Fault Codes - Xerox D125 User Manual

High Capacity Feeder (HCF/Trays 6 and 7), 8.5 x 11 in./A4

Fault codes

If a fault causes the copying/printing to stop abnormally or a malfunction occurs in the
copier/printer, then a fault code and/or a message displays on the UI. Refer to the
following table for fault codes and information on how to rectify the problem. If a fault
code displays and it is not described in the following table, or if the problem persists
even after you have tried the recommended solutions, contact the Customer Support
Center.
Tip
If a fault code is displayed, all print data is discarded; this includes any data stored in
the built-in memory of the machine.
Fault code Cause and Remedy
024-955 Cause: Tray 6/7 is empty/out of paper.
024-956 Remedy: Add paper to Tray 6/7.
077-210 Cause: There is a malfunction in Tray 6/7.
Remedy: Check the paper setting of paper trays 6/7 and power-cycle the machine.
If the trays errors are not fixed by performing the relevant remedy, contact the
Customer Support Center. Trays other than 6/7 may be used in the interim.
078-100 Cause: There is a malfunction in Tray 6/7.
078-101 Remedy: Check the paper setting of paper trays 6/7 and power-cycle the machine.
078-102 If the trays errors are not fixed by performing the relevant remedy, contact the
Customer Support Center. Trays other than 6/7 may be used in the interim.
078-210 Cause: There is a malfunction in Tray 6/7.
078-211 Remedy: Check the paper setting of paper trays 6/7 and power-cycle the machine.
If the trays errors are not fixed by performing the relevant remedy, contact the
Customer Support Center. Trays other than 6/7 may be used in the interim.
12-10 User Guide