BenQ Home Series User Manual
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BenQ Home Series User Manual

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Digital Projector
User Manual
Home Series | GP500
V 1.00

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Summary of Contents for BenQ Home Series

  • Page 1 Digital Projector User Manual Home Series | GP500 V 1.00...

  • Page 2: Product Support

    1. Make sure your computer is connected to the Internet. 2. Visit the local website from Support.BenQ.com. The website layout and content may vary by region/country. Look for the following regularly to get the most up-to-date information. • User manual and related document •...

  • Page 3: Q&A Index

    Q&A Index Start with the topics you are interested in: Setup How do I set up the projector and turn it on? Choosing a location Operation Image adjustment How do I adjust the focus of the projected image? Adjusting the projection angle Fine-tuning the image clarity How to fit the projected image to the screen? Auto 2D Keystone...

  • Page 4: Table Of Contents

    Remote control ......................................... 16 Overview ..........................................16 Installing/Replacing the remote control batteries ............................18 Remote control effective range ..................................18 BenQ Smart Control (remote control app) ................................19 Installation ................................21 Choosing a location ........................................21 Obtaining a preferred projected image size ................................22 Projection dimensions ......................................
  • Page 5 Before mounting the projector ................................... 24 Operation ................................25 Installing the ATV dongle ......................................25 Starting up the projector ......................................26 Shutting down the projector ....................................29 Adjusting the projected image ..........................31 Adjusting the projection angle ....................................31 Fine-tuning the image clarity....................................32 Fitting the image to your screen ....................................
  • Page 6 Renaming the source ......................................47 Wireless connections ....................................... 48 Wireless projection......................................48 Wired connections ........................................48 Connecting a device with HDMI ..................................48 Connecting a speaker with ARC ..................................49 Connecting a USB flash drive ..................................... 49 Bluetooth connections ......................................50 Using the projector as a Bluetooth speaker ..............................
  • Page 7 Trouble shooting ........................................69 Specifications ...............................71 Projector specifications ......................................71 Timing chart ..........................................73 Video timings ..........................................75 Supported file formats ......................................76 Copyright & disclaimer............................77 Copyright ........................................... 77 Disclaimer ..........................................77 Warranty ............................................ 77 Statement regarding hyperlinks and third-party websites ............................. 78...

  • Page 8: Safety Instructions

    Safety Instructions • Space that is poorly ventilated or confined. Allow at least 50 cm clearance from walls and free flow of air around the projector. Your projector is designed and tested to meet the latest standards for • Locations where temperatures may become excessively high, safety of information technology equipment.
  • Page 9 8. Do not place liquids near or on the projector. Liquids spilled into the projector will void your warranty. If the projector does become wet, disconnect it from the power point and call BenQ to have the projector repaired. • Please keep the original packing for possible future shipment •...

  • Page 10: Moisture Condensation

    12. When you think service or repair is required, take the projector only to a suitably qualified technician. Moisture condensation Never operate the projector immediately after moving it from a cold location to a hot location. When the projector is exposed to such a change in temperature, moisture may condense on the crucial internal parts.

  • Page 11: Package Contents

    Package contents Carefully unpack and verify that you have all of the items shown below. Some of the items may not be available depending on your region of purchase.If any of these items are missing, please contact your place of purchase. Standard accessories Remote Control GP500 Projector...

  • Page 12: Introduction

    Introduction Projector overview Overview 1. Top cover 2. Projection lens 3. IR remote sensor/ Camera for auto focus and keystone 4. Adjuster feet 5. Zoom ring 6. Keypad (see "Keypad" on page 13 for more information.) 7. Vent (air outlet) 8.

  • Page 13: I/O Ports

    I/O ports 1. IR sensor 2. Audio output jack 3. SPDIF output port 4. HDMI 2 input port 5. HDMI 1 input port 6. USB Type-A port (for power supply up to 5VDC/2.0A) 7. USB Type-A port (for power supply up to 5VDC/1.0A) 8.

