Sharp MX-C250 Operation Manual
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Sharp MX-C250 Operation Manual

Digital full color multifunctional system
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See also: Service Manual , Installation Manual
MODEL: MX-C250
MX-C300W
DIGITAL FULL COLOR
MULTIFUNCTIONAL SYSTEM

OPERATION GUIDE

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Summary of Contents for Sharp MX-C250

  • Page 1: Operation Guide

    MODEL: MX-C250 MX-C300W DIGITAL FULL COLOR MULTIFUNCTIONAL SYSTEM OPERATION GUIDE...

  • Page 2: Introduction

    INTRODUCTION This manual describes MX-C250/MX-C300W Digital full color multifunctional system. • Where "MX-XXXX" appears in this manual, please substitute the name of your model for "XXXX". For the name of your model, see p.8. Note • The screen images and procedures that appear in this manual are mainly for Windows 7. With other versions of Windows, some screen images may be different from those in this manual.

  • Page 3: Table Of Contents

    CONTENTS INTRODUCTION ..........2 USING THE MANUAL ........7 ● ABOUT THE MANUALS ........7 ● CONVENTIONS USED IN THIS MANUAL ..7 DIFFERENCES BETWEEN MODELS....8 BEFORE USING THE MACHINE COPY FUNCTIONS PART NAMES AND FUNCTIONS ..... 9 NORMAL COPYING ........26 ●...
  • Page 4 PRINTER FAX FUNCTIONS ● PRINTER FUNCTION OF THE MACHINE ..39 TO USE THIS PRODUCT CORRECTLY AS A FACSIMILE ............79 PRINTING FROM WINDOWS......40 ● PRINTER DRIVER PROPERTIES WINDOW ..40 POINTS TO CHECK AND PROGRAM AFTER ● BASIC PRINTING PROCEDURE......41 INSTALLATION ..........
  • Page 5 FORWARDING RECEIVED DATA TO A NETWORK ADDRESS (INBOUND ROUTING SETTINGS) ..113 TROUBLESHOOTING ● CONFIGURING THE BASIC SETTINGS ..113 ● SETTINGS THE DESTINATION....115 TROUBLESHOOTING........141 SENDING A FAX DIRECTLY FROM A ● NETWORK PROBLEMS......143 COMPUTER (PC-Fax) ........116 ● MACHINE/COPYING PROBLEMS ....143 ●...
  • Page 6 SYSTEM SETTINGS WEB FUNCTIONS IN THE MACHINE PURPOSE OF THE SYSTEM SETTINGS ..168 ABOUT THE WEB PAGES ......190 ● PROGRAMS RELATED TO ALL FUNCTIONS ● HOW TO ACCESS THE WEB PAGE ..190 OF THE MACHINE ........168 ABOUT THE WEB PAGES (FOR USERS) ..191 ●...

  • Page 7: Using The Manual

    To get full use of all machine features, be sure to familiarise yourself with this manual and the machine. For quick reference during machine use, SHARP recommends printing out this manual and keep it in a handy location.

  • Page 8: Differences Between Models

    Copy Speed Wireless LAN FAX Function Document Feeder MX-C300W 30CPM 2-sided MX-C250 25CPM 1-sided AB series (metric) and inch series references Both specifications are quoted where applicable. For example: Page 4: 8-1/2" x 11" and 5-1/2" x 8-1/2" (A4 and B5)

  • Page 9: Before Using The Machine

    BEFORE USING THE MACHINE This chapter contains basic information that should be read before using the machine. PART NAMES AND FUNCTIONS (17) (15) (18) (16) (11) (12) (10) (19) (13) (14) Document glass (10) Front cover Place an original that you wish to scan face down Open to replace the toner cartridge etc.
  • Page 10 BEFORE USING THE MACHINE (23) (24) (25) (28) (26) (27) (21) (30) (29) (32) (20) (33) (22) (31) (20) Toner cartridge (Y/M/C/Bk) (30) Fusing unit release levers Contains toner. When the toner runs out in a Push down these levers to release the pressure cartridge, the cartridge of the color that ran out when removing misfed paper from inside the must be replaced.

  • Page 11: Operation Panel

    BEFORE USING THE MACHINE OPERATION PANEL (1) (2) (4) (5) (6)(7) (8) (9) (10) (11) (12) (13) (14) (15)(16) Display (10) [EXPOSURE] key Shows various messages. (p.13, 81, 125) Use to select the exposure mode. (p.28) [FAX] key / indicator (11) [ENERGY SAVE] key / indicator Press to select fax mode.
  • Page 12 BEFORE USING THE MACHINE (17) (18) (19) (20) (21) (22) (23) (24) (25) (26) (27) (28) (29) (30) (17) [COMM. SETTING] key (25) Numeric keys This is used to switch between memory Enter characters/numbers. transmission and direct transmission, and to (26) [READ-END] key switch between automatic reception and manual When copying in sort mode from the document...

  • Page 13: Display

    BEFORE USING THE MACHINE DISPLAY This section explains how to use the display. LEFT MENU AND RIGHT MENU The display on the machine has a right menu containing frequently used settings and a left menu for display of the settings and setting screens of each function. Left Menu Right Menu Left Menu (Example: Copy mode)

  • Page 14: How To Use The Display

    BEFORE USING THE MACHINE Right Menu Connection status display (Models with the wireless LAN function only) Displayed when wireless LAN is on. Wireless infrastructure mode: Connecting Wireless infrastructure mode: Not connected Wired + wireless access point mode: With handset connected Wired + wireless access point mode: Without handset connected Connection failure of wireless LAN...

  • Page 15: Power On And Off

    BEFORE USING THE MACHINE POWER ON AND OFF The power switch is located on the left side of the machine. POWER ON POWER OFF Make sure that the machine is not in Turn the power switch to the "ON" operation and then turn the power switch position.

  • Page 16: Loading Paper

    )). For paper specifications, see the specifications in the Start Guide. • Plain paper other than SHARP standard paper (16 lbs. to 28 lbs. (60 g/m to 105 g/m Recycled paper, colored paper and pre-punched paper must meet the same specifications as plain paper. Contact your dealer or nearest SHARP Service Department for advice on using these types of paper.

  • Page 17: Print Side Face Up Or Face Down

    BEFORE USING THE MACHINE PRINT SIDE FACE UP OR FACE DOWN Paper is loaded with the print side face up or face down depending on the paper type and tray. The loading orientation of punched paper, letterhead paper, and pre-printed paper differs from that of other paper. For details, see "Example: Placement orientations of punched paper, letter head paper, and pre-printed paper"...

  • Page 18: Special Papers

    • Use SHARP recommended transparency film and label sheets. Using other than SHARP recommended paper may result in misfeeds or smudges on the output. If other than SHARP recommended media must be used, feed each sheet one at a time using the bypass tray (do not attempt continuous copying or printing).

  • Page 19: Loading Paper

    BEFORE USING THE MACHINE LOADING PAPER Make sure that the machine is not copying or printing, and then follow these steps to load paper. Loading the paper tray Gently lift and pull out the paper tray until it stops. Push the pressure plate down, and adjust the plates in the tray to the length and width of the paper.

  • Page 20: Loading The Bypass Tray

    BEFORE USING THE MACHINE Loading the bypass tray To feed an envelope, first press down the fixing unit release levers (2 places) to release the pressure, and then follow the steps below. Unfold the bypass tray. Open out the bypass tray extension. Push the center of the pressure plate down until it locks into place.
  • Page 21 • When loading envelopes, make sure that they are straight and flat and do not have loosely glued construction flaps (not the closure flap). • Special papers except SHARP recommended transparency film, labels, and envelopes must be fed one sheet at a time through the bypass tray.

  • Page 22: Tray Settings

    BEFORE USING THE MACHINE Inserting transparency film • Use SHARP-recommended transparency film. • Do not touch the print side of transparency film. • When loading multiple sheets of transparency film in the bypass tray, be sure to fan the sheets several times before loading.

  • Page 23: User Authentication Mode

    BEFORE USING THE MACHINE CHANGING THE PAPER TYPE OF A TRAY To change the paper type setting for a tray, follow the steps below. Press the [SPECIAL FUNCTION] key, select "Paper Type", select the tray with the [ ] or [ ] key, and press the [OK] key.

  • Page 24: Entering Characters

    BEFORE USING THE MACHINE ENTERING CHARACTERS This section explains how to enter and edit characters for names of rapid dial numbers, Speed Dial numbers, and group keys, as well as account names, program names, and search characters for the address list. CHARACTERS THAT CAN BE ENTERED Characters that can be entered for names The following characters can be entered:...
  • Page 25 BEFORE USING THE MACHINE Characters are entered by pressing the numeric keys on the operation panel. The letters entered with each numeric key are shown below. Characters that can be entered Characters that can be entered for Characters that can be used for names search characters 1 Space -...

