Software Did Not Install - Lexmark S815 User Manual

3
Wipe the printhead contacts using a clean, lint-free cloth.
4
Reinsert the printhead, and then push the latch until it clicks into place.
5
Close the printhead access door, and then close the front door.
Note: If removing and reinserting the printhead does not resolve the error, then contact customer support.

Software did not install

If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as
a printer option when sending a print job, then try removing and reinstalling the software.
Before you reinstall the software, do the following:
M
AKE SURE THAT YOUR COMPUTER MEETS THE MINIMUM SYSTEM REQUIREMENTS
T
EMPORARILY DISABLE SECURITY PROGRAMS IN
C USB
HECK THE CONNECTION
1
Check the USB cable for any obvious damage. If the cable is damaged, then use a new one.
2
Firmly plug the square end of the USB cable into the back of the printer.
3
Firmly plug the rectangular end of the USB cable into the USB port of the computer.
The USB port is marked with
Note: If you continue to have problems, then try another USB port on the computer. You may have connected to
a defective port.
Warning—Potential Damage: Do not touch the printhead nozzles.
.
Troubleshooting
W
INDOWS BEFORE INSTALLING THE SOFTWARE
130