  • Page 14: Led Indicators

    LED Indicators There are power and Bluetooth LED indicators at the top of the projector as illustrated in "I/O ports" on page Refer to the table below for definitions of various LED behaviors. Power LED indicator Bluetooth LED indicator Scenario Status LED Behavior LED Behavior...

  • Page 15: Dimensions

    Dimensions 260 (W) x 266.5 (D) x 182.5 (H) mm (without base) 182.5 266.5...

  • Page 16: Remote Control

    Remote control Overview 1. Microphone Receives spoken commands for Google Assistant. POWER Turns the projector on or off. FamiLand Launches the FamiLand app in Android TV. 4. Arrow keys ( Left, Right, Up, Down) Used as navigation buttons to select the desired menu items and to make adjustments.
  • Page 17 Settings Launches the Android TV settings menu. 16. PROJECTOR MENU Launches the projector’s on-screen settings menu. 17. Google Assistant Activates Google Assistant, Google’s voice powered virtual assistant service. For more information on Google Assistant, including supported commands and phrases, check Google’s official website.

  • Page 18: Installing/Replacing The Remote Control Batteries

    Installing/Replacing the remote control batteries Before you can begin to use the remote control, you must install the supplied batteries into the remote control. 1. Slide the battery cover outwards. When sliding the battery cover, do not try to pull the cover too hard as it is tethered to the remote control by a plastic band and cannot be completely removed. 2.

  • Page 19: Benq Smart Control (Remote Control App)

    BenQ Smart Control (remote control app) The projector also supports the BenQ Smart Control app, which lets you transform your Android or iOS device into a remote control to control the ATV dongle (QS01) via buttons and/or touch gestures.
  • Page 20 Choose one of the following methods to use BenQ Smart Control: • Tap Mouse to use touch gestures on your smartphone to control the cursor on the projector similar to a mouse. • Tap Controller to use the pre-configured buttons in the app to control your projector.

  • Page 21: Installation

    Installation Choosing a location Before choosing an installation location for your projector, take the following factors into consideration: • Size and position of your screen • Electrical outlet location • Location and distance between the projector and the rest of your equipment •...

  • Page 22: Obtaining A Preferred Projected Image Size

    • Rear Select this location with the projector placed near the floor behind the screen. Turn on the projector and select the following settings in the projector’s settings menu. "Main menu: Installation" on page 61 for more details: Installation > Projector Position > Rear A special rear projection screen is required.
  • Page 23 16:9 Screen diagonal Screen Screen size Distance from screen (mm) Diagonal Min length Max length H (m) W (mm) Average Inch (max. zoom) (min. zoom) 1016 1020 1150 1270 1107 1110 1275 1440 1397 1218 1220 1400 1580 1524 1328 1330 1530 1730...

  • Page 24: Mounting The Projector

    • Purchase a BenQ projector mounting kit from the place you purchased your BenQ projector. • BenQ recommends that you also use a security cable to secure both the base of the mounting bracket and the security bar on the projector.

  • Page 25: Operation

    Operation Installing the ATV dongle 1. Remove the cap from the provided ATV dongle. 2. Place the projector on a flat and stable surface covered by a protective sheet with its top cover facing up. 3. Use an M3 Phillips screwdriver to release 2 screws counterclockwise as illustrated. 4.

  • Page 26: Starting Up The Projector

    6. Re-intall the top cover onto the projector. Use an M3 Phillips screwdriver to fix two screws clockwise as illustrated. Starting up the projector If you are starting up the projector for the first time, it is suggested that the projector is within range of a wireless access point (e.g. a router) with a stable Internet connection as some optional steps during the setup process require Internet access.
  • Page 27 1 second • When supplying power directly to the projector please use the supplied power cable to avoid possible dangers such as electric shock and fire. • Prior to pairing the remote control to your projector you must ensure that your remote control is in range of the projector’s IR sensor. See “Remote control effec- tive range”...
  • Page 28 • To find out how to quickly set up your Google account on the projector, scan one of the QR codes below based on your mobile device's operating system and watch the how-to video. With iOS device https://www.benq.com/en-us/knowledge-center/knowledge/how-to-start-benq-smart-home-projector.html#S1 With Android device https://www.benq.com/en-us/knowledge-center/knowledge/how-to-start-benq-smart-home-projector.html#S2...

