Page 1 Xerox WorkCentre EC7836/EC7856 ® ® Color Multifunction Printer Xerox ConnectKey 2.0i Technology ® ® User Guide...
Page 2 © 2019 Xerox Corporation. All rights reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation. Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, and so on.
Page 3: Table Of Contents
® ® Finding the IP Address of the Printer ................... 31 Automatic Data Collection......................31 Billing and Usage Information ...................... 31 Xerox ConnectKey Apps ........................32 More Information ..........................33 Welcome Center ........................... 34 Xerox WorkCentre EC7836/EC7856 Color Multifunction Printer ®...
Page 4 Changing Paper Size, Type, and Color ..................64 Changing Paper Size, Type, and Color ..................64 Printing on Special Paper ........................65 Envelopes ............................. 65 Labels ............................67 Glossy Cardstock ........................... 71 Transparencies ..........................71 Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 5 Windows Printing Options ......................76 Macintosh Printing Options ......................78 Managing Jobs ............................ 79 Managing Jobs at the Control Panel ..................... 79 Managing Secure and Held Print Jobs ..................80 Managing Jobs in Xerox ® CentreWare ® Internet Services ............81 Printing Features ..........................
Page 6 Scanning to an Email Address ......................147 Sending a Scanned Image to an Email Address ................148 Setting Email Options ......................... 149 Scanning to a Destination ......................... 152 Sending a Scanned Image to a Destination ................153 Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 7 Using the Address Book ........................190 Adding an Individual Entry to the Device Address Book ............190 Editing an Individual Address Book Entry ................... 191 Editing or Deleting Favorites in the Device Address Book ............192 Xerox ® WorkCentre ®...
Page 8 Scanner Errors ..........................233 Jams ..............................234 Clearing Paper Jams ........................235 Clearing Jams in the Office Finisher LX ..................248 Minimizing Paper Jams ....................... 250 Troubleshooting Paper Jams ...................... 252 Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 9 Elevation ............................. 284 Electrical Specifications ........................285 Recycling Supplies ........................285 Performance Specifications ......................286 Printing Resolution ........................286 Print Speed ..........................286 Environmental, Health, and Safety Contact Information ..............287 Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 10 United States ..........................296 Canada ............................298 Safety Certification ..........................299 Material Safety Data Sheets......................300 Recycling and Disposal All Countries ............................302 North America ........................... 303 Other Countries..........................304 Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 11: Safety
• Environmental, Health, and Safety Contact Information ..............20 Your printer and the recommended supplies have been designed and tested to meet strict safety requirements. Attention to the following information ensures the continued safe operation of your Xerox printer. Xerox...
Page 12: Notices And Safety
These include safety agency evaluation and certification, and compliance with electromagnetic regulations and established environmental standards. The safety and environment testing and performance of this product have been verified using Xerox ® materials only.
Page 13: Electrical Safety
These include safety agency evaluation and certification, and compliance with electromagnetic regulations and established environmental standards. The safety and environment testing and performance of this product have been verified using Xerox ® materials only.
Page 14: Power Cord Safety Information
Power off the printer immediately. Disconnect the power cord from the electrical outlet. Call an authorized service representative. Power Cord Safety Information Carefully read the following instructions before operating your printer. For details, contact your Xerox representative. WARNINGS: • The electrical supply for the device must meet the requirements stated on the data plate on the rear of the device.
Page 15: Emergency Power Off
If any of the following conditions occur, power off the printer immediately and disconnect the power cord from the electrical outlet. Contact an authorized Xerox service representative to correct the problem if: The equipment emits unusual odors or makes unusual noises.
Page 16: Operational Safety
Ozone is heavier than air and is not produced in amounts large enough to harm anyone. Install the printer in a well-ventilated room. For more information in the United States and Canada, go to www.xerox.com/environment. Printer Location •...
Page 17: Printer Supplies
Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas.
Page 18: Maintenance Safety
Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer. • Clean the device with a dry lint-free cloth only. Do not burn any consumables or routine maintenance items. For information on Xerox supplies • ®...
Page 19: Printer Symbols
Do not expose the drum cartridge to light for more than 10 minutes. Do not touch the drum cartridge. Hot surface. Wait the indicated time before handling. Warning: Moving parts. Use caution to avoid personal injury. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 20: Environmental, Health, And Safety Contact Information
Safety Environmental, Health, and Safety Contact Information For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact the following customer help line: United States and Canada: 1-800-ASK-XEROX (1-800-275-9376) For product safety information in the United States and Canada, go to www.xerox.com/environment.
Page 21: Features
This chapter includes: • Parts of the Printer ..........................22 • Information Pages ..........................27 • Administration Features ........................28 • Xerox ConnectKey Apps ......................... 32 More Information ..........................33 • Xerox WorkCentre EC7836/EC7856 Color Multifunction Printer ® ® User Guide...
Page 22: Parts Of The Printer
Tray 5 Left Tray USB Port Document Cover Document Glass Control Panel Center Output Tray Center Bottom Tray 10. Secondary Power Switch 11. Front Door 12. Trays 1–4 13. Locking Casters Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 23: Left Rear View
Ensure that the rear right cover is attached. Open this cover when connecting an interface cable. • Internal Components Second Bias Transfer Roller Fuser Assembly Drum Cartridge Release Lever Toner Cartridges Main Power Switch Transfer Belt Cleaner Waste Container Drum Cartridges Drum Cartridge Cover Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 24: Document Feeder
Provides access to information pages. Prompts you to load paper, replace supplies, and clear jams. • • Displays errors and warnings. • Connects to a USB Flash drive for scan and print access. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 25 14. Start starts the selected copy, scan, fax, or Print From job, such as Print from USB. 15. Alphanumeric keypad enters alphanumeric information. 16. C (clear) deletes numeric values or the last digit entered using the alphanumeric keys. 17. Dial Pause inserts a pause in a telephone number when transmitting a fax. Xerox ® WorkCentre ®...
Page 26: Office Finisher Lx
(LAN). The wireless network adapter supports common wireless security protocols, such as WEP, WPA, WPA2, and 802.1X standard port-based network access control. The wireless network adapter allows multiple users on a wireless LAN to print to and scan from Xerox ®...
Page 27: Information Pages
At the printer control panel, press the Machine Status button. On the Machine Information tab, touch Information Pages, then touch the desired information page. Touch Print. Note: Information pages can also be printed from Xerox CentreWare Internet Services. ® ®...
Page 28: Administration Features
CentreWare ® Internet Services, or in the print driver. If the administrator configures local or network authentication, you identify yourself by typing your user name and password at the control panel or in Xerox ® CentreWare ® Internet Services. If the administrator configures card reader authentication, you identify yourself by swiping a magnetic or proximity card at the control panel and typing a passcode.
Page 29 The administrator can also generate reports listing usage data for individual users and groups. For details, see the System Administrator Guide at www.xerox.com/office/EC78XXdocs. Logging In Logging in is the process by which you identify yourself to the printer for authentication.
Page 30: Xerox ® Centreware ® Internet Services
CentreWare Internet ® ® Services or at the control panel. Most printer models have a default configuration that restricts access to some settings. Access is restricted for settings on the Properties tab in Xerox ® CentreWare ® Internet Services, and settings on the Tools tab on the control panel touch screen.
Page 31: Finding The Ip Address Of The Printer
Touch Close after the report prints. Automatic Data Collection This printer automatically collects data and transmits it to a secure offsite location. Xerox or a designated servicer uses this data to support and service the printer, or for billing, supplies replenishment, or product improvement.
Page 32: Xerox Connectkey Apps
® Apps extend the capabilities of your ConnectKey devices. Xerox QR Code: You can use this App to link your mobile applications with ConnectKey devices. You • can also use the QR Code App to access information about related Xerox ®...
Page 33: More Information
Information about menus or error messages Press the control panel Help (?) button. To print from the control panel, press Machine Status > Machine Information pages Information > Information Pages. To print from Xerox ® CentreWare ® Internet Services, click Status >...
Page 34: Welcome Center
• Locating the Serial Number To contact Xerox for assistance, you need the printer serial number. The serial number is behind door A, toward the rear of the printer on a metal plate. To view the serial number at the printer control panel, press the Machine Status button, then touch the Machine Information tab.
Page 35: Installation And Setup
Installation and Setup Overview ......................36 • Modifying General Settings ........................40 • Installing the Software ........................... 42 See also: Installation Guide packaged with your printer. System Administrator Guide at www.xerox.com/office/EC78XXdocs. Xerox WorkCentre EC7836/EC7856 Color Multifunction Printer ® ® User Guide...
Page 36: Installation And Setup Overview
