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Contact Center Manager
Release note
Introduction - Nortel Contact Center Manager Release Note
Nortel contact center manager software: release note
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Also See for Contact Center Manager
:
Installation and maintenance manual
(1618 pages)
,
User manual
(282 pages)
,
Scripting manual
(812 pages)
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C h a p t e r 1
Introduction
In this chapter
What is a contact center?
About this document
What's New in Release 6.0
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Contact center 6.0
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