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Overview
Purpose
The purpose of this document is to help you prepare, select, order, implement, and support a standard
cellular solution for secure remote access. This document describes how to select the proper cellular
carrier, how to determine the appropriate Trane Cellular Router kit (given the location of your Tracer
BAS controller and the cellular signal strength), as well as installation instructions for each kit to achieve
secure remote access for both Trane and your customers.
Background
Trane requires secure remote access to a customer's Tracer BAS for troubleshooting and diagnostics,
and to update the Tracer BAS controller when needed. The preferred method for secure remote access
to Tracer SC+ is Trane Connect Remote Access. Trane Connect Remote Access is built into many
Tracer BAS controllers, including Tracer SC/SC+/Concierge, allowing Trane technicians and customers
to securely access their Tracer BAS while away from the office. Refer to the Trane Connect How-To
Guide, (BAS-SVU22) for more details.
Trane's recommended best practice is to install Tracer BAS controllers behind the customer's firewall on
the network (LAN/WAN). However, if your customer prefers to separate the building automation system
(BAS) from the customer LAN/WAN, or if the building is newly constructed and there is no customer
LAN/WAN installed, then the best alternative is to set up an Independent BAS network and utilize the
Trane Cellular Router solution to obtain secure Internet connectivity.
Trane Cellular Router Solution
Trane has created a standard solution, process, and support system for Trane offices to use when
setting up an independent BAS network.
The cellular router solution is available in two pre-packaged kits:
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Both kits contain all necessary components:
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Additional support includes:
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The cellular router solution is delivered pre-configured, cell-service ready, and shipped directly to your
office at pre-negotiated pricing from an online store that maintains cellular router supplies for Trane.
BAS-SVX067H-EN
Kit #1 – An internal assembly designed for installation inside a medium or large Tracer BAS
enclosure.
Kit #2 – An external assembly designed for remote mounting.
Digi cellular router
Mounting hardware, antenna, power supply, and antenna cabling
Cellular data plan-ready
Pre-configured firewall for easy installation and startup
First year maintenance plan
Trane Product support
Online store (www.industrialnetworking.com/Trane)
CSET blocks and estimator assemblies
First year replacement program (RMA)
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