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The password can be a maximum of 20 characters. Some PCoIP devices have password
protection disabled by default, and the Password page is not available on these devices. You can
enable password protection for these devices from the PCoIP Management Console. For details,
see
PCoIP® Management Console Administrators'
The following settings display on the Password page:
Password Parameters
Parameter
Old Password
New Password
Confirm New Password
Reset
(OSD - Challenge/
Response)
To update or change the password:
1. Open the Password page:
• From the OSD, select Options > Password.
• From the AWI, select Configuration > Password.
© 2020 Teradici
Configuring OSD and AWI Password
Description
This field must match the current administrative password before you can update the
password.
The new administrative password for both the AWI and the local OSD interface.
This field must match the New Password field for the change to take place.
This option is not available through the AWI. If you forget the password, you can click
Reset to generate a challenge code. You must then provide that challenge code to a
Zero Client vendor or to Teradici in order to obtain a response code. Once the
response code is entered in the PCoIP Zero Client correctly, the password is reset to
an empty string where you may enter a new password. In order to obtain the
response code, you must meet certain criteria.
• PCoIP Zero Client Vendors: The vendor qualifies the request before returning a
response code.
Contact the client vendor for more information when an authorized password
reset is required.
• Teradici: You must be a valid Teradici Subscription holder. Generate your
response code by browsing to the password technical resource and selecting the
Password Reset > I am OEM partner, or I have challenge code to reset zero client password
option.
Guide.
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