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Lexmark W01 User Manual

S600 series
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S600 Series User's Guide
November 2009
www.lexmark.com
Machine type(s):
4446
Model(s):
W01, WE1

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Summary of Contents for Lexmark W01

  • Page 1: Method

    S600 Series User's Guide November 2009 www.lexmark.com Machine type(s): 4446 Model(s): W01, WE1...

  • Page 2: Table Of Contents

    Finding information about the printer...........................8 Understanding the parts of the printer........................10 Ordering and replacing supplies...........13 Ordering ink cartridges..............................13 Using genuine Lexmark ink cartridges........................13 Replacing ink cartridges..............................14 Ordering paper and other supplies..........................15 Recycling Lexmark products............................15 Using the printer control panel buttons and menus....16 Using the printer control panel............................16...
  • Page 3 Printing....................31 Tips for printing..................................31 Printing basic documents..............................31 Printing specialty documents............................35 Working with photos................................37 Printing from a Bluetooth-enabled device.........................43 Printing on both sides of the paper (duplexing)......................46 Managing print jobs................................48 Copying....................52 Tips for copying..................................52 Making copies..................................52 Copying photos..................................52 Copying an ID card................................53 Copying a two-sided document............................53 Enlarging or reducing images............................53 Adjusting copy quality...............................54...
  • Page 4 E-mailing....................65 Setting up the printer to e-mail............................65 Creating an e-mail contact list............................66 Sending e-mail..................................68 Canceling an e-mail................................70 Networking..................71 Installing the printer on a wireless network......................71 Advanced wireless setup..............................76 Networking FAQ..................................83 Using SmartSolutions..............94 What is SmartSolutions?..............................94 Creating and customizing printer solutions......................95 Maintaining the printer..............97 Maintaining ink cartridges...............................97 Cleaning the exterior of the printer..........................99...
  • Page 5 Power consumption.................................137 Index....................150 Contents...

  • Page 6: Safety Information

    Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. Use only the power supply and power cord provided with this product or the manufacturer's authorized replacements.

  • Page 7: About Your Printer

    About your printer Thank you for choosing this printer! We've worked hard to make sure it will meet your needs. To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s Guide to learn how to perform basic tasks.

  • Page 8: Finding Information About The Printer

    “Deep Clean Printhead” features. These features clean the printhead nozzles to improve the quality of your prints. Recycling • Return ink cartridges for reuse or recycling through the Lexmark Cartridge Collection Program. To return an ink cartridge, go to www.lexmark.com/recycle. Follow the instructions to request a postage-paid bag. •...
  • Page 9 Troubleshooting and solving problems Creating and customizing printer solutions, depending on your SmartSolutions User's Guide and Help printer model Go to http://smartsolutions.lexmark.com. Click the User's Guide link to view basic SmartSolutions information, or click ? to view context-sensitive information. Help using the printer software...

  • Page 10: Understanding The Parts Of The Printer

    Sunday (11:00 AM–8:00 PM ET) Support telephone numbers and hours of operation for your region or country can be found on the Support Web site (http://support.lexmark.com) or on the printed warranty that came with your printer. Warranty information Warranty information varies by country or region: •...
  • Page 11 Use the Card reader light Check card reader status. The light blinks to indicate that a memory card is being accessed. Wi-Fi indicator Check wireless status. Paper exit tray Hold paper as it exits. Printer control panel Operate the printer. Scanner lid Access the scanner glass.
  • Page 12 Use the Scanner unit • Access the ink cartridges and printhead. • Remove paper jams. About your printer...

  • Page 13: Ordering And Replacing Supplies

    High yield magenta color cartridge 100XL 100XLA Licensed for a single use only. After use, return this cartridge to Lexmark for remanufacturing, refilling, or recycling. Available only on the Lexmark Web site at www.lexmark.com. Using genuine Lexmark ink cartridges Lexmark printers, ink cartridges, and photo paper are designed to perform together for superior print quality, and our inks are formulated to work with your printer and help extend the life of your product.

  • Page 14: Replacing Ink Cartridges

    Replacing ink cartridges Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges immediately after removing the old ones or the ink remaining in the printhead nozzles may dry out. Turn on your printer. Open the printer.

  • Page 15: Ordering Paper And Other Supplies

    Ordering paper and other supplies To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com. Item Part Number USB cable 1021294 For more information, go to www.lexmark.com. Paper Paper size Lexmark Photo Paper •...