Routers, network hubs, network switches, modems, Ethernet cables, and USB cables are not included with your printer and must be purchased separately. Xerox recommends an Ethernet connection because it is typically faster than a USB connection, and it provides access to Xerox ®...
Page 37: Turning The Printer On And Off
Do not plug or unplug the power cord while the power switch is in the On position. To turn on the printer: Open the front door. Turn on the main power switch. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 38: Initial Printer Setup
Make sure that the printer is set up before installing the printer software. Setup includes enabling the optional features and assigning an IP address for the Ethernet network connection. If the printer has not been previously turned on and configured, see the System Administrator Guide at www.xerox.com/office/EC78XXdocs. Xerox ®...
Page 39: Usb Cover
USB port, the port is still active. For details on enabling or disabling USB ports, see the System Administrator Guide at www.xerox.com/office/EC78XXdocs. You can find the USB cover and installation instructions in the compartment inside of tray 1.
Page 40: Modifying General Settings
• To wake the printer at a specific time, touch Time. To set the time that the printer wakes up on the specified day, touch Warm Up Time, then to select the time, touch the arrows. Touch Xerox ® WorkCentre ®...
Page 41: Setting The Date And Time At The Control Panel
Use the Up or Down arrows to navigate and select your Time Zone. Note: The date and time are set automatically through Network Time Protocol (NTP). To modify these settings, go to the Properties tab in Xerox ® CentreWare ®...
Page 42: Installing The Software
IP address. If you cannot find the IP address, see Finding the IP Address of Your Printer on page If the Software and Documentation disc is not available, download the latest drivers from www.xerox.com/office/EC78XXdrivers. Operating System Requirements Windows XP SP3 and later; Windows Server 2003 and later •...
Page 43: Installing Drivers And Utilities For Windows
Installation and Setup Installing Drivers and Utilities for Windows To access all the features of your printer, install the Xerox ® print driver and the Xerox ® scan driver. To install the print and scan driver software: Insert the Software and Documentation disc into the appropriate drive on your computer. The installer starts automatically.
Page 44: Installing Drivers And Utilities For Macintosh Os X Version 10.5 And Later
Installation and Setup Installing Drivers and Utilities for Macintosh OS X Version 10.5 and Later To access all the features of your printer, install the Xerox ® print driver and the Xerox ® scan driver. To install the print and scan driver software: Insert the Software and Documentation disc into the appropriate drive on your computer.
Page 45: Installing Drivers And Utilities For Unix And Linux
Installing Drivers and Utilities for UNIX and Linux Xerox ® Services for UNIX Systems is a two part installation process. It requires the installation of a Xerox ® Services for UNIX Systems code package and a printer support package. The Xerox ®...
Page 46: Other Drivers
Installation and Setup Other Drivers The following drivers are available for download at www.xerox.com/office/EC78XXdrivers. • The Xerox ® Global Print Driver works with any printer on your network, including those printers made by other manufacturers. It configures itself for your individual printer upon installation.
Page 47: Paper And Media
Paper and Media This chapter includes: • Supported Paper ............................ 48 • Loading Paper ............................53 • Printing on Special Paper ........................65 Xerox WorkCentre EC7836/EC7856 Color Multifunction Printer ® ® User Guide...
Page 48: Supported Paper
Your printer is designed to use various paper and other media types. To ensure the best print quality and to avoid jams, follow the guidelines in this section. For best results, use Xerox paper and media recommended for your printer. Recommended Media A list of paper and media recommended for your printer is available at: www.xerox.com/rmlna...
Page 49: Paper That Can Damage Your Printer
Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not ® ® cover damage caused by using unsupported paper or special media. The Xerox ® Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas.
Page 50: Supported Paper Types And Weights
Labels (106–169 g/m²) Transparency Tray 5 Lightweight (55–59 g/m²) Heavyweight Cardstock, and Heavyweight Cardstock Reloaded (257– 280 g/m²) Heavyweight Glossy Cardstock, and Heavyweight Glossy Card Reloaded (257–280 g/m²) Envelope (75–90 g/m²) Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 51: Supported Standard Paper Sizes
12 x 18 in. 12 x 19 in. Envelope (6 x 9 in.) Envelope (9 x 12 in.) Monarch Envelope (3.9 x 7.5 in.) No. 10 Envelope (4.1 x 9.5 in.) Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 52: Supported Paper Sizes And Weights For Automatic 2-Sided Printing
Minimum: 140 x 182 mm (5.5 x 7.2 in.) Maximum: 320 x 457 mm (12.6 x 18 in.) Tray 5 Minimum: 89 x 98 mm (3.5 x 3.9 in.) Maximum: 320 x 483 mm (12.6 x 19 in.) Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 53: Loading Paper
Remove any paper that is a different size or type. To move the length and width guides out: Pinch the guide lever on each guide. Slide the guides outward until they stop. Release the levers. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 54 Load hole punched paper with the holes toward the rear of the printer. − Load labels face up with the top edge to the right. Note: Do not load paper above the maximum fill line. Overfilling the tray can cause the printer to jam. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 55 64. Note: If this feature does not appear, log in as a system administrator. For details, see Logging In as the System Administrator at the Control Panel on page 30. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 56: Setting The Guide Locks In The 500-Sheet Adjustable Trays
For best results, remove any paper from the tray, pinch the guide levers, and slide the guides inward. Pry up the retainer with your fingertip, pulling the lower edge toward you. To engage the fine-adjustment block, pinch the levers and slide the guide lock to the left as shown. Xerox ® WorkCentre ®...
Page 57: Loading Paper In Trays 3 And 4 Of The Tandem Tray Module
Fan the edges of the paper before loading it into the paper trays. This procedure separates any sheets of paper that are stuck together and reduces the possibility of paper jams. Note: To avoid paper jams and misfeeds, do not remove paper from its packaging until necessary. Xerox ® WorkCentre ®...
Page 58 Adjust the guides so that they touch the edges of the stack. Close the tray. Verify the size, type, and color of the paper. Change the selection for any incorrect setting. On the printer touch screen, touch Confirm. Xerox ® WorkCentre ®...
Page 59: Loading Paper In Tray 5
Flex the sheets back and forth and fan them, then align the edges of the stack on a level surface. This procedure separates any sheets that are stuck together and reduces the possibility of jams. Note: To avoid jams and misfeeds, do not remove paper from its packaging until you are ready to use Xerox ® WorkCentre ®...
Page 60 Adjust the width guides until they touch the edges of the paper. Do one of the following: − To confirm the paper size, type, and color when a tray is set to Fully Adjustable, touch Confirm. Xerox ® WorkCentre ®...
Page 61: Loading Paper In Tray 6 (High-Capacity Feeder)
− Place pre-punched paper with the holes toward the right side of the tray. − − Place letterhead or the top of the page toward the front of the tray. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 62 Slide the guides so they touch the edges of the paper. Close the tray. Verify the size, type, and color of the paper. Change the selection for any incorrect setting. On the printer touch screen, touch Confirm. Xerox ® WorkCentre ®...
Page 63: Configuring Tray 6 In The High-Capacity Feeder
Locate the pin at the top of the side gate. Lift the pin and guide it to the desired paper size in the slot on top of the side gate. Release the pin to lock it into place. Xerox ® WorkCentre ®...
Page 64: Changing Paper Size, Type, And Color
If that tray is empty, the printer uses paper from the Priority 2 tray. Touch OK. Note: To access the Paper Management menu, you can be required to log in as the system administrator. For details, see the System Administrator Guide at www.xerox.com/office/EC78XXdocs. Xerox ® WorkCentre ®...
Page 65: Printing On Special Paper
Glossy Cardstock ............................ 71 • • Transparencies ............................71 To order paper, transparencies, or other media, contact your local reseller or go to www.xerox.com/office/EC78XXsupplies. See also: www.xerox.com/rmlna Recommended Media List (United States) Envelopes Envelopes can be printed from tray 5 only.
Page 66 Center the stack, then slide the guides until they lightly touch the edges of the stack. Verify the size, type, and color of the envelope. Change the selection for any incorrect setting. Select the size before the type. On the printer touch screen, touch Confirm. Xerox ® WorkCentre ®...
Page 67: Labels
Before loading labels, remove all other paper from the tray. • CAUTION: Do not use any sheet where labels are missing, curled, or pulled away from the backing sheet. It could damage the printer. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 68 For short-edge feed, load labels face up with the top edge facing to the right. Close the tray. Set the paper size, type, and color at the control panel. For details, see Changing Paper Size, Type, and Color on page 64. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 69 Open tray 5, then pull out the extension tray for larger sizes. If the extension tray is already opened, remove any paper that is a different size or type. Move the width guides to the edges of the tray. Xerox ® WorkCentre ®...
Page 70 To select a new paper size, touch Size. − To select a new paper type, touch Type. − − To select a new paper color, touch Color. When finished, touch Confirm. − Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 71: Glossy Cardstock
Verify the size, type, and color of the paper. Change the selection for any incorrect setting. On the printer touch screen, touch Confirm. Transparencies Transparencies can be printed from trays 1–5. For best results, use only recommended Xerox ® transparencies.
Page 72 • For Trays 1–4, load striped transparencies with the stripe down on the trailing edge (right). • For Tray 5, load striped transparencies with the stripe up on the trailing edge (left). Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 73: Printing
Selecting Printing Options ........................75 • Managing Jobs ............................79 • Printing Features ........................... 82 Printing Special Job Types ........................92 • • Held Print Jobs ............................98 • Print From .............................. 99 Xerox WorkCentre EC7836/EC7856 Color Multifunction Printer ® ® User Guide...
Page 74: Printing Overview
