Printer does not feed paper, envelopes, or specialty media
If there is a paper jam, see the appropriate paper jam section.
Verify that the specialty media is loaded correctly.
Try loading one page, envelope, or sheet of specialty media at a time.
Make sure the printer is set as the default printer and is not on hold or paused.
1
Click:
•
For Windows XP Pro: Start
•
For Windows XP Home: Start
•
For Windows 2000: Start
•
For Windows 98/Me: Start
2
Double-click the name of your printer.
3
Click Printer.
•
Make sure no check mark appears next to Pause Printing.
•
Make sure a check mark does appear next to Set As Default.
Banner paper jams
1
Press
to turn off the printer.
2
Remove the jammed banner paper from the printer.
To keep a banner print job from jamming:
•
Use only the number of sheets needed for the banner.
•
Select the following settings to enable the printer to feed paper continuously without jamming:
1
With a document open, click File
2
Click Properties, Preferences, Options, or Setup.
3
Select the Paper Setup tab.
4
From the Paper Size area, select Banner.
5
Select Letter Banner or A4 Banner as the paper size.
6
Select Portrait or Landscape.
7
Click OK.
8
Click OK or Print.
Error messages
The
light blinks to report an error condition.
Power light blinks
Slow
Settings
Printers and Faxes.
Control Panel
Settings
Printers.
Settings
Printers.
Print.
Solutions
The printer is out of paper.
1
Load paper.
2
Press
.
60
Printers and Faxes.