Sharp MX-C557F User Manual page 241

Troubleshooting
Action
Step 1
a
Depending on your operating system, specify the paper type
from the Printing Preferences or Print dialog.
Notes:
•
Make sure that the setting matches the paper loaded in
the tray.
•
You can also change the setting on the printer control
panel. From the home screen, touch Settings > Paper >
Tray Configuration > Paper Size/Type.
b
Print the document.
Do horizontal white lines appear on prints?
Step 2
a
Load the specified paper source with the recommended paper
type.
b
Print the document.
Do horizontal white lines appear on prints?
Vertical white lines
Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
Yes No
Go to step 2. The problem is
solved.
Contact your dealer. The problem is
solved.
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