Muratec F-160 Operating Instructions Manual
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Muratec F-160 Operating Instructions Manual

Muratec F-160 Operating Instructions Manual

Plain-paper fax machines
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Operating Instructions

For Muratec's F-160 plain-paper fax machines
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Summary of Contents for Muratec F-160

  • Page 1: Operating Instructions

    Operating Instructions For Muratec’s F-160 plain-paper fax machines...
  • Page 2 Program Enter Begin a PC-to-Fax scan “ “ Enter Set RS-232C “ “ Enter PC-Fax Initialization (PC-to-fax functions require optional equipment. See your authorized Muratec dealer for details.) Muratec America, Inc. 6400 International Parkway Suite 1500 Plano, Texas 75093 http://www.muratec.com...
  • Page 3 Welcome …...
  • Page 4 NERGY Copyright © 1999 by Muratec America, Inc.; all rights reserved. Muratec, the Muratec logo and all Muratec fax product names contained herein are trademarks of Muratec America, Inc. is a registered mark of the United States Environmental Protection Agency.
  • Page 5 Welcome to your Muratec fax machine! These instructions are divided into three sections. • “Getting started” (page 1.1) covers only what you have to know to use your machine immediately. • “Beyond the basics” (page 2.1) provides more details. When you have time, look through it to learn more about your machine’s...

  • Page 6: Table Of Contents

    Making copies ..........1.22 Using your fax machine as a phone ....... 1.23 Redial .
  • Page 7 Polling ........... . 3.14 How your fax machine works ....... . . 3.14 Glossary .
  • Page 8 Using your fax machine as a phone ........

  • Page 9: Getting Started

    You’ll find that we’ve made it easy for you to set your fax machine for the most efficient and truest transmission for the types of documents you send.

  • Page 10: Packaging Contents

    Getting started Packaging contents Included in your fax machine’s packaging: Fax machine Telephone line cord Document hopper Toner cartridge Paper hopper Drum cartridge Document tray (This operating manual) power cord Autodialer labels It’s a good idea to save the packaging in case there’s a need for reshipment.
  • Page 11 Holds up to 150 sheets, either letter- or legal-sized. Paper cassette — One of two locations where you put the recording paper. Holds up to 500 letter-sized sheets. power switch — Turns your fax machine on and off. LINE EXT.TEL HANDSET 19 18 power jack —...

  • Page 12: The Keys And Their Functions

    — Produces a special character when dialing, and also DIALING OPTIONS inserts special symbols into telephone numbers (see page 2.7). — Press this to select which mode your fax machine uses to AUTO ANSWER handle incoming calls. Choose between auto-answer mode (your machine answers automatically as a fax machine) or manual-answer mode (the machine waits for the user to pick up an optional, connected handset).

  • Page 13: Operating Tips

    … then 8 … and then ENTER into the fax machine. Those characters appear in our instructions to separate one number from the other. They do not need to be entered into your fax machine. There is a function (broadcasting) which requires commas to be entered, but there is a special way to enter them.

  • Page 14: Setting Up

    • Dry — Avoid any location where splatters or sprays (such as from a water foun- tain) could reach your fax machine. • Level, and vibration-free. • Near a phone jack — Your fax machine uses a standard (modular) telephone jack, also known as an RJ-11. • Near an power outlet —...

  • Page 15: Installing A New Drum Cartridge

    Problems” on page 3.3 for suggestions to correct them. Installing a new drum cartridge Your fax machine keeps track of how many pages go through the drum cartridge in order to let you know when the drum needs to be replaced. So whenever you install a new drum cartridge, you have to “notify”...

  • Page 16: Attaching The Parts

    ENTER Press on the control panel. You should hear a dial tone, and the MONITOR CALL display shows: Tel Mode Important: If you don’t hear a dial tone, make sure your fax machine is plugged into a working phone line.

  • Page 17: Attaching Your Telephone Or Answering Machine

    Attaching your telephone or answering machine It’s easy to attach a telephone or answering machine to your fax machine. If you do this, only your fax machine connects to the phone outlet in the wall. The other device receives phone signals through your fax machine.

