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Problem
I can make and answer mobile
calls but cannot hear a sound.
I cannot switch mobile calls
from the unit to the mobile
phone.
I cannot make a call using a
landline.
I cannot use a mobile line or a
landline.
Caller ID/Talking Caller ID
Problem
Caller information is not
displayed.
Caller information is displayed
or announced late.
Cause/solution
R The Bluetooth technology on your mobile phone may not
be functioning normally. Turn off and on your mobile
phone.
R Disconnect and reconnect the base unit AC adaptor and
try again.
R Your mobile phone may not support this feature. Refer to
the operating instructions of your mobile phone.
R If you are using a BT double adaptor to connect the unit,
remove the adaptor and connect the unit to the phone
wall socket directly. If the unit operates properly, check or
replace the adaptor.
R The unit is not designed to be used with rotary/pulse
dialling services.
R The unit can be used to talk on 2 lines at the same time
(for example, 2 mobile lines, or the landline and 1 mobile
line).
Cause/solution
R You must subscribe to Caller ID service. Contact your
phone service provider for details.
R If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless telephone
line socket, plug the unit directly into the wall socket.
R If you use a DSL/ADSL (JetStream) service, we
recommend that you contact your DSL/ADSL service
provider to have a DSL/ADSL Splitter installed. We do not
recommend the use of generic DSL/ADSL filters. Contact
your DSL/ADSL service provider for details.
R Other telephone equipment such as a monitored Burglar
Alarm or the modem in the SKY Digital decoder may be
interfering with this unit. Disconnect the other equipment
and try again.
R Depending on your phone service provider, the unit may
display or announce the caller's information at the 2nd
ring or later.
R Move closer to the base unit.
Useful Information
75
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