  • Page 29: Shutting Down The Projector

    8. Once you’ve completed the setup wizard, the home screen will appear. Android TV Android TV 9. Follow the setup wizard to complete the basic settings. By default, the projector enters Android Home screen with the Advanced menu, where you can access complete settings and functions. If you prefer to start with a basic menu with basic settings, go to System > Menu Settings >...
  • Page 30 1 second If the projector will not be used for an extended period, unplug the power cable from the power outlet and remove the batteries from the remote control.

  • Page 31: Adjusting The Projected Image

    Adjusting the projected image Adjusting the projection angle The projector adjustment feet allow you to adjust the projection angle. To adjust the projection angle: 1. Lift the front of the projector and turn the front adjustment feet clockwise. Adjust the appropriate projection height and place the projector horizontally.

  • Page 32: Fine-Tuning The Image Clarity

    When the projector is on, DO NOT place down the projector with its left or right vents facing down as this will block the vents. Fine-tuning the image clarity To sharpen the picture, press the focus button on the remote control and the projector will automatically focus the image. •...

  • Page 33: Fitting The Image To Your Screen

    Fitting the image to your screen You are provided with several ways to adjust the image and to fit the screen clearly. Depending on the layout of your room, choose one that fits your need. The effect is up to the last adjustment you made. In other words, 2D Keystone, Screen Fit, and Object Avoidance functions cannot work together at the same time.

  • Page 34: Corner Fit

    When you are done making the adjustments, press to save your changes and return to the previous menu. Corner Fit Adjust when the four corners of the projected image are distorted. Press the keys to adjust the item. 1. Press the button on the remote control to enter the projector’s settings menu.

  • Page 35: Zoom Adjustment By The Zoom Ring

    Zoom adjustment by the zoom ring Use the zoom ring to adjust the optical zoom range of the projector from 1.0 to 1.3x. This will change the size of the image on the screen. Screen Fit If the projector is placed off-centered, the image may be distorted. With the Screen Fit function, you can adjust the image to align with 3 borders of the screen to fit the screen properly.

  • Page 36: Object Avoidance

    Object Avoidance With this function, the projector detects if the screen is shaded by any object, and resizes the projected image automatically to avoid the object. 1. Press the key on the remote control to enter the setting mode. Go to Installation > Object Avoidance. 2.

  • Page 37: Enhancing Your Cinematic Experience

    Enhancing your cinematic experience Choosing a proper picture mode You are provided with a variety of picture modes for different scenarios in Picture Mode. Usually Cinema and Living Room are recommended for watching movies. For detailed settings and customization, refer to the following. Customize a picture mode as instructed in "User Mode Management"...

  • Page 38: Resetting The Current Picture Mode

    Customizing a picture mode 1. Go to Picture > Picture Mode. 2. Press to select User. 3. Press to highlight User Mode Management, and press OK. The User Mode Management page is displayed. 4. Select Load Settings From to select a preset mode to modify the settings, and press OK. 5.

  • Page 39: Adjusting The Left And Right Channels Of The Speakers (For Side Projection)

    format from Audio Output Format if necessary. Sound mode Description This mode emphasizes 360° sound field, just like ideal movie theater, the audience is surrounded by deeper cinematic bass from left to right and front to rear. This mode balances the background music and movie sound effect and especially Cinema enhances vocal dialogue for clear whispered voices and stereo bass sound effect for explosive action scene, such as gunshots and firefights.
  • Page 40 2. If the default speaker settings cannot suit your need, you can customize the speaker channels. Select User Mode and press OK. 3. You can configure or mute the left and right channels of the 4 speakers from User Speaker Settings.

  • Page 42: Accessing More Streaming Videos

    Internet Wi-Fi As there are various apps available to you, if you find the supplied remote control does not work well on some of the apps, try with BenQ Smart Control. See "BenQ Smart Control (remote control app)" on page 19...