Access the print settings in your software application. For most software applications, press CTRL+P for Windows, or CMD+P for Macintosh. Select your printer. Access the print driver settings by selecting Properties or Preferences for Windows, or Xerox ® Features for Macintosh. The title of the button can vary depending on your application.
Page 75: Selecting Printing Options
Macintosh Printing Options ........................78 • Printing options, also called print driver software options, are specified as Printing Preferences in Windows, and Xerox ® Features in Macintosh. Printing options include settings for 2-sided printing, page layout, and print quality. Printing options that are set from Printers and Faxes Printing Preferences become the default setting.
Page 76: Windows Printing Options
The title of the button varies depending on your application. Click a tab in the Properties window, then make selections. To save your selections and close the Properties window, click OK. To send the job to the printer, click OK. Xerox ® WorkCentre ®...
Page 77 Save As. Type a name for the set of printing options, then to save the set of options in the Saved Settings list, click OK. To print using these options, select the name from the list. Xerox ® WorkCentre ®...
Page 78: Macintosh Printing Options
Select the desired printing options from the drop-down lists. Click Print to send the job to the printer. Selecting Finishing Options for Macintosh If your printer has a finisher installed, select finishing options in the Xerox ® Features of the print driver.
Page 79: Managing Jobs
Managing Jobs This section includes: • Managing Jobs at the Control Panel ...................... 79 • Managing Secure and Held Print Jobs ....................80 Managing Jobs in Xerox CentreWare Internet Services..............81 • ® ® Managing Jobs at the Control Panel From the control panel Job Status, you can view lists of active jobs, secure jobs, or completed jobs.
Page 80: Managing Secure And Held Print Jobs
Unidentified jobs are jobs that are not associated with a user name. Unidentified jobs originate from a computer that does not require a user to log in. Examples are a job sent from a DOS or UNIX window using LPR, Port 9100, or from the Jobs tab in Xerox ®...
Page 81: Managing Jobs In Xerox Centreware Internet Services
CentreWare Internet Services ® ® You can view a list of active jobs and delete print jobs from the Active Jobs list in Xerox ® CentreWare ® Internet Services. You can also print, copy, move, or delete saved jobs. For details, see the Help in Xerox ®...
Page 82: Printing Features
52. Printing a 2-Sided Document Options for Automatic 2-Sided Printing are specified in the print driver. The print driver uses the settings for portrait or landscape orientation from the application for printing the document. Xerox ® WorkCentre ®...
Page 83: Selecting Paper Options For Printing
When printing a multiple-page document, you can print more than one page on a single sheet of paper. Print 1, 2, 4, 6, 9, or 16 pages per side by selecting Pages Per Sheet on the Page Layout tab. Page Layout is on the Document Options tab. Xerox ® WorkCentre ®...
Page 84: Printing Booklets
• for the thickness of the folded paper, which can cause the page images to shift outward slightly when folded. You can select a value from zero to 1 point. Gutter Creep Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 85: Using Image Options
74. The Color Correction tab provides standard color modes. Xerox Black and White: This feature converts all color in the document to black and white or shades of gray. For best printing results of mixed text, graphics, and images on a range of supported paper, set the Color Correction to Xerox Automatic Color.
Page 86: Using Special Pages
Paper: Displays the default size, color, and type of paper selected in Use Job Settings. To specify a • different paper size, color, or type, for Paper, click the arrow, then select an option. Job Setting: Displays the attributes of the paper for the remainder of the job. • Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 87 Job Setting: Displays the attributes of the paper for the remainder of the job. • Note: Some combinations of 2-sided printing with certain paper types and sizes can produce unexpected results. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 88: Scaling
The Original Document Size is scaled to fit on the selected output paper size shown in the Output Paper Size field. − Manually Scale: You can use this option to change the output print size by a specified percentage. Xerox ® WorkCentre ®...
Page 89: Printing Watermarks
• Place a watermark on the first page or on every page in a document. • Print a watermark in the foreground or background or blend it with the print job. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 90: Printing Mirror Images
To specify the units of measurement, at the bottom of the window, click the Measurements button, then select Inches or Millimeters. To save, in the Name field, type a title for the new size, then click OK. Xerox ® WorkCentre ®...
Page 91: Selecting Job Completion Notification For Windows
This feature is available on a computer printing to a network printer. To be notified when your print job completes: In the print driver, click the Advanced tab. Click Notification > Notify for Completed Jobs > Enabled. Click OK. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 92: Printing Special Job Types
When printing a series of secure print jobs, you can assign a default passcode in the Printing Preferences of the print driver. Then you can use the default passcode for all print jobs sent from that computer. If you must use a different passcode, you can override it in the application print driver. Xerox ® WorkCentre ®...
Page 93 Secure Print window. The passcode is associated with your user name. After you set a passcode, it becomes the default • passcode for any print job that requires a passcode on all Xerox ® printers. You can reset the passcode at any time from any window that contains the passcode.
Page 94: Sample Set
Touch Held Print Jobs or Active Jobs, then select a folder. Touch the corresponding print job in the list. Touch Print. The remainder of the job prints, then the printer deletes the job from the printer hard drive. Xerox ® WorkCentre ®...
Page 95: Delay Print
List. In Save To or Folder Number, specify where you want the file saved on the printer. Do one of the following: Type the name of the destination folder. − Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 96 − Click the arrow to the right of the field, then select a folder name from the list. Click the arrow to the right of the field, then select Default Public Folder. − Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 97 To store your job at the printer, select Private. In the Passcode field, type a passcode. The passcode is associated with your user name. After you set a passcode, it becomes the default passcode for any print job that requires a passcode on all Xerox ®...
Page 98: Held Print Jobs
To determine why a job was held, touch the job, then touch Details. Do one of the following: To release a held job, touch the job, then touch Print. − To release all held jobs, touch Print All. − Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 99: Print From
• The system administrator must set up this feature before you can use it. For details, see the System Administrator Guide at www.xerox.com/office/EC78XXdocs. To print from a USB Flash drive: Insert your USB Flash drive in the USB port on the printer control panel. The Print from USB window appears.
Page 100: Printing From Mailbox
Printing from Xerox ® CentreWare ® Internet Services You can print .pdf, .ps, .pcl, and .xps files directly from Xerox ® CentreWare ® Internet Services without having to open another application or the print driver. The files can be stored on a local computer hard drive, mass storage device, or network drive.
Page 101: Copying
Copying This chapter includes: • Basic Copying ............................102 • Selecting Copy Settings........................104 Xerox WorkCentre EC7836/EC7856 Color Multifunction Printer ® ® User Guide...
Page 102: Basic Copying
• The document glass accepts paper sizes up to 297 x 432 mm (11.7 x 17 in.). • The document glass automatically detects standard paper sizes. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 103: Document Feeder
110 x 125 (4.3 x 4.9 in.) through 297 x 432 mm (11.7 x 17 in.) for 2-sided pages. • The maximum document feeder capacity is approximately 110 sheets of 80 g/m² paper. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 104: Selecting Copy Settings
Basic Settings ............................105 • Image Quality Settings ......................... 110 Layout Settings ............................ 113 • • Output Format Settings ........................116 • ID Card Copying ........................... 125 Advanced Copying ..........................129 • Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 105: Basic Settings
To enter the number of copies, use the keypad on the touch screen. To delete an incorrect entry, touch the X backspace key that appears in the entry field. Touch OK. The number of copies appears in the upper right corner of the touch screen. Xerox ® WorkCentre ®...
Page 106 Single Color: This option copies in shades of a single color. To select a color, click the arrow, • then select an option. Your color selection appears on the sample page. Touch OK. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 107 If Paper Supply is set to Auto Paper Select, the Paper Conflict screen appears. Select the desired paper tray, then touch OK. • To center the image on the page, select the Auto Center check box. Touch OK. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 108 To select collated copies: Press the Services Home button, then touch Copy. For Collation, touch Collated. If your printer has a finisher, for Finishing, touch Advanced. Touch Collated. Touch OK. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 109 To change the orientation of the page, touch Original Orientation, then select an option. To change the paper source, touch Paper Supply, then select an option. Touch OK. To enable the hole punch feature, touch Hole Punch, then select an option. Touch OK. Xerox ® WorkCentre ®...
Page 110: Image Quality Settings
Touch the Image Quality tab, then touch Image Options. On the Image Options screen, adjust the sliders as needed: − Lighten/Darken: Lightens or darkens the image. Sharpness: Sharpens or softens the image. − Touch OK. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 111 Manual Contrast allows you to adjust the contrast manually. To increase or decrease the − contrast, move the Manual Contrast slider up or down. The middle position on the slider, Normal, does not change the contrast. Touch OK. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 112 On the Color Balance screen, touch Advanced Color. Touch the color you want to adjust. Move the sliders to adjust the levels for highlights, midtones, and shadows. Repeat the previous two steps for additional colors. Touch OK. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 113: Layout Settings
