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Sharp MX-C380 Quick Start Manual

Digital full colour multifunctional system
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Download this manual See also: Operating Manual
DIGITAL FULL COLOUR MULTIFUNCTIONAL SYSTEM
Quick Start Guide
Quick Start Guide
Quick Start Guide
Keep this manual close at hand for
reference whenever needed.
MODEL: MX-C310
MX-C380
MX-C400
Before using the machine
Functions of the machine and
procedures for placing originals and
loading paper.
Copying
Using the copy function.
Printing
Using the printer function.
Faxing
Using the fax function.
Scanning
Using the scan function.
System settings
Configuring settings to make
the machine easier to use.
Troubleshooting
Frequently asked questions and
how to clear paper misfeeds.

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Summary of Contents for Sharp MX-C380

  • Page 1 Quick Start Guide Quick Start Guide Quick Start Guide Keep this manual close at hand for reference whenever needed. MODEL: MX-C310 MX-C380 MX-C400 Before using the machine Functions of the machine and procedures for placing originals and loading paper. Copying Using the copy function.

  • Page 2: Printed Manuals

    OPERATION MANUALS AND HOW TO USE THEM Three printed manuals and a manual in PDF format are provided with the machine. Printed manuals To learn the parts of the machine and how to use them To load paper Before using the machine (page 9) To make a copy Copying (page 27) To print a file...

  • Page 3: Operation Guide

    Manuals in PDF format Detailed explanations of the functions that can be used on the machine are provided in the Operation Guide in PDF format. The Operation Guide can be downloaded from the Web pages in the machine. Operation Guide For detailed information Convenient methods for using the Operation Guide...

  • Page 4: Checking The Ip Address

    CHECKING THE IP ADDRESS To check the IP address of the machine, print out the all custom setting list in the system settings. SYSTEM SETTINGS Press the [SYSTEM SETTINGS] key. Select the all custom BACK setting list. (1) Select the [List Print (User)] key.

  • Page 5: Accessing The Web Server In The Machine

    ACCESSING THE WEB SERVER IN THE MACHINE When the machine is connected to a network, the machine's built-in Web server can be accessed from a Web browser on your computer. Opening the Web pages Recommended Web browsers • Internet Explorer: 6.0 or higher (Windows •...

  • Page 6: Downloading The Operation Guide

    Downloading the Operation Guide The Operation Guide, which is a more detailed manual, can be downloaded from the machine's Web pages. Downloading the Operation Guide. (1) Click [Operation Manual Download] in the menu of the Web page. (2) Select the desired language. (3) Click the [Download] button.

  • Page 7: Table Of Contents

    TABLE OF CONTENTS CHECKING THE IP ADDRESS........2 ACCESSING THE WEB SERVER IN THE MACHINE .
  • Page 8 Printing PRINTING ..........60 CANCELLING PRINTING (AT THE MACHINE) .
  • Page 9 Scanning NETWORK SCANNER FUNCTION ......98 BASE SCREEN OF SCAN MODE ......99 SCANNING AN ORIGINAL .
  • Page 11 Before using the machine Before using the machine This section provides general information about the machine, including the names and functions of the parts of the machine and its peripheral devices, and the procedures for placing originals and loading paper. PART NAMES AND FUNCTIONS .

  • Page 12: Part Names And Functions

    PART NAMES AND FUNCTIONS (1) Automatic document feeder This automatically feeds and scans multiple originals. Both sides of 2-sided originals can be scanned at once. (2) Document feeder tray Place the originals in this tray when using the automatic document feeder. (3) Operation panel (4) Document glass This is used to scan books and...

  • Page 13: Supplies

    (11) (12) (11) Front cover Open to replace a toner cartridge. (12) Bypass tray Special types of paper and envelopes can be fed from the bypass tray. SUPPLIES (1) Drum cartridges This contains the photosensitive drum that is used to create images for copying and printing.

  • Page 14: Operation Panel

    Sharp OSA shortcut key Press to display a shortcut to Sharp OSA (open systems architecture) mode (when the application communication module is installed). The custom keys also appear in this screen.
  • Page 15 Numeric keys Numeric keys These are used to enter the number of copies, fax numbers, and other numbers. [LOGOUT] key ( When user authentication is enabled, press this key to log out after using the machine. When using the fax function, this key can be pressed to send tone signals on a pulse dial line.

  • Page 16: Using The Operation Panel

    USING THE OPERATION PANEL This section explains the procedures for selecting setting items in the screen. The base screen of copy mode is used as an example. SELECTING SETTING ITEMS Base screen of copy mode The frame that appears in the display is the selection frame. Move the selection frame to the item that you wish to select and press the [OK] key.