  • Page 43: Android Tv

    Android TV Android TV is the projector’s operating system that allows you to project videos wirelessly and use streaming apps. The Android TV home screen Upon initial startup or when the input source is set to ATV the projector will display the Android TV interface. If the projector is projecting from a source, you can return to Android TV by pressing the key on your remote control or by selecting ATV in the input source menu.

  • Page 44: Google Assistant

    For more information on Android TV, you can use the following resources: • For How-to videos on Android TV and FamiLand, scan the QR code below or go to: https://www.benq.com/en-us/knowledge-center/knowledge/how-to-start-benq-smart-home-projector.html • For the QS01 ATV dongle user manual, visit Support.BenQ.com.

  • Page 45: Connections

    Connections You can connect your device to the projector in various ways to project video content. Wireless Connection • Smartphone, tablet, laptop/PC Wired Connection (HDMI port) • A/V device. • Smartphone, tablet, laptop/PC Wired Connection(USB-A port) • USB-A flash drive Furthermore, you can also connect the projector to Bluetooth speakers/headphones to broadcast audio through the speakers/headphones or connect a mobile device to the projector via Bluetooth to play audio through the projector’s speakers.
  • Page 46 a. Audio cable Notebook or desktop computer b. SPDIF cable A/V device c. HDMI cable d. USB flash drive for media reader or firmware upgrade e. Wireless connections • In the connections above, some cables may not be included with the projector (see “Standard accessories”...

  • Page 47: Switching Between Android Tv And Input Sources

    Switching between Android TV and input sources By default, the projector will enter the Android TV interface any time it is powered on. Once powered on, when a device is connected to one of its input ports the projector will automatically switch over to that input source. Switching between Android TV and input sources To switch between input sources and Android TV, press the source button on the remote control and select the desired input source from...

  • Page 48: Wireless Connections

    To check if your Android device supports wireless casting via Chromecast built-in, check support.google.com. • Netflix only supports specific authorized devices and is not natively available on BenQ smart home projectors. Please follow the recommended viewing proce- dures in this how-to video to cast your screen from a projector.

  • Page 49: Connecting A Speaker With Arc

    2. Confirm whether you want to project video from the device. The video from the device will be displayed once the signal from the device is detected. If no signal is detected or the signal is interrupted a message will appear. 3.

  • Page 50: Bluetooth Connections

    Bluetooth connections The projector allows the following types of Bluetooth connections: • Connect a mobile device to the projector to broadcast audio through the projector’s speakers. • Connect to a Bluetooth-enabled speaker or headphones to output audio directly for greater sound. Using the projector as a Bluetooth speaker...

  • Page 51: Ending The Bluetooth Connection

    1. Make sure the ATV dongle is installed properly (see "Installing the ATV dongle" on page 25). 2. Power on the projector (see "Starting up the projector" on page 26). 3. Press the Bluetooth button on the top side of the projector. The projector will stop projecting and switch over to Bluetooth speaker mode.

  • Page 52: Disconnecting A Bluetooth Speaker Or Headphones

    • The projector can only transmit audio from ATV via Bluetooth connection. Even when the projector is switched to other input sources, such as HDMI, as ATV is still running in the background, it will continue to transmit audio from ATV to the connected Bluetooth speaker or headphones. •...

  • Page 53: Menu Operation

    0~15 Gamma Selection 1.8 / 2.0 / 2.1 / 2.2 / 2.3 / 2.4 / 2.5 / 2.6 / BenQ Color Temperature / R Gain / G Gain / B Gain / R Offset G Offset / Color Temperature Tuning...
  • Page 54 Gamma refers to the relationship between input source and picture brightness. • 1.8 / 2.0 / 2.1 / BenQ: Select these values according to your preference. • 2.2 / 2.3: Increases the average brightness of the picture. Best for a lit environment, meeting room or family room.
  • Page 55 Menu Descriptions • Color Temperature When Bright is selected for Picture Mode, the color temperature switches to Native, and cannot be changed. • Native: With the light source’s original color temperature and higher brightness, this setting is suitable for environments where high brightness is required, such as projecting pictures in well lit rooms. •...
  • Page 56 Menu Descriptions • Gain: Adjusts the values to your preference. The contrast level of the primary color you select will be affected. Every adjustment made will reflect to the image immediately. If you selected White Balance (W), you can adjust the contrast levels of Red, Green, and Blue by selecting R Gain, G Gain, and B Gain.