  • Page 18: Easystart

    Getting started EasyStart EasyStart software is already installed on your Muratec fax machine. It guides you through the process of entering your machine’s settings. Remember that the settings you make here can always be changed later. We’ll explain more in “Beyond the basics,” beginning on page 2.1.
  • Page 19 To change just one character in the name, press PROGRAM re-enter the character correctly. Press to save the setting and continue. ENTER now asks you to enter the type of dialing needed for the fax machine, either tone or pulse: Phone Type: PROGRAM Program/Enter Getting started ;Upper...

  • Page 20: Year 2000 Compliance

    EasyStart is complete Year 2000 compliance Muratec’s entire current line, as well as every Muratec fax machine introduced in the last decade, is fully tested and Year 2000 ready. Year 2000 compliance means that all programming or other actions needed to support...

  • Page 21: Sending Faxes

    Note: If you send a fax in superfine, certain fax models (especially older, non- Muratec models) receive it only in fine mode. However, you can send a fax in grayscale mode to virtually any fax machine currently in use.

  • Page 22: Adjusting The Machine For Larger Documents

    Your fax machine has a great memory! Take advantage of it, and you could: Save Time. By using your fax machine’s memory, you won’t have to wait for your machine while it completes the transmission. Simply scan your document into your fax machine’s memory, and you can walk away with your original in hand.

  • Page 23: Inserting A Document

    Inserting a document Adjust the document guides — by sliding either of them to the left or right — to fit the page(s) you’re faxing. Your fax machine’s automatic document feeder will hold up to 50 pages. If you’re sending a multi-page document, “fan”...

  • Page 24: Sending A Fax Using Monitor/Call Or A Handset

    Getting started At the end of the operation, your fax machine beeps and displays: 972-555-2009 Complete Important: Whenever you transmit a document, what actually appears on the top line of the display depends on information stored in the remote fax. The line may even be blank.

  • Page 25: Review Commands, An Introduction

    Review Commands, an introduction START Your fax machine can store many “jobs” in its memory. And it keeps track of each one by assigning it a command number, like “C01.” Delayed commands, redial attempts and current fax transmissions are all stored in your fax machine’s memory and given a command number.

  • Page 26: Receiving Faxes

    If you have one phone line ringing to several phones in your office and you have an optional handset attached to your fax, there’s no need to run to the fax machine to answer every call. If you happen to answer a fax call while you’re at another extension, put the handset down, but don’t hang up.

  • Page 27: Fax Ready Mode

    (Your fax machine also beeps once at the end of each reception.) If a voice call comes in, your fax machine detects it and sounds a special ring. If you hear it, answer using your optional handset.

  • Page 28: Tel/Fax Ready Mode

    An optional handset is installed on your fax machine You’re using the machine as both a telephone and a fax machine In this mode: Your fax machine rings the number of times you’ve identified in the user settings. If you don’t use the optional handset to answer the call, your fax machine answers the call.

  • Page 29: If The Paper Runs Out

    Check Cassette Paper on your fax START Your fax machine cannot print fax messages or copies without paper. But it can still receive documents into its memory, as described in the section below. Receiving when out of paper If your machine runs out of paper, it stores up to 250 fax receptions in its memory.

  • Page 30: Making Copies

    Note: The setting requires two digits. Enter a leading zero for quantities less than 10. Press to begin copying. COPY Note: Because your machine has Muratec’s QuadAccess™, you can copy documents with your machine and also receive documents into memory at the same time. See page 2.33 for more information.

  • Page 31: Using Your Fax Machine As A Phone

    Using your fax machine as a phone Your fax machine can also be used as a phone, if you have an optional handset installed. The following is a brief look at the machine’s telephone features. Redial Press to redial the last number dialed on your machine.

  • Page 32: Beyond The Basics

    Entering settings for your fax machine ....... 2.1 Autodialer .

