Modes Of Operation; Call Appearance Mode - AT&T SB67020 User Manual

Modes of Operation

The system administrator can configure the Synapse system to operate in one of two different modes: Call Appearance mode and
Line Appearance mode. All Desksets operate differently in each mode. The appearance mode affects how you make, answer, and
manage calls. Each mode provides a unique set of configurable features. This User's Guide includes information about, and
procedures for, both Call Appearance mode and Line Appearance mode.
You know when your Deskset is in Call Appearance mode when the Idle Screen displays New Missed Calls as shown in Figure 4.
The Idle screen appears when the Deskset is first turned on and when there is no call activity. In Line Appearance mode, the
Deskset does not display missed calls.
.
Date and Time
Extension Name
Name assigned to this Deskset
New Missed Calls
Number of new calls whose call
information has not been reviewed.
Appears in Call Appearance mode only.

Call Appearance Mode

In Call Appearance mode, the system administrator can configure your Deskset with up to 10 virtual "lines" on which you can
make and receive calls. These lines are called Call Appearances in this User's Guide. You can use Call Appearances for calls to
and from external numbers (232-555-0176, for example) or other extensions (Extension 220, for example). You can access each
Call Appearance by pressing a Programmable Feature Key. By default, the top two Programmable Feature Keys on the SB67020
Deskset are Call Appearance keys.
Overview
Synapse SB67020 Deskset User's Guide
Wed Sep 08 11:09AM
John Smith
3 New Missed Calls
2 New Messages
Figure 4. Idle Screen in Call Appearance mode
15
Your Extension Number
EXT 219
Extension numbers may be
3 or 4 digits.
Message Status
Number of new, unreviewed
voice messages.