  • Page 26: Copy Functions

    COPY FUNCTIONS This chapter explains how to use the copy functions. NORMAL COPYING This section explains how to make a regular copy. If "User authentication" has been enabled (p.178), enter your 5-digit account number. Make sure that the operation panel shows the copy screen. If the machine is not in copy mode, press the [COPY] key.

  • Page 27: Placing The Original

    COPY FUNCTIONS PLACING THE ORIGINAL Place the original on the document glass. Models with the one-sided scanning function Set the originals face up in the document feeder tray. Open the document feeder Use the peep hole (see and place the original face Peep hole the illustration at right) to down on the document glass.

  • Page 28: Making A Copy Darker Or Lighter

    COPY FUNCTIONS • Specify the original size after placing the original. (p.29) Note Note • Do not place originals of different sizes together in the document feeder tray. This may cause misfeeds. • The following icons appear when the original is placed. None: Document Glass Automatic document feeder (one-sided scanning).

  • Page 29: Selecting The Original Size

    COPY FUNCTIONS SELECTING THE ORIGINAL SIZE When you want to change the original size, select "Original Size" on the right menu and press the [OK] key. Select Inch or AB with the [ ] keys, and select the size with the [ ] keys.

  • Page 30: Automatic Duplex Copying

    COPY FUNCTIONS AUTOMATIC DUPLEX COPYING Two originals placed on the document glass can be copied onto each side of a single sheet of paper. In addition, a document feeder (Models with the two-sided scanning function) can be used to copy two originals onto one sheet of paper, or one duplex original onto two sheets of paper, or one duplex original onto each side of one sheet of paper.

  • Page 31: Convenient Copy Functions

    COPY FUNCTIONS CONVENIENT COPY FUNCTIONS This section explains major convenient copy functions. SORT COPY ● Copies of multiple original pages can be sorted into sets. (Sort) ● Copies of multiple original pages can be grouped by page. (No Sort) Sort No Sort When the document glass is used, "No Sort"...

  • Page 32: Id Card Copy

    COPY FUNCTIONS ID CARD COPY You can copy the front and back sides of ID card onto a page through this function. The layout of the ID card copy, set the "ID Card Setting" of SYSTEM SETTINGS (p.182). Original Copies Front Back Set Vertically...

  • Page 33: Resolution Settings

    COPY FUNCTIONS RESOLUTION SETTINGS You can adjust the resolution for scanning an original on the document glass or in the auto document feeder, and select high image quality or high speed as appropriate for your needs. With the base screen of copy mode displayed, press the [SPECIAL FUNCTION] key, select "Resolution" with the ] keys, and press the [OK] key to display the resolution screen.

  • Page 34: Special Modes

    COPY FUNCTIONS SPECIAL MODES To display the special functions menu, press the [SPECIAL FUNCTION] key with the base copy screen displayed, and press the [ ] keys to select "SPECIAL FUNCTIONS". COPYING MULTIPLE ORIGINALS ONTO A SINGLE SHEET OF PAPER (2 IN 1 / 4 IN 1 COPY) Multiple originals can be copied onto a single sheet of paper in a selected layout pattern.

  • Page 35: Single Sheet Of Paper (2 In 1 / 4 In 1 Copy)

    COPY FUNCTIONS CARD SHOT When copying a card, this function allows you to print the front and back sides of the card next to each other on a single sheet of paper. This function creates 2 in 1 images of the front and back side of the card and centers them on the paper. Original Copy Original...

  • Page 36: Adjusting The Sharpness Of An Image (Sharpness)

    This is used to sharpen an image or make it softer. Select "Sharpness" with the [ ] keys and press the [OK] key. Select "Off", "Soft", or "Sharp" with the [ ] keys and press the [OK] key. WHITENING FAINT COLORS IN COPIES (Suppress Background) This feature is used to suppress light background areas.

  • Page 37: Frequently Used Settings (Programs)

    COPY FUNCTIONS FREQUENTLY USED SETTINGS (PROGRAMS) A group of copy settings can be stored together as a program. A stored program can be easily invoked. STORING A PROGRAM The following copy settings can be stored: Duplex, Zoom, Exposure, Resolution, Orig. Size Enter, Paper Size, Sort, 2in1/4in1, Card Shot, RGB Adjust, Sharpness, Suppress BG With the copy base screen displayed, press the [SPECIAL FUNCTION] key, select "Register Program"...
  • Page 38 COPY FUNCTIONS DELETING A PROGRAM Select the number of the program that you want to delete with the [ ][ ] keys and press the [OK] key. Select "Delete" with the [ ][ ] keys and press the [OK] key. The selected program location changes to "No Store".

  • Page 39: Printer

    PRINTER PRINTER FUNCTION OF THE MACHINE The machine is equipped standard with a full color printing function. To enable printing from your computer, a printer driver must be installed. See the table below to determine which printer driver to use in your environment. Environment Printer driver type PCL6...

  • Page 40: Printing From Windows

    PRINTER PRINTING FROM WINDOWS PRINTER DRIVER PROPERTIES WINDOW (1) Select the printer driver of the machine. • If the printer drivers appear as icons, click the icon of the printer driver to be used. • If the printer drivers appear as a list, select the name of the printer driver to be used from the list. (2) Click the [Preferences] button.

  • Page 41: Basic Printing Procedure

    PRINTER BASIC PRINTING PROCEDURE The following example explains how to print a document from "WordPad", which is a standard accessory program in Windows. Select [Print] from the [File] menu of (1) Click the [Paper] tab. (2) Select the paper size. WordPad.

  • Page 42: Printing On Envelopes

    PRINTER PRINTING ON ENVELOPES The bypass tray can be used to print on special media such as envelopes. The procedure for printing on an envelope from the printer driver properties screen is described below. For the types of paper that can be used in the bypass tray, see "PAPER" (P.16) in "BEFORE USING THE MACHINE".

  • Page 43: Printing When The User Authentication Function Is Enabled

    PRINTER PRINTING WHEN THE USER AUTHENTICATION FUNCTION IS ENABLED When the user authentication function is enabled in the machine's system settings (administrator), your user information (login name, password, etc.) must be entered in the printer driver properties window before you can print.

  • Page 44: Viewing Printer Driver Help

    PRINTER VIEWING PRINTER DRIVER HELP When selecting settings in the printer driver, you can display Help to view explanations of the settings. Open the printer driver properties window from the print window of the software application. Click the [Help] button. The Help window will open to let you view explanations of the settings on the tab.

  • Page 45: Saving Frequently Used Print Settings

    PRINTER SAVING FREQUENTLY USED PRINT SETTINGS Settings configured on each of the tabs at the time of printing can be saved as user settings. Saving frequently used settings or complex color settings under an assigned name makes it easy to select those settings the next time you need to use them.

  • Page 46: Using Saved Settings

    PRINTER USING SAVED SETTINGS Open the printer driver properties window from the print window of the software application. Select the print settings. (1) Select the user settings that you wish to use. (2) Click the [OK] button. Start printing. Deleting saved settings Select the user settings that you want to delete in (1) of step 2 above, and click the [Delete] button.

  • Page 47: Changing The Printer Driver Default Settings

    PRINTER CHANGING THE PRINTER DRIVER DEFAULT SETTINGS The default settings of the printer driver can be changed using the procedure below. The settings selected using this procedure are saved and become the default settings when printing from a software application. (Settings selected in the printer driver properties window when printing from an application remain in effect only while the application is in use.) Click the [Start] button (...

  • Page 48: Printing From A Macintosh

    PRINTER PRINTING FROM A MACINTOSH BASIC PRINTING PROCEDURE The following example explains how to print a document from the standard accessory program "TextEdit" in Mac OS X. To use the machine as a printer for the Macintosh, the machine must be connected to a network. Note To install the PPD file and configure printer driver settings, see Software Setup Guide.

  • Page 49: Selecting The Paper

    PRINTER Select print settings. Click the [Print] button. Click next to [Copies & Pages] and select the settings that you wish to configure from the pull-down menu. The corresponding setting Printing begins. screen will appear. If the settings do not appear in Mac OS X v10.5, 10.6 and 10.7, click "...
  • Page 50 PRINTER PRINTING ON ENVELOPES The bypass tray can be used to print on special media such as envelopes. The procedure for printing on an envelope from the printer driver properties screen is described below. For the types of paper that can be used in the bypass tray, see "PAPER" (P.16). For the procedure for loading paper in the bypass tray, see "Loading the bypass tray"...

  • Page 51: Printing When The User Authentication Function Is Enabled

    PRINTER PRINTING WHEN THE USER AUTHENTICATION FUNCTION IS ENABLED When the user authentication function is enabled in the machine's system settings (administrator), you must enter your user number in order to print. Select [Print] from the application's Start printing. [File] menu. (1) Enter your user information.

