) Point of Interest (POI) Categories Your system offers a variety of points of interest categories. Main categories Food/Drink & Dining Automotive Travel & Transportation Shopping Financial Entertainment & Arts Emergency Recreation & Sports Community Government Health & Medicine Domestic Services Within these main categories, there are subcategories which contain more listings:...
  • Page 541 MyFord Touch® (If Equipped) cityseekr (If Available) Note: cityseekr point of interest information is limited to approximately 154 cities (132 in the United States, 13 in Canada and 9 in Mexico). cityseekr, when available, is a service that provides more information about certain points of interest such as restaurants, hotels and attractions.
  • Page 542 MyFord Touch® (If Equipped) This icon appears when your selection exists in multiple categories within the system. When you are viewing more information for hotels, cityseekr also tells you if the hotel has certain services and facilities using icons. Hotel services and facilities Restaurant 24 Hr Room Service Business Center...
  • Page 543 MyFord Touch® (If Equipped) Setting Your Navigation Preferences Select settings for the system to take into account when planning your route. Press the Settings icon > Settings > Navigation. When you select: You can: Map Preferences Turn breadcrumbs on and off. Have the system display your turn list top to bottom or bottom to top.
  • Page 544 MyFord Touch® (If Equipped) When you select: You can: Traffic Preferences Choose how you want the system to handle traffic problems along your route. Automatic: Have the system reroute you to avoid traffic incidents that develop and impact the current route (no notification is provided).
  • Page 545 MyFord Touch® (If Equipped) Change the appearance of the map display by repeatedly pressing the arrow button in the upper left corner of the screen. It toggles between three different map modes: Heading up, North up, and 3D. Heading up (2D map) always shows the direction of forward travel to be upward on the screen.
  • Page 546 MyFord Touch® (If Equipped) Map Icons Vehicle mark shows the current location of your vehicle. It stays in the center of the map display, except when in scroll mode. Scroll cursor allows you to scroll the map; the fixed icon is in the center of the screen.
  • Page 547 Annual navigation map updates are available for purchase through your dealership, by calling 1-800-NAVMAPS (in Mexico, call 01–800–557–5539) or going to www.navigation.com/ford. You need to specify the make and model of your vehicle to determine if there is an update available.
  • Page 548 MyFord Touch® (If Equipped) Navigation Voice Commands When in navigation mode, press the voice button on the steering wheel control. After the tone, say any of the following commands: Navigation system voice commands “Cancel next waypoint” “Navigation” “Cancel route” “Navigation voice volume decrease”...
  • Page 549 MyFord Touch® (If Equipped) “DESTINATION” “<nametag>” “<POI category>” “Favorites” “Home” “Intersection” “Nearest <POI category>” “Nearest POI” “Play nametags” “POI category” “Previous destination” “Street address” “Help” “NAVIGATION” “Destination” “Zoom city” “Zoom country” “Zoom in minimum” “Zoom out maximum” “Zoom province” “Zoom state” “Zoom street”...
  • Page 550: Appendices

    SYNC® End User License Agreement (EULA) • You have acquired a device (“DEVICE”) that includes software licensed by Ford Motor Company and its affiliates (“FORD MOTOR COMPANY”) from an affiliate of Microsoft Corporation (“MS”). Those installed software products of MS origin, as well as associated media, printed materials, and “online”...
  • Page 551 Neither FORD MOTOR COMPANY nor its suppliers shall be liable for any damages arising out of errors in the speech recognition process.
  • Page 552 • Consent to Use of Data: You agree that MS, Microsoft Corporation, FORD MOTOR COMPANY, third party software and systems suppliers, their affiliates and/or their designated agent may collect and use technical information gathered in any manner as part of product support services related to the SOFTWARE or related services.
  • Page 553 DEVICE. UPGRADES AND RECOVERY MEDIA: If the SOFTWARE is provided by FORD MOTOR COMPANY separate from the DEVICE on media such as a ROM chip, CD ROM disk(s) or via web download or other means, and is labeled “For Upgrade Purposes Only” or For Recovery Purposes...
  • Page 554 For additional information, see http://www.microsoft.com/exporting/. TRADEMARKS: This EULA does not grant you any rights in connection with any trademarks or service marks of FORD MOTOR COMPANY, MS, Microsoft Corporation, third party software or service providers, their affiliates or suppliers.