  • Page 16: Using The Printer Control Panel Buttons And Menus

    Using the printer control panel buttons and menus Using the printer control panel The following diagrams explain the sections of the printer control panel: Note: The icons are displayed when they are selectable on the current screen. If an icon is not displayed, then the function is not available.

  • Page 17: Understanding The Home Screen

    Home Return to the home screen. Understanding the home screen After the printer is turned on and a short warm-up period occurs, the display shows the following basic screen which is referred to as the home screen. Use the home screen selections to initiate an action, such as copying or scanning, or to change printer settings.

  • Page 18: Navigating Menus Using The Touch Screen

    Display item Description SmartSolutions Open the SmartSolutions menu. Ink levels • Display the current ink levels of the installed tanks. • Access cartridge maintenance and information functions. Setup Access the setup menu and change printer settings. 2-Sided Print on both sides of a sheet of paper. Eco-Mode Activate Eco-Mode to select the following options: •...

  • Page 19: Changing The Power Saver Timeout

    Save your setting. Accept Down arrow Scroll down. Scrollbar Scroll up and down the menu list. Up arrow Scroll up. To navigate using the touch screen: • Drag the scrollbar or touch the arrows until the menu or setting that you want appears on the display. •...

  • Page 20: Saving Paper And Energy With Eco-Mode

    Saving paper and energy with Eco-Mode The Eco-Mode feature significantly cuts paper usage, reduces paper waste, optimizes energy efficiency, and saves money. From the home screen, touch Touch the Eco-Mode setting or settings you want to activate, and then touch Accept. •...

  • Page 21: Using The Printer Software

    Linux OpenSUSE 11.0 and 11.1 (Web only) • Linux Fedora 10 (Web only) The printer driver for this operating system is available only at http://support.lexmark.com. Using the Windows printer software Software installed during printer installation When you set up the printer using the installation software CD, all the necessary software was installed. You may have chosen to install some additional programs.

  • Page 22: Printer Software

    Add, edit, or delete contacts in the built-in phone book. • Access the Lexmark Fax Setup Utility in four-in-one printers. Use the Fax Setup Utility to set the Speed Dial and Group Dial numbers, set Ringing and Answering, and print fax history and status reports.

  • Page 23: Using The Macintosh Printer Software

    Lexmark All-In-One Center • Scan photos and documents. (referred to as All-In-One Center) • Customize settings for scan jobs. Lexmark AIO Setup Utility • Customize settings for fax jobs. (referred to as AIO Setup Utility) • Create and edit the Contacts list.

  • Page 24: Finding And Installing Optional Software

    Use the Lexmark Network Card Reader • View the contents of a memory device inserted into a network printer. (referred to as Network Card Reader) • Transfer photos and PDF documents from a memory device to the computer over a network.

  • Page 25: Updating The Printer Software (Windows Only)

    Updating the printer software (Windows only) Checking for software updates Click or Start. Click All Programs or Programs, and then select the printer program folder from the list. Select Printer Home. Choose your printer from the printer drop-down list. From the Support tab, select Check for updates. Follow the instructions on the computer screen.

  • Page 26: Installing The Printer Software

    Double-click Install. Follow the instructions on the installation dialog. Using the World Wide Web Go to the Lexmark Web site at www.lexmark.com. From the Drivers & Downloads menu, click Driver Finder. Select your printer, and then select your operating system.

  • Page 27: Loading Paper And Original Documents

    Loading paper and original documents Loading paper Fan the paper. Center the paper on the paper support. Adjust the paper guides so they rest against the edges of the paper. Note: Do not force paper into the printer. The paper should be flat against the paper support, and the edges should be flush against both paper guides.

  • Page 28: Paper And Specialty Media Guidelines

    Paper and specialty media guidelines Load up to: Make sure that: 100 sheets of plain paper • The paper guides rest against the edges of the paper. • You load letterhead paper with the print side faceup and the top of the letterhead going into the printer first. 25 sheets of heavyweight matte paper •...
  • Page 29 Load up to: Make sure that: 10 envelopes • The print side of the envelope is faceup. • The paper guides rest against the edges of the envelopes. • You print the envelopes with Landscape orientation. Note: If you are mailing within Japan, then the envelope can be printed in Portrait orientation with the stamp in the lower right corner or in Landscape orientation with the stamp in the lower left corner.

