Troubleshoot a problem
Error codes
280.06
280.11, 280.13, 280.15, 280.91, 280.93,
280.95, 281.11, 281.15, 281.16, 281.91,
281.95, 281.96, 282.11, 282.13, 282.15,
282.91, 282.93, 282.95, 283.11, 283.13,
283.15, 283.91, 283.93, 283.95, 284.11,
284.13, 284.15, 284.91, 284.93, 284.95,
288.10, 288.90, 295.01, 680.10
280.13Q, 280.15Q, 295.01Q, 680.20Q
280.13K, 280.15K, 680.20K, 680.40K,
295.01K,
420.11a, 420.13a, 420.15a, 420.15b,
420.54a, 420.54b, 425.13a
400.13, 400.13b, 420.13b, 420.15b,
420.54c, 450.23b, 450.91b, 451.33b,
454.23b, 454.25b, 457.25b
457.35b
Error message
Please reload originals
in ADF and restart job.
Scanner jam.
Replace jammed originals. Try one or more of the following:
Reload originals and
restart.
Paper jam [jam header].
Paper jam [jam header].
Paper jam [jam header].
Solution
Try one or more of the following:
•
Remove, and then load the
document back into the ADF.
•
Scan the document from the
scanner glass.
•
Finish the job without scanning
the remaining the pages.
•
Cancel job.
See
"Paper jam in the automatic
document feeder" on page
•
Remove, and then load the
document into the ADF.
•
Scan the document from the
scanner glass.
•
Finish the job without scanning
the remaining the pages.
•
Cancel the job.
Try either of the following:
•
Remove, and then load the
document back into the ADF or
scanner glass.
•
Cancel the job.
See
"Paper jam in the staple
finisher" on page
377.
See
"Paper jam in the staple, hole
punch finisher" on page
•
If you installed the staple
finisher, then see
"Paper jam in
the staple finisher" on
page
377.
•
If you installed the staple, hole
punch finisher, then see
jam in the staple, hole punch
finisher" on page
381.
336
377.
381.
"Paper