Troubleshooting
Action
1
Depending on your operating system, specify the
paper type from the Printing Preferences or Print
dialog.
Notes:
•
Make sure that the setting matches the paper
loaded.
•
You can also change the setting on the printer
control panel. From the home screen, touch
Settings > Paper > Tray Configuration > Paper
Size/Type.
2
Print the document.
Does the toner rub off?
Uneven print density
Contact your dealer.
Horizontal dark lines
Notes:
•
Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings >
Troubleshooting > Print Quality Test Pages.
•
If horizontal dark lines keep appearing on the prints, then see the "Repeating defects" topic.
Yes
Contact your dealer.
238
No
The problem is solved.