  • Page 30: Saving Paper Default Settings

    Load up to: Make sure that: 10 iron-on transfers • You follow the loading instructions on the iron-on transfer packaging. • The print side of the transfer is faceup. • The paper guides rest against the edges of the transfer. •...

  • Page 31: Printing

    Printing Tips for printing • Use the appropriate paper for your print job. • Select a higher print quality for better prints. • Make sure there is enough ink in the ink cartridges. • Remove each sheet as it is printed when printing photos or when working with specialty media. •...

  • Page 32: Collating Printed Copies

    Collating printed copies If you print multiple copies of a document, then you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated). Collated Not collated Notes: • The collate option is available only when you are printing multiple copies. •...

  • Page 33: Printing Multiple Pages On One Sheet

    From the Copies section of the Print Setup tab, select a page order: • To print the last page first, select Print Last Page First. • To print the first page first, clear the Print Last Page First check box. Note: If two-sided printing is enabled, then you cannot print the last page first.

  • Page 34: Printing Documents From A Memory Card Or Flash Drive (Windows)

    From the print options pop-up menu, choose Layout. • From the Pages per Sheet pop-up menu, choose the number of page images that you want to print on one sheet. • From the Layout Direction menu, choose a layout direction. •...

  • Page 35: Printing Specialty Documents

    Printing specialty documents Printing envelopes Load the envelopes in the printer. Send the print job: For Windows users With a document open, click File  Print. Click Properties, Preferences, Options, or Setup. From the Paper Type list of the Print Setup tab, select Plain Paper. From the Paper Size list, select the envelope size.

  • Page 36: For Macintosh Users

    From the Paper Size list of the Print Setup tab, choose a paper size that matches the size of the label sheet. If no paper size matches the label sheet size, then set a custom size. If necessary, choose the appropriate type of paper from the Paper Type list. Click OK to close any printer software dialogs.

  • Page 37: Working With Photos

    For Macintosh users With a document open, choose File > Print. From the printer pop-up menu, choose the printer. If necessary, click the disclosure triangle. From the print options pop-up menu, choose Copies & Pages and then click Page Setup. From the Settings or Paper Size pop-up menu, choose Custom Paper Size or Manage Custom Sizes.

  • Page 38: Printing Photos Using The Printer Control Panel

    Warning—Potential Damage: Do not touch any cables, any network adapter, any connector, the memory device, or the printer in the areas shown while actively printing, reading, or writing from the memory device. A loss of data can occur. The Memory Device screen appears on the display. Notes: •...
  • Page 39 Touch the photo or photos you want to print. Tips: • If you want to clear a selected photo, then touch the photo again. • If you want to view more photos, then touch the left or right arrow, and then touch the photo to select it. When you are finished selecting the photos you want to print, touch Layout.

  • Page 40: Printing Photos From A Memory Device Using The Printer Software

    If you want to change the print settings, then touch Change Settings. If necessary, touch Accept each time you make a selection. Press Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing. Printing photos from a memory device using the printer software Load photo paper.

  • Page 41: Printing Photos From A Pictbridge-Enabled Digital Camera

    Printing photos from a PictBridge-enabled digital camera PictBridge is a technology available in most digital cameras that lets you print directly from your digital camera without using a computer. Insert one end of the USB cable into the camera. Note: Use only the USB cable that came with the camera. Insert the other end of the cable into the PictBridge port on the front of the printer.

  • Page 42: Printing Photos From A Memory Device Using The Proof Sheet

    If you want to change the default print settings: Touch More Options to access the PictBridge menu. Select the paper source, paper size, paper type, photo size, quality, and layout of the photos that you want to print. Touch Accept each time you make a selection. Note: The printer will use the default print settings unless you change the print settings from the camera.

  • Page 43: Printing From A Bluetooth-Enabled Device

    Printing from a Bluetooth-enabled device • This printer is compliant with Bluetooth Specification 2.0. It supports the following profiles: Object Push Profile (OPP) and Serial Port Profile (SPP). Check with your Bluetooth-enabled device manufacturers (cellular phone or PDA) to determine their hardware compatibility and interoperability. It is recommended that you use the latest firmware on your Bluetooth-enabled device.