  • Page 555 End user notice Microsoft® Windows® Mobile for Automotive Important Safety Information This system Ford SYNC™ contains software that is licensed to Manufacturer FORD MOTOR COMPANY by an affiliate of Microsoft Corporation pursuant to a license agreement. Any removal, reproduction, reverse engineering or other unauthorized use of the software from this system in violation of the license agreement is strictly prohibited and may subject you to legal action.
  • Page 556 Appendices Keep User’s Guide in Vehicle When kept in the vehicle, the User’s Guide will be a ready reference for you and other users unfamiliar with the Windows Automotive-based system. Please make certain that before using the system for the first time, all persons have access to the User’s Guide and read its instructions and safety information carefully.
  • Page 557 Appendices Navigation Features Any navigation features included in the system are intended to provide turn by turn instructions to get you to a desired destination. Please make certain all persons using this system carefully read and follow instructions and safety information fully. Distraction Hazard Any navigation features may require manual (non-verbal) setup.
  • Page 558 Appendices TeleNav Software End User License Agreement Please read these terms and conditions carefully before you use the TeleNav Software. Your use of the TeleNav Software indicates that you accept these terms and conditions. If you do not accept these terms and conditions, do not break the seal of the package, launch, or otherwise use the TeleNav Software.
  • Page 559 Appendices 3. Software License Subject to your compliance with the terms of this Agreement, TeleNav hereby grants to you a personal, non-exclusive, non-transferable license (except as expressly permitted below in connection with your permanent transfer of the TeleNav Software license), without the right to sublicense, to use the TeleNav Software (in object code form only) in order to access and use the TeleNav Software.
  • Page 560 Appendices of you or others is dependent on the accuracy of navigation, as the maps or functionality of the TeleNav Software are not intended to support such high risk applications, especially in more remote geographical areas. TELENAV EXPRESSLY DISCLAIMS AND EXCLUDES ALL WARRANTIES IN CONNECTION WITH THE TELENAV SOFTWARE, WHETHER STATUTORY, EXPRESS OR IMPLIED, INCLUDING ALL WARRANTIES WHICH MAY ARISE FROM COURSE OF DEALING, CUSTOM OR TRADE...
  • Page 561 Appendices 6. Arbitration and Governing Law You agree that any dispute, claim or controversy arising out of or relating to this Agreement or the TeleNav Software shall be settled by independent arbitration involving a neutral arbitrator and administered by the American Arbitration Association in the County of Santa Clara, California.
  • Page 562 Appendices 8.3 By using the TeleNav Software, you consent to receive from TeleNav all communications, including notices, agreements, legally required disclosures or other information in connection with the TeleNav Software (collectively, “Notices”) electronically. TeleNav may provide such Notices by posting them on TeleNav’s Website or by downloading such Notices to your wireless device.
  • Page 563 Appendices The Data is provided for your personal, internal use only and may not be resold. It is protected by copyright, and is subject to the following terms (this “End User License Agreement”) and conditions which are agreed to by you, on the one hand, and NAVTEQ North America, LLC (“NT”) and its licensors (including their licensors and suppliers) on the other hand.
  • Page 564 Appendices Additional License Limitations: Except where you have been specifically licensed to do so by NT in a separate written agreement, and without limiting the preceding paragraph, your license is conditioned on use of the Data as prescribed in this agreement, and you may not (a) use this Data with any products, systems, or applications installed or otherwise connected to or in communication with vehicles capable of vehicle navigation, positioning, dispatch, real time route guidance, fleet...
  • Page 565 Appendices Disclaimer of Liability: NT AND ITS LICENSORS (INCLUDING THEIR LICENSORS AND SUPPLIERS) SHALL NOT BE LIABLE TO YOU IN RESPECT OF ANY CLAIM, DEMAND OR ACTION, IRRESPECTIVE OF THE NATURE OF THE CAUSE OF THE CLAIM, DEMAND OR ACTION ALLEGING ANY LOSS, INJURY OR DAMAGES, DIRECT OR INDIRECT, WHICH MAY RESULT FROM THE USE OR POSSESSION OF THIS DATA;...
  • Page 566 Appendices Government End Users: If the Data is being acquired by or on behalf of the United States government or any other entity seeking or applying rights similar to those customarily claimed by the United States government, this Data is a “commercial item” as that term is defined at 48 C.F.R.