Mixed Size Originals: You can scan standard-size originals of varying sizes. Use the diagram on the − screen to determine which original sizes can be mixed in the same job. Touch OK. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 114 Note: You can use preset values that were previously saved by the system administrator. Touch Presets in the lower left corner of the screen, and select a preset from the drop-down menu. Touch OK. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 115 On the Invert Image screen, select an option: − Mirror Image reflects each image left to right on the page. Negative Image reverses the black and white values. − Touch OK. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 116: Output Format Settings
Touch 2-Sided Originals or 2-Sided, Rotate Side 2. To select a paper tray: Touch Paper Supply. Touch the desired tray. Touch OK. If your printer has a finisher installed, for Fold and Staple, select options. Touch OK. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 117 Touch OK. The options that you select appear on the Special Pages screen. To edit or delete a special page entry, touch the entry in the list, then from the menu, touch the desired action. 10. Touch OK. Xerox ® WorkCentre ®...
Page 118 Touch Close. The options that you select appear on the Special Pages screen. To edit or delete a special page entry, touch the entry in the list, then from the menu, touch the desired action. 10. Touch OK. Xerox ® WorkCentre ®...
Page 119 10. Touch Close. The options that you select appear on the Special Pages screen. 11. To edit or delete a special page entry, touch the entry in the list, then from the menu, touch the desired action. 12. Touch OK. Xerox ® WorkCentre ®...
Page 120 Touch Close. The options that you select appear on the Special Pages screen. To edit or delete a special page entry, touch the entry in the list, then from the menu, touch the desired action. 10. Touch OK. Xerox ® WorkCentre ®...
Page 121 Touch an arrow to position the date in the header or footer. The sample page shows the location of the date. Touch OK. To change the text formatting, touch Format & Style, choose the desired settings, then touch OK. Xerox ® WorkCentre ®...
Page 122 More, touch the desired tray, then touch OK. For Transparency Supply, touch the tray that contains the transparencies. If the tray that contains the transparencies does not appear, touch More, touch the desired tray, then touch OK. Touch OK. Xerox ® WorkCentre ®...
Page 123 To rotate the pages, for Rotate Background, select the check box. Note: The right side of the screen displays a diagram of the image layout. Touch Original Orientation, then Portrait or Landscape. Touch OK. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 124 Auto Repeat: This option allows the printer to determine the maximum number of images that can fit on the paper size that is currently selected. Touch Original Orientation, then from the menu, select the orientation option desired. The sample page shows the image layout. Touch OK. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 125: Id Card Copying
Place the ID card, or a document smaller than half the selected paper supply size, in the upper left corner of the document glass. Press the green Start button, or touch Scan Front on the touch screen. The document scans and the Scan Back button appears on the touch screen. Xerox ® WorkCentre ®...
Page 126 To use the alphanumeric keypad to reduce or enlarge the percentage, touch the current value displayed, then type a value. Preset: This option allows you to select from a list of preset values. For additional options, • touch More. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 127 Press the Services Home button, then touch ID Card Copy. For Front Side Features or Back Side Features, touch Edit. To lighten or darken the image, for Lighten/Darken, adjust the slider up or down. Touch OK. Xerox ® WorkCentre ®...
Page 128 To change Background Suppression: Press the Services Home button, then touch ID Card Copy. For Front Side Features or Back Side Features, touch Edit. For Background Suppression, touch Auto Suppression. Touch OK. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 129: Advanced Copying
Repeat the previous step for each remaining segment. For Quantity for Final Job, to enter the number of copies, use the alphanumeric keypad. In the corner of the Build Job screen, touch Submit Job. To cancel the job, touch Delete All Segments. Xerox ® WorkCentre ®...
Page 130 Touch the Job Assembly tab, then touch Retrieve Saved Settings. Touch the desired saved setting. Note: To delete a saved setting, touch the setting, then touch Delete Settings. Touch Load Settings. The saved settings are loaded for the current copy job. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 131: Scanning
Scanning to a Destination ........................152 • The system administrator must set up this feature before you can use it. For details, see the System Administrator Guide at www.xerox.com/office/EC78XXdocs. If the system administrator enables Remote Start in Xerox CentreWare Internet Services, you can scan ®...
Page 132: Basic Scanning
Press the green Start button. Notes: • The printer must be connected to a network to retrieve a scan file remotely. • For details, see the Help in Xerox ® CentreWare ® Internet Services. Print, copy, and fax jobs can print while you are scanning original documents or downloading files •...
Page 133: Document Glass
110 x 125 (4.3 x 4.9 in.) through 297 x 432 mm (11.7 x 17 in.) for 2-sided pages. • The maximum document feeder capacity is approximately 110 sheets of 80 g/m² paper. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 134: Scanning To A Folder
Retrieving Scan Files ..........................136 Scanning to a folder is the simplest scanning method. When you scan an image at the printer, the scan file is stored in a folder on the internal hard drive. You then use Xerox CentreWare Internet Services to ®...
Page 135: Scanning To A Private Folder
Click the Folder Name: field, then type a name for the folder. In the Folder Password field, type a password that adheres to the password rules. In the Confirm Folder Password field, type the password again. Click Apply. Your private folder appears in the folder list in Xerox ® CentreWare ®...
Page 136: Retrieving Scan Files
Scanning Retrieving Scan Files To retrieve your scanned images, use Xerox ® CentreWare ® Internet Services to copy the scan files from the printer to your computer. To retrieve your scan files: At your computer, open a Web browser, in the address field, type the IP address of the printer, then press Enter or Return.
Page 137: Scanning To Network File Repositories
• Adding a Scan Destination ........................138 When using this feature, the images you scan are sent to a file repository on a network server. The system administrator configures the file repository settings. Using Xerox ® CentreWare ® Internet Services, you can add your own scan destinations to templates.
Page 138: Adding A Scan Destination
Use the login name for the computer that holds the destination folder. The login name can include the domain name also, such as domain name\login name. 12. Click Add. The template is stored on the printer hard drive. Xerox ® WorkCentre ®...
Page 139: Scanning To Your Home Directory
From the Pick a Workflow screen, select the template that the system administrator created. To change any of the scan settings, on the Workflow Scanning screen, select options. For more options, touch the Advanced Settings tab. For details, see Selecting Advanced Settings. Press the green Start button. Xerox ® WorkCentre ®...
Page 140: Setting Scan Options
To enter a filename and select a basic file format: Touch File, then type a name for the scan file. To select a format, for file format, touch the down arrow, then select an option. Touch OK. Xerox ® WorkCentre ®...
Page 141: Selecting Advanced Settings
Newspaper/Magazine: Optimizes the scan for printed magazines and newspapers. • Note: The photo and text options allow you to specify the type of original, such as printed, photocopied, photograph, inkjet, or solid ink. Touch OK. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 142 On the Saturation screen, adjust the sliders to make the image more vivid or more pastel. Touch OK. To set the resolution: Touch Resolution. On the Resolution screen, select a resolution from 72 dpi through 600 dpi. Touch OK. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 143: Selecting Layout Adjustments
Touch Blank Page Management. Select an option: Include Blank Pages: This option includes scanned pages that are blank. • Remove Blank Pages: This option omits scanned pages that are blank. • Touch OK. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 144: Selecting Filing Options
Document Management and Add File Destinations can be modified only after scanning to network file repositories or scanning to home are set up. For details, see the System Administrator Guide at www.xerox.com/office/EC78XXdocs. To select the action to take if a file already exists: Touch If File Already Exists.
Page 145: Building A Scan Job
Program and scan all segments, then touch Submit Job. The Job Progress screen appears, and the individual segments are scanned as a single job. Note: If necessary, touch Delete > Delete Job to cancel the job. Xerox ® WorkCentre ®...
Page 146: Scanning To A Usb Flash Drive
To change any of the scan settings, on the Workflow Scanning screen, select options. Press the green Start button. The Job Progress screen appears, and the original is scanned. The file is stored on your USB Flash drive. Remove your USB Flash drive from the printer. Xerox ® WorkCentre ®...
Page 147: Scanning To An Email Address
• Sending a Scanned Image to an Email Address ................... 148 • Setting Email Options .......................... 149 When using this feature, the images you scan are sent as email attachments. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 148: Sending A Scanned Image To An Email Address
Touch OK. To change any of the scan to Email settings, use options on the Email, Advanced Settings, Layout Adjustment, and Job Assembly tabs. Press the green Start button. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 149: Setting Email Options
No: This option creates an unsearchable image of the scanned document. Yes: This option creates a searchable document of the scanned pages. If you select Yes, select the − language for the search from the menu. Touch OK. Touch OK. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 150 Select the required contacts list from the menu. Touch Search, then use the touch screen keyboard to type part of the name. Touch Search. Select the desired name from the list, then touch Add. Touch OK. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 151 Encryption helps ensure that email messages cannot be read by anyone other than the intended recipient. Note: The system administrator must set up this feature before you can use it. For details, see the System Administrator Guide at www.xerox.com/office/EC78XXdocs. To set encryption: Touch the Email Options tab.
Page 152: Scanning To A Destination