  • Page 44: Setting The Bluetooth Security Level

    Bluetooth Dongle Connected appears on the display. Note: A Bluetooth adapter is not included with the printer. From the home screen, navigate to Discovery: > Bluetooth Setup > Discovery Make sure Discovery is set to ON. If necessary, touch ON, and then touch Accept. The printer is now ready to accept a connection from a Bluetooth-enabled device.
  • Page 45 Printing from a Bluetooth-enabled device Note: The printer does not support printing files from your computer using a Bluetooth connection. Insert a USB Bluetooth adapter into the USB port. Bluetooth Dongle Connected appears on the display. Warning—Potential Damage: Do not touch any cables, any network adapter, any connector, the USB Bluetooth adapter, or the printer in the areas shown while actively printing, reading, or writing from a Bluetooth-enabled device.

  • Page 46: Printing On Both Sides Of The Paper (Duplexing)

    Printing on both sides of the paper (duplexing) Printing on both sides of the paper (duplexing) automatically The automatic duplex unit, available only on selected printer models, supports letter- and A4-size paper. If you purchased a model without automatic duplex, or if you need to print duplex using other paper sizes, then see the instructions for printing on both sides of the paper (duplexing) manually.

  • Page 47: Printing On Both Sides Of The Paper (Duplexing) Manually

    • For Short-edged binding, pages are bound along the short edge of the page (top edge for portrait, left edge for landscape). Portrait Landscape From the print options pop-up menu, choose Print Settings or Advanced Options, depending on your operating system.

  • Page 48: Managing Print Jobs

    For Macintosh users With a document open, choose File > Print. From the print options pop-up menu, choose Paper Handling. From the Print or “Pages to print” pop-up menu, select to print the odd-numbered pages. If you are printing multiple pages, then from the Page Order menu, select Reverse. After printing the first set of pages, flip and reload the paper.
  • Page 49 For Macintosh users From the Apple menu, choose System Preferences. Click Print & Fax. Select the printer from the Default Printer pop-up menu, or select the printer and click Make Default, depending on your operating system. Changing the printing mode To conserve ink, you can change the default printing mode for all print jobs to Quick Print.

  • Page 50: Pausing Print Jobs

    For Macintosh users With a document open, choose File > Print. From the printer pop-up menu, choose the printer. From the print options pop-up menu, choose Print Settings or Quality & Media, depending on your operating system. From the Print Quality pop-up menu, choose Automatic, Quick Print, Normal, or Best. Note: Printing using Quick Print uses less ink and is ideal for printing text documents.

  • Page 51: Canceling Print Jobs

    Resume the print job: • If you want to resume a particular print job, then right-click the document name, and then select Resume or Restart. • If you want to resume all print jobs in the queue, then click Printer, and then clear the selection for Pause Printing.

  • Page 52: Copying

    Copying Scanner glass Use the ADF for multiple-page documents. Note: The ADF is available only on selected models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).

  • Page 53: Copying An Id Card

    From the home screen, navigate to Photo Reprint: SmartSolutions > Photo Reprint Touch Continue. Select the photo print size, and then touch Accept. Touch Continue to start printing. Note: For best results, allow the prints to dry at least 24 hours before stacking, displaying, or storing. Copying an ID card Load paper.

  • Page 54: Adjusting Copy Quality

    Select a resize setting, and then touch Accept. Notes: • If you select Custom %, then select the desired custom percent value. Touch Accept to save the setting. • If you select Borderless, then the printer will reduce or enlarge the document or photo as necessary to print a borderless copy on the paper size that you selected.

  • Page 55: Repeating An Image On One Page

    Load paper. Load an original document faceup into the ADF or facedown on the scanner glass. From the home screen, navigate to Number of Copies: Copy > Number of Copies Enter the number of copies you want to print, and then touch Accept. Touch More Options.

  • Page 56: Making A Duplex Copy

    Making a duplex copy Making a duplex copy automatically The automatic duplex unit, available only on selected printer models, supports letter- and A4-size paper. If you purchased a model without automatic duplex, or if you need to make duplex copies using other paper sizes, then see the instructions for making a duplex copy manually.

  • Page 57: Canceling Copy Jobs

    Remove the paper from the paper exit tray, and then reload the paper to print the other side of the document. Press Canceling copy jobs To cancel a copy job, press Scanning stops and the printer returns to the previous menu. Copying...

  • Page 58: Scanning

    Scanning Scanner glass Use the ADF for multiple-page documents. Note: The ADF is available only on selected models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).