  • Page 17: Items In The Display

    ITEMS IN THE DISPLAY Useful items in the display are explained below. Messages appear here. Numbers in the format "1/2" indicate that there are more items. These numbers mean "current screen / total number of screens". Settings appear here. If you press the key when the selection frame is on the bottom setting, the next...

  • Page 18: Job Status Screen

    Important operations to know JOB STATUS SCREEN To show the job status screen, press the [JOB STATUS] key on the operation panel. You can check the status of a copy job being executed, data received using the image send function, and other jobs in the job status screen.

  • Page 19: User Authentication

    USER AUTHENTICATION When user authentication is enabled, you must log in before using the machine. User authentication is initially disabled. When you have finished using the machine, log out. User authentication methods There are two methods for performing user authentication: login by user number and login by login name and password.

  • Page 20: Logging Out

    Logging out When you have finished using the machine, log out. Logging out prevents unauthorised use of the machine. How to log out You can log out from any mode of the machine by pressing the [LOGOUT] key ( However, note that the [LOGOUT] key ( ) cannot be used to log out when a fax number is being entered in fax mode, as the [LOGOUT] key ) functions as a numeric key at this time.

  • Page 21: Image Check Function (Preview)

    IMAGE CHECK FUNCTION (PREVIEW) The image check function is used to display the content of a received fax or other data in the display. Convenient uses of image check "Printing only faxes that are needed" You can check a received fax before printing it. If you don't need the fax, you can delete it without printing it, allowing you to save paper and toner.

  • Page 22: Placing Originals

    PLACING ORIGINALS The automatic document feeder can be used to automatically scan many originals at once. This saves you the trouble of manually feeding each original. For originals that cannot be scanned using the automatic document feeder, such as a book or a document with notes attached, use the document glass. Using the automatic document feeder When using the automatic document feeder, place the originals in the document feeder tray.
  • Page 23 Place the original in the horizontal orientation, referring to the document glass scale. Portrait original Document glass scale mark A5 (5-1/2" x 8-1/2") A4 (8-1/2" x 11") Portrait originals When using the below functions in copy mode, place the original so that the top of the image is to the right.

  • Page 24: Changing Paper In A Tray

    CHANGING PAPER IN A TRAY Names of the trays The names of the trays are shown below. For the number of sheets of paper that can be loaded in each tray, see the following manuals: • Operation Guide, "Paper Tray Settings" in "6. SYSTEM SETTINGS" •...

  • Page 25: Loading Paper In A Tray

    Loading paper in a tray To change the paper in a tray, load the desired paper in the tray and then change the tray settings in the machine to specify the loaded paper. The procedure for changing the tray paper size is explained below. As an example, the paper in tray 1 is changed from A4 (8-1/2"...

  • Page 26: Changing The Tray Settings

    Changing the tray settings When you change the paper in a tray, the tray settings in the system settings must also be changed. SYSTEM SETTINGS Tray 1 Plain Auto-AB Press the [SYSTEM SETTINGS] key. Configure the tray settings. BACK (1) Select the [Paper Tray Settings] key.
  • Page 27 BACK Recycled Configure the tray settings. (Continued) (4) Select [Recycled] from the "Type" select box. Select with (5) Make Sure that [Auto-AB] is selected in the "Size" select box. Select with For more information, see "Paper Tray Settings" in "6. SYSTEM SETTINGS"...

  • Page 28: Loading Paper In Bypass Tray

    Loading paper in bypass tray Place paper that is A5 (7-1/4" x 10-1/2") or smaller in the horizontal orientation. Do not place heavy objects on the bypass tray or press down on the tray. The bypass tray may be damaged, the machine may topple, and injury may result. Special types of paper that cannot be loaded in other trays can be loaded in the bypass tray.
  • Page 29 Copying Copying This section explains the basic procedures for using the copier function. This section also introduces the various types of copying that can be performed using the special modes. BASE SCREEN OF COPY MODE ....28 MAKING COPIES .

  • Page 30: Base Screen Of Copy Mode

    BASE SCREEN OF COPY MODE Press the [COPY] key in the operation panel to open the base screen of copy mode. Select copy settings in the base screen. (1) [Original] key Select this key to enter the original size manually. After placing the original, select this key to set the original size.
  • Page 31 (6) [2-Sided Copy] key Select this key to select the 2-sided copying function. (7) [Output] key Select this key to select an output function such as sort, group, offset, or staple sort. (8) [Special Modes] key Select this key to select special modes such as Margin Shift, Erase, and Pamphlet Copy.

  • Page 32: Making Copies

    MAKING COPIES This is the most basic procedure for making copies. The side to be scanned must be face up! COPY 1-sided original Place the originals. When using the document glass, place the original with the side to be scanned face down. Press the [COPY] key.
  • Page 33 Select settings. (Continued) BACK (3) Make sure that the desired paper size is selected. Set the number of copies and then press the [COLOUR START] key or the [BLACK & WHITE START] key. Cancel scanning Cancel copying Correct sets...