This section includes: • Sending a Scanned Image to a Destination ..................152 Use Scan to Destination to send scanned images to a remote destination, such as an FTP server or a personal computer. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 153: Sending A Scanned Image To A Destination
On the Device Address Book screen, select the required contacts list from the menu. Touch Search, then use the touch screen keyboard to type part of the name. Touch Search. Select the desired contact from the list, then touch Add to Recipients. Touch OK. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 154 Lowest Compression/Largest File Size. Touch OK. Press the green Start button. The Job Progress screen appears, and the original is scanned. The file is stored as a file at the destination. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 155: Faxing
Sending a LAN Fax ..........................188 Using the Address Book ........................190 • The system administrator must set up this feature before you can use it. For details, see the System Administrator Guide at www.xerox.com/office/EC78XXdocs. Xerox WorkCentre EC7836/EC7856 Color Multifunction Printer ®...
Page 156: Configuring The Printer For Faxing
Note: Not all options listed are supported on all printers. Some options apply only to a specific printer model, configuration, operating system, or driver type. For details, see the System Administrator Guide at www.xerox.com/office/EC78XXdocs. Xerox ® WorkCentre ®...
Page 157: Basic Faxing
• The document glass accepts paper sizes up to 297 x 432 mm (11.7 x 17 in.). • The document glass automatically detects standard paper sizes. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 158: Duplex Automatic Document Feeder
85 x 125 mm (3.3 x 4.9 in.) through 297 x 432 mm (11.7 x 17 in.). • The automatic document feeder accommodates approximately the following quantity of paper by weight: 130 sheets of 80 g/m² paper. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 159: Sending An Embedded Fax
To pause the job, press the Stop button. On the touch screen, touch Resume Scanning to Note: continue the job, or Cancel Scanning to cancel the job completely. If you do not make a selection within 60 seconds, the job automatically resumes. Xerox ® WorkCentre ®...
Page 160: Basic Fax Settings
Press the Services Home button, then touch Fax. To enter recipient details, touch an option or touch Skip. Touch Original Type. On the Original Type screen, touch the content type of the original document. Touch OK. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 161 Mixed Size Originals: You can scan standard-size originals of varying sizes. Use the diagram on the − screen to determine which original sizes can be mixed in the same job. Touch OK. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 162 Touch the Image Quality tab, then touch Image Options. On the Image Options screen, adjust the sliders as needed. Lighten/Darken: Lightens or darkens the image. − Sharpness: Sharpens or softens the image. − Touch OK. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 163 Left Page Only: Scans the left page of the book. − Right Page Only: Scans the right page of the book. − To set the amount to erase, touch the Binding Edge Erase arrows as needed. Touch OK. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 164: Selecting Fax Options
To enter recipient details, touch an option or touch Skip. Touch the Fax Options tab, then touch Confirmation Report. To generate a report for all fax jobs, touch Print Confirmation. Touch OK. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 165: Selecting The Starting Rate
• Delete. To edit an existing comment, touch the comment, then touch the Edit icon. To change the • comment, use the touch screen keyboard, then touch OK. Touch OK. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 166: Sending Header Text
Faxing Sending Header Text The system administrator must set up this feature before you can use it. For details, see the System Administrator Guide at www.xerox.com/office/EC78XXdocs. To include the fax header text: Press the Services Home button, then touch Fax.
Page 167: Storing A Fax In A Local Mailbox
Storing a Fax in a Local Mailbox The system administrator must create a mailbox before you can use this feature. For details, see the System Administrator Guide at www.xerox.com/office/EC78XXdocs. To store a fax in a local mailbox: Press the Services Home button, then touch Fax.
Page 168: Printing Local Mailbox Documents
Touch the Mailbox Number field, then use the alphanumeric keypad to enter the mailbox number. Touch the Mailbox Passcode field, then use the alphanumeric keypad to enter the four-digit mailbox passcode. Touch Print. The documents in the remote mailbox print. Touch Close. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 169: Deleting Local Mailbox Documents
Continue to enter fax numbers for all of the remote devices that require access. Touch OK. To confirm, touch Update Setting. Select additional options as needed. Touch Start. The originals are scanned and stored for polling. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 170: Printing Faxes Stored For Polling
If your printer is set to display the 12-hour clock, touch AM or PM. • • Touch OK. Touch Print. The faxes that are stored on the remote device for polling print. Touch Close. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 171: Deleting Faxes Stored For Polling
Touch an option. Touch Empty Fax Polling. To confirm, touch Empty Fax Polling again. Touch OK. Building a Fax Job For details, see Building a Fax Job on page 187. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 172: Sending A Server Fax
Select more options as needed. For details, see Selecting Server Fax Options on page 175. Press the green Start button. The printer scans the pages and transmits the document when all pages have been scanned. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 173: Basic Server Fax Settings
Upright Images and Sideways Images refer to the direction the originals are loaded in the − document feeder. Note: If you use the document glass, place the original in the same orientation face down as it was face up. Touch OK. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 174 Mixed Size Originals: You can scan standard-size originals of varying sizes. Use the diagram on the − screen to determine which original sizes can be mixed in the same job. Touch OK. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 175: Selecting Server Fax Options
Press the Services Home button, then touch Server Fax. To enter recipient details, touch an option or touch Skip. Touch the Image Quality tab, then touch Image Enhancement. For Background Suppression, touch Auto Suppression. Touch OK. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 176 Press the Services Home button, then touch Server Fax. To enter recipient details, touch an option or touch Skip. Touch the Image Quality tab, then touch Original Type. Touch the content type of the original document. Touch OK. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 177 If your printer is set to display the 12-hour clock, touch AM or PM. − Touch OK. The fax is scanned and saved, then sent at the specified time. Building a Fax Job For details, see Building a Fax Job on page 187. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 178: Sending An Internet Fax
Adjust the Internet fax options as needed. Press the green Start button. 10. The printer scans the pages, then after all pages are scanned, it sends the document as an email attachment in .pdf or .tif file format. Xerox ® WorkCentre ®...
Page 179: Basic Internet Fax Settings
Upright Images and Sideways Images refer to the direction the originals are loaded in the document feeder. Note: If you use the document glass, place the original in the same orientation face down as it was face up. Touch OK. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 180 PDF: This option produces a Portable Document Format (.pdf). − PDF Archival: This option produces a Portable Document Format (.pdf) with embedded fonts. − − TIFF: This option produces a Tagged Image File Format (.tif) Touch OK. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 181: Selecting Internet Fax Options
Black & White: This option scans in black and white only. − Grayscale: Detects and scans various shades of gray. − Color: Scans in full color. − Touch OK. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 182: Specifying The Original Type
On the Image Enhancement screen, select an option: Manual Contrast: This option allows you to adjust the contrast manually. − − Auto Contrast: This option enables the printer to set the contrast automatically. Touch OK. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 183: Adjusting Brightness And Sharpness
Press the Services Home button, then touch Internet Fax. To enter recipient details, touch an option or touch Skip. Touch the Advanced Settings tab, then touch Saturation. Adjust the sliders as needed. Touch OK. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 184: Setting The Resolution
− Mixed Size Originals: You can scan standard-size originals of varying sizes. Use the diagram on the screen to determine which original sizes can be mixed in the same job. Touch OK. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 185: Setting The Quality And File Size
OK. − Device Address Book: This option allows you to select an entry from your address book. Touch the desired name then touch OK. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 186: Printing An Acknowledgment Report
To enter recipient details, touch an option or touch Skip. Touch the Internet Fax Options tab, then touch Acknowledgment Report. Touch Print Report. Touch OK. Building a Fax Job For details, see Building a Fax Job on page 187. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 187: Building A Fax Job
The Job Progress screen appears, and the individual segments are sent as a single job. On the Job Progress screen, to view a summary of the job, touch Details. Note: If necessary, touch Delete > Delete Job to cancel the job. Xerox ® WorkCentre ®...
Page 188: Sending A Lan Fax
Click the folder icon, navigate to the file location, then select the desired picture file. To include the file, click Open. Click OK. Xerox ® WorkCentre ®...
Page 189 Credit Card: To use a credit card, debit card, or calling card to charge for faxes, select Credit Card. − Type the card number in the field. Click OK. 10. In the Printer Properties window, click OK. 11. In the Print window, click OK or Print. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 190: Using The Address Book
Enter names into the remaining fields, then touch OK after each entry. At the Additional Contact Information page, touch OK. To mark any entered contact information as a favorite, touch the star icon. To save the contact to the Device Address Book, touch OK. Xerox ® WorkCentre ®...
Page 191: Editing An Individual Address Book Entry
To change the display name for the contact, touch the i button, edit the information in the fields, then touch OK. To mark any entered contact information as a favorite, touch the star icon. To save the contact to the Device Address Book, touch OK. Xerox ® WorkCentre ®...