  • Page 59: Scanning To A Flash Drive Or Memory Card

    Select the color, resolution quality and the original image size. If necessary, touch Accept each time you make a selection. Press to start scanning. The scan is complete when the application you selected in step 4 opens on the destination computer, and the scan appears within the application as a new file.
  • Page 60 Select an application, and then touch Accept. Select the resolution quality and the original image size. Touch Accept each time you make a selection. Press to start scanning. The scan is complete when the application you selected in step 5 opens on the destination computer, and the scan appears within the application as a new file.

  • Page 61: Scanning Documents Into An Editing Application

    Scanning documents into an editing application An Optical Character Recognition (OCR) application allows you to edit an original text document that has been scanned. In order for this to work, you must have an OCR application stored on a local or network computer and you must be able to choose it from the list of applications when you set up the scan.

  • Page 62: Scanning To A Pdf

    Click All Programs or Programs, and then select the printer program folder from the list. Select Printer Home. Choose your printer from the printer drop-down list. Click Email, and then select Photo, Document or PDF. Note: You can select Document only if an OCR application is stored on your computer. Scanning starts and the scan progress dialog appears.

  • Page 63: Scanning Faq

    For Macintosh users Load an original document faceup into the ADF or facedown on the scanner glass. From the Finder desktop, double-click the printer program folder. Double-click the printer Center to open the All-In-One Center. From the “What is being scanned?” menu on the main screen, choose a document type. Customize the settings as needed.

  • Page 64: Canceling Scan Jobs

    Updating the application list From the home screen of the printer control panel, navigate to Scan to Computer: Scan > Scan to Computer Select a local or network computer to receive the scan. From the list of scan applications available on the selected computer, touch REFRESH, and then touch Accept. This updates the application list in the printer.

  • Page 65: E-Mailing

    E-mailing Your can use your printer to send e-mail to one or more recipients without using a computer. To do this, you can either scan a document or photo and then send it as an e-mail, or you can attach a saved document or photo from a memory device to an e-mail.

  • Page 66: Creating An E-Mail Contact List

    • Password—Enter your e-mail account password. • Domain—Enter your e-mail account domain. Note: This setting appears only when the Authentication Type is set to NTLM. For more information, contact your e-mail provider or your system support person. To check if the SMTP server settings are correct, touch Test SMTP Settings. If you want to change the e-mail settings From the home screen, navigate to E-mail Setup: >...
  • Page 67 Creating an e-mail contact list using the printer software For Windows users Click or Start. Click All Programs or Programs, and then select the printer program folder from the list. Click Printer Home. Click the Fax tab, and then click Edit contact list. The Contacts tab of the Printer Setup Utility opens.

  • Page 68: Sending E-Mail

    Sending e-mail Scanner glass Use the ADF for multiple-page documents. Note: The ADF is available only on selected models. If you purchased a printer without an ADF, then load original documents or photos on the scanner glass. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings).
  • Page 69 • History—Select the name or e-mail address from the history list. If necessary, touch OK or Accept each time you make a selection. To enter additional recipients, touch Add Recipient, and then enter the e-mail address, name, or group you want to add.

  • Page 70: Canceling An E-Mail

    • If you want to attach a photo: Touch Attach Photo to E-mail. Touch the photo you want to attach. Touch Continue. Touch an option to enter or select the recipients: • Enter E-mail Address—Enter the e-mail address manually. • Address Book—Touch Sort by Name or Sort by Group, and then select the contact.

  • Page 71: Networking

    Networking Installing the printer on a wireless network Wireless network compatibility Your printer contains an IEEE 802.11n wireless print server. Your printer is compatible with IEEE 802.11 b/g/n routers that are Wi-Fi certified. Supported network security options The printer supports three wireless security options: no security, WEP, and WPA/WPA2. No Security It is not recommended to use no security at all on a home wireless network.

  • Page 72: Printing A Network Setup Page

    Every device on the wireless network must use the same WPA passphrase. WPA security is an option only on infrastructure networks with wireless access points and network cards that support WPA. Most newer wireless network equipment also offers WPA2 security as an option. Note: If your network uses WPA or WPA2 security, then select WPA Personal when you are prompted to select the type of security your network uses.