  • Page 34: 2-Sided Copying (Automatic Document Feeder)

    2-SIDED COPYING (Automatic Document Feeder) You can use the automatic document feeder to make automatic 2-sided copies without the bother of manually turning the originals over and re-inserting them. This section explains how to copy 1-sided originals onto both sides of the paper. The side to be scanned must be face up! 1-sided original Place the originals.
  • Page 35 Set the number of copies and then press the [COLOUR START] key or the [BLACK & WHITE START] key. Cancel scanning Cancel copying Correct sets...

  • Page 36: Copying On Special Paper (Bypass Copy)

    COPYING ON SPECIAL PAPER (Bypass Copy) Use the bypass tray to copy on special media such as heavy paper, and envelopes. This section explains how to load A4 heavy paper in the bypass tray. The side to be scanned must be face up! Place the originals.

  • Page 37: Set The Number Of Copies

    BACK BACK BACK Correct sets Select settings. (Continued) (4) Select the [Heavy Paper] key. Select with and press [OK]. (5) Select the [Auto-AB] key. Select with and press [OK]. (6) Select the bypass tray key. Select with and press [OK]. Set the number of copies and then press the [COLOUR START] key or...

  • Page 38: Selecting A Tray

    Selecting a tray To select the paper tray that will be used, select the [Paper Select] key BACK and press the [OK] key. (A) Select one of trays 1 to 4. BACK (B) Select the bypass tray. (C) Set the type of paper in the bypass tray.

  • Page 39: Making Colour Copies (Colour Mode)

    MAKING COLOUR COPIES (Colour Mode) When colour and black & white originals are mixed together, you can have the machine automatically detect whether each original is colour or black & white and make each copy accordingly. The procedure for copying with the colour mode set to "Auto"...
  • Page 40 Set the number of copies and press the [COLOUR START] key. Cancel scanning Cancel copying Correct sets...

  • Page 41: Selecting The Exposure And Image Type

    SELECTING THE EXPOSURE AND IMAGE TYPE You can specify the original image type to obtain a clearer copy. The example of copying an original with light colours such as pencil writing is explained below. The side to be scanned must be face up! Light original Place the originals.
  • Page 42 Set the number of copies and then press the [COLOUR START] key or the [BLACK & WHITE START] key. Cancel scanning Cancel copying Correct sets...

  • Page 43: Fitting The Copy Image To The Paper

    FITTING THE COPY IMAGE TO THE PAPER (Automatic Ratio Selection) You can copy an original onto any size of paper using automatic enlargement/reduction. This section explains how to copy an A5 original onto A4 paper. The side to be scanned must be face up! Place the originals.
  • Page 44 BACK Select settings. (Continued) BACK (4) Select the tray that has the desired paper size. Select with (5) Select the [Copy Ratio] BACK key. Select with (6) Select the [Auto Image] BACK key. Select with Press the [BACK] key. The base screen of copy mode appears.

  • Page 45: Enlargement/Reduction (Preset Ratios / Zoom)

    ENLARGEMENT/REDUCTION (Preset Ratios / Zoom) For precise adjustment of the copy size, you can select a preset ratio and/or adjust the ratio in increments of 1%. As an example, this section explains how to reduce the image to 55%. The side to be scanned must be face up! BACK Original Place the originals.
  • Page 46 Set the number of copies. Press the [COLOUR START] key or the [BLACK & WHITE START] key. Cancel scanning Cancel copying Correct sets...

  • Page 47: Interrupting A Copy Run (Interrupt Copy)

    INTERRUPTING A COPY RUN (Interrupt Copy) When the machine is printing, you can temporarily interrupt the job and perform a copy job that you wish to prioritize. This feature is useful when you need to make an urgent copy during a long copy run. The side to be scanned must be face up! Printing Select the [Interrupt] key...

  • Page 48: Storing Copy Operations (Job Programs)

    STORING COPY OPERATIONS (Job Programs) You can store a group of copy settings. The settings can be retrieved and used whenever needed. When you frequently use the same group of settings, this saves you the trouble of manually selecting the settings each time you need to use them. Storing a job program Press the [#/P] key ( Select settings.
  • Page 49 Using a job program Select settings. (Continued) (4) Select the copy settings that you wish to store. Select with The setting items are located on several different pages. (5) Select the [Program Name] BACK key. Select with A text entry screen appears. Enter a name for the program.

  • Page 50: Deleting A Job Program

    Deleting a job program BACK Press the [#/P] key ( Select settings. BACK (1) Select the [Store/Delete] key. Select with (2) Select the key of the job BACK program that you wish to delete. Select with Select a key that is highlighted. Keys that have a job program stored are highlighted.

