Lexus ES-300 2001 Manual page 503

REPORTING SAFETY DEFECTS
FOR U.S. OWNERS
If you believe that your vehicle has a defect
which could cause a crash or could cause
injury or death, you should immediately inform
the National Highway Traffic Safety
Administration (NHTSA) in addition to
notifying Toyota Motor Sales, U.S.A., Inc.
(Toll–free: 1–800–25–LEXUS).
If NHTSA receives similar complaints, it may
open an investigation, and if it finds that a
safety defect exists in a group of vehicles, it
may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your dealer,
or Toyota Motor Sales, U.S.A., Inc.
To contact NHTSA, you may either call the
Auto Safety Hotline
486
REPORTING SAFETY DEFECTS
FOR U.S. OWNERS
Reporting safety defects for U.S. owners
1–800–424–9393
Washington, D.C. area) or write to: NHTSA,
U.S.
Washington, D.C. 20590. You can also obtain
other information about motor vehicle safety
from the Hotline.
toll–free at
SECTION
. . . . . . . . .
(or 366–0123
Department of Transportation,
7
486
in