  • Page 33: Entering Settings For Your Fax Machine

    Entering settings for your fax machine The EasyStart feature guided you through the “just-gotta” settings on your machine. In the next few pages, we’ll cover additional settings. Scan settings Three different settings tell your machine how to scan documents: • Primary resolution mode — Sets the resolution for your documents. Choose either normal, fine, superfine (“S Fine”...

  • Page 34: Using Code To Enter Characters

    Beyond the basics Using to enter characters CODE Some settings give you a chance to enter an identifying name (see EasyStart, page 1.10). You can do this with the one-touch key, and you can also use the To use the key to enter characters: CODE When the machine prompts you to enter a name, press...

  • Page 35: Copy Settings

    Reduction margin Your fax machine’s reduction margin is measured in millimeters (mm). We’ll define reduction margin by explaining how it’s used: When a fax message enters your machine’s electronic brain, the machine measures the message’s length and compares it to (a) the length of your selected paper plus (b) the reduction margin you set.

  • Page 36: Ecm

    Margin(00-85mm): Press to save the setting. ENTER Setting the number of rings You can set how many times your fax machine will ring before answering a call. Choose from 1 to 9 rings. Press / , 0, 6, . The...

  • Page 37: Silent Mode, Settings

    If this option appears, skip to step 10. If you didn’t turn any of these off, your fax machine returns to standby mode. shows your fax’s current setting: Alarm&Key Vol.: Mid...

  • Page 38: Language Settings

    Beyond the basics Setting the confirmation stamp You can set your fax machine so that it will automatically place a small stamp mark on the front of each original document that it successfully scans. Important: Turn off this feature if you’re sending documents you don’t want the fax to stamp.

  • Page 39: Autodialer

    This is because when you use the autodialer to dial a number, the fax checks to see if there’s a document in its feeder. If there is, the machine dials as a fax machine. If there isn’t, it dials as a phone.

  • Page 40: Call Groups

    • Store one number in as many as 32 different groups • Print a directory of your call groups (see page 2.14) Using one-touch numbers Your fax machine stores up to 64 one-touch numbers using the keys marked 01–64. Entering or changing a one-touch number Press / , 1, .
  • Page 41 now displays: 02:Name ;Upper 02:Name S. W. Region Office_ The machine is now prompting you for a name — a Location able to find it in the EasyDial directory (see page 2.15). If you do not want to enter or change this Location If you do want to enter or change this Location Enter the Location the same way you entered your fax name during...
  • Page 42 Note: If the entry doesn’t have a Location One-touch phone dialing To dial a phone call using a one-touch number, you must have an optional handset attached to your machine. (Contact your authorized Muratec dealer to order an optional handset.) To make the call: , the number appears.

  • Page 43: Using Speed-Dial Numbers

    To print a list of one-touch numbers, press / PROGRAM Using speed-dial numbers Your fax machine will store up to 136 speed-dial numbers, designated by three-digit identifier codes from 001 through 136. Entering or changing a speed-dial number Press / , 1, .
  • Page 44 Beyond the basics now displays either: 005:Alt. No. You now have the option to enter (or change) an alternate number. Your fax machine will dial this alternate number during a transmission or polling operation (see pages 2.29-2.31) only after redials to the regular number have failed.
  • Page 45 If you specified quick memory transmission: • Your fax machine scans the first page of your document into memory, then dials the other fax machine. • While dialing, your machine scans the other documents into memory.

  • Page 46: Printing A Call Group Directory

    Beyond the basics Note: If the call fails, and you used MONITOR hang up. Erasing a speed-dial number Press / , 2, . The PROGRAM ENTER have already entered: Enter Speed-Dial No. 001:9-555-584-6950 Note: If the speed-dial number that appears is other than 001, it means that 001 is empty.

  • Page 47: Easydial Directory Dialing

    If an EasyDial call fails, what happens next depends upon the kind of call it was. If it was a fax call … … Your fax machine automatically redials the number according to the redial inter- val you’ve set (see page 1.17). It keeps trying until either of the following occurs: •...