  • Page 51: Special Modes

    SPECIAL MODES The special modes can be used for a variety of special-purpose copy jobs. This section introduces the types of copies that can be made with the special modes. (The procedures for using each special mode are not explained.) Each special mode has its own settings and steps, however, the basic procedure is the same for all modes.
  • Page 52 4th screen When you select a special mode with a checkbox ( changes to and the setting is completed. When any other special mode key is selected, a screen appears to let you select settings for that mode. The keys that appear vary by country and region and the peripheral devices that are installed.

  • Page 53: Selecting A Special Mode

    SELECTING A SPECIAL MODE The procedure for selecting settings for "Adding margins (Margin Shift)" is explained below as an example. Although the specific settings for each special mode vary, the general procedure is the same. The side to be scanned must be face up! Place the originals.
  • Page 54 Select settings. (Continued) BACK (5) Set the front side to 15 mm with the numeric keys. (6) Select the [OK] key. Select with (7) Set the reverse side (side BACK 2) to 15 mm in the same way as the front side. (8) Select the [Basic Menu] key.

  • Page 55: Convenient Copy Functions

    CONVENIENT COPY FUNCTIONS Adding margins (Margin Shift) Use this function to shift the image on the copy to create binding margins. This function is convenient when you wish to hole punch the copies. Erasing peripheral shadows (Erase) Use this function to erase peripheral shadows that occur when making copies of books and other thick originals.
  • Page 56 Copying a large number of originals at once (Job Build) A stack of originals higher than the indicator line on the automatic document feeder cannot be fed through the feeder. The job build function lets you divide the stack of originals into sets, feed each set, and copy the sets as a single job.

  • Page 57: Repeating Photos On A Copy (Photo Repeat)

    Copying both sides of a card onto one sheet of paper (Card Shot) Use this function to copy the front and reverse side of a card onto one sheet of paper. Printing the date or a stamp on copies (Stamp) Use this function to print the date, a stamp, the page number, or text on copies.
  • Page 58 Copying in the centre of the paper (Centring) Use this function to position the copy image at the centre of the paper. This is convenient when the image is reduced or copied onto paper that is larger than the original. Reversing white and black in a copy (B/W Reverse) This function reverses black...

  • Page 59: Suppress Background

    Whitening faint colours in copies (Suppress Background) Use this function to suppress light background areas of a copy image. When making a copy of an original that has a light coloured background, this can be used to whiten the background. An image of this function is shown at the end of this manual.

  • Page 60: Copying Thin Originals (Slow Scan Mode)

    Copying thin originals (Slow Scan Mode) This function lets you scan thin originals, which are normally difficult to handle, in the automatic document feeder. Copying multiple business cards (Business Card Scan) Up to eight business cards can be copied onto a single sheet of paper.
  • Page 61 Printing Printing This section explains the basic procedure for printing using the printer driver of the machine. The settings that can be selected in the printer driver are also introduced. The explanations of screens and procedures are primarily ® for Windows Vista in Windows OS X v10.4 in Macintosh environments.

  • Page 62: Printing

    PRINTING This section explains the basic procedures for printing. Windows The following example explains how to print a A4 size document from WordPad, which is a standard accessory program in Windows. To install the printer driver and configure settings in a Windows environment, see "2.
  • Page 63 Select print settings. (1) Click the [Paper] tab. (2) Select [A4]. (3) Click the [OK] button. Click the [Print] button. Printing begins. In Windows 98/Me/NT 4.0, click the [OK] button.

  • Page 64: Using Printer Driver Help

    Using printer driver help When selecting settings in the printer driver properties window, you can display Help to view explanations of the settings. (Only in Windows) Open the printer driver properties window. (1) Select the printer driver of the machine. (2) Click the [Preferences] button.
  • Page 65 To view Help for a specific setting Click the setting that you wish to learn about and press the [F1] key. Help for that setting will appear. * To view Help for a particular setting in Windows 98/Me/NT 4.0/2000/XP/ Server 2003, click the printer driver window and then click the setting.

  • Page 66: Setting The Paper Size

    Macintosh The following example explains how to print an A4 size document from "TextEdit" ("SimpleText" in Mac OS 9), which is a standard accessory program on Macintosh computers. In a Macintosh environment, the PS3 expansion kit must be installed to use the machine as a network printer.

  • Page 67: Printing A File

    Printing a file Select print settings and click the [Print] button. (1) Make sure the correct printer is selected. The machine name that appears in the "Printer" menu is normally [SCxxxxxx]. ("xxxxxx" is a sequence of characters that varies depending on your machine model.) (2) Select print settings.

