Troubleshooting - Nikon Z 6II Reference Manual

Troubleshooting

Solutions to some common issues are listed below.
•
Troubleshooting information for the SnapBridge app can be
found in the app's online help, which can be viewed at:
https://nikonimglib.com/snbr/onlinehelp/en/index.html
•
For information on the Wireless Transmitter Utility, see the
utility's online help.
Problem
The camera displays a
TCP/IP error.
The camera displays a
"no memory card"
error.
Upload is interrupted
and fails to resume.
The connection is
unreliable.
Troubleshooting
598
Connection settings require adjustment. Check
settings for the host computer or wireless
router and adjust camera settings appropriately
( 0 486).
The memory card is inserted incorrectly or not
at all. Confirm that the memory card is correctly
inserted ( 0 45).
Upload will resume if the camera is turned off
and then on again ( 0 559).
If [Auto] is selected for [Channel] when you are
connecting to a smart device, choose [Manual]
and select the channel manually ( 0 485).
If the camera is connected to a computer in
infrastructure mode, check that the router is set
to a channel between 1 and 8 ( 0 486).
Solution