  • Page 48: Broadcasting

    GROUP DIAL This means your fax machine is “reserved” for the delayed broadcast you just programmed, but it can still be used to send and receive faxes if your broadcast document is stored in memory.

  • Page 49: Delayed Transmission

    Delayed transmission Take advantage of lower evening and weekend long-distance rates with delayed transmission. Your fax machine can store up to 99 delayed commands, each of which you can program up to 31 days in advance. Important: If you program all 99 delayed transmission commands, no further memory transmission is possible until one or more of the commands is completed.

  • Page 50: Reviewing Or Canceling Delayed Commands

    Beyond the basics Reviewing or canceling delayed commands If you’ve stored a delayed command in your fax machine, it will hold it in memory until it either completes the command successfully or reaches its maximum number of redial attempts (see pages 1.16–1.17). Your machine can store up to 99 delayed commands.

  • Page 51: Printing A Delayed Command List

    PROGRAM Printing a stored document Your fax machine can print out each document stored for delayed transmission. To print a stored document, you’ll need to know the document’s command number, which you can get by either reviewing the commands (see page 2.18) or printing a delayed command list (see above).

  • Page 52: Batch Transmission

    You can store up to 40 documents (each document can include one page or many pages) into your machine’s five electronic batch boxes.

  • Page 53: Printing A List Of Batch Boxes

    ENTER Storing a document for batch transmission Your fax machine can store up to 40 documents (each document can include one page or many pages) in each batch box until the date and time you designate the batch transmission to take place. Once the batch documents are transmitted, they are automatically erased from the machine’s memory.

  • Page 54: Printing A Document Stored In A Batch Box

    ENTER Your fax machine prints the document, then returns to standby mode. 2.22 Erasing a document stored in a batch box To erase a document stored in a batch box on your fax machine: shows: Press / , 6, . The...

  • Page 55: Erasing An Empty Batch Box

    Erasing an empty batch box Batch boxes must be empty to be erased. If a box has documents stored in it, then you first have to erase those documents. See page 2.22. To erase an empty batch box: Press / , 5, .

  • Page 56: Special Features

    Beyond the basics Special features Your fax machine has numerous special features to make your communications easier. We’ll cover them here. Soft Keys Soft Keys are shortcut keys. You can program the soft keys on the control panel to turn on or off any function with just the touch of a button. Your machine has four Soft Keys.

  • Page 57: Copy & Fax

    (or storing) and copying process. START Note: If you chose an immediate transmission, your fax machine will begin dialing. If you chose a delayed command or batch transmission, the machine will display “Reserved” on the top line of the display, indicating that the machine has stored the command in memory and will send the transmission later.

  • Page 58: Cover Page

    Beyond the basics Cover page Your fax machine can store a cover page to send at the beginning of each outgoing fax. This page includes the current date and time, your Location number (as stored in the ) and a message of up to 40 characters in length. The...

  • Page 59: Setting The Activity Journal

    ENTER Setting the printing order of the activity journal Your fax machine prints the activity journal for every fax transaction. For example, if your machine has to redial a call, it will list those redials on the journal. If you want to list those activities in the order of their assigned numbers, you can change the printing order of the activity journal.
  • Page 60 ). You can receive a machine, but the function works only when you send a fax to a compatible Muratec machine. (Consult your authorized Muratec dealer with any questions about such compatibility.) Choose the type of report you want, based on the fax machines to which you’re transmitting.

  • Page 61: Quick Memory Transmission

    There are several kinds of polling: • Regular polling — Your fax retrieves a document from a remote fax machine. • F-Code polling — Your fax retrieves a document stored as a file in the remote fax machine.

  • Page 62: Continuous Polling

    Note: If you want to return to the “Tel Ready” mode after the remote machine has Once the remote fax machine polls the document you stored, your fax machine auto- matically erases the document from memory. To add additional fax numbers, press BROADCAST comma then enter the number as in step 6.