  • Page 52: Frequently Used Function

    PRINTER FREQUENTLY USED FUNCTION This section explains frequently used functions. • "SELECTING THE COLOR MODE" (P.52) • "FITTING THE PRINT IMAGE TO THE PAPER" • "TWO-SIDED PRINTING" (P.55) (P.56) • "PRINTING MULTIPLE PAGES ON ONE PAGE" (P.57) The explanations assume that the paper size and other basic settings have already been selected. For the basic procedure for printing and the steps for opening the printer driver properties window, see the following section: •...

  • Page 53: Black And White Printing

    PRINTER BLACK AND WHITE PRINTING [Black and White] can be selected on the [Main] tab as well as on the [Color] tab. Click the [Black and White Print] checkbox on the [Main] tab so that a checkmark appears. The [Black and White Print] checkbox on the [Main] tab and the "Color Mode" setting on the [Color] tab are linked. When the [Black and White Print] checkbox is selected on the [Main] tab, [Black and White] is also selected on the [Color] tab.

  • Page 54: Selecting A Print Mode Setting

    PRINTER SELECTING A PRINT MODE SETTING This section explains the procedure for selecting a print mode setting. The "Print Mode Settings" consist of the following two items: Normal: This mode is suitable for printing data such as regular text or a table. High Quality: The print quality of color photos and text is high.

  • Page 55: Two-Sided Printing

    PRINTER TWO-SIDED PRINTING The machine can print on both sides of the paper. This function is useful for many purposes, and is particularly convenient when you want to create a simple pamphlet. Two-sided printing also helps conserve paper. Paper Print results orientation Windows Macintosh...

  • Page 56: Fitting The Print Image To The Paper

    PRINTER FITTING THE PRINT IMAGE TO THE PAPER This function is used to automatically enlarge or reduce the printed image to match the size of the paper loaded in the machine. This is convenient for such purposes as enlarging an Invoice or letter size document to Letter or ledger size to make it easier to view, and to print when the same size of paper as the document image is not loaded in the machine.

  • Page 57: Printing Multiple Pages On One Page

    PRINTER PRINTING MULTIPLE PAGES ON ONE PAGE This function can be used to reduce the print image and print multiple pages on a single sheet of paper. This is convenient when you want to print multiple images such as photos on a single sheet of paper, and when you want to conserve paper.
  • Page 58 PRINTER Windows (1) Configure the settings on the [Main] tab. (2) Select the number of pages per sheet. (3) If you wish to print borderlines, click the [Border] checkbox so that a checkmark appears. (4) Select the order of the pages. (2) (3) Macintosh (1) Select [Layout].

  • Page 59: Convenient Printing Functions

    PRINTER CONVENIENT PRINTING FUNCTIONS This section explains convenient functions for specific printing objectives. • "CONVENIENT FUNCTIONS FOR CREATING • "FUNCTIONS THAT COMBINE TEXT AND PAMPHLETS AND POSTERS" (P.59) IMAGES" (P.68) • "FUNCTIONS TO ADJUST THE SIZE AND • "PRINT FUNCTIONS FOR SPECIAL PURPOSES" ORIENTATION OF THE IMAGE"...

  • Page 60: Increasing The Margin (Margin Shift)

    PRINTER Macintosh (1) Select [Printer Features]. (2) Select the "Binding Edge". (3) Select [Tiled Pamphlet] or [2-Up Pamphlet]. INCREASING THE MARGIN (Margin Shift) This function is used to shift the print image to increase the margin at the left, right, or top of the paper.

  • Page 61: Creating A Large Poster (Poster Printing)

    PRINTER CREATING A LARGE POSTER (Poster Printing) (This function is only available in Windows.) One page of print data can be enlarged and printed using multiple sheets of paper (4 sheets (2 x 2), 9 sheets (3 x 3) or 16 sheets (4 x 4)). The sheets can then be attached together to create a large poster.

  • Page 62: Functions To Adjust The Size And Orientation Of The Image

    PRINTER FUNCTIONS TO ADJUST THE SIZE AND ORIENTATION OF THE IMAGE ROTATING THE PRINT IMAGE 180 DEGREES (Rotate 180 degrees) This feature rotates the image 180 degrees so that it can be printed correctly on paper that can only be loaded in one orientation (such as envelopes or paper ABCD with punch holes).
  • Page 63 PRINTER ENLARGING/REDUCING THE PRINT IMAGE (Zoom/XY-Zoom) This function is used to enlarge or reduce the image to a selected percentage. This allows you to enlarge a small image or add margins to the paper by slightly reducing an image. When using the PS printer driver (Windows), you can set the width and length percentages separately to change the proportions of the image.

  • Page 64: Color Mode Adjustment Function

    PRINTER COLOR MODE ADJUSTMENT FUNCTION ADJUSTING THE BRIGHTNESS AND CONTRAST OF THE IMAGE (Color Adjustment) The brightness and contrast can be adjusted in the print settings when printing a photo or other image. These settings can be used for simple corrections when you do not have image editing software installed on your computer.

  • Page 65: Printing Faint Text And Lines In Black

    PRINTER PRINTING FAINT TEXT AND LINES IN BLACK (Text To Black/Vector To Black) (This function is only available in Windows.) • When printing a color image in grayscale, color text ABCD ABCD and lines that are faint can be printed in black. (Raster data such as bitmap images cannot be adjusted.) This allows you to bring out color text and lines that are faint and difficult to see when printed in grayscale.

  • Page 66: Selecting Color Settings To Match The Image Type (Advanced Color)

    PRINTER SELECTING COLOR SETTINGS TO MATCH THE IMAGE TYPE (Advanced Color) Preset color settings are available in the machine's printer driver for various uses. These enable printing using the most suitable color settings for the color image type. Advanced color settings can also be configured to match the objective of the color image, such as color management settings and the screening setting for adjustment of color tone expression.
  • Page 67 • Simulation Profile: Selecting a process color. *1 Cannot be enabled when using a PS printer driver in Windows 7/Vista/Server 2008/8/Server 2012. *2 Only the SPDL2-c printer driver can be used. SPDL is an acronym for Sharp Printer Description Language.

  • Page 68: Functions That Combine Text And Images

    PRINTER FUNCTIONS THAT COMBINE TEXT AND IMAGES ADDING A WATERMARK TO PRINTED PAGES (Watermark) Faint shadow-like text can be added to the background of the printed image as a watermark. The size, color, density, and angle of the watermark text can be adjusted.
  • Page 69 PRINTER PRINTING AN IMAGE OVER THE PRINT DATA(Image Stamp) (This function is only available in Windows.) A bitmap or JPEG image stored on your computer can be printed over the print data. The size, position, and angle of the image can be adjusted. This feature can be used to "stamp"...

  • Page 70: Printing With An Overlay File

    PRINTER CREATING OVERLAYS FOR PRINT DATA (Overlays) (This function is only available in Windows.) The print data can be printed in a previously created XXXX XXXX overlay. By creating table rulings or a decorative frame in an application different from that of the text file and 1 100 1 100 registering the data as an overlay file, an attractive...

  • Page 71: Print Functions For Special Purposes

    PRINTER PRINT FUNCTIONS FOR SPECIAL PURPOSES PRINTING SPECIFIED PAGES ON DIFFERENT PAPER (Different Paper) • Using this function in a Windows environment The front cover can be printed on paper that is different from the other pages. Use this function when you wish to print the front cover on heavy paper, or different paper such as colored paper.

  • Page 72: Convenient Printer Functions

    PRINTER CONVENIENT PRINTER FUNCTIONS SAVING AND USING PRINT FILES (Retention) This function is used to store a print job as a file on the machine, allowing the job to be printed from the operation panel. The location for storing a file can be selected to prevent the file from being mixed together with files of other users.
  • Page 73 PRINTER Printing a job stored by retention When retention is performed, the display appears as follows: Press the [ ] key to display the list of print hold jobs. Select the print job with the [ ] keys. Press the [OK] key. Print or delete the print job with the [ ] keys.

  • Page 74: Printing Without The Printer Driver

    PRINTER PRINTING WITHOUT THE PRINTER DRIVER When you do not have the printer driver installed on your computer, or when the software application used to open a file that you wish to print is not available, you can print directly to the machine without using the printer driver. The file types (and corresponding extensions) that can be printed directly are shown below.

  • Page 75: Directly Printing A File In Usb Memory

    PRINTER DIRECTLY PRINTING A FILE IN USB MEMORY A file in a USB memory device connected to the machine can be printed from the operation panel of the machine without using the printer driver. When the printer driver of the machine is not installed on your computer, you can copy a file into a commercially available USB memory device and connect the device to the machine to print the file directly.

  • Page 76: Directly Printing From A Computer

    PRINTER DIRECTLY PRINTING FROM A COMPUTER Settings can be configured in the Web pages of the machine to enable direct printing from a computer without using the printer driver. For the procedure for accessing the Web pages, see "ABOUT THE WEB PAGES" (P.190). FTP PRINT You can print a file from your computer by simply dragging and dropping the file onto the FTP server of the machine.

