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2. From the upper-right portion of the screen, click Create New User. The Add User dialog box
3. Search for the user's location/organization in the search box. Enter the user information, Trane
4. When complete, click Save User.
BAS-SVX067H-EN
appears.
Connect role, and appropriate devices for the user.
The user will receive a Welcome to Trane Connect e-mail.
Important: The new user must activate the link in the e-mail within 7 days or the account
activation will expire.
Trane Connect utilizes a User Authentication tool called Okta to do the following:
Setting Up Remote Access for Customers
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