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Voice Services Software Installation Guide
The SQL Server License error message is received when there are too few licenses
or when an application uses a license that is allocated to another application.
Suppose there are five licenses allocated to the CS and only one license is
available:
Allocated
If an ISQL/w process is started and connects to the database, it will take the
license allocated to the CS process. Then, all the licenses are being used. When
the CS tries to use its fifth license, an error message will be received when it tries
to connect to the database. However, if all the CS licenses are in use when the
ISQL/w process is started, an error message will be received when it tries to
connect to the databases.
None of the applications are aware of each other or aware of how many licenses
the other applications are using. Only the SQL Server database knows how many
licenses are being used. It is very important that each application has enough
licenses.
Gateway Routing Manager Licenses
The number of SQL database licenses required for the Gateway Routing Manager
(CS) is based on the following formula:
The number of licenses required for the CS is the result of the number of persistent
sockets, plus the number of active CS applications being run in a given time slice,
plus the number of CS children, plus one for the background cleanup process.
•
The persistent sockets are for the Control Center application and the Voice
Gateway (WGX) application. Each Control Center and Voice Gateway server
will require one database license for each application.
•
The number of children represents the number of child CSs that push data to
the parent CS. In this case, the CS represents a parent CS.
The Gateway Routing Manager (CS) can be configured to distribute services
over a hierarchical tree with CSs acting as parents to subordinate clients and
servers.
A child is the subordinate client or server of "parent" Gateway Routing
Managers in a distributed services system. For more information, refer to the
Control Center Administration Guide.
1-6
Used
5
4
Available
1
303143-A Rev. 00
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