Transfer A Call; Cancel A Transfer; Managing Calls; Display Calls From The Lines Screen - Polycom VVX 300 Series Quick Manual

Transfer a Call

You can transfer a call to another contact and choose the transfer type you want to use for the call.
1. During a call, do one of the following
•
Press Transfer to use the default transfer type.
•
Press and hold Transfer to use the non-default transfer type.
For example, if Blind is the default, press and hold Transfer to perform a Consultative transfer.
•
Press Transfer > More, and select Blind or Consultative.
Depending on the default transfer type, either the Blind or Consultative option displays. For
example, if the default transfer type is Blind, then you can select Consultative.
2. Dial a number or choose a contact from the Recent Calls or a directory. If the
transfer type is set to Blind, the call is transferred immediately.
3. If the transfer type is set to Consultative, select Transfer after speaking with your contact.

Cancel a Transfer

If a contact does not answer the transfer or you want to remain speaking with the contact on your line, you can
cancel the transfer before it is complete.
1.
Select Cancel.
The call is not transferred and becomes active.

Managing Calls

On VVX 301 phones, you can see the number of calls on the line from the Lines screen, as shown next. A green light
on the line key indicates a line with an active call, and a red light indicates a line with one or more held calls.
Multiple Calls on phone lines on the Lines screen

Display Calls from the Lines Screen

You can display the calls for each line from the Lines screen.
When you select a phone line that has a held call, the first held call on that line is automatically resumed, even if
you already have an active call on a different line.