  • Page 567 Appendices Gracenote® End User License Agreement (EULA) This device contains software from Gracenote, Inc. of 2000 Powell Street Emeryville, California 94608 (“Gracenote”). The software from Gracenote (the “Gracenote Software”) enables this device to do disc and music file identification and obtain music-related information, including name, artist, track, and title information (“Gracenote Data”) from online servers (“Gracenote Servers”), and to perform other functions.
  • Page 568 Appendices Gracenote uses a unique identifier to track queries for statistical purposes. The purpose of a randomly assigned numeric identifier is to allow Gracenote to count queries without knowing anything about who you are. For more information, see the web page at www.gracenote.com for the Gracenote Privacy Policy THE GRACENOTE SOFTWARE, EACH ITEM OF GRACENOTE DATA AND THE GRACENOTE CONTENT ARE LICENSED TO YOU “AS IS.”...
  • Page 569 Appendices Vehicle with SYNC only FCC ID: KMHSG1G1 IC: 1422A-SG1G1 FCC ID: WDGSG1G1 IC: 5248B-SG1G1 Vehicle with SYNC and MyFord Touch or MyLincoln Touch FCC ID: KMHSYNCG2 IC: 1422A-SYNCG2 This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada.
  • Page 570: Index

    Index 911 Assist™ ......441, 516 All Wheel Drive (AWD), driving off road ......209 Ambient mood/lighting ..522–523 Ambulance packages ....16 ABS (see Brakes) .....223 AM/FM ........481 Accessing and using your Antifreeze USB port ........494 (see Engine coolant) ....307 Accessing call history/phone Anti-lock brake system book during active call .....429 (see Brakes) ......223...
  • Page 571 ....304 CD player ......134, 492 refill capacities ......391 CD voice commands ....493 Customer Assistance ....276 Cell phone use ......17 Ford Extended Service Changing a tire ......371 lan ..........400 Changing the air filter ....323 Getting roadside assistance ...276 Getting the service Child safety seats you need .........282...
  • Page 572 Index Engine oil checking and adding ....306 Daytime running lamps dipstick ........306 (see Lamps) ........87 filter, specifications ....395 refill capacities ......391 Defrost .......146, 148 rear window ......152 Event data recording ....12 Dipstick Exhaust fumes ......185 automatic transmission fluid ..........313 engine oil ......304, 306 Display settings ......521 Fail safe cooling ......310 Drivebelt ........389...
  • Page 573 Index Fuel - flex fuel vehicle Illuminated visor mirror .....95 (FFV) .........188, 191 Information displays ....104 Fuses ......290–291, 296 Inspection/maintenance (I/M) testing ........198 Instrument panel cleaning ......336–337 Garage door opener ..168, 172 cluster ........99 Gas cap (see Fuel cap) ....193 lighting up panel and Gauges .........97 interior ........87...
  • Page 574 Index interior lamps ......89 Moon roof ........96 replacing bulbs ..327, 329–330 Motorcraft® parts .....332, 395 Lane change indicator MyFord Touch™ system ..466 (see Turn signal) ......88 MyKey ..........67 LATCH anchors ......31 Lights, warning and indicator ..99 Listening to music ....478 Navigation features ....537 Loading instructions ....247 Navigation voice commands ..547...
  • Page 575 Index Power distribution box Reverse sensing system ...233 (see Fuses) .......291 Roadside assistance ....276 Power door locks ......72 Roll stability control ....228 Power mirrors ......92 Route preferences ....542 Powerpoint ........178 Power steering ......240 fluid, checking and adding ..317 Safety Belt Maintenance ....45 fluid, refill capacity ....391 Safety belts Power Windows ......90...
  • Page 576 Index heated ........163 controls ........80 memory seat .....63, 160 tilting .........80 SecuriCode keyless entry Supplemental Restraint System system ..........75 (SRS) (see airbags) ....48 Supported media file types ..497 SecuriLock passive anti-theft system ..........77 Supported player, media formats and metadata Selecting your media source information ........497 (USB, Line in, BT audio) ..454 SYNC®...
  • Page 577 Index terminology ......347 Using privacy mode ....429 tire grades .......346 treadwear ......346, 358 Touchscreen features (climate) ........534 Vehicle health report ..443, 518 Towing .......253, 266, 268 Vehicle Identification Number recreational towing ....268 (VIN) ..........395 Trailer Brake Controller-Integrated ....259 Vehicle loading ......241 trailer towing ......253 Ventilating your vehicle ...186 wrecker ........266...

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