  • Page 68: Cancelling Printing (At The Machine)

    CANCELLING PRINTING (AT THE MACHINE) You can cancel a print job if you cancel before printing actually begins. JOB STATUS User_1 User_2 User_2 Press the [JOB STATUS] key. Select settings. BACK (1) Change the job status mode to [Print Job]. Select either of the keys with the press the [OK] key.

  • Page 69: Selecting Print Settings

    SELECTING PRINT SETTINGS To use the print function of the machine, the settings in the printer driver properties window must be configured. See "PRINTING" (page 60) for the procedure for opening the printer driver properties window and the basic procedure for printing. Windows The procedure for selecting settings in the printer driver is explained below using "Fitting the print image to the paper (Fit To Paper Size)"...
  • Page 70 Macintosh The procedure for selecting printer driver settings is explained below using "Printing multiple images on one page (N-Up Printing)" as an example. This function reduces the size of each page to let you print multiple pages on one sheet of paper. The example of printing two pages on one sheet of paper with borderlines is explained.

  • Page 71: Convenient Printer Functions

    CONVENIENT PRINTER FUNCTIONS Printing on both sides of the paper (2-sided printing) Use this function to print on both sides of the paper. You can use 2-sided printing to reduce the number of printed sheets when you are printing a large number of pages or when you wish to conserve paper.
  • Page 72 Printing multiple images on one page (N-Up Printing) Use this function to print multiple pages on a single sheet of paper by reducing the size of the print images. This is convenient when you wish to show an overall view of multiple pages or conserve paper.
  • Page 73 The machine also has these functions For information on each of these functions, see "CONVENIENT PRINTING FUNCTIONS" and "RETENTION (PRINT HOLD) FUNCTION" in "3. PRINTER" in the Operation Guide. Convenient functions for creating pamphlets and posters • Creating a pamphlet (Pamphlet) •...
  • Page 75 Faxing This section explains the basic procedures for using the fax function of the machine. In addition, special modes that can be used with the fax function are introduced. The facsimile expansion kit is required to use the fax function. BASE SCREEN OF FAX MODE .

  • Page 76: Base Screen Of Fax Mode

    BASE SCREEN OF FAX MODE Press the [IMAGE SEND] key in the operation panel to open the base screen of fax mode. If the screen does not appear, select the [Mode Switch] key and then the [Fax] key. Select fax settings in the base screen. (11) (12) (13)
  • Page 77 key / key / When "Hold Setting for Received Data Print" or "Received Data Image Check Setting" is enabled in the system settings (administrator), this will appear when a fax is received. : Only "Hold Setting for Received Data Print" is enabled : Only "Received Data Image Check Setting"...

  • Page 78: Sending A Fax

    SENDING A FAX The basic procedure for sending faxes is explained below. In fax mode, colour originals are sent as black and white images. IMAGE SEND The side to be scanned must be face up! Original Press the [IMAGE SEND] key.

  • Page 79: Changing The Size Of A Fax

    CHANGING THE SIZE OF A FAX The size of the original and the transmission size can be specified before transmission. This is convenient when faxing an original that is small and difficult to read. The procedure for faxing both sides of an A4 original at A3 size is explained below.
  • Page 80 BACK Press the [BACK] key. The base screen of fax mode appears. Select settings (Send size) BACK (1) Select the [Send size] key. Select with (2) Show the next page with BACK key. (3) Select the [A3] key. BACK Select with Enter the fax number of the first destination.

  • Page 81: Changing The Exposure

    CHANGING THE EXPOSURE The exposure can be changed as appropriate for the darkness or lightness of the original. The following example explains how to darken light colours in an original to make the image clearer. The side to be scanned must be face up! Place the originals.
  • Page 82 Enter the fax number of the receiving fax machine and press the [BLACK & WHITE START] key. Correct a mistake Cancel scanning...

  • Page 83: Changing The Resolution

    CHANGING THE RESOLUTION The resolution can be selected to match the characteristics of the original, such as text or photo, the size of the text, and the darkness of the image. The following example explains how to set the resolution to [Fine] and [Half Tone] when sending an original with small text.

  • Page 84: Storing A Fax Number

    STORING A FAX NUMBER You can store fax numbers in one-touch keys. Stored fax numbers can be retrieved quickly and easily. If you frequently send faxes to the same group of fax machines, the numbers of those fax machines can be stored as a group (multiple fax numbers can be stored in one key).
  • Page 85 Address Registration Enter the necessary information. (1) Select [Fax] in "Address Type". (2) Enter the "Address name". (3) Enter an "Initial". (4) Enter the "Fax Number". (5) Select "Submit". To store another address, select [Submit and Register Next]. The items in the above step must be entered. For details on items entered, see "4.