  • Page 77: Appendix

    PRINTER APPENDIX PRINTER DRIVER SPECIFICATION LIST Available functions and output results may vary depending on the type of printer driver being used. Windows Macintosh Function PCL6 Frequently Copies 1-999 1-999 1-999 1-999 used Orientation functions N-Up Number 2,4,6,8,9,16 2,4,6,8,9,16 2,4,6,9,16 2,4,6,9,16 of pages Order...
  • Page 78 PRINTER Windows Macintosh Function PCL6 Image Print Mode Normal/ Normal/ Normal/ Normal/ Quality High Quality High Quality High Quality High Quality Graphics Mode Selection Toner Save Font Resident font 80 fonts 136 fonts 136 fonts 136 fonts Selectable download bitmap, bitmap, bitmap, font...

  • Page 79: Fax Functions

    The date and time are protected by a lithium battery in the machine. • When the battery dies, please contact your local Sharp dealer or SHARP Service Department for assistance in disposing of this battery. The machine will not operate once the battery dies.

  • Page 80: Points To Check And Program After Installation

    FAX FUNCTIONS POINTS TO CHECK AND PROGRAM AFTER INSTALLATION After installing the machine and before using it as a fax machine, check the following points and program the required information. Set the date and time The machine has an internal clock. It is important to set the correct date and time because they are used for such features as Timer Transmission (p.98).

  • Page 81: Fax Mode (Base Screen)

    FAX FUNCTIONS FAX MODE (BASE SCREEN) The base screen of fax mode is displayed by pressing the [FAX] key when the copy mode, or scan mode screen appears. The base screen of fax mode (10) (11) (12) Left Menu Right Menu Message display Reception mode display (p.96) Messages appear here to indicate the current...

  • Page 82: Originals

    FAX FUNCTIONS ORIGINALS ORIGINALS THAT CAN BE FAXED Original sizes Using the document Scanning width is fixed to A4 width (210mm) or 8-1/2" (216mm). Scanning length is automatically adjusted from 148mm to 500mm. feeder Using the document All are scanned at 8-1/2" x 11" or A4. glass •...

  • Page 83: Convenient Dialing Methods (Auto-Dialing)

    FAX FUNCTIONS CONVENIENT DIALING METHODS (AUTO-DIALING) The fax function includes a convenient auto dial feature (Speed dialing and group dialing). By programming frequently dialed numbers, you can call and send faxes to these locations by means of a simple dialing operation (p.87).

  • Page 84: Fax Transmission Methods

    FAX FUNCTIONS FAX TRANSMISSION METHODS There are three basic methods for fax transmission: memory transmission, direct transmission, and manual transmission. When memory transmission is used, the document is temporarily stored in memory before being transmitted. When direct transmission or manual transmission is used, the document is transmitted without being stored in memory.

  • Page 85: Sending A Fax

    FAX FUNCTIONS SENDING A FAX BASIC PROCEDURE FOR SENDING FAXES Make sure that the machine is in fax mode. The FAX indicator is lit when the machine is in fax mode. If the indicator is not lit, press the [FAX] key. If user authentication has been enabled for the fax function in the system settings, a message will appear prompting you to enter your user number when you switch to fax mode.
  • Page 86 FAX FUNCTIONS Entering a pause If a pause is necessary when dialing an international number, press the [REDIAL] key. (This key functions as a pause key when entering a number.) If you press the [PAUSE] key once, a hyphen ("-") appears and a 2-second pause* is inserted. After entering a number, you can also press the [PAUSE] key to enter a hyphen and then enter another number using the numeric keys.

  • Page 87: Transmission By Auto-Dialing (Speed Dialing And Group Dialing)

    FAX FUNCTIONS TRANSMISSION BY AUTO-DIALING (SPEED DIALING AND GROUP DIALING) Instead of entering a full fax number with the numeric keys, you can send a fax by pressing the [SPEED] key and entering a 3-digit number. To use an automatic dialing, the 3-digit number and name and fax number of the destination must first be stored.

  • Page 88: Faxing A Two-Sided Original

    FAX FUNCTIONS FAXING A TWO-SIDED ORIGINAL Follow the steps below to automatically transmit both sides of a two-sided original. (Only on models with the two-sided scanning function.) Press the [DUPLEX] key on the operation panel and select "2-Sided". Select "Portrait-Booklet", "Portrait-Tablet", "Landscape-Booklet", and "Landscape-Tablet"...
  • Page 89 FAX FUNCTIONS Transmission settings (memory transmission mode and direct transmission mode) Transmission modes include memory transmission, where the original is temporarily scanned into memory before transmission, and direct transmission, where the original is transmitted directly without being scanned into memory. There are two types of memory transmission: "Storing transmission jobs (memory transmission)"...
  • Page 90 FAX FUNCTIONS Faxing by manual transmission (using the [SPEAKER] key) Press the [SPEAKER] key. When this key is pressed, a message regarding volume adjustment will appear briefly followed by the dial entry screen. You can adjust the speaker volume (high, middle, or low) by pressing the key.
  • Page 91 FAX FUNCTIONS Quick On-line When you use the document feeder to send a multi-page document and there are no previously stored jobs waiting or in progress (and the line is not being used), the machine dials the destination after the first page is scanned and begins transmitting scanned pages while the remaining pages are being scanned.

  • Page 92: How To Select The Resolution

    FAX FUNCTIONS HOW TO SELECT THE RESOLUTION The resolution can be changed to match the text size of the original, and the original type, such as a photo. Select "Resolution" in the right menu of the base screen of fax mode and press the [OK] key. Standard Select for an original with normal size text.

  • Page 93: Canceling A Fax Transmission

    FAX FUNCTIONS CANCELING A FAX TRANSMISSION To cancel a transmission that is in progress or a stored transmission job, follow the steps below. A transmission in progress or a stored transmission job is canceled from the fax status screen. (Printing of a received fax cannot be canceled.) To cancel a transmission while the original is being scanned ("Reading"...
  • Page 94 FAX FUNCTIONS Canceling a stored transmission job If you do not wish to cancel a stored transmission job and only wish to check its status, press the [BACK] key instead of the [C] key in step 4 to exit. Press the [FAX STATUS] key. The fax job status screen is displayed.

  • Page 95: Receiving Faxes

    FAX FUNCTIONS RECEIVING FAXES When another fax machine sends a fax to your machine, your machine will ring*, automatically receive the fax, and begin printing. (This is called automatic reception.) If you do not wish to have received faxes printed immediately, use the print hold function to hold received faxes in memory for printing at your convenience (all received faxes will be printed at once).

  • Page 96: Manual Fax Reception

    FAX FUNCTIONS If received data cannot be printed If the machine runs out of paper or toner, or a paper misfeed occurs, or if the machine is printing a print or copy job, received faxes will be held in memory until printing becomes possible. The received faxes are automatically printed when printing is possible.

  • Page 97: Function Key

    FAX FUNCTIONS FUNCTION KEY This is the initial setting that appears when the [SPECIAL FUNCTION] key is pressed in fax mode. FAX PRINT HOLD FUNCTION Faxes are normally printed as soon as they are received. This function is used to hold received faxes in memory rather than printing them as they are received. Faxes held in memory are printed manually all at once.

  • Page 98: Automatic Transmission At Aspecified Time

    FAX FUNCTIONS AUTOMATIC TRANSMISSION AT A SPECIFIED TIME This feature enables you to set up a transmission or polling operation to be performed automatically at a specified time up to a week in advance. This is convenient when you will be out of the office or for transmission at off-peak nighttime rates.

  • Page 99: Sending The Same Document To Multiple Destinations In A Single Operation

    FAX FUNCTIONS SENDING THE SAME DOCUMENT TO MULTIPLE DESTINATIONS IN A SINGLE OPERATION This feature is used to send a fax to multiple destinations in a single operation. The original to be transmitted is scanned into memory and then successively transmitted to the selected destinations. This feature is convenient for such purposes as distributing a report to company branches.

  • Page 100: Sending Options

    FAX FUNCTIONS SENDING OPTIONS This function allows your machine to call another fax machine and initiate reception of a document in that machine. A timer setting can also be specified to have the operation take place at night or at another specified time. (See "AUTOMATIC TRANSMISSION AT A SPECIFIED TIME"...

  • Page 101: Polling Memory

    FAX FUNCTIONS Serial polling mode Setting for polling reception from multiple fax machines. Select "Serial polling" steps 1 to 2 of the polling procedure "POLLING" (p.100). Before pressing the [BLACK & WHITE START] key in step 3, repeat steps 1 and 2 for each machine that you wish to poll. The receiving machine bears the expense (phone charges) of polling transmission.

