Removing And Reinstalling The Software - Lexmark 20R1000 - X 6650 Color Inkjet Fax Manual

C USB
HECK THE CONNECTION
1
Check the USB cable for any obvious damage. If the cable is damaged, use a new one.
2
Firmly plug the square end of the USB cable into the back of the printer.
3 Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with the
R
ECONNECT THE POWER SUPPLY
1
Press to turn the printer off.
2 Disconnect the power cord from the wall outlet.
3
Gently remove the power supply from the printer.
4
Reconnect the power supply to the printer.
5
Plug the power cord into the wall outlet.
6
Press to turn the printer on.
T
EMPORARILY DISABLE SECURITY PROGRAMS IN
1
Close all open programs.
2
Disable any security programs.
3
Do one of the following:
• In Windows Vista, click .
•
In Windows XP and earlier, click Start.
4 Click Computer or My Computer.
5
Double-click the CD or DVD drive icon.
6
If necessary, double-click setup.exe.
7
Follow the instructions on the computer screen to install the software.
8
When the installation is completed, enable the security software again.

Removing and reinstalling the software

If the printer is not functioning properly, or if a communications error message appears when you try to
use the printer, then you may need to remove and reinstall the printer software.
Using Windows
1
Do one of the following:
• In Windows Vista, click .
•
In Windows XP and earlier, click Start.
USB symbol.
W
INDOWS
2 Click All Programs or Programs, and then select the printer program folder from the list.
3 Select Uninstall.
4
Follow the instructions on the computer screen to remove the printer software.
5
Restart the computer before reinstalling the printer software.
6
Click Cancel on all New Hardware Found screens.
7
Insert the installation CD, and then follow the instructions on the computer screen to reinstall the
software.
If the install screen does not appear automatically after you restart your computer, do one of the
following:
In Windows Vista
a
Click .
b
In the Start Search box, type D:\setup.exe, where D is the letter of your CD or DVD drive.
In Windows XP and earlier
a Click Start.
b Click Run.
c
Type D:\setup.exe, where D is the letter of your CD or DVD drive.
Using Macintosh
1 Close all open software applications.
2
From the Finder desktop, double-click the printer folder.
3
Double-click the Uninstaller icon.
4
Follow the instructions on the computer screen to remove the printer software.
5
Restart the computer before reinstalling the printer software.
6 Insert the installation CD, and then follow the instructions on the computer screen to reinstall the
software.
If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest
software.
1 In all countries or regions except the United States, select your country or region.
2
Click the links for drivers or downloads.
3
Select your printer family.
4
Select your printer model.
5 Select your operating system.
6 Select the file that you want to download, and then follow the instructions on the computer screen.
Troubleshooting
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