  • Page 86: Forwarding Received Faxes (Fax Data Forward)

    FORWARDING RECEIVED FAXES (Fax Data Forward) When the machine cannot print because it is out of paper or out of toner, received faxes can be forwarded to another fax machine. To use this function, the fax number of the destination machine must be stored in "Set the Telephone Number for Data Forwarding"...
  • Page 87 BACK Transfer the received data to another device? Select settings. (Continued) (4) Select the [Yes] key. Select with and press [OK].

  • Page 88: Convenient Dialling Methods

    CONVENIENT DIALLING METHODS Easy to use one-touch keys and the resend function can be used to prevent dialling errors and save time. One-touch keys A fax number stored in a one-touch key can be retrieved by a simple operation of the key. A one-touch key for a group can be selected to automatically transmit to each of the destinations stored in the group.

  • Page 89: Speed Dialling

    Resending The [Resend] key can be selected to transmit to one of the eight most recent destinations used for transmission. Resending is not possible in some cases, such as when an image is sent using a one-touch key for a group. AAA AAA BBB BBB CCC CCC...
  • Page 90 Dialling using the speaker When the speaker is used to dial, fax transmission is started after the number is dialled and the connection is established. If a person answers, you will be able to hear his or her voice, but you will not be able to speak. Select the [Speaker] BACK key.

  • Page 91: Sending The Same Fax To Multiple Destinations

    SENDING THE SAME FAX TO MULTIPLE DESTINATIONS (Broadcast Transmission) The same document/image can be sent to multiple fax mode, scan mode, and Internet fax mode destinations in a single operation. If you frequently send documents/images to the same group of destinations, it is recommended that you store those destinations as a group in a one-touch key.
  • Page 92 AAA AAA BBB BBB CCC CCC DDD DDD EEE EEE FFF FFF GGG GGG HHH HHH III III JJJ JJJ AAA AAA Select settings. BACK (1) Select the [Address] key. Select with (2) Select the [Address Book] key. BACK Select with (3) Select the one-touch key in BACK which the desired...

  • Page 93: Special Fax Modes

    SPECIAL FAX MODES The special modes can be used for a variety of special-purpose fax transmission jobs. The following pages show the types of fax transmissions that can be performed. (The procedures for using each special mode are not explained.) Each special mode has its own settings and steps, however, the basic procedure is the same for all modes.
  • Page 94 5th screen When you select a special mode with a checkbox ( ), the checkbox changes to and the setting is completed. When any other special mode key is selected, a screen appears to let you select settings for that mode. The keys that appear vary by country and region and the peripheral devices that are installed.

  • Page 95: Selecting A Special Mode

    SELECTING A SPECIAL MODE The procedure for selecting a special mode for fax is explained below. The settings that must be selected vary for each special mode, however, the general procedure is the same. The procedure for erasing shadows at the edges of the image when sending a fax is explained below as an example.
  • Page 96 Select settings. (Continued) BACK (6) Select the [Basic Menu] key. Select with The base screen of fax mode appears. Enter the fax number of the receiving fax machine and press the [BLACK & WHITE START] key. and press [OK]. Cancel scanning...

  • Page 97: Convenient Fax Functions

    CONVENIENT FAX FUNCTIONS Erasing peripheral shadows (Erase) Use this function to erase peripheral shadows that occur when faxing books and other thick originals. Sending the front and reverse sides of a card as a single page (Card Shot) Use this function to send the front and reverse sides of a card as a single page in a single transmission.
  • Page 98 Sending a fax directly from a computer (PC-Fax) A document on a computer can be sent via the machine as a fax. Select the PC-Fax driver as the printer driver on your computer and then select the Print command in the software application.
  • Page 99 Scanning Scanning This section explains the uses of the network scanner function and the basic procedure for using scan mode. In addition, special modes that can be used with the network scanner function are introduced. The Internet fax expansion kit is required to use the Internet fax function.

  • Page 100: Network Scanner Function

    NETWORK SCANNER FUNCTION The network scanner function of the machine can be used to transmit scanned images by a variety of methods. The network scanner function has the following modes. Scan modes To send an image to an e-mail address, use Scan to E-mail To upload an image to an FTP server, use...

  • Page 101: Base Screen Of Scan Mode

    BASE SCREEN OF SCAN MODE Press the [IMAGE SEND] key in the operation panel to open the base screen of scan mode. If the screen does not appear, select the [Mode Switch] key and then the [Scan] key. Select various scan settings in the base screen. (10) (1) [Mode Switch] key Use these keys to change the mode...
  • Page 102 (7) [Resend] key / [Next Address] key The destinations of the most recent eight transmissions by Scan to E-mail, fax and/or Internet fax (including Direct SMTP addresses) are stored. To select one of these destinations, select the desired destination. After a destination is selected, this key changes to the [Next Address] key.

