Voip Troubleshooting; Q1: How Do I Troubleshoot Sip Calls; Figure 6: Defining Log Level Using Telnet; Figure 7: Viewing System Logs In The Web Interface - AudioCodes MP-20 Series Frequently Asked Questions Manual

VoIP Troubleshooting

Q1: How do I troubleshoot SIP calls?
A:
To troubleshoot SIP calls:
1. Telnet MP-20x from the LAN.
2. Run the following command:
voip_set_log_level 1
3. Logon to the Web interface.
4. Access the 'System Monitoring' screen (System Monitoring menu), and then select the
System Log tab:
Alternatively, you can monitor the WAN connection with a network sniffer such as Wireshark.
For additional information, refer to LTRT-58201 MP-20x Debugging and Diagnostic Tools
Application Note Ver. 2.6.1, Sections 2.1 and 2.2, and Chapter 4 "SIP Logs".

Figure 6: Defining Log Level using Telnet

Figure 7: Viewing System Logs in the Web Interface

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