Setting Up The Mail Server; Configuring The Faxfinder's Modem - Multitech FaxFinder FF100 Administrator User Manual

7. Setting Up the Mail Server

The FaxFinder uses a mail server to send fax log reports, by email, to the administrator. An email is
also sent to the administrator each time the FaxFinder is powered up. In all cases, you must specify
the address of the mail server and the email address of the administrator. Some email servers require
authentication before allowing the FaxFinder access. In these cases, the FaxFinder unit must be
assigned a Server User ID and a password. If the mail server does not require authentication, the
related SMTP Configuration fields ("SMTP Server User ID," "SMTP Password," and "Retype SMTP
Password") must be left blank.
a. In the FaxFinder Administration screen, go to the SMTP Configuration fields.
b. Fill in the network IP address or domain name of your mail server. Click Update.
c. Enter the email address of the administrator (the party that you want to receive fax log reports).
d. At this point the Administrator should receive an email from your FaxFinder saying that the mail server
address has been updated.
e. Email Server Authentication Parameters. If your email server requires authentication in order to
give the FaxFinder access, fill in the three related SMTP fields (SMTP Server User ID, SMTP
Password, Retype SMTP Password). If you can enter the network email program and send
messages without entering a User ID and Password, then you must leave these fields blank.
However, if your network email program does require a User ID and Password in order to send email
messages, you must fill in these three fields. If authentication is required and these fields are left
blank, then the error "SMTP Authentication Error" will appear on the Current Status screen in the
"Email Status" field. If authentication is not required and these fields are filled in, then an error will
also occur. You must know how your email server works in this regard and complete the
Administration: SMTP Configuration screen accordingly.
f. If you do not receive an email saying that the mail server address has been updated, see item #2
"What if I don't get an email when I set the mail server address?" in the Troubleshooting section of
the Administrator User Guide.

8. Configuring the FaxFinder's Modem

The FaxFinder's Modem directs inbound faxes to client email addresses.
a. In the FaxFinder Server software, go to the Modem Configuration screen.
b. In the Modem Configuration: POTS Modem 1, screen, enter the modem characteristics needed in
your FaxFinder system. The default values have been designed to work well in many situations.
Multi-Tech Systems, Inc. FF100 FaxFinder Fax Server Admin User Guide
Chapter 3: Server Installation
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