  • Page 73: Installing The Printer On Other Computers

    Installing the printer on a wireless network Before you install the printer on a wireless network, make sure that: • Your wireless network is set up and working properly. • The computer you are using is connected to the same wireless network where you want to set up the printer. For Windows users Close all open software programs.

  • Page 74: Special Wireless Installation Instructions

    Select My printer is already set up. I am installing it on a new computer. Click Continue, and then follow the instructions on the computer screen for installing a configured printer on a new computer. Interpreting the colors of the Wi-Fi indicator light The colors of the Wi-Fi indicator light show the network status of the printer.

  • Page 75: Assigning A Static Ip Address

    If your wireless network does not appear in the list: Connect to another wireless network. For Windows users Click Unlisted Network. For Macintosh users Select Other Wireless Network, and then click Continue. Enter the details about your wireless network. Note: Your WEP, WPA, or WPA2 key may be obtained from the bottom of the box, the user’s guide that came with the box, or from the box Web page.

  • Page 76: Advanced Wireless Setup

    Select Printer Home. Click the Settings tab. Click the Wireless setup utility link. Follow the instructions on the computer screen to configure the printer for wireless access with the new settings. For Macintosh users From the Finder desktop, double-click the printer folder. Double-click Wireless Setup Assistant.
  • Page 77 WPA passphrases must be: • From 8 to 63 ASCII characters. ASCII characters in a WPA passphrase are case-sensitive. • Exactly 64 hexadecimal characters. Hexadecimal characters are A-F, a-f, and 0-9. WEP keys must be: • Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A-F, a–f, and 0-9. •...
  • Page 78 Click Add to create an ad hoc network. In the Network Name (SSID) box, type the name you want to give your wireless network. Write down the network name you chose so you can refer to it when running the wireless setup. Be sure to use the exact spelling and capitalization.

  • Page 79: Adding A Printer To An Existing Ad Hoc Wireless Network

    In Mac OS X version 10.4 and earlier From the Finder desktop, choose Go > Applications. From the Applications folder, double-click Internet Connect. From the toolbar, click AirPort. From the Network menu, click Create Network. Create a name for the ad hoc network, and then click OK. Note: Store the network name and password in a safe place for future reference.
  • Page 80 If the printer is currently set up locally (using USB connection) Close all open software applications. Insert the installation software CD. If the installation dialog does not appear after a minute, then click the CD icon on the desktop. Double-click the Lexmark Extras folder. Networking...

  • Page 81: Sharing A Printer In A Windows Environment

    Double-click Lexmark Setup Assistant. Follow the instructions on the computer screen for configuring the printer wirelessly. Note: There is no need to remove the USB cable connecting the printer to the computer during wireless configuration. Using the printer locally (USB) If the printer is currently set up for wireless Attach one end of a USB cable to the USB port on the back of the printer.

  • Page 82: Sharing A Printer In A Macintosh Environment

    Click Sharing or Printer Properties. From the Sharing tab, select Share this printer or Shared as, and then assign a distinctive name. Click OK. Locate the printer from the remote computer: Note: The remote computer is the one that is not attached to the printer. Do one of the following: Click , or click Start and then click Run.

  • Page 83: Networking Faq

    Networking FAQ What is Wi-Fi Protected Setup? Wi-Fi Protected Setup (WPS) is a simple and secure configuration that allows you to establish a wireless home network and enable network security without requiring prior knowledge of Wi-Fi technology. It is no longer necessary to configure the network name (SSID) and WEP key or WPA passphrase for network devices.

  • Page 84: Where Do I Find My Ssid

    Where do I find my SSID? You can find the SSID for the wireless network by viewing the settings on the access point or wireless router. Most access points have a built-in Web server that can be accessed using a Web browser. Many network adapters provide a software application that allows you to view the wireless settings of your computer, including your SSID.
  • Page 85 • The network is connected to the Internet through a DSL or cable modem. Internet Scenario 2: Wireless network with Internet access • All computers and printers connect to the network using a wireless access point or wireless router. • The wireless access point connects the network to the Internet through a DSL or cable modem.

  • Page 86: Why Do I Need An Installation Cable

    Scenario 4: Computer connected wirelessly to a printer without Internet access • A computer is directly connected to a printer without going through a wireless router. • This configuration is referred to as an ad hoc network. • The network has no connection to the Internet. Note: Most computers can connect to only one wireless network at a time.