  • Page 102: Scanning A Document Into Polling Memory

    FAX FUNCTIONS Scanning a document into polling memory This section explains how to scan a document into the polling memory. If other documents have already been stored in the polling memory, the new document will be appended to those documents. If the previous documents are no longer needed, they can be replaced.

  • Page 103: Storing, Editing, And Deleting Auto-Dial Numbers (Speed Dial Numbers, And Group Dials)

    FAX FUNCTIONS Deleting documents from the polling memory This procedure is used to delete documents from the polling memory when they are no longer needed. Select "Delete". Press the [OK] key. A screen appears asking you to confirm the deletion. Select "Yes"...
  • Page 104 FAX FUNCTIONS To finish the storing procedure, press the [BLACK & WHITE START] key. If you wish to program an option such as chain dialing, transmission speed, or international transmission mode, press the [OK] key. • If you pressed the [BLACK & WHITE START] key, you will return to step 3. If you wish to store another or Speed Dial number, repeat steps 3 to 6.
  • Page 105 FAX FUNCTIONS ● International transmission mode setting To set the international transmission mode, complete "Editing and deleting auto-dial numbers" (p.106). • When sending a fax to a foreign country, telephone line conditions can sometimes distort the fax or interrupt Note the transmission.
  • Page 106 FAX FUNCTIONS ● Editing and deleting auto-dial numbers To edit or delete an auto-dial number, follow steps 1 through 6 on p.103 and then follow the steps below. The Speed Dial number is being used in a transmission in progress or in a stored transmission, a Speed Dial Note number cannot be edited or cleared.

  • Page 107: Storing, Editing And Deleting Programs

    FAX FUNCTIONS STORING, EDITING AND DELETING PROGRAMS You can store a address setting, transmission method, original size enter, duplex scanning, resolution and exposure, own number sending, transmission settings. This will allow you to use the settings for a transmission by means of a simple operation (see "USING SETTINGS STORED AS A PROGRAM"...
  • Page 108 FAX FUNCTIONS ● EDITING PROGRAMS If you need to edit a previously stored program, follow these steps. Select the program that you wish to edit with the [ ] or [ ] key. Edit the program name (see "ENTERING CHARACTERS" (p.24)). •...

  • Page 109: Printing Lists Of Programmed Information And Settings

    All pages that you fax include this information. Example of fax page printed out by the receiving machine AP-1-2015-WED 03:00 PM SHARP PLANNING DIV. FAX No. 0666211221 P. 001/001 (1) Date and time: programmed in the system settings (see "Daylight Saving Time"...

  • Page 110: Forwarding Function

    FAX FUNCTIONS FORWARDING FUNCTION When printing is not possible because of a paper, toner, or other problem, you can forward received faxes to another fax machine if that machine has been appropriately programmed in your machine. This function can be conveniently used in an office or other workplace where there is another fax machine connected to a different phone line.

  • Page 111: Using The Forwarding Function

    FAX FUNCTIONS USING THE FORWARDING FUNCTION Programming the fax number of the forwarding destination The number of the forwarding destination is programmed in the system settings (see "Received Data FW. Station Set" (p.188)). Only one fax number can be programmed. The forwarding function cannot be used unless a number is programmed.

  • Page 112: Using Settings Stored As Aprogram

    FAX FUNCTIONS USING SETTINGS STORED AS A PROGRAM This function allows you to store the steps of an operation, including the destination and scanning settings, into a program. This function is convenient when you frequently send documents, such as a daily report, to the same destination.

  • Page 113: Forwarding Received Data Toa Network Address (Inbound Routing Settings)

    FAX FUNCTIONS FORWARDING RECEIVED DATA TO A NETWORK ADDRESS (INBOUND ROUTING SETTINGS) You can have received faxes automatically forwarded to a specified shared folder. As an example, this function can be used to route received faxes to a specified folder without printing the faxes. All Inbound Routing settings are configured in the Web page.
  • Page 114 FAX FUNCTIONS Set a file name for forwarding received data Select from the pull-down menu of items used for the file name. To add a desired text string, select the "Characters" and enter the string in "Preset of Character" using up to 64 characters.

  • Page 115: Settings The Destination

    FAX FUNCTIONS SETTINGS THE DESTINATION Specify a sending source of received data and forwarding destination network folder to configure a forwarding table. Up to 10 forwarding tables can be configured. For each forwarding table, set the following items: ● Forward Condition (enabling/disabling forwarding, and the conditions to determine forwarding) ●...

  • Page 116: Sending A Fax Directly From Acomputer (Pc-Fax)

    FAX FUNCTIONS Forward Condition Item Settings Description Forward Enable, Disable Enable or disable the destination to be set in this screen. Condition Forward (All), Forward Select the determination condition for forwarding the received FAX data. (Sender) Sender Number Item Description Fax No.

  • Page 117: Connecting An Extension Phone

    Make sure you hear a "click" sound indicating that the cord is securely connected. Only use an extension telephone that can be connected to a modular jack. Note If the shape of the cord plug is not compatible with the jack, consult your dealer or nearest Sharp customer service center.

  • Page 118: Using An Extension Phone

    FAX FUNCTIONS USING AN EXTENSION PHONE Using an extension phone for voice calls An extension phone connected to the machine can be used to place and receive voice calls just like a normal phone. A extension phone can be used while another mode is being used (copying, etc.). •...
  • Page 119 FAX FUNCTIONS Sending a fax after talking on the phone (Manual transmission) If the other fax machine is set to manual reception, you can talk to the other party and then send a fax without breaking the connection. Automatic redialing (p.91) will not take place if the line is busy. Note Follow steps 1 to 4 of "BASIC PROCEDURE FOR SENDING FAXES"...

  • Page 120: When A Transaction Report Is Printed

    FAX FUNCTIONS WHEN A TRANSACTION REPORT IS PRINTED The machine has been set to automatically print a transaction report to notify you of the result when a transmission is not successful or when the Broadcast transmission function is used. When transmission is not successful and a transaction report similar to the following is printed, "FOLLOWING DATA CANNOT BE SENT.

  • Page 121: Report At Regular Intervals (Communication Activity Report)

    FAX FUNCTIONS Reception result Explanation Reception was completed successfully P. FAIL The power was turned off or a power failure occurred. MEMORY FULL The image memory became full during substitute reception to memory. LENGTH OVER The transmitted document was over 800 mm long and therefore could not be received. NO RX ROLL When polling was attempted, (1) Your fax number (sender's number) was not programmed in your machine.

  • Page 122: When An Alarm Sounds And A Warning

    FAX FUNCTIONS WHEN AN ALARM SOUNDS AND A WARNING MESSAGE IS DISPLAYED When an error occurs during a transaction, an alarm will sound and a message will appear in the display. If one of the following messages appears, follow the instructions in the table. If another messages appears, see "INDICATORS AND DISPLAY MESSAGES"...

  • Page 123: Scanner Functions

    SCANNER FUNCTIONS ABOUT THE SCANNER FUNCTIONS With this machine a document or photo can be scanned into an image file. Installing the network expansion kit on the machine enables you to scan documents, photos, or other originals to create a data file. You can then send the data file to the file server or your computer using the inter-corporate network (Intranet) or the Internet.
  • Page 124 SCANNER FUNCTIONS Scanning from a TWAIN-compliant application A TWAIN-compliant application on a computer connected to the same network as the machine is used to scan a document or image. To use PC Scan, the scanner driver must be installed from the "Software CD-ROM" that accompanies the machine.

  • Page 125: The Base Screen Of Scanner Mode

    SCANNER FUNCTIONS THE BASE SCREEN OF SCANNER MODE The base screen of scan mode is displayed by pressing the [SCAN] key from the base screen of copy mode or fax mode. If a screen appears asking you what type of connection you are using after you press the [SCAN] key, select Note "Network"...

  • Page 126: Sending An Image

    SCANNER FUNCTIONS SENDING AN IMAGE BASIC TRANSMISSION PROCEDURE Make sure the machine is in scan mode. When the SCAN indicator is lit, the machine is in scan mode. If the indicator is not lit, press the [SCAN] key. If auditing mode has been enabled for the scan function in the system settings, a message will appear prompting you to enter your account number when you switch to scan mode.
  • Page 127 SCANNER FUNCTIONS Using the document feeder Using the document glass Press the [COLOR START] key or Press the [COLOR START] key or [BLACK & WHITE START] key. [BLACK & WHITE START] key. Scanning begins. Scanning begins. If scanning is completed normally, the following If you have another page to scan, screen is appears briefly and then the display change pages and then press [COLOR...

  • Page 128: Selecting A Destination (Using The [Address] Key)

    SCANNER FUNCTIONS SELECTING A DESTINATION (USING THE [ADDRESS] KEY) A destination can be selected using one of three methods: Selecting from "ADDRESS BOOK", using "ADDRESS ENTRY", or "ADDRESS SEARCH". • Multiple destination scan be selected for a Scan to E-mail transmission. (Maximum of 20.) Note •...

