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They are named 0@netspeak.com, 1@netspeak.com, 2@netspeak.com, etc.
Highlight the customer's name, and select the
3.
of the screen.
From here you can edit the customer's personal information as described in
your Control Center Administration Guide.
Viewing the Database Containing the Customer Account Numbers and
PINs
In SQL Query, select the
1.
Enter the following query into SQL Query:
2.
Select * from customer_account_t
This produces a list of the customer information in the Results window.
To authenticate the customer's account and PIN numbers at the time of the
call, you need to collect the digits and authorize the user to place the call.
Refer to the Control Center Administration Guide to read how to use the
Control Center to edit the Gateway's call flow.
Starting the Server
The Gateway Routing Manager runs as a Windows NT Service. The installation
program sets the service to start automatically.
To configure the Oracle services to start automatically:
From Windows, choose
1.
Choose
2.
Choose
3.
Choose
4.
After the
5.
OracleTNSListner
Click on
6.
Change the service startup from
7.
section.
303143-A Rev. 00
ns_db
Start
.
Settings
.
Control Panel
.
Services
program is running, select
Services
in the Services dialog box.
.
Startup
Installing the Gateway Routing Manager
User Info
database.
.
OracleServiceCS
to
Manual
Automatic
tab in the middle
and
in the
Startup Type
4-17
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