  • Page 87: How Are Infrastructure And Ad Hoc Networks Different

    Attach the small, square connector to the printer. Continue following the on-screen instructions. How are infrastructure and ad hoc networks different? Wireless networks can operate in one of two modes: infrastructure or ad hoc. In infrastructure mode, all devices on a wireless network communicate with each other through a wireless router (wireless access point).

  • Page 88: Finding The Signal Strength

    Infrastructure mode is the recommended setup method because it provides: • Increased network security • Increased reliability • Faster performance • Easier setup Finding the signal strength Wireless devices have built-in antennas that transmit and receive radio signals. The signal strength listed on the printer network setup page indicates how strongly a transmitted signal is being received.
  • Page 89 EMOVE OBSTACLES BETWEEN THE ACCESS POINT AND THE PRINTER The wireless signal from your access point will pass through most objects. Most walls, floors, furniture and other objects will not block the wireless signal. However, there are materials that are too dense for the signal to pass through.
  • Page 90 Print the printer network setup page. In the Wireless section, look for SSID. Compare the SSID of the computer and SSID of the printer. If the SSIDs are the same, then the computer and the printer are connected to the same wireless network. If the SSIDs are not the same, then run the utility again to set up the printer on the wireless network used by the computer.

  • Page 91: What Is A Mac Address

    Can I use my printer on a USB and a network connection at the same time? Yes, the printer supports a simultaneous USB and network connection. The printer can be configured in the following ways: • Locally attached (connected to a computer using a USB cable) •...

  • Page 92: What Is An Ip Address

    The MAC address of the internal print server is a series of letters and numbers. Other devices sometimes use a type of MAC address called Universally Administered Address (UAA). MAC: XX XX XX XX XX XX UAA: XX XX XX XX XX XX Note: A list of MAC addresses can be set on an access point (router) so that only devices with matching MAC addresses are allowed to operate on the network.

  • Page 93: How Are Ip Addresses Assigned

    For Macintosh users From the Apple menu, choose About This Mac. Click More Info. From the Contents pane, choose Network. If you are connected over a wireless network, choose AirPort from the Active Services list. How to locate a printer IP address •...

  • Page 94: Using Smartsolutions

    SmartSolutions is a set of solutions that you can create, customize, and download from the SmartSolutions Web site (http://smartsolutions.lexmark.com) to your printer. It lets you create one-touch custom solutions to streamline repetitive copying, scanning, and printing tasks. SmartSolutions also lets you view RSS feeds, Google Calendar, and online photo albums from the printer control panel.

  • Page 95: Creating And Customizing Printer Solutions

    From the Finder desktop, double-click the printer program folder. Click Visit Lexmark SmartSolutions. Using a Web browser Open a Web browser. Type smartsolutions.lexmark.com in the address bar, and then press Enter. From the SmartSolutions Web site, log in or create an account. Using SmartSolutions...
  • Page 96 Add your printer. Use the Web site to create, customize, and download solutions to your printer. For more information, see the SmartSolutions User's Guide on the Web site. Using SmartSolutions...

  • Page 97: Maintaining The Printer

    Maintaining the printer Maintaining ink cartridges In addition to the following tasks that you can perform, your printer performs an automatic maintenance cycle every week if it is plugged into an electrical outlet. It will briefly come out of Power Saver mode or will temporarily power on if it is turned off.

  • Page 98: Cleaning The Printhead Nozzles

    Using the printer software For Windows users Load plain paper. Click or Start. Click All Programs or Programs, and then select the printer program folder from the list. Select Printer Home. Choose your printer from the printer drop-down list. From the Maintenance tab, click Align cartridges. Follow the instructions on the computer screen.

  • Page 99: Cleaning The Exterior Of The Printer

    Select Printer Home. Choose your printer from the printer drop-down list. From the Maintenance tab, click Clean cartridges. Follow the instructions on the computer screen. For Macintosh users From the Finder desktop, double-click the printer program folder. Select Printer Utility from the list. From the Maintenance tab, select Clean Print Nozzles.

  • Page 100: Cleaning The Touch Screen

    Cleaning the touch screen The touch screen of your printer control panel may need to be cleaned from time to time to remove fingerprints and smudges. Make sure the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables from the printer before proceeding.

  • Page 101: Troubleshooting

    Select Printer Home. From the Support tab, select Service Center. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer •...