  • Page 63: Oneline + Distinctive Ring Detection

    “Hello.” This works because you can tell the difference between the distinctive patterns of the two rings. Your fax machine is also smart enough to tell the difference between two different numbers that are ringing it. All you have to do is set up your machine for the OneLine + distinctive ring detection ( ) feature.

  • Page 64: Call Request

    If you still have a problem after trying all of the patterns, please call the Muratec Customer Support Center. (From the United States, call 972-364-3350. For the number to call from Canada, check the documentation found inside your fax machine’s box).

  • Page 65: Numbering Pages

    You and the other person now can have a normal phone conversation. Numbering pages Just before sending a fax, you can set your fax machine to number each page. This will help the person receiving the fax to keep track of all the pages.

  • Page 66: F-Code Communication

    • Security box — Receives and stores F-Code secure communications. • Relay box — Receives documents, then relays them to other machines. The machine that relays the document is called a “hub”. Your fax machine can either send to a hub or it can be a hub.
  • Page 67 ENTER 03:Sub-Address No. shows: The fax machine now asks for this F-Code box’s sub-address. This is the numerical identifier you must enter in order to communicate with any remote F-Code compatible fax. If you do not want to change an existing sub-address, skip to step 11.
  • Page 68 The now shows: ENTER Box Type: Bulletin Program/Enter The fax machine is asking which box type you want to assign to this box — bulletin, security or relay. Press or / until the type of box you want appears. PROGRAM...
  • Page 69 Hold Time(00-31): 00 Use the numeric keypad to enter a two-digit number indicating how many days (00-31), you want your fax machine to keep received documents in this F-Code box. Here, we’ve entered 09, for nine days: F-Code Doc Hold Time...

  • Page 70: Printing A List Of F-Code Boxes

    . code. This is Using a bulletin box Storing a document Your fax machine can store up to 30 documents in each bulletin box. Note: For this operation to work, two things must be true: . code. . code for this F-Code box.
  • Page 71 Note: If you want to print all documents stored in the bulletin box, simply Press Your fax machine prints the chosen document(s), then returns to standby mode. Note: If the F-Code box is not storing any documents, the machine briefly .

  • Page 72: Using A Security Box

    03:Erase F-Code Doc. Enter I.D. Code:2345 Press ENTER If you’ve entered an incorrect . code, your fax machine rejects the attempt and aborts this operation. If you’ve entered the correct . code, the display shows: 03:Erase F-Code Doc. File No.

  • Page 73: Using A Relay Box

    Press ENTER • If you’ve entered the correct . code, your fax machine prints all docu- ments in the F-Code security box and then erases them. • If you’ve entered an incorrect . code, your fax machine aborts the opera- tion and returns to standby mode.

  • Page 74: F-Code Transmission And Polling

    Beyond the basics Press ENTER If you’ve entered an incorrect . code, your fax machine rejects the attempt and returns to standby mode. If you’ve entered the correct . code, the display shows: 03:Erase F-Code Box Check Program/Enter Note: If you want to quit without erasing the F-Code box you’ve selected, press / .
  • Page 75 Press ENTER If in step 7 you chose an immediate polling, your fax machine begins dialing. If you chose a delayed command, the machine shows “Reserved” on the it has stored the command in memory and will complete it later.

  • Page 76: Programmable One-Touch Keys

    Beyond the basics Programmable one-touch keys Using the power of programmable one-touch keys In order to complete some operations on your machine, you may have to follow sev- eral steps and press several different buttons. But programming your machine’s one-touch keys (65–72) can reduce those many steps to a simple press of a key. You can “teach”...
  • Page 77 Press . The asks for the type of operation you want to program into ENTER the programmable one-touch: Type: Comm. Program/Enter Note: If you’re changing a previously stored command, skip to step 7. Press / repeatedly until “Comm.” appears. PROGRAM Type: Comm.