  • Page 103: Scanning An Original

    SCANNING AN ORIGINAL The basic operation for scanning is explained below. This section explains how to send a scanned file by e-mail. IMAGE SEND The side to be scanned must be face up! Original Press the [IMAGE SEND] key. The base screen of scan mode appears.
  • Page 104 Select settings. (Continued) BACK (4) Select the [To] key. Select with A text entry screen will appear. Enter the e-mail address of the recipient and touch the [OK] key. Press the [COLOUR START] key or [BLACK & WHITE START] key. and press [OK].

  • Page 105: Changing The Exposure And Original Image Type

    CHANGING THE EXPOSURE AND ORIGINAL IMAGE TYPE Exposure and original image type settings can be selected as appropriate for the original. The procedure for darkening the exposure and setting the original image type to "Text/Prtd. Photo" is explained below. The side to be scanned must be face up! Place the originals.
  • Page 106 Select settings. (Continued) BACK (4) Select the [Text/Prtd. Photo] key. Select with (5) Select the darken the transmission result. Select with BACK 5 levels are available for the exposure. To lighten the print result, select the the desired value. (6) Show the next page with (7) Select the [Basic Menu] key.

  • Page 107: Changing The Resolution

    CHANGING THE RESOLUTION You can select the resolution as appropriate for the original type. This section explains how to set the resolution to "300X300dpi", which creates a clearer image than the default resolution. The side to be scanned must be face up! Place the originals.

  • Page 108: Changing The File Format

    CHANGING THE FILE FORMAT The file format (file type and compression method) for sending a scanned image is specified when the destination is stored in a one-touch key; however, you can change the format at the time of transmission. The procedure for sending a scanned image in full colour TIFF format is explained below.
  • Page 109 BACK BACK BACK BACK BACK BACK Select settings. (Continued) (4) Select the [File Type] key. Select with and press [OK]. (5) Select the [TIFF] key. Select with and press [OK]. Press the [BACK] key. The base screen of scan mode appears.
  • Page 110 Select the destination and press the [COLOUR START] key. If the file type is set to [Encrypt PDF], you will be prompted to enter a password when you start transmission. Cancel scanning...

  • Page 111: Storing A Destination

    STORING A DESTINATION The procedure for storing e-mail addresses in one-touch keys for Scan to E-mail is explained below. Stored e-mail addresses can be retrieved quickly and easily. If you frequently send images to the same group of destinations, those destinations can be stored as a group.
  • Page 112 Address Registration Enter the necessary information. (1) Select [E-mail] in "Address Type". (2) Enter the "Address name". (3) Enter an "Initial". (4) Enter the "E-mail Address". (5) Select "Submit". To store another address, select [Submit and Register Next]. The items in the above step must be entered. For details on items entered, see "5.

  • Page 113: Convenient Transmission Methods

    CONVENIENT TRANSMISSION METHODS One-touch sending, resending, and other convenient transmission functions that make it easy to send an image are available. One-touch key A destination stored in a one-touch key can be retrieved by a simple operation of the key. AAA AAA BBB BBB CCC CCC...
  • Page 114 Resending The [Resend] key can be selected to send an image to one of the most recent 8 transmission destinations. Resending is not possible in some cases, such as when an image is sent using a one-touch key for a group. AAA AAA BBB BBB CCC CCC...
  • Page 115 Search number sending When you store an individual key or a group key, a 3-digit search number is assigned to the key. You can select a destination using the [Quick] key and the 3-digit search number. To check a search number, print the appropriate list in the sending address list menu in the system settings.

  • Page 116: Sending The Same Image To Multiple Destinations (Broadcast Transmission)

    SENDING THE SAME IMAGE TO MULTIPLE DESTINATIONS (Broadcast Transmission) The same image can be sent to multiple scan mode, Internet fax mode, and fax mode destinations in a single operation. If you frequently send images to the same group of destinations, it is recommended that you store those destinations as a group in a one-touch key.
  • Page 117 AAA AAA BBB BBB CCC CCC DDD DDD EEE EEE FFF FFF GGG GGG HHH HHH III III JJJ JJJ GGG GGG HHH HHH Select settings. (Continued) BACK (4) Select the [To] key in the screen that appears. Select with (5) Select the one-touch keys BACK of the additional...

  • Page 118: Special Scan Modes

    SPECIAL SCAN MODES The special modes can be used for a variety of special-purpose scan send jobs. The following pages show the types of scan send jobs that can be performed. (The procedures for using each special mode are not explained.) Each special mode has its own settings and steps, however, the basic procedure is the same for all modes.

  • Page 119: Selecting A Special Mode

    SELECTING A SPECIAL MODE The procedure for selecting a special mode for the scanner function is explained below. The settings that must be selected vary for each special mode, however, the general procedure is the same. The procedure for selecting "Whitening faint colours in the image (Suppress Background)"...
  • Page 120 Select settings. (Continued) BACK (4) Set the darkness of the background that will remain with the [-] [+] keys. Select with 3 levels are available. Select the [-] key for a lighter background. Select the [+] key for a darker background.

