Troubleshooting; Before Contacting Customer Support - Nikon Z 7II User Manual

Troubleshooting
Before Contacting Customer Support
You may be able to resolve any issues with the camera by
following the steps below. Check this list before consulting your
retailer or Nikon-authorized service representative.
STEP
1
STEP2
Turn the camera off and remove the battery, then wait
about a minute, re-insert the battery and turn the camera
on.
l!,i The camera may continue to write data to the memory
card after shooting. Wait at least a minute before
removing the battery.
Search Nikon websites.
• For support information and answers to frequently asked
questions, visit the website for your country or region
(CDxvii).
• To download the latest firmware for your camera, visit:
https://downloadcenter.nikonimglib.com/
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STEP
3
Consult a Nikon-authorized service representative.
30 Before Contacting Customer Support