Samsung NQ5B6793AA Series User Manual page 393

Problem
There is no power to the Power is not supplied.
oven.
There is a popping sound Cooking sealed food or
during operation, and the using a container with a
oven doesn't work. lid may causes popping
sounds.
The oven exterior is too There is not sufficient
hot during operation. ventilation space for the
oven.
Objects are on top of the
oven.
The door cannot be Food residue is stuck
opened properly. between the door and
oven interior.
The interior light is dim The door has been left
or does not turn on. open for a long time.
The interior light is
covered by foreign
matter.
Cause Action
Make sure power is
supplied.
Do not use sealed
containers as they may
burst during cooking
due to expansion of the
contents.
There are intake/exhaust
outlets on the front
and rear of the oven
for ventilation. Keep
the gaps specified in
the product installation
guide.
Remove all objects on
the top of the oven.
Clean the oven and then
open the door.
The interior light may
automatically turn off
when the door stays
open for a long time.
Close and reopen the
door or press the "Light"
button.
Clean the inside of the
oven and check again.
Problem
A beeping sound occurs If the Auto Cook function
during cooking. is being used, this
beeping sound means
it's time to turn over the
food during thawing.
The oven is not level. The oven is installed on
an uneven surface.
There are sparks during Metal containers are
cooking. used during the oven/
thawing functions.
When power is The door is not properly
connected, the oven closed.
immediately starts to
work.
There is electricity The power or power
coming from the oven. socket is not properly
grounded.
There is water dripping. There may be water or
steam in some cases
depending on the food.
This is not an oven
malfunction.
Steam leaks from the There may be water or
door. steam in some cases
depending on the food.
This is not an oven
malfunction.
Cause Action
Turn the food over when
the notification pops up,
select OK, and then press
the Dial Knob. Then,
select Continue, and then
press the Dial Knob to
resume process.
Make sure the oven is
installed on flat, stable
surface.
Do not use metal
containers.
Close the door and check
again.
Make sure the power
and power socket are
properly grounded.
Let the oven cool and
then wipe with a dry
dish towel.
Let the oven cool and
then wipe with a dry
dish towel.
English 43