  • Page 129: Transmitting A Two-Sided Original

    SCANNER FUNCTIONS TRANSMITTING A TWO-SIDED ORIGINAL The original field of the display shows the original scanning size. The current original scan mode setting is indicated by an icon. One-sided scanning in the document feeder. Two-sided scanning in the document feeder (Models with the two-sided scanning function).

  • Page 130: Storing Scanning Settings

    SCANNER FUNCTIONS STORING SCANNING SETTINGS Sets of scanning settings (scan size, resolution, file type, etc.) can be changed for use in various scanning applications. SETTING THE SCANNING SIZE The default scanning size is 8-1/2" x 11". (If "SCANNING BUSINESS CARDS (BUSINESS CARD SCAN)" (p.133) has been selected, the scanning size is set to business card size.) If you change the original size, follow the steps below to change the setting after you have placed the original in the document feeder or on the document glass (p.27).

  • Page 131: Selecting The File Format

    SCANNER FUNCTIONS SELECTING THE FILE FORMAT After selecting scan mode and placing the original (steps 1 to 3 on p.126), perform the procedure below. The factory default settings are "PDF" for the file type and "Multi" for the file creation method (multiple scanned images are combined into one file).

  • Page 132: Adjusting The Scanning Exposure

    SCANNER FUNCTIONS ADJUSTING THE SCANNING EXPOSURE The exposure for an image can be adjusted. The larger the value, the darker the image. Select scan mode, place the original (steps 1 to 3 on p.126), and then follow the procedure below. The scanning exposure is set to "Txt/Prt Photo Auto"...

  • Page 133: Scanning Business Cards (Business Card Scan)

    SCANNER FUNCTIONS SCANNING BUSINESS CARDS (BUSINESS CARD SCAN) (Models with the two-sided scanning function) Business cards can be scanned. Only when using this feature, it is possible to read the business card from the automatic document feeder. Original glass Document feeder tray Press the [SPECIAL FUNCTION] key, and press the [ ] or [ ] key to select "Bus.

  • Page 134: Storing And Editing/Deleting Aprogram

    SCANNER FUNCTIONS STORING AND EDITING/DELETING A PROGRAM This function lets you store a transmission address and scanning settings. The address and settings can be called up when you scan a document, saving you the trouble of selecting the address and settings. Up to two programs can be stored for scanning.

  • Page 135: Scanning From Your Computer (Pc Scan)

    Select "SHARP MFP TWAIN V", and click the "Select" button. Note Depending on your system, "SHARP MFP TWAIN V 1.0 (32-32)" may appear in the above "Select Source" screen. Select the menu to acquire an image from the application’s "File" menu.
  • Page 136 SCANNER FUNCTIONS Click the "Preview" button. The preview image will appear. • If the angle of the image is not correct, reset the original, and click the "Preview" button again. Note • If the preview image is not oriented correctly, click the "Rotate" button in the preview screen. This rotates the preview image 90 degrees clockwise, allowing you to correct the orientation without resetting the original.

  • Page 137: Scanner Driver Settings

    SCANNER FUNCTIONS Scanner driver settings The scanner driver setup screen consists of the "Set-up screen", which lets you select scan settings, and the "Preview screen", which shows the scanned image. For details on the scan settings, click the "Help" button in the preview screen to display Help.
  • Page 138 SCANNER FUNCTIONS Preview screen (1) Preview screen (4) "Auto Scan Area Judgement" button Click the "Preview" button in the Set-up screen to Click when the preview screen is displayed to display the scanned image. You can specify the automatically set the scanning area to the entire scanning area by dragging the mouse inside the preview image.

  • Page 139: Usb Memory Scan

    SCANNER FUNCTIONS USB MEMORY SCAN USING THE USB MEMORY SCAN FUNCTION A scanned image can be sent (save) to a commercially available USB memory device that has been connected to the machine. Make sure the machine is in scan mode. When the SCAN indicator is lit, the machine is in scan mode.
  • Page 140 SCANNER FUNCTIONS Connect the USB memory device to the machine. If a USB memory device is inserted into the machine prior to step 4, the following screen will appear. Note Instead of performing steps 3 and 4, you can select "Scan to the memory device" with the [ ] or [ ] key in the above screen and press the [OK] key to select the USB memory device as the destination.

  • Page 141: Troubleshooting

    Many problems can be easily resolved by the user. If you are unable to solve the problem using the troubleshooting guide, turn off the power switch and unplug the machine, and contact your SHARP Service Department. "**-**" represents a code consisting of numbers and letters. When contacting your dealer, inform your dealer of the code that is displayed.
  • Page 142 TROUBLESHOOTING FAX PROBLEMS The machine does not operate........................ 149 Dialing is not possible..........................149 Cannot send a fax............................ 150 The transmitted image prints out blank at the receiving side..............150 The transmitted image is distorted......................150 White or black lines appear in the transmitted image................150 Transmission does not take place at the specified time.

  • Page 143: Network Problems

    TROUBLESHOOTING TROUBLESHOOTING NETWORK PROBLEMS Problem Cause and solution Page The LAN cable is disconnected. → Make sure that he LAN cable is firmly inserted in the connectors on the machine and your computer. To connect the cable, see the "Software setup guide". The machine does not connect to Is the machine configured for se on he same network as the network.

  • Page 144: The Text Is Blurred When I Make A Copy

    TROUBLESHOOTING Problem Cause and solution Page Select a suitable exposure for the original in the copy The text is blurred when I make a exposure screen. copy. → Change the exposure to "Text" with the [EXPOSURE] key. The original is not placed face up in the document feeder or face down on the document glass.

  • Page 145: Copies Are Smudged Or Dirty

    TROUBLESHOOTING Problem Cause and solution Page The bypass paper feed roller is dirty. Paper misfeed. → Clean the roller. The document glass or the underside of the document feeder is dirty. → Clean regularly. Copies are smudged or dirty. Original smudged or blotchy. –...

  • Page 146: Printing And Scanning Problems

    In Windows 2000, click the "Start" button, select "Settings" and then click "Printers". 2 If the "SHARP MX-XXXX" printer driver icon is shown but you still cannot print, the printer driver may not have been installed correctly. In this case, delete the software and then reinstall it.

  • Page 147: The Printed Image Is Light And Uneven

    TROUBLESHOOTING Problem Cause and solution Page The paper is loaded so that printing takes place on the back side of the paper. The printed image is light and → Some paper types have a front and back side. If the paper is uneven.

  • Page 148: Poor Scanning Quality

    TROUBLESHOOTING Problem Cause and solution Page The document glass or the underside of the document feeder is dirty. → Clean regularly. Original smudged or blotchy. – → Use a clean original. You have not specified a suitable resolution. → Make sure that the resolution setting in the scanner driver is –...

  • Page 149: Fax Problems

    TROUBLESHOOTING Problem Cause and solution Page Check the Web page to see if a limit has been set for the size of image files sent using Scan to E-mail (the factory default setting is "Unlimited"). A limit can be set from 1 MB to 10 MB. Consult the administrator of the Web page to select a suitable limit.

  • Page 150: Cannot Send A Fax

    TROUBLESHOOTING Problem Cause and solution Page Does the receiving fax machine have paper? – → Check with the operator of the receiving machine. Is the receiving machine ready to receive? – → Check with the operator of the receiving machine. Are you using a transmittable original size? →...

  • Page 151: Indicators And Display Messages

    Turn off the power and then turn it back on. If this does not clear the message, write down the 2-digit main code and 2-digit sub-code (" "), turn off the power, and promptly contact your SHARP Service Department. Obtain replacement toner.

  • Page 152: If Your E-Mail Is Returned

    TROUBLESHOOTING And if one of the following error codes appears in the display at communication error when sending the scanned image, take corresponding solution as mentioned below. Error Solution Page Code Turn off the power and then turn it back on. Consult with your network administrator to make sure CE-00 –...

  • Page 153: Misfeed Removal

    TROUBLESHOOTING MISFEED REMOVAL When a misfeed occurs during copying, the message " Clear paper path." and the location of the misfeed will appear. Check the location and remove the misfeed. The paper may tear when you remove a misfeed. In this event, be sure to remove all torn pieces of paper from the Note machine.
  • Page 154 TROUBLESHOOTING Section B Open the document feeder and rotate the release roller in the direction of the arrow to feed the original out. Close the document feeder and then remove the original. Roller If you are unable to remove the original, remove from part C. Section C Remove the misfed original from the exit area.

  • Page 155: Misfeed In The Bypass Tray

    TROUBLESHOOTING MISFEED IN THE BYPASS TRAY Remove any paper remaining in the bypass tray. Gently remove the misfed paper from the bypass tray. If you were able to remove the misfed paper If you are unable to remove the misfed paper Close the auxiliary tray and then the Grasp the side cover open/close bypass tray, grasp the side cover...

