Troubleshooting - AT&T EL52206 User Manual

Appendix

Troubleshooting

If you have difficulty with your telephone, please try the following
suggestions. For customer service, or to purchase accessories or replacement
parts, visit our website at
1 (800) 222-3111
My telephone doesn't work at all.
• Make sure the power cord is securely plugged in.
• Make sure that the battery connector is securely plugged into the
cordless handset.
• Make sure the telephone line cord is securely and firmly plugged into the
telephone base and the telephone wall jack.
• Charge the battery in the cordless handset for at least 16 hours. For
optimum daily performance, return the cordless handset to the telephone
base or charger when not in use.
• If the battery is depleted, charge the handset for at least 30 minutes
before you use it. Refer to Battery charging on page 9 for details.
• Reset the telephone base. Unplug the electrical power. Wait for
approximately 15 seconds, then plug it back in. Allow up to one minute for
the cordless handset and telephone base to reset.
You may need to purchase a new battery. Please refer to Battery
•
installation on pages 7-8.
The display shows No line. I cannot get a dial tone.
• First try all of the suggestions mentioned above.
• If the previous suggestions do not work, disconnect the telephone line
cord from your telephone and connect the telephone line cord to another
telephone.
• If there is no dial tone on that other telephone either, your telephone
line cord may be defective. Install a new telephone line cord.
• If changing the telephone line cord does not help, the wall jack (or the
wiring to this wall jack) may be defective. Try using a different wall jack
in your home to connect your EL52106/EL52206/EL52246/EL52256/
EL52306/EL52346/EL52356/EL52406 telephone, or contact your
telephone service provider (charges may apply).
www.telephones.att.com
. In Canada, dial
1 (866) 288-4268
77
, or call
.