Troubleshooting - AT&T DL72130 Complete User's Manual

Appendix

Troubleshooting

If you have difficulty with your telephone, please try the following suggestions.
For customer service, or to purchase accessories or replacement parts, visit our
https://telephones.att.com
website at
1 (866) 288-4268
Canada, dial
I cannot pair my cell phone to the telephone base.
Make sure you have cellular coverage.
f
Make sure your cell phone is compatible with your DL72130/DL72210/DL72240/
f
DL72250/DL72310/DL72340/DL72350/DL72510/DL72570/DL72580. Check the
Bluetooth compatibility list at
Make sure the Bluetooth function of your cell phone is turned on. See the
f
user's manual of your cell phone for more information.
Make sure that you set your cell phone to search for devices.
f
If the DL72130/DL72210/DL72240/DL72250/DL72310/DL72340/DL72350/
f
DL72510/DL72570/DL72580 is in your cell phone device history list, delete it
and try pairing again.
Carefully follow the pairing instructions on page 19. Make sure that your
f
cell phone is not connected to any other Bluetooth device.
Turn off your cell phone, then turn it on again.
f
Reset the telephone base. Unplug the unit's electrical power. Wait for
f
approximately 15 seconds, then plug it back in. Repeat the suggestions
mentioned above.
I cannot pair my headset to the telephone base.
Make sure that your Bluetooth headset is in discoverable mode when pairing
f
with the telephone base. See the user's manual of your headset for more
information on how to set your headset to discoverable mode.
Make sure your headset is compatible with your DL72130/DL72210/
f
DL72240/DL72250/DL72310/DL72340/DL72350/DL72510/DL72570/
DL72580. Check the Bluetooth compatibility list at
https://telephones.att.com/bluetooth.
Carefully follow the pairing instructions on page 21. Make sure that your
f
headset is not connected to any other Bluetooth device.
Reset the telephone base. Unplug the unit's electrical power. Wait for
f
approximately 15 seconds, then plug it back in. Repeat the suggestions
mentioned above.
, or call
.
https://telephones.att.com/bluetooth.
128
1 (800) 222-3111
. In