  • Page 156: Misfeed In The Machine

    TROUBLESHOOTING MISFEED IN THE MACHINE To remove a misfeed from inside the machine, open the side cover, check whether the misfeed occurred in "A", "B", or "C" below, and follow the misfeed removal procedure. Open the bypass tray and the side cover. Note If paper remains in the bypass tray, remove the paper.
  • Page 157 TROUBLESHOOTING Misfeed in the fusing area B Lower the fusing unit release levers to allow easier removal. Fusing unit release levers Lower the part with the green label that protrudes from the fixing unit paper guide, and open the fixing unit paper guide. Remove the misfed paper.
  • Page 158 TROUBLESHOOTING Close the side cover. The message " Clear paper path." will be cleared and copying will be possible. • When closing the side cover, press on the handle. Note • If the paper was torn, make sure that no torn pieces remain in the machine.

  • Page 159: Misfeed In The Paper Tray 1

    TROUBLESHOOTING MISFEED IN THE PAPER MISFEED IN THE PAPER TRAY 1 TRAY 2 Open the lower side cover. Make sure that there is no misfed paper in the Note tray before pulling it out. (p.156) Grasp the handle to open the lower side cover. Open the side cover and remove the misfed paper.

  • Page 160: Replacing The Toner Cartridge

    TROUBLESHOOTING REPLACING THE TONER CARTRIDGE When the "Prepare a new toner." appears, little toner remains. Be sure to replace the toner cartridge when the message "Change the toner cartridge." appears. • If any one of the toner Note colors runs out (including black toner), color printing will not be possible.

  • Page 161: Replacing The Toner Collection Container

    TROUBLESHOOTING Insert the toner cartridge along the guides until it locks in place. If there is any dirt or dust on the toner cartridge, remove it before installing the cartridge. A toner cartridge of a different color cannot be installed. Be sure to Note install a toner cartridge of the same color.
  • Page 162 TROUBLESHOOTING Open the front cover. Pull out the toner collection container. Hold the toner collection container with both hands and slowly pull it out. Note When removing the toner collection container, it is easier to draw one side at a time. Place the toner collection container on a flat surface.

  • Page 163: Routine Maintenance

    ROUTINE MAINTENANCE This chapter explains how to keep the machine operating smoothly, including viewing copy count, and cleaning the machine. CHECKING THE TOTAL OUTPUT COUNT AND TONER REMAINING To check the total number of pages output in copy, print, and fax modes hold down the [COPY] key when the machine is in the standby state.

  • Page 164: Cleaning The Original Scanning Glass (Only When An Document Feeder Is Installed)

    ROUTINE MAINTENANCE CLEANING THE ORIGINAL SCANNING GLASS (ONLY WHEN AN DOCUMENT FEEDER IS INSTALLED) If white or black lines appear in copies made with using the document Example of dirty print image feeder, use a soft clean cloth to clean the original scanning glass. (If white or black lines appear in copies or printed pages when the document feeder is not used, see "CLEANING THE LASER UNIT"...

  • Page 165: Cleaning The Main Charger Of The Photoconductive Drum

    ROUTINE MAINTENANCE To clean the removed rollers, wipe each roller with a clean cloth. When cleaning the rollers, be careful not to injure your Warning hands. Do not touch the surface of the roller if your hands are dirty. Note Close the document conveyor cover on the automatic document feeder.

  • Page 166: Cleaning The Laser Unit

    ROUTINE MAINTENANCE CLEANING THE LASER UNIT When the laser unit inside the machine becomes dirty, line patterns (colored lines) may form in the printed image. Identifying lines (colored lines) caused by a dirty laser unit. If the above problems occur, follow the steps below to clean the laser unit. Turn the power switch off.

  • Page 167: Adjusting The Display Contrast

    ROUTINE MAINTENANCE Repeat step 4 to clean all holes in the laser unit (4 holes). There are a total of 4 places to be cleaned in the laser unit, including the hole cleaned in step 4. Clean all holes. Cover Replace the cleaning tool.

  • Page 168: System Settings

    SYSTEM SETTINGS PURPOSE OF THE SYSTEM SETTINGS The system settings are used by the administrator of the machine to enable or disable functions to suit the needs of your workplace. This manual explains only the system settings that are common to all the functions of the machine, (copy and printer functions), as well as system settings that are specifically for the copy function.

  • Page 169: Programming An Administrator Password

    SYSTEM SETTINGS PROGRAMMING AN ADMINISTRATOR PASSWORD Press the [SPECIAL FUNCTION] key. The special function screen will appear. Select "System Settings" with the [ ] or [ ] key. Press the [OK] key. The administrator password entry screen appears. Use the numeric keys to enter the five-digit administrator password. •...

  • Page 170: System Settings List

    SYSTEM SETTINGS SYSTEM SETTINGS LIST This is a list of the machine's system settings. Programs for general use of the machine Program name Page Program name Page List Print Change Admin Pw Fax Settings Change Admin Pw User Usage List Default Settings Activity Report Date &...
  • Page 171 SYSTEM SETTINGS Programs for Fax Mode Programs for Scanner Mode Program name Page Program name Page List Setting Disable USB Scan Print Selection New Default Auto Listing Initial Setting Dial Mode Pause Time Own Passcode Set Set Volume TX/RX End Sound End Sound Length Distinctive Ring Remote Reception...
  • Page 172 SYSTEM SETTINGS ADMINISTRATOR SETTINGS MENU The system settings are accessed via the following menu structure. Refer to this menu when enabling or disabling the settings that are explained beginning on p.176. Some settings contain an additional level of settings (a settings screen). Level 1 Level 2 Level 3...
  • Page 173 SYSTEM SETTINGS Level 1 Level 2 Level 3 Rcv. Function #Of Rings At. RX #Of Rings Man.RX Tray Selection Received Data Print Condition Auto Rcv Reduce To Regular Size Duplex Reception FW. RX Data Received Data FW. Station Set Anti Junk Fax Enter Junk Fax # Polling Security Polling Security...
  • Page 174 SYSTEM SETTINGS Level 1 Level 2 Level 3 Operation Setting Auto Clear Disable Display Timeout Language Setting Message Time Key Touch Sound Keys Touch Sound At Initial Point Key Press Time Disable Auto Key Repeat Disable Paper Size Set Energy Save Auto Power Shut-Off Auto Power Shut-Off Timer Preheat Mode...

  • Page 175: Using The System Settings

    SYSTEM SETTINGS USING THE SYSTEM SETTINGS Press the [SPECIAL FUNCTION] key. Select "System Settings" with the [ ] or [ ] key and press the [OK] key. Enter the administrator password with the numeric keys. • " " appears for each digit that you enter. •...

  • Page 176: Change Admin Pw

    SYSTEM SETTINGS Change Admin Pw Wired settings IPv4 Settings Use this function to change administrator password. To change the administrator password, see When using the machine on a TCP/IP (IPv4) network, "PROGRAMMING AN ADMINISTRATOR use this setting to configure the IP address of the PASSWORD"...

  • Page 177: Wireless (Access Point

    SYSTEM SETTINGS Wireless (Infrastructure) Wireless (Access Point) (Only on models with wireless LAN) (Only on models with wireless LAN) This sets connection using wireless infrastructure This sets connection using wireless access point mode. mode. Manual Input of SSID Setting of SSID Enter up to 32 half-width characters for the SSID.

  • Page 178: User Control

    SYSTEM SETTINGS User Control User Count Display This setting is used to display the page counts of each User Control is used to configure settings for user account in copy, print, and scan modes, and the usage authentication. Select the [User Control] to configure limits for copy and print modes.

  • Page 179: Device Control

    SYSTEM SETTINGS Device Control Operation Setting These settings are used to configure settings for These settings are used to configure various settings related to the operation panel. To access one of these hardware functions of the machine. To access one of programs, select "Operation Setting"...

  • Page 180: Energy Save

    SYSTEM SETTINGS Energy Save Key Touch Sound This setting is used to set the length of the key touch These settings are used to configure energy saving sound that is heard each time a key is pressed. settings. To access one of these settings, select The initial factory setting is "Short".

  • Page 181: List Print

    SYSTEM SETTINGS Enter Auto Power Shut-Off after the AutoColorCalib. Remote Job This is used to perform automatic color correction This function works in Auto Power Shut-Off mode. when the color in color copies is off. The machine When the machine completes a print job received from prints a test patch, the test patch is scanned, and the the PC or outputs received fax data, the machine color is automatically corrected.

  • Page 182: Security Settings

    SYSTEM SETTINGS Copier Security Settings The following settings are related to security. These settings are used to enable various copy Select the [Security Settings] to configure the settings. functions. To access one of these programs, select "Copier" in the mode selection screen, select the desired setting in the copy settings screen, and press the [OK] key.