  • Page 78: Programming A Broadcast / Group

    Beyond the basics Press / until the mode you want appears. PROGRAM Press . The asks if you want the confirmation stamp on or off when ENTER using this programmable one-touch number. 68: Stamp: --- Program/Enter Press / until the mode you want appears. PROGRAM Press .
  • Page 79 Use the numeric keypad to enter up to 230 fax numbers — you can use any combination of call groups, one-touch keys, speed-dial numbers and manually- dialed numbers. Important: Do not press ENTER Press to enter a comma between each number or call group. BROADCAST Important: Do not insert a comma after the last number.

  • Page 80: Programming Regular Polling

    Beyond the basics Press . The asks if you want to turn the Copy & Fax feature on or ENTER off for this programmable one-touch number. 68: Copy&Fax: --- Program/Enter Press / until the mode you want appears. PROGRAM Press ENTER now displays the next programmable one-touch key.

  • Page 81: Programming A Batch Transmission

    , press OPTIONS For this operation to work, two things must be true: • The batch box you’re using must exist on your fax machine. • You must know the batch box’s identifier number (1–5). ENTER To program a batch transmission into a programmable one-touch key:...
  • Page 82 Beyond the basics Note: Do not enter any characters here. If you do, you can’t program a batch transmission into this key. If you accidentally enter characters here, press as many times as needed to erase all of them CANCEL before you go on to step 7.

  • Page 83: Programming An F-Code Transmission

    Programming an F-Code transmission For this operation to work, two things must be true: • You must know how the remote fax is using each F-Code box to which you’re transmitting — for example, as a security box or a relay box. Different fax manu- facturers may use slightly different terms, but the concepts are the same.
  • Page 84 Beyond the basics If you want the transmission to begin immediately every time you press the key, press and skip to step 15. ENTER If you want to delay the transmission, press Next, tell your fax to carry out this delayed command one of these ways: Option 1: Perform the command once at a certain time on a certain day of the month.

  • Page 85: Programming F-Code Polling

    now displays the next programmable one-touch key. If you do not want to enter or change any other key’s programming, press to return your machine to standby mode. If you do want to enter or change this key’s programming, go back to step 4. If you want to enter or change another key’s programming, go back to step 2.

  • Page 86: Programming Printouts

    Beyond the basics Press . The shows: ENTER Enter Password Note: If this box doesn’t have a password, press Use the numeric keypad to enter the entered 654321: Enter Password 654321_ When finished, press ENTER If you want the transmission to begin immediately every time you press the key, press and skip to step 15.

  • Page 87: Programming A Document Storage Operation

    To program a programmable one-touch key to store an F-Code polling document, two things must be true: • The F-Code bulletin box must exist on your fax machine. • You must know the F-Code bulletin box’s two-digit number (01-50) and name.

  • Page 88: Printing Lists Using Programmable One-Touch

    Beyond the basics Press . The asks if you want the box to overwrite (erase) any docu- ENTER ments it is currently storing whenever it stores a new document. Overwrite Doc.: Off Program/Enter On: When your machine stores a new document into this box, it will over- write documents stored in it.

  • Page 89: Storing Fax Documents With Programmable One-Touch

    To erase another programmable one-touch key, repeat steps 2–5. Or press return to standby mode. Printing a list of your programmable one-touch keys Your fax machine can print a list of the commands you’ve stored in your program- mable one-touch keys. For a communications operation, the list includes: (1) each key’s one-touch number...

  • Page 90: Security Features

    Beyond the basics Security features Your machine has a number of security features to keep your private fax documents private, avoid unwanted outside communication and even protect against unautho- rized use of your machine. These security features include: (1) operation protection, (2) security reception, (3) PIN mask, (4) security transmission, (5) closed network, (6) block junk fax, and (7) department codes.

  • Page 91: Security Reception

    Using your fax machine during operation protection When you press any key on your machine, the Operation Protected Enter Passcode: **** Use the numeric keypad to enter the four-digit passcode set in “The Passcode,” page 2.58. Operation Protected Enter Passcode: 6296 When you enter correct passcode, the machine will let you go on to the next step in your fax operation.

