Chapter 1 - Product Description And Specifications; Product Description - Multitech FaxFinder FF100 Administrator User Manual

Chapter 1 – Product Description and

Product Description

The FF100 V.34 FaxFinder unit is a complete, economical, easy-to-use network fax server. With it, you
can receive faxes as emails and send faxes from any application that can print. The FF100 FaxFinder
operates in two modes: PBX Routing Mode and POTS Mode.
PBX Routing Mode. When connected to a station port on a PBX
server with full two-way fax service. Multiple fax DID numbers are dedicated to incoming fax traffic which
is routed to the FF100. (Only one station port is needed. Faxes transmitted to any of the fax DID
numbers all go to the station port serving the FF100.) The FF100 converts the incoming faxes into
graphic files that are sent as email attachments to fax recipients on or beyond the ethernet network.
(Because faxes are delivered in the form of email, the fax recipient could be at any reach-able email
address. So, for example, a sales person could receive faxes while traveling by using a regular company
fax number and picking up the email messages remotely.) Each fax DID number is associated with a
particular email address.
To put the FaxFinder into "PBX Routing Mode," choose a value other than "Pots Line" in the Routing field
of the Modem Configuration server software screen. PBX Routing Mode can be implemented for any
compatible PBX by setting the Routing field to "DTMF Digits." However, there are special settings for
PBXs made by certain manufacturers (for example, "Avaya Mode Code" for certain Avaya PBXs) and,
where applicable, those settings are preferrable to the "DTMF Digits" setting.
Receiving. Fax clients receive faxes in the form of email attachments. From the remote fax sender's
perspective, PBX extension phone numbers are functionally identical to ordinary fax phone lines.
Sending. Fax clients on the network can send faxes directly from their PCs using any application
program that can print. The application program must be set so that the FaxFinder itself is its printing
destination. In response to the 'Print' command, the FF100 turns the 'print file' image into a fax. The
FF100 transmits the fax to the public phone system (PSTN) or to another PBX extension.
POTS Mode. When connected directly to a regular POTS line (or to a PBX without 'convergent' routing
capability), the FF100 functions as an outgoing fax server with incoming fax service going through an
attendant. Outgoing faxes work the same as in PBX Routing Mode. That is, to send a fax, the user prints
to the FaxFinder from an application program. However, all incoming faxes go to a single email recipient,
the attendant, who then sends them on, as needed, to the intended recipient. To put the FaxFinder into
"POTS Mode," choose the value "Pots Line" in the Routing field of the Modem Configuration server
software screen.
In either configuration, the FF100 cannot send and receive faxes simultaneously.
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The mode is set in the Modem Configuration screen of the FaxFinder Server software.
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For FF100 compatibility in PBX Routing Mode, the PBX must support 'convergent routing,' that is,
the routing of multiple extension numbers to a single station port. PBXs lacking this functionality
can still be used with the FaxFinder in POTS Mode.
Multi-Tech Systems, Inc.
Specifications
FF100 FaxFinder Fax Server Admin User Guide
Chapter 1: Product Description and Specifications
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, the FF100 functions as a network fax
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