  • Page 183: Printer

    SYSTEM SETTINGS Sort Auto Select This setting is used to select the default output mode System settings for the fax function are explained when the document feeder is used for copying. below. The initial factory setting is "Sort". Limit Of Copies List Setting This setting is used to set the limit for the number of This setting is used to print lists showing current...

  • Page 184: Initial Setting

    SYSTEM SETTINGS Auto Listing Initial Setting This setting is used to have the activity report that is These settings are used to change the default settings stored in the machine's memory printed out at regular (initially set at the factory) for the various fax functions intervals.

  • Page 185: Remote Reception

    SYSTEM SETTINGS TX/RX End Sound Remote Reception (Only when an extension phone is connected) This setting is used to select the beep pattern that signals the end of transmission or reception. When a call is received on an extension phone "Pattern 1", "Pattern 2"...

  • Page 186: Sending Function

    SYSTEM SETTINGS Sending Function Address Review You can specify whether a screen appears for These settings are used to change the default settings confirmation of the destination when sending a fax. (initially set at the factory) for the various fax transmission functions to settings that better meet your When the "Only apply to direct entry"...

  • Page 187: Tray Selection

    SYSTEM SETTINGS Rcv. Function Received Data Print Condition This setting determines the selection condition for These settings are used to change the default settings paper when printing received documents. Select one (initially set at the factory) for the various fax reception of the three conditions below.

  • Page 188: Anti Junk Fax

    SYSTEM SETTINGS FW. RX Data Enter Junk Fax # This setting is used to select whether or not received This setting is used to program fax numbers from faxes are forwarded to a fax machine programmed as which you wish to block reception. Up to 50 fax explained in "Received Data FW.

  • Page 189: Scanner

    SYSTEM SETTINGS Polling Passcode # Mode When "Polling Security" is enabled, use this setting to program (or delete) the fax numbers of the machines that are allowed to poll your machine. Programmed fax numbers are called passcodes. Up to 10 fax numbers can be programmed.

  • Page 190: Web Functions In The Machine

    WEB FUNCTIONS IN THE MACHINE ABOUT THE WEB PAGES The machine includes a built-in Web server. The Web server is accessed using a Web browser on your computer. The Web pages include both pages for users and pages for the administrator. In the user Web pages, users can monitor the machine, and select printer configuration settings.

  • Page 191: About The Web Pages (For Users)

    WEB FUNCTIONS IN THE MACHINE ABOUT THE WEB PAGES (FOR USERS) When you access the user Web pages in the machine, the following page will appear in your browser. A menu frame appears on the left side of the page. When you click an item in the menu, a screen appears in the right frame that allows you to configure settings for that item.

  • Page 192: Configuring The Printer Condition Settings

    WEB FUNCTIONS IN THE MACHINE CONFIGURING THE PRINTER CONDITION SETTINGS The printer condition settings allow basic printer settings to be configured. The following items can be set: ● "Default Settings" (p.193): Basic settings that are mainly used when the printer driver is not used. ●...

  • Page 193: Printer Condition Setting Menu

    WEB FUNCTIONS IN THE MACHINE PRINTER CONDITION SETTING MENU Condition Settings Condition Settings Default Settings Factory default settings PCL Settings Factory default settings Orientation Portrait Symbol Set PC-8 Default Paper Size 8-1/2" x 11" Font 0: Courier (internal font) Default Paper Type Standard Line Feed Code CR=CR;...

  • Page 194: Pcl Settings

    WEB FUNCTIONS IN THE MACHINE PCL Settings Item Selections Description Symbol Set Select one of 35 sets. This specifies which country's characters (PCL symbol set) are assigned to certain of the symbols in the character code list. The factory default setting is [PC-8]. Font Select one internal This specifies which PCL font to use for printing.

  • Page 195: Configuring The Scanner Condition Settings

    WEB FUNCTIONS IN THE MACHINE CONFIGURING THE SCANNER CONDITION SETTINGS STORING DESTINATIONS To store scanning destinations, click [Destination] in the Web page menu frame. This screen can also be used to edit or delete stored destinations. (p.200) A total of 200 destinations* can be stored, including E-mail, Network folder FTP, Desktop, and Group destinations.* * Multiple e-mail addresses can be stored as a group (up to 100).
  • Page 196 WEB FUNCTIONS IN THE MACHINE Storing destinations for Scan to FTP Click [FTP], and enter the destination information. For the settings, see the following table. FTP destination information Item Description Name (Required) Enter the name of the destination (up to 36 characters). Initial (Optional) Enter initial text for the destination (maximum of 10 characters).
  • Page 197 WEB FUNCTIONS IN THE MACHINE Storing destinations for Network folder Click [Network folder], and enter the destination information. For the settings, see the following table. Network folder destination information Item Description Name (Required) Enter the name of the destination (up to 36 characters). Initial (Optional) Enter initial text for the destination (maximum of 10 characters).
  • Page 198 Storing destinations for Scan to Desktop The destination for Scan to Desktop is stored by the Sharp Network Scanner Tool Setup Wizard when "Network Scanner Tool" is installed in your computer. For this reason, there is no need to store the Scan to Desktop destination in the Web page.
  • Page 199 WEB FUNCTIONS IN THE MACHINE Storing Groups (Scan to E-mail) You can send a scanned image to multiple e-mail destinations in a single Scan to E-mail operation. If you frequently transmit to a fixed group of destinations, you can store the destinations as a group. Up to 100 destinations can be stored in one group.

  • Page 200: Editing And Deleting Programmed Transmission Destinations

    WEB FUNCTIONS IN THE MACHINE Editing and deleting programmed transmission destinations To edit or delete programmed destinations, click [Destination] in the menu frame of the Web page. To edit the selected destination, click [Edit] at the bottom of the Destinations List. The programming screen of the destination selected appears.

  • Page 201: Basic Settings For Network Scan (For The Administrator)

    WEB FUNCTIONS IN THE MACHINE BASIC SETTINGS FOR NETWORK SCAN (FOR THE ADMINISTRATOR) To use the Network Scan function, setting from the Web page is required. Click the menu frame and configure the required settings. A password is required to access this screen. These settings should only be configured by the network administrator.

  • Page 202: About The Web Pages (For The Administrator)

    WEB FUNCTIONS IN THE MACHINE ABOUT THE WEB PAGES (FOR THE ADMINISTRATOR) In addition to the menus that appear for users, other menus that can only be used by the administrator appear in the administrator Web pages. A menu frame appears on the left side of the page. When you click an item in the menu, a screen appears in the right frame that allows you to configure settings for that item.

  • Page 203: Configuring Smtp, Dns And Ldap Server Settings

    WEB FUNCTIONS IN THE MACHINE CONFIGURING SMTP, DNS AND LDAP SERVER SETTINGS The procedures for using [Quick Setup] are explained here. [Quick Setup] is used to quickly configure only the required settings for "SMTP", "DNS", and "LDAP" servers. These settings are normally configured first. SMTP server: SMTP is used to transmit e-mail that is sent using Scan to E-mail.

  • Page 204: Protecting Information Programmed In The Web Page ([Passwords])

    WEB FUNCTIONS IN THE MACHINE PROTECTING INFORMATION PROGRAMMED IN THE WEB PAGE ([Passwords]) Passwords can be set (click [Passwords] in the menu frame) to restrict Web page access and protect settings. The administrator must change the password from the factory default setting. The administrator must also take care to remember the new password.

  • Page 205: Administrator Settings

    WEB FUNCTIONS IN THE MACHINE ADMINISTRATOR SETTINGS The administrator settings are used to prohibit changes to the [Condition Settings] and to configure interface settings. ● "Default settings" Select the setting for which you wish to prohibit changes. ● "Fusing Control" : The temperature of toner fusing is controlled according to the weight of the paper that is used.

  • Page 206: E-Mail Status And E-Mail Alert Settings

    WEB FUNCTIONS IN THE MACHINE Interface settings Item Settings Description I/O Timeout 1- 60 - 999 (sec) During reception of a print job, if remaining data is not received after the time set here elapses, the port connection is broken and the next print job is begun.

  • Page 207: Status Message Setup

    WEB FUNCTIONS IN THE MACHINE STATUS MESSAGE SETUP Use the status message function to send the current counter information, including the copy count, print count, and total output count, based on the specified schedule. The destinations can be set for administrators and dealers respectively.
  • Page 208 The copyrights for the software components and various relevant documents included with this product that were developed or written by SHARP are owned by SHARP and are protected by the Copyright Act, international treaties, and other relevant laws. This product also makes use of freely distributed software and software components whose copyrights are held by third parties.

  • Page 209: Trademark Acknowledgments

    • PCL is a registered trademark of the Hewlett-Packard Company. • IBM, PC/AT, and PowerPC are trademarks of International Business Machines Corporation. • Sharpdesk is a trademark of Sharp Corporation. • All other trademarks and copyrights are the property of their respective owners.
  • Page 210 OPERATION GUIDE MXC300W-US1...

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