Page 192: Editing Or Deleting Favorites In The Device Address Book
Touch Details. To mark any entered contact information as a favorite, touch the star icon. To delete a favorite, to the right of the appropriate field touch the star icon. Touch OK. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 193: Maintenance
General Precautions ..........................194 • Cleaning the Printer ..........................195 • Routine Maintenance .......................... 202 • Billing and Usage Information ......................222 Ordering Supplies ..........................223 • • Moving the Printer ..........................226 Xerox WorkCentre EC7836/EC7856 Color Multifunction Printer ® ® User Guide...
Page 194: General Precautions
Do not touch the electrical contacts or gears. Doing so could damage the printer and cause the print • quality to deteriorate. Ensure any parts removed during cleaning are replaced before you plug in the printer. • Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 195: Cleaning The Printer
To ensure optimum print quality, clean the document glass regularly. Cleaning helps avoid output with streaks, smears, and other marks that transfer from the glass while scanning documents. Use a lint-free cloth lightly dampened with Xerox Lens/mirror Cleaner or another suitable non- ®...
Page 196: Cleaning The Document Feed Rollers
Lift the lever and open the top cover of the document feeder. While turning the rollers, wipe them with a clean, lint-free cloth moistened with water. CAUTION: Do not use alcohol or chemical cleaners on the document feed rollers. Xerox ® WorkCentre ®...
Page 197: Cleaning The Second-Side Scanning Lens Assembly
To access the second-side scanning lens assembly, lower the lever under the left side of the document cover. To separate the left end of the document cover from the lens assembly, continue to lower the lever. Xerox ® WorkCentre ®...
Page 198 To prevent damage to the film around the glass, do not press heavily on the mirrored glass. Return the document cover to its original position, ensuring the lever is locked in place. If you touch the document cover with your bare hands, clean the cover before closing the document feeder. Xerox ® WorkCentre ®...
Page 199: Cleaning The Printer Exterior
To return the printer to Ready mode, press the Energy Saver button. Use a soft, lint-free cloth to clean the outside of the output tray, paper trays, and other exterior areas of your printer. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 200: Cleaning The Printer Interior
Do not perform this procedure when the printer is copying or printing. Open the front cover of the printer. Turn the belt tension lever to the left. Pull the drum cartridge cover down until it clicks into the open position. Xerox ® WorkCentre ®...
Page 201 Repeat Steps 4 and 5 for each printhead. Close the drum cartridge cover. Turn the belt tension lever to the right to return it to the locked position. Close the printer front cover. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 202: Routine Maintenance
Replacing the Second Bias Transfer Roller ..................213 Resetting Supply Life Counters ......................215 • • Replacing Staple Cartridges ......................... 216 • Emptying the Hole Punch Waste Container ..................220 Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 203: Replacing The Toner Cartridges
Do not perform this procedure when the printer is copying or printing. Open the front cover of the printer. Place your fingers under the lip of the toner cartridge, then pull the toner cartridge straight out of the printer. Xerox ® WorkCentre ®...
Page 204 Hold the new toner cartridge with the arrow facing up, then push the cartridge in slowly until it stops. Push gently on the toner cartridge to ensure that it is seated. Close the printer front cover. Xerox ® WorkCentre ®...
Page 205: Replacing The Waste Toner Container
CAUTION: Do not perform this procedure when the printer is copying or printing. Open the front cover of the printer. Remove the new waste toner container from the packaging. Retain the packaging. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 206 Place the used waste toner container in the empty box. Hold the left side of the new waste toner container and slide it into the printer until it clicks. Clean the printhead lenses. For details, see Cleaning the Printhead Lenses. Close the front cover. Xerox ® WorkCentre ®...
Page 207: Replacing The Drum Cartridges
Open the front cover of the printer. Turn the belt tension lever to the left. Pull the drum cartridge cover down until it clicks into the open position. Xerox ® WorkCentre ®...
Page 208 If you want to return used supplies for recycling, follow the instructions included with the new supplies. If the instructions or shipping label are not available, for more information, go to www.xerox.com/gwa for more information. Remove the packing material from the end of the new drum cartridge.
Page 209 13. Close the drum cartridge cover. 14. To return the belt tension lever to the locked position, turn it to the right. 15. Close the printer front cover. 16. Dispose of the protective shield and tape as normal office waste. Xerox ® WorkCentre ®...
Page 210: Replacing The Transfer Belt Cleaner
Do not perform this procedure when the printer is copying or printing. Open the front cover of the printer. Turn the orange lever to the right to unlock the belt cleaner. Turn the orange knob counterclockwise until it releases. Xerox ® WorkCentre ®...
Page 211 Place the used transfer belt cleaner in the plastic bag. Remove the protective cover from the new transfer belt cleaner. CAUTION: Do not touch the surface of the transfer belt cleaner. Doing so could deteriorate image quality. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 212 Support the new transfer belt cleaner with your left hand and slide it straight into the opening until it stops. Push the orange knob in, then turn it clockwise until snug. 10. Turn the orange lever to the left to lock the belt cleaner. 11. Close the printer front cover. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 213: Replacing The Second Bias Transfer Roller
The area around the fuser can be hot. Use caution to avoid injury. CAUTION: Do not touch the transfer belt. Touching the belt can reduce image quality or damage the transfer belt. Do not touch the transfer roller. Touching the roller can reduce image quality. Xerox ® WorkCentre ®...
Page 214 Push the orange lever in the direction shown. Lift the used transfer roller out of the printer. Note: Do not touch any toner adhering to the transfer roller. Place the used transfer roller in the plastic bag. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 215: Resetting Supply Life Counters
You must reset the supply life counters when you replace some supplies. Press the Log In/Out button, enter the system administrator login information, then press Enter. For details, see the System Administrator Guide at www.xerox.com/office/EC78XXdocs. On the control panel, press Machine Status.
Page 216: Replacing Staple Cartridges
Reach into the finisher cabinet and pull the stapler toward you until it stops. Push the stapler to the right as shown. Grip the staple cartridge by the orange handle and pull it firmly toward you to remove it. Xerox ® WorkCentre ®...
Page 217 Insert the front side of the new staple case into the staple cartridge (1), then push the rear side into the cartridge (2). Grip the staple cartridge by the orange handle and insert it into the stapler until it clicks to lock in place. Close the finisher front door. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 218 If the staple cartridges are not visible, grip the vertical panels at the left and right of the opening and slide them to the center. Hold the tabs on both sides of the staple cartridge and pull the cartridge out of the finisher. Xerox ® WorkCentre ®...
Page 219 The booklet maker uses two staple cartridges. Booklet stapling requires that both staple cartridges contain staples. Starting at Step 2, repeat the procedure for the other staple cartridge. Close the side cover of the finisher. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 220: Emptying The Hole Punch Waste Container
Do not perform this procedure while the printer is copying or printing. Lift the finisher transport top cover, then open the front transport cover. Pull out the hole punch waste container. Empty the container. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 221 Maintenance Insert the container and slide it all the way into the finisher. Close the finisher front transport cover, then close the top cover. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 222: Billing And Usage Information
Total Impressions: Total number of color impressions plus black impressions. − To view detailed usage information, touch Usage Counters, then select an option. To return to the Services Home menu, press the Services Home button. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 223: Ordering Supplies
Recycling Supplies ..........................225 Locating the Serial Number To contact Xerox for assistance, you need the printer serial number. The serial number is behind door A, toward the rear of the printer on a metal plate. To view the serial number at the printer control panel, press the Machine Status button, then touch the Machine Information tab.
Page 224: Other Supplies
Total Satisfaction Guarantee do not cover damage, malfunction, or degradation of performance caused by use of non-Xerox supplies, or the use of Xerox supplies not specified for this printer. The Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas.
Page 225: Viewing Printer Supply Status
To return to the main screen, press the Services Home button. Recycling Supplies For information on Xerox ® supplies recycling programs, go to www.xerox.com/gwa. Supplies include a prepaid return label. Please use it to return used components in their original boxes for recycling. Xerox ®...
Page 226: Moving The Printer
Agreement, or Total Satisfaction Guarantee do not cover damage to the printer caused by improper moving. The Xerox ® Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Please contact your Xerox representative for details. Xerox ® WorkCentre ®...
Page 227: Troubleshooting
General Troubleshooting ........................228 • Jams ..............................234 • Print-Quality Problems ........................259 • Copy and Scan Problems ........................267 Fax Problems ............................268 • • Getting Help ............................272 Xerox WorkCentre EC7836/EC7856 Color Multifunction Printer ® ® User Guide...
Page 228: General Troubleshooting
Turn on both switches to operate the printer. First turn on the main power switch behind the front cover, then turn on the secondary switch. Power Switches Power Switches with Office Finisher LX Xerox ® WorkCentre ®...
Page 229: Restarting The Printer
CAUTION: Plug the three-wire cord (with grounding prong) directly into a grounded AC outlet only. Do not use a power strip. If necessary, contact a licensed electrician to install a properly grounded outlet. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 230: Printer Resets Or Turns Off Frequently