  • Page 92: Masking The Pin

    Enter Passcode: 6296 Press ENTER • If you’ve entered the correct passcode, your fax machine will print all docu- ments in its memory and then erase them. Then it will turn security reception off until the next time you’ve scheduled security reception.
  • Page 93 “123456”, enter 19725550911*123456: Press Start 19725550911*123456 Press desired phone number. , the fax machine beeps, If you’ve specified Mode 2 — the machine guides you and then returns to step 4. Enter the phone number as usual. Press Start 19725550911_...

  • Page 94: Setting Security Transmission

    Before you activate this feature, consider: • Not all fax machine owners enter their phone numbers in their Subscriber Indeed, some machines don’t even have a Subscriber mission activated, your machine would disconnect its calls to such machines.

  • Page 95: Setting For Use With A Closed Network

    Setting for use with a closed network For maximum communications security, use a closed network. This limits your machine to only communicating with other Muratec fax machines which can “pre- sent” the proper passcode. Important: The passcode you use for closed network operation is not the same as the protection passcode.
  • Page 96 Beyond the basics now asks if you want to enter a number: Set BlockJunk Dial Program/Enter If you want to enter or modify a number, press Otherwise, press / and skip to step 10. PROGRAM Depending on if you have already entered at least one number into the blocked numbers list, the display shows one of the following: Enter Fax Number 01:_...

  • Page 97: Using Department Codes

    After you turn on this setting, assign specific code numbers to your office’s fax users and tell them to enter these department codes before sending faxes. Note: Please note that using this setting may block access to the fax machine. Entering a department code Your machine can hold up to 100 separate department codes.
  • Page 98 ENTER Sending a fax using a department code For this operation to work, two things must be true: • The four-digit department code must exist on your fax machine. • You must know the department code. Insert the document. Adjust resolution and contrast if necessary.
  • Page 99 Beyond the basics This page intentionally blank. 2.67...
  • Page 100 Caring for your fax machine ........

  • Page 101: Clearing Paper Jams

    Then re-try the transmission. Note: If the original document is wrinkled or torn, don’t re-send it. If a printout jams To clear a printout jammed inside your fax machine: Press the printer cover release button to open your fax machine’s printer cover.
  • Page 102 Just in case … To clear a printout jammed at the paper cassette: Pull forward on the paper cas- sette to open it. Carefully remove the jammed paper(s) from the machine’s rollers, as shown. Push the paper cassette closed. Press the printer cover release button and open your fax machine’s printer cover.

  • Page 103: Print Quality Problems

    If your machine’s printouts develop quality problems, try to find the example below that matches your printout problem. When you find one which is like yours, try the suggested solutions. If they don’t work, contact your authorized Muratec dealer. Pages are blank •...
  • Page 104 Your machine normally cleans the charger automatically. ABCDE If other solutions fail, please contact your authorized Muratec dealer. Printouts have black lines or multiple streaks • The toner cartridge may have been stored improperly. Try printing test pages to clear up the problem:...

  • Page 105: Troubleshooting

    Alarm Your fax machine sounds an alarm tone — a series of short beeps — if either of these two problems occur: • Trouble transmitting or receiving •...
  • Page 106 You pressed No Command REVIEW COMMANDS upcoming commands or you requested a delayed command list, but your fax machine had none stored. You tried to turn on the department code setting No Dept. Code but there are no department codes stored in your fax machine.

  • Page 107: Errors

    These can be caused by anything from lightning to telephone line interference. (These same factors cause the static, or line noise, you sometimes hear on phone calls.) They also can be caused by problems with the fax machine at the other end of the line.
  • Page 108 Someone pressed at the receiving fax machine. STOP .1.5 The fax machine didn’t detect the silence at the end of the call for receiving .2.3 Poor phone line conditions made fax communication impossible. Call some- one at the remote machine’s location.
  • Page 109 • The resulting error code • A communications error message (see “What error messages can mean,” below) • The phone number (or , if programmed) of the fax machine with which your machine had attempted to communicate. What error messages can mean The error messages on Check Message printouts can mean a variety of things.

