Removing And Reinstalling The Software - Lexmark X2470 User Manual

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Removing and reinstalling the software

If the printer is not functioning properly, or if a communications error message appears when you try to use the
printer, you may need to remove and reinstall the printer software.
1
Click Start Programs or All Programs Lexmark 2400 Series.
2
Select Uninstall.
3
Follow the instructions on the computer screen to remove the printer software.
4
Restart the computer before reinstalling the printer software.
5
Click Cancel on all New Hardware Found screens.
6
Insert the CD, and then follow the instructions on the computer screen to reinstall the software.
Solutions
There is a paper jam in the printer.
•
To automatically eject the paper:
1
Press and hold
2
Remove the paper from the paper exit tray.
•
To manually remove the paper:
1
Press to turn off the printer.
2
Firmly grasp the paper, and gently pull it out.
3
Press to turn the printer back on.
•
Raise the scanner unit, and remove any objects blocking the path of the
cartridge carrier.
•
The print cartridge is missing or is not installed properly. For more information,
see "Installing a print cartridge" on page 42.
•
Check to make sure that the print cartridge is the correct type for the printer.
For information on the print cartridge part number, see "Ordering supplies" on
page 46.
•
Reset the printer.
1
Press to turn the printer off.
2
Disconnect the power cord from the wall outlet.
3
Gently remove the power supply from the printer.
4
Reconnect the power supply to the printer.
5
Plug the power cord into the wall outlet.
6
Press to turn the printer on.
•
Replace the print cartridge with a new one.
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