Unplug the network cable. If the problem is resolved, contact your network administrator to reconfigure your network installation. A system error occurred. Contact your Xerox representative with the error code and message. Check the control panel fault history. For details, see Viewing Fault and Alert Messages on the Control Panel on page 273.
Page 231: Document Fails To Print
If the page prints, you could have a network or printer installation issue. For help, contact the system administrator. Application and print driver have conflicting For details, see Document Prints from Wrong Tray on page 232. tray selections. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 232: Document Prints From Wrong Tray
Open and close the tray from which you are printing. There is an obstruction or debris inside the Turn off the printer and remove the obstruction or debris. If you printer. cannot remove it, contact your Xerox ® service representative. Automatic 2-Sided Printing Problems...
Page 233: Date And Time Are Incorrect
Troubleshooting Date and Time Are Incorrect Probable Causes Solutions The Date and Time Setup is set to Manual (NTP To change the Date and Time to Automatic, enable NTP in Xerox ® Disabled). CentreWare ® Internet Services. For details, see the System Administrator Guide at www.xerox.com/office/EC78XXdocs.
Page 234: Jams
Clearing Jams in the Office Finisher LX ....................248 Minimizing Paper Jams ........................250 • • Troubleshooting Paper Jams ....................... 252 • Clearing Staple Jams ..........................255 Clearing Hole Punch Jams ........................258 • Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 235: Clearing Paper Jams
If toner gets on your skin, wash it off with cool water and a mild soap. If you get toner in your eyes, wash it out immediately with cool water and consult a doctor. Xerox ® WorkCentre ®...
Page 236: Clearing Jams At Trays 1-4
Reload the tray with undamaged paper, then push the tray in until it stops. Paper Settings - Tray X appears on the control panel. Verify the size, type, and color of the paper. Change the selection for any incorrect setting. On the printer touch screen, touch Confirm. Xerox ® WorkCentre ®...
Page 237: Clearing Jams At Tray 5 (Bypass Tray)
Paper Settings - Tray 5 (Bypass) appears on the control panel. Verify the size, type, and color of the paper. Change the selection for any incorrect setting. On the printer touch screen, touch Confirm. Xerox ® WorkCentre ®...
Page 238: Clearing Jams At Door A
The area around the fuser can be hot. Use caution to avoid injury. CAUTION: Do not touch the transfer belt. Touching the belt can reduce image quality or damage the transfer belt. Do not touch the transfer roller. Touching the roller can reduce image quality. Xerox ® WorkCentre ®...
Page 239 If paper is jammed at the exit to the output tray, remove the paper by carefully pulling it straight out in the direction shown. Note: Toner can adhere to the transfer roller. This does not affect print quality. Xerox ® WorkCentre ®...
Page 240 Remove the paper as shown. Note: If the paper is torn, remove all torn pieces from the printer. If the paper is jammed at the bottom entry of the fuser, remove it as shown. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 241 Troubleshooting Return the green lever A1 to its normal position. Close door A, then close tray 5. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 242: Clearing Jams At Door B
While lifting the release lever (2), open door B as shown (3). Remove the jammed paper as shown. Note: If the paper is torn, remove all torn pieces from the printer. Close door B, then close tray 5. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 243: Clearing Jams At Door C
If the paper is inaccessible, see Clearing Jams at Door A on page 238. For paper jammed in the tray feed roller, open the tray and remove the paper. Close door C. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 244: Clearing Jams At Door D
The area around the fuser can be hot. Use caution to avoid injury. CAUTION: Do not touch the transfer belt. Touching the belt can reduce image quality or damage the transfer belt. Do not touch the transfer roller. Touching the roller can reduce image quality. Xerox ® WorkCentre ®...
Page 245 Lift the lever up to open door D. Remove the jammed paper as shown. Note: If the paper is torn, remove all torn pieces from the printer. Close door D. Close door A, then close tray 5. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 246: Clearing Jams In The Document Feeder
If the message on the control panel instructs you to turn the green wheel, turn it in the direction shown. Turning the green wheel moves the original out of the feeder. If the message instructs you to open the inner cover, lift the lever with the green tab to open the inner cover. Xerox ® WorkCentre ®...
Page 247 The printer automatically skips the scanned pages and scans the remaining pages. CAUTION: Torn, wrinkled, or folded originals can cause jams and damage the printer. To copy torn, wrinkled, or folded originals, use the document glass. Xerox ® WorkCentre ®...
Page 248: Clearing Jams In The Office Finisher Lx
Open the top cover by rotating it to the left. Remove the jammed paper. Note: If the paper is torn, remove all torn pieces from the finisher. Close the top cover of the finisher. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 249 Lift the handle of the center tray straight up to open the transport cover. Remove the jammed paper. Note: If the paper is torn, remove all torn pieces from the finisher. Close the transport cover. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 250: Minimizing Paper Jams
Troubleshooting Minimizing Paper Jams The printer is designed to function with minimal paper jams using Xerox supported paper. Other paper types can cause jams. If supported paper is jamming frequently in one area, clean that area of the paper path. To avoid damage, always remove jammed paper carefully without tearing it. Try to remove the paper in the same direction it normally moves through the printer.
Page 251 Troubleshooting Refer to the control panel Paper and Media Information Pages for information on supported paper, or see Supported Paper on page 48. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 252: Troubleshooting Paper Jams
Remove the paper from the tray, and replace it with new dry paper. Too much static electricity is present. • Try a new ream of paper. • Do not fan transparencies before loading in tray. Use only Xerox approved paper. For details, see Supported Paper Using unsupported paper. page 48.
Page 253 The paper is moist from humidity. Remove the moist paper and replace it with new, dry paper. Using paper of the wrong size, thickness, or Use only Xerox approved paper. For details, see Supported Paper type. page 48.
Page 254 The paper must be loaded in the correct tray. For details, see Supported Paper on page 48. Tray is loaded with mixed paper. Load the tray with only one type and size of paper. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 255: Clearing Staple Jams
Reach into the finisher cabinet and pull the stapler toward you until it stops. Push the stapler to the right as shown. Grip the staple cartridge by the orange handle and pull it firmly toward you to remove it. Xerox ® WorkCentre ®...
Page 256 The points of the jammed staples are sharp. Remove the jammed staples carefully. Grip the staple cartridge by the orange handle and insert it into the stapler until it clicks to lock in place. Close the finisher front door. Xerox ® WorkCentre ®...
Page 257 If the staple cartridges are not visible, grip the vertical panels at the left and right of the opening and slide them to the center. Hold the tabs on both sides of the staple cartridge and pull the cartridge out of the finisher. Remove the jammed staples by pulling them in the direction shown. Xerox ® WorkCentre ®...
Page 258: Clearing Hole Punch Jams
If the printer stops printing and reports a hole punch jam, empty the hole punch waste container. For details, see Emptying the Hole Punch Waste Container on page 220. After emptying the hole punch waste container, locate and remove any paper jams. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 259: Print-Quality Problems
The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas.
Page 260: Controlling Print Quality
Your printer is designed to use various paper and other media types. Follow the guidelines in this section for the best print quality and to avoid jams: • Use only Xerox approved paper. For details, see Supported Paper on page 48.
Page 261 For instructions on setting the Color Correction, see Using Color Corrections. Follow these guidelines to control the Color Corrections and Color Adjustments: For best results on most paper, ensure that the Color Correction in the print driver is set to Xerox •...
Page 262: Troubleshooting Print-Quality Problems
The Xerox Warranty, Service Agreement, or Xerox Total Satisfaction Guarantee does not cover damage caused by using unsupported paper or specialty media. The Xerox Total Satisfaction Guarantee is available in the United States and Canada. Coverage could vary outside these areas. Please contact your local representative for details.
Page 263 Ensure that the model name in the middle of the driver matches the model name of the printer. If the names do not match, install the proper print driver for the printer. • Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 264 If you find a match in the Troubleshooting Print-Quality Pages, look in the Solutions column for the action to take to resolve the problem. If the problem persists, for online support information, go to www.xerox.com/office/EC78XXsupport. Performing the Print Calibration Procedure At the printer control panel, press the Machine Status button, then touch the Tools tab.
Page 265 2. Perform the Calibrate Color procedure. At the control panel, press Colors are off or look drastically wrong. Machine Status, then touch Tools > Troubleshooting > Calibration > Print Calibration > Next, then follow the instructions. Xerox ® WorkCentre ®...
Page 266 Papers from lightest to heaviest are: • For uncoated paper: Plain, Lightweight Cardstock, Cardstock, and Heavyweight Cardstock • For coated paper: Lightweight Glossy Cardstock, Glossy Cardstock, and Heavyweight Glossy Cardstock. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 267: Copy And Scan Problems
• Scan: Use the Advanced Settings Tab to lighten, darken, or adjust contrast. Colors are inaccurate. • Copy: Use the Image Quality settings to adjust color balance. • Scan: Confirm the correct Original Type is set. If the problem persists, for online support information, go to www.xerox.com/office/EC78XXsupport. Xerox ® WorkCentre ®...
Page 268: Fax Problems
The fax cannot send or receive when connected directly to a digital telephone line without the use of an analog filter. It can also require you to set the fax starting rate to Forced (4800 bps). For details, see Selecting the Starting Rate. Xerox ® WorkCentre ®...