  • Page 57: Main Menu: Audio

    Menu Descriptions • HDR Brightness The projector can automatically adjust the brightness levels of your image according to the input source. Advanced Color Settings You can also manually select a brightness level to display better picture quality. When the value is higher, (Continued) the image becomes brighter;...

  • Page 58: Main Menu: Display

    Menu Descriptions Selects the audio output from internal or external speakers. To enjoy S/PDIF digital sound effect, make sure the SPDIF connector on the projector is connecting to a compatible audio system. Audio Outputs To enjoy Audio Return sound effect, make sure to turn on the ARC function from your soundbar as well. Audio Return supports multi audio outputs including 2.0 and 5.1channel to external audio system like soundbar.
  • Page 59 PlayStation consoles (with 3D game discs), 3D Blu-ray players (with 3D Blu-ray discs), and so on. After you have connected the 3D video devices to the projector, wear the BenQ 3D glasses and make sure the power is on to view 3D contents.
  • Page 60 Menu Descriptions • The 4K source will not be displayed. When source is Media Reader, 3D mode is not supported. • 3D Mode The default setting is Auto and the projector automatically chooses an appropriate 3D format when detecting 3D contents. If the projector cannot recognize the 3D format, press OK to choose a 3D mode from among Frame Sequential, Frame Packing, Top-Bottom,and Side by Side.When this function is enabled: •...

  • Page 61: Main Menu: Installation

    Main menu: Installation Structure Menu Options Projector Position Front / Front Ceiling / Rear / Rear Ceiling 2D Keystone H / V Corner Fit Top Left / Top Right / Bottom Left / Bottom Right 0 ~ 100 Screen Fit Object Avoidance Real Time Adjustment Off / On...

  • Page 62: Main Menu: System

    Menu Descriptions To actively detects ambient light conditions in viewing environment and automatically adjusts balanced visual Ambient Light Sensor brightness for maximum comfort. Available under any Picture Mode, except for Brightness mode and 3D. Test Pattern Adjusts the image size and focus and check that the projected image is free from distortion. recommend you use the High Altitude Mode when your environment is between 1500 m–3000 m above sea level, and ambient temperature is between 0°C–30°C.
  • Page 63 Menu Options Factory Default Reset / Cancel Reset System Reset / Cancel Function descriptions Menu Descriptions Language Sets the language for the On-Screen Display (OSD) menus. • Menu Type Sets the OSD menu type according to your needs. • Menu Display Time Menu Settings Sets the length of time the OSD will remain active after your last key press.

  • Page 64: Main Menu: Information

    Menu Descriptions Returns all the settings in the System main menu to the factory default values. Reset System The following settings will still remain: Light Source Information, Security Settings. Main menu: Information Structure and function descriptions Menu Descriptions Detected Resolution Shows the native resolution of the input signal.

  • Page 65: Navigating The Basic Menu

    Navigating the Basic menu Menu(Ref. Page) Options Picture Mode Bright / Living Room / Game / Sports / Cinema / 3D / HDR10 / HLG / User Contrast 0 ~100 Brightness 0 ~100 Light Source Mode Normal / ECO / SmartEco Sound Mode Cinema / Music / Game / Sports / User 2D Keystone...

  • Page 66: Maintenance

    Maintenance Care of the projector Your projector needs little maintenance. The only thing you have to do on a regular basis is keep the lens clean. Never remove any parts of the projector. Contact your dealer or local customer service center if the projector fails to operate as expected. Cleaning the lens Clean the lens whenever you notice dirt or dust on the surface.