  • Page 121: Convenient Scanner Functions

    CONVENIENT SCANNER FUNCTIONS Erasing peripheral shadows on the image (Erase) Use this function to erase peripheral shadows that occur when scanning books and other thick originals. Whitening faint colours in the image (Suppress Background) Use this function to suppress light background areas in the scanned image.
  • Page 122 Scanning many originals at once (Job Build) A stack of originals higher than the indicator line on the automatic document feeder cannot be fed through the feeder. The job build function lets you divide the stack of originals into sets, feed each set, and send the sets as a single transmission.
  • Page 123 System settings System settings The system settings let you adjust the operation of the machine to suit the needs of your workplace. This section briefly introduces several of the system settings. For detailed explanations of the system settings, see "6. SYSTEM SETTINGS" in the Operation Guide. SYSTEM SETTINGS .

  • Page 124: System Settings

    SYSTEM SETTINGS Various settings related to the machine such as the date and time setting and paper tray settings can be configured in the system settings screen. The procedure for opening the system settings screen and the items in the screen are explained below.
  • Page 125 Settings Paper Tray This is used to set the type and size of paper used in Settings each tray, and to store new paper types. Fax Data This is used to configure settings for receiving faxes and Receive/Forward Internet faxes, and settings for forwarding received faxes and Internet faxes.

  • Page 127: Troubleshooting

    Troubleshooting Troubleshooting This sections contains answers to frequently asked questions and explains how to remove paper misfeeds. FREQUENTLY ASKED QUESTIONS ....126 REMOVING MISFEEDS ......133...

  • Page 128: Frequently Asked Questions

    FREQUENTLY ASKED QUESTIONS Making a copy of a non-standard size original The procedure for making a copy of a payment slip or other non-standard size original is explained below. The "Centring" special mode of copy mode can be selected to position the copied image in the centre of the paper.
  • Page 129 3 Place paper in the bypass tray. 4 Select the bypass tray. From the base screen of copy mode, select [Paper Select] and then "Bypass tray paper type". The bypass tray is used here to copy onto paper that is not loaded in any of the paper trays of the machine.

  • Page 130: Printing On Envelopes

    Printing on envelopes 1 Place paper in the bypass tray. 2 Tray Settings. The procedure for printing on an envelope is explained below. Only the name and address side of an envelope can be printed It is recommended that you do a test print to check the print result before using an envelope.
  • Page 131 3 Select settings in the printer driver. (1) Select the size of the envelope in "Paper Size". (2) Select "Bypass Tray" from "Paper Source" in "Paper Selection". (3) Select [Envelope] in "Paper Type". If needed, select the "Rotate 180 degrees" checkbox ( "Image Orientation"...

  • Page 132: Check Details On The Job

    Changing the paper size used for a print When the size of paper specified for a print job is not loaded in any of the machine's paper trays, follow the steps below to change the paper size. 1 Check details on the job. Press the [JOB STATUS] key on the operation panel to display the job status screen.

  • Page 133: Change The Paper Size Used For The Job

    2 Change the paper size used for the job. Select the paper size on which you wish to print the job from the set paper sizes. To avoid cutting off part of the image, select a paper size that is larger than the paper size specified for the job.
  • Page 134 Adjusting the volume of the ringer If the ringing sound made when the machine receives a fax is too loud or too soft, follow the steps below to adjust the volume. The fax ringer volume is adjusted in the system settings (administrator). Press the [SYSTEM SETTINGS] key on the operation panel, select [Image Send Settings] - [Fax Settings] - [Fax Default...

  • Page 135: Removing Misfeeds

    REMOVING MISFEEDS When a paper misfeed occurs, the message "A misfeed has occurred." will appear in the display and printing and scanning will stop. In this event, select the [Information] key in the display. When the key is selected, instructions for removing the misfeed will appear. Follow the instructions. When the misfeed is cleared, the message will automatically clear.
  • Page 136 • Aside from instances provided for by law, SHARP is not responsible for failures occurring during the use of the product or its options, or failures due to incorrect operation of the product and its options, or other failures, or for any damage that occurs due to use of the product.

  • Page 139: Colour Balance

    Darker Darker For details on "Colour Adjustments", see "[Colour Adjustments] KEY" in "2. COPIER" in the Operation Guide. Sharpness Colour Balance Intensity Brighter Brighter Soft Soft Sharp Sharp Cyan+ Cyan+ Magenta+ Magenta+ Yellow+ Yellow+ Black+ Black+ Intensity - Intensity -...
  • Page 140 PRINTED IN FRANCE TINSE4156GHZZ...

This manual is also suitable for:

Mx-c310Mx-c400

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