Page 269: Problems Sending Faxes
To insert a pause, press the Dial Pause the prefix for an outside line and the button. A comma (,) appears in the telephone number. corresponding location. If the problem persists, for online support information, go to www.xerox.com/office/EC78XXsupport. Xerox ® WorkCentre ®...
Page 270: Problems Receiving Faxes
If the copy prints correctly, have the recipient verify that their fax machine is operating correctly. If the problem persists, for online support information, go to www.xerox.com/office/EC78XXsupport. Xerox ® WorkCentre ®...
Page 271: Printing Fax Reports
Touch Close. Note: If this feature does not appear, log in as a system administrator. For details, see Logging In as the System Administrator at the Control Panel on page 30. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 272: Getting Help
Using the Integrated Troubleshooting Tools ..................273 More Information ..........................276 • Xerox provides several automatic diagnostic utilities to help you maintain productivity and print quality. Control Panel Messages The printer control panel provides information and troubleshooting help. When a fault or alert condition occurs, the control panel displays a message informing you of the problem.
Page 273: Using The Integrated Troubleshooting Tools
At the printer control panel, press the Machine Status button. On the Machine Information tab, touch Information Pages, then touch the desired information page. Touch Print. Note: Information pages can also be printed from Xerox CentreWare Internet Services. ® ®...
Page 274 To disable printing the configuration report at power on: At the printer control panel, press the Machine Status button. Touch the Tools tab, then touch Device Settings > Configuration/Information Pages. For Print Configuration at Power On, touch No. Touch OK. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 275 To return to the Other Supplies screen, touch Close. To return to the Supplies tab, touch Close. To print the Supplies Usage page, touch Print Supplies Report. To return to the main screen, touch Services Home. Xerox ® WorkCentre ®...
Page 276 • environments. TCP/IP and HTTP enabled in the printer. • • A network-connected computer with a Web browser that supports JavaScript. For details, see the Help in Xerox ® CentreWare ® Internet Services or the System Administrator Guide. Xerox ®...
Page 277: More Information
Information about menus or error messages Press the control panel Help (?) button. Information pages To print from the control panel, press Machine Status > Machine Information > Information Pages. To print from Xerox ® CentreWare ® Internet Services, click Status >...
Page 279: Specifications
Printer Configurations and Options ..................... 280 • Physical Specifications ......................... 282 • Environmental Specifications ......................284 • Electrical Specifications ........................285 Performance Specifications ......................... 286 • • Environmental, Health, and Safety Contact Information ..............287 Xerox WorkCentre EC7836/EC7856 Color Multifunction Printer ® ® User Guide...
Page 280: Printer Configurations And Options
PostScript and PCL fonts Remote driver installation • Bonjour, SSDP, and SAP device discovery • • Job-based accounting Secure Print • • McAfee data security Xerox Extensible Interface Platform • • Earth Smart features • Xerox ® CentreWare ® Internet Services Xerox CentreWare •...
Page 281: Available Configurations
• ® • Wireless network adapter Foreign device interface • • Unicode print • McAfee enhanced security features • Network accounting • Scanning software solutions. For details, go to www.xerox.com/office/software-solutions. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 282: Physical Specifications
Configuration with Office Finisher LX and Booklet Maker • Width: 1666 mm (65.6 in.) • Depth: 709 mm (27.9 in.) Height: 1149 mm (45.2 in.) • • Weight: 183 Kg (403 lb.) Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 283: Clearance Requirements
Specifications Clearance Requirements Clearance Requirements for Base Configuration Clearance Requirements for Configuration with Office Finisher LX and Booklet Maker Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 284: Environmental Specifications
Operating: 10–32°C (50–90°F) Optimum print quality: 15–28°C (59–82°F) • Relative Humidity Operating: 15% to 85% (non-condensing) Elevation For optimum performance, use the printer at elevations below 2500 m (8200 ft.). Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 285: Electrical Specifications
60 Hz +/- 3 Hz Recycling Supplies If you want to return used supplies for recycling, follow the instructions included with the new supplies. If the instructions or shipping label are not available, for more information, go to www.xerox.com/gwa more information. Xerox ®...
Page 286: Performance Specifications
Color Black and White WorkCentre EC7836 Multifunction Printer 35 ppm 35 ppm WorkCentre EC7856 Multifunction Printer 50 ppm 55 ppm Several factors affect print speed: • Paper orientation. For faster print speeds, load paper long-edge feed. Loading paper short-edge feed reduces print speeds.
Page 287: Environmental, Health, And Safety Contact Information
Specifications Environmental, Health, and Safety Contact Information For more information on Environment, Health, and Safety in relation to this Xerox product and supplies, contact the following customer help lines: United States and Canada: 1-800-ASK-XEROX (1-800-275-9376) For product safety information in the United States and Canada, go to www.xerox.com/environment.
Page 289: Regulatory Information
This appendix includes: • Basic Regulations ..........................290 • Copy Regulations ..........................293 • Fax Regulations ............................ 296 • Safety Certification ..........................299 Material Safety Data Sheets ........................ 300 • Xerox WorkCentre EC7836/EC7856 Color Multifunction Printer ® ® User Guide...
Page 290: Basic Regulations
• Consult the dealer or an experienced radio/TV technician for help. Changes or modifications to this equipment not approved by Xerox can void the authority of the user to operate this equipment. Note: To ensure compliance with Part 15 of the FCC rules, use shielded interface cables.
Page 291: Environmental Benefits Of Duplex Printing
Regulatory Information Environmental Benefits of Duplex Printing Most Xerox products have duplex printing, also known as 2-sided printing, capability. This enables you to print on both sides of the paper automatically, and therefore helps to reduce the use of valuable resources by reducing your paper consumption.
Page 292: Environmental Choice Certified To Office Machines Ccd-035
(2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications to this device not specifically approved by the Xerox Corporation may void the user's authority to operate this equipment. Ozone Release This printer produces ozone during normal operation.
Page 293: Copy Regulations
“fair use” or library reproduction rights provisions of the copyright law. Further information of these provisions may be obtained from the Copyright Office, Library of Congress, Washington, D.C. 20559. Ask for Circular R21. Xerox ® WorkCentre ®...
Page 294 The preceding list is not all inclusive, and no liability is assumed for its completeness or accuracy. In case of doubt, consult your attorney. For more information about these provisions contact the Copyright Office, Library of Congress, Washington, D.C. 20559. Ask for Circular R21. Xerox ® WorkCentre ®...
Page 295: Canada
Copyright material or trademarks without the consent of the owner Postage stamps and other negotiable instruments • This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of doubt, contact your legal counsel. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer...
Page 296: Fax Regulations
Telephone Company. For products approved after July 23, 2001, the REN is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (for example, 03 is a REN of 0.3). For earlier products, the REN is separately shown on the label. Xerox ® WorkCentre ®...
Page 297 Ask your local Telephone Company for the modular jack type installed on your line. Connecting this machine to an unauthorized jack can damage telephone company equipment. You, not Xerox, assume all responsibility and/or liability for any damage caused by the connection of this machine to an unauthorized jack.
Page 298: Canada
The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices not exceed five. For the Canadian REN value, please refer to the label on the equipment. Xerox ® WorkCentre ®...
Page 299: Safety Certification
Regulatory Information Safety Certification This device is certified by the following Agencies using the following safety standards. Agency Standard CSA-Canadian Standards Association UL 60950-1:2007:R10.14 CAN/CSA C22.2 No. 60950-1-07 +A1:2011 +A2:2014 Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 300: Material Safety Data Sheets
Regulatory Information Material Safety Data Sheets For Material Safety Data information regarding your printer, go to North America: www.xerox.com/msds For the Customer Support Center phone numbers, go to www.xerox.com/office/worldcontacts. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...
Page 301: Recycling And Disposal
Recycling and Disposal This appendix includes: • All Countries ............................302 • North America ............................. 303 • Other Countries ........................... 304 Xerox WorkCentre EC7836/EC7856 Color Multifunction Printer ® ® User Guide...
Page 302: All Countries
Recycling and Disposal All Countries If you are managing the disposal of your Xerox product, please note that the printer may contain lead, mercury, perchlorate, and other materials whose disposal may be regulated due to environmental considerations. The presence of these materials is fully consistent with global regulations applicable at the time that the product was placed on the market.
Page 303: North America
North America Xerox operates an equipment take-back and reuse/recycle program. Contact your Xerox representative (1- 800-ASK-XEROX) to determine if this Xerox product is part of the program. For more information about Xerox environmental programs, visit www.xerox.com/environment, or for recycling and disposal information, contact your local authorities.
Page 304: Other Countries
Recycling and Disposal Other Countries Please contact your local waste management authority to request disposal guidance. Xerox ® WorkCentre ® EC7836/EC7856 Color Multifunction Printer User Guide...

This manual is also suitable for:

Workcentre ec7836

Xerox WorkCentre EC7856 User Manual

Table of Contents

Features

Installing the Software

Printing

Printing Features

Selecting Copy Settings

Scanning

Selecting Fax Options

Selecting Internet Fax Options

Cleaning the Printer

Routine Maintenance

Ordering Supplies

General Troubleshooting

Clearing Paper Jams

Quick Links

Chapters

Troubleshooting

Related Manuals for Xerox WorkCentre EC7856

Summary of Contents for Xerox WorkCentre EC7856