  • Page 110: Caring For Your Fax Machine

    Cleaning tips Some things to keep in mind about cleaning your fax machine: • Do clean it! Dust and dirt, especially around the fax machine’s air vents can shorten your machine’s life. • Always unplug the fax machine before you clean it.

  • Page 111: Corrective Cleaning

    Corrective cleaning Below are some simple cleaning tips for keeping your fax machine operating smoothly. Curing frequent jams in the document feeder If you’re having trouble getting your original documents to feed properly, try this: Turn off your fax machine.

  • Page 112: Common Questions

    Common questions We’re here to help you! The Muratec Information System is available to you 24 hours a day, 7 days a week. You can use your fax machine to call this “fax-on-demand” system and receive printouts of information, such as the most common questions asked about your machine.

  • Page 113: Reports

    A: Set your machine to print a confirmation report after each transmission (see pages 2.28). Q: I don’t want to install a dedicated phone line for my fax machine, so I’ve con- nected the machine to a phone system. When I get a fax call, all the phones ring.

  • Page 114: Working With Your Answering Machine

    How a fax machine works is simple: power jack to receive a You put a page into your fax machine’s feeder and call a fax number. Your machine makes a satisfactory connection with the other machine, and then … • Your machine takes the document.

  • Page 115: Glossary

    8.5 print width. The receiving fax machine will receive a reduced-size printout of the complete image. Bit — The smallest unit of information in a computer. Some Muratec fax machines, which are actually computers “dedicated” to telecommunications, allow users to change bits of infor- mation to provide or cancel features through software settings.
  • Page 116 Muratec-manufactured units (see also SMSE switches — Dual in-line package switch; a two-position on/off switch. Many Muratec fax machines include switches to control optional settings or features. Document feeder — The adjustable slot into which users place documents for faxing or copying.
  • Page 117 See also SMSE Monitor — A speaker in most Muratec fax machines which allows the user to hear the dial- ing process. This is not a speakerphone, because it has no microphone for speaking to the person being called. For regular two-way voice communication, users must use the optional handset.
  • Page 118 See also Load number. Scanning width — See Effective scanning width. SecureMail — Allows a Muratec fax user to send a document to or receive one into (usually something confidential) an “electronic mail box.” The transmission is protected at the receiv- ing Muratec fax by an access code;...
  • Page 119 Just in case … This page intentionally blank. 3.19...
  • Page 120 Appendix and index...

  • Page 121: Specifications

    35.4 maximum, 5.8 4.1 minimum. Two or more sheets — 10.1 14.3 maximum, 5.8 20.9 14.6 . ± 10%, 50–60 Hz. Test Document 1 to a Muratec fax machine. Your transmission times will vary, but Appendix and index 4.1 minimum. guidelines...

  • Page 122: Regulatory Information

    In the event repairs are ever needed on your fax machine, they should be done by Muratec America, Inc., or an authorized representative of Muratec America, Inc. For information, contact the Muratec Customer Support Center at 972-364-3350 (from the U.

  • Page 123: Index

    Ans/Fax Ready mode ............1.20 Answering machine (not included with fax machine), attaching ..... . 1.9 Answering, setting number of rings .
  • Page 124 Fax machine, location of ........
  • Page 125 “Silent” fax machine, detection of ........

  • Page 126: Limited Warranty

    4. Muratec will not be required to make adjustments, repairs or replacements if the product is installed or used at a location deemed by Muratec to be hazardous to health or safety, or if Muratec is not provided with free and reasonable access to the product and a telephone during service availability hours, or if the product location is not accessible by an authorized Muratec service vehicle.

  • Page 127: Safety Information

    This fax is certified as a Class 1 laser product under the Health and Human Services ( ) Radiation Performance Standard according DHHS to the Food, Drug and Cosmetic Act of 1990. This means that the fax machine does not produce hazardous laser radiation. regulations CDRH The Center for Devices and Radiological Health ( Drug Administration implemented regulations for laser products on August 2, 1976.
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  • Page 129 Appendix and index This page intentionally blank.
  • Page 130 Appendix and index This page intentionally blank.

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