  • Page 67: Light Source Information

    Light source information Getting to know the light hour When the projector is in operation, the duration (in hours) of light source usage is automatically calculated by the built-in timer. The method of calculating the equivalent light hour is as follows: 1.
  • Page 68 Light source mode Description Lowers brightness to extend the light source life and decreases the fan noise. SmartEco Adjusts the light source power automatically depending on the content brightness level while optimizing display quality. • Auto power off This function allows the projector to turn off automatically if no input signal is detected after a set period of time to prevent unnecessary waste of light source life.

  • Page 69: Trouble Shooting

    Trouble shooting The projector does not turn on. Cause Remedy There is no power from the power cord. Plug the power cord into the AC power jack on the projector, and plug the power cord into the power outlet. If the power outlet has a switch, make sure that it is switched on. Attempting to turn the projector on again during the Wait until the cooling down process has completed.
  • Page 70 Cause Remedy You are too far away from the projector. Stand within 8 meters (26 feet) of the projector. Screen brightness adjustment. Cause Remedy The screen is not as bright as expected. The screen brightness is changed by the light source mode. Check the light source mode from Picture >...

  • Page 71: Specifications

    Specifications Projector specifications Item Descriptions Projection System DMD Type 0.47" Native Resolution Brightness 1500 ANSI Lumens Contrast Ratio 100,000:1 Display Color 30 Bits (1.07 Billion Colors) Aspect Ratio 16:9 Light Source Osram LED Light Source Life(1) 20,000 (Normal/SmartEco)/30,000 hours (ECO) Throw Ratio 1.0~1.3 Zoom Ratio...
  • Page 72 Item Descriptions Storage Temperature -20 to 60 °C at sea level Operating Relative Humidity/Storage Humidity 10~90% (without condensation) 0–1499 m above sea level at 0°C–35°C Operating altitude 1500–3000 m above sea level at 0°C–30°C (with High Altitude Mode on) Storage altitude 30°C@ 0~12,200 m above sea level •...

  • Page 73: Timing Chart

    XGA_120 119.989 97.551 115.500 (Reduce Blanking) 1152 x 864 1152 x 864_75 75.00 67.500 108.000 1024 x 576 BenQ Notebook Timing 60.00 35.820 46.996 1024 x 600 BenQ Notebook Timing 64.995 41.467 51.419 1280 x 720 1280 x 720_60 45.000 74.250...
  • Page 74 Horizontal Vertical Dot Clock 3D Field 3D side-by- Resolution Resolution frequency frequency Frequency 3D over-under Sequential side (KHz) (Hz) (MHz) SXGA_60 60.020 63.981 108.000 1280 x 1024 SXGA_75 75.025 79.976 135.000 SXGA_85 85.024 91.146 157.500 1280 x 960_60 60.000 60.000 1280 x 960 1280 x 960_85 85.002...

  • Page 75: Video Timings

    Video timings Horizontal Vertical Dot Clock 3D Field 3D frame 3D side-by- Resolution Resolution frequency frequency Frequency 3D over-under Sequential packing side (KHz) (Hz) (MHz) 480i 720(1440) x 480 15.73 59.94 480p 720 x 480 31.47 59.94 576i 720(1440) x 576 15.63 576p 720 x 576...

  • Page 76: Supported File Formats

    Supported file formats Items File Extension MP3(.mp3) MP2(.mp2) Music M4A(.m4a) WAV(.wav) AVI(.avi) MOV(.mov) MPEG program stream (.mpg, .mp4) 3GP(.3gp, 3g2) ASF(.asf) Video WMV(.wmv) MKV(.mkv) VOB(.vob) DAT(.dat) TS(.ts) FLV(.flv) JPG/JPEG Photo...

  • Page 77: Copyright & Disclaimer

    Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes.

  • Page 78: Statement Regarding Hyperlinks And Third-Party Websites

    BenQ is not responsible for the content of the websites or of similar resources, which are maintained and controlled by third parties, that may be linked from this product. Providing links to those websites or to similar resources does not mean that BenQ makes any warranty or representation to their content by expression or by implication.
  • Page 79 BenQ.com © 2022 BenQ Corporation. All rights reserved. Rights of modification reserved.

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