About Contact Center 6.0
Installation configurations
Contact Center 6.0 supports the following configurations:
single-node configuration on CS 1000/Meridian 1
direct-connect (Knowledge Worker) on CS 1000/Meridian 1
network configuration on CS 1000/Meridian 1
single-node configuration on CS 2x00/DMS
direct-connect (Knowledge Worker) configuration on CS 2x00/DMS
network configuration on CS 2x00/DMS
Contact Center Manager Server and Contact Center Manager
Administration configuration on CS 2x00/DMS
multiple node configuration on CS 2x00/DMS
universal networking
SIP configuration on MCS 5100
For more detailed information and diagrams, see the Nortel Contact Center
Planning and Engineering Guide.
30
Standard 4.01
Contact Center