Resetting The Epson Scan 2 Settings; Solving Flatbed Scanner Dock Problems; Scanned Image Edges Are Cropped - Epson ES-400 II User Manual

Resetting the Epson Scan 2 Settings

If you continue to experience image quality problems after trying all possible solutions, you may need to
reset the Epson Scan 2 settings using the Epson Scan 2 Utility.
1. Do one of the following to start the Epson Scan 2 Utility:
• Windows 10: Click
• Windows 8.x: Navigate to the Apps screen and select Epson Scan 2 Utility.
• Windows (other versions): Click
EPSON > Epson Scan 2 > Epson Scan 2 Utility.
• Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2
Utility.
2. Click the Other tab.
3. Click Reset and confirm your choice.
Note: If resetting the Epson Scan 2 settings does not solve your problem, uninstall Epson Scan 2 and re-
install it.
Parent topic:

Solving Flatbed Scanner Dock Problems

Check these solutions if you have problems scanning with the optional flatbed scanner dock (ES-400 II).

Scanned Image Edges are Cropped

Line of Dots Appears in All Scanned Images
Back of Original Image Appears in Scanned Document
Parent topic:
Scanned Image Edges are Cropped
If the edges of a scanned image are cropped, make sure your original is placed correctly for scanning. If
necessary, move your original away from the edges of the scanner glass slightly.
In the Epson Scan 2 or Epson ScanSmart settings, set the Edge Fill setting to None.
Parent topic:
> EPSON > Epson Scan 2 Utility.
Solving Problems
Solving Problems
Solving Flatbed Scanner Dock Problems
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