  • Page 102: Incorrect Language Appears On The Display

    • “Print job does not print or is missing pages” on page 104 • “Printer is printing blank pages” on page 105 • “Printer is busy or does not respond” on page 105 • “Cannot delete documents from the print queue” on page 106 •...

  • Page 103: Software Did Not Install

    Remove the printhead. Warning—Potential Damage: Do not touch the printhead nozzles. Wipe the printhead contacts using a clean, lint-free cloth. Reinsert the printhead, and then close the latch until it clicks. Close the printer. Note: If removing and reinserting the printhead does not resolve the error, then contact technical support. Software did not install If you encountered problems while installing, or if your printer does not appear in the list in the Printers folder or as a printer option when sending a print job, then try removing and reinstalling the software.

  • Page 104: Print Job Does Not Print Or Is Missing Pages

    HECK THE CONNECTION Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. Firmly plug the square end of the USB cable into the back of the printer. Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with a USB symbol.

  • Page 105: Printer Is Printing Blank Pages

    HECK THE CONNECTION Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. Firmly plug the square end of the USB cable into the back of the printer. Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with a USB symbol.

  • Page 106: Jams And Misfeeds Troubleshooting

    ECONNECT THE PRINTER POWER SUPPLY Turn off the printer, and then unplug the power cord from the wall outlet. Gently remove the power supply from the printer, and then reinsert it. Plug the power cord into the wall outlet, and then turn on the printer. Cannot delete documents from the print queue If you have jobs stuck in the print queue and cannot delete them to get other jobs to print, then the computer and printer may not be communicating.

  • Page 107: Paper Jam In The Printer

    • “Paper jam in the duplex unit” on page 107 • “Paper or specialty media misfeeds” on page 109 Paper jam in the printer Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams. Press to turn off the printer.
  • Page 108 Push down the duplex latches and pull out the duplex unit. CAUTION—POTENTIAL INJURY: The area behind the duplex cover has protruding ribs as part of the paper path. To avoid injury, use caution when accessing this area for clearing a paper jam. Firmly grasp the paper, and then gently pull it out.

  • Page 109: Print Troubleshooting

    Paper or specialty media misfeeds These are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together. Try one or more of the following: HECK PAPER CONDITION Use only new, unwrinkled paper. HECK PAPER LOADING •...

  • Page 110: Print Speed Is Slow

    From the Paper Options section of the Print Setup tab, select Borderless. For Macintosh users: With a document or photo open, choose File > Print. From the Printer pop-up menu, choose the printer. If necessary, click Advanced. From the print options pop-up menu, choose Paper Handling. From the Destination Paper Size section, select Scale to fit paper size.

  • Page 111: Copy And Scan Troubleshooting

    ANUALLY SELECT A PAPER TYPE THAT MATCHES THE TYPE OF PAPER YOU ARE USING EMOVE AND REINSTALL THE PRINTER SOFTWARE Computer slows down when printing These are possible solutions. Try one of the following: F YOU ARE USING A CONNECTION THEN TRY A DIFFERENT CABLE F YOU ARE ON A NETWORK...

  • Page 112: Scan Was Not Successful

    Poor copy or scanned image quality If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: LEAN THE SCANNER GLASS DJUST THE SCAN QUALITY FROM THE PRINTER SOFTWARE EVIEW THE TIPS FOR COPYING SCANNING AND IMPROVING PRINT QUALITY SE A CLEARER VERSION OF THE ORIGINAL DOCUMENT OR IMAGE...

  • Page 113: E-Mail Troubleshooting

    Scanning takes too long or freezes the computer If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: LOSE OTHER SOFTWARE PROGRAMS THAT ARE NOT BEING USED SE A LOWER SCANNING RESOLUTION Cannot scan to a computer over a network If the "Before you troubleshoot"...

  • Page 114: Memory Card Troubleshooting

    Cannot attach files (JPEG PDF) ELECT A SUPPORTED FILE TYPE AKE SURE THE FILE SIZE IS NOT TOO LARGE Memory card troubleshooting • “Memory card troubleshooting checklist” on page 114 • “Nothing happens when a memory card is inserted” on page 114 •...

  • Page 115: Wireless Troubleshooting

    Cannot print documents from a memory card or flash drive If the "Memory card troubleshooting checklist" does not solve the problem, then try the following: HECK THE CONNECTION Check the USB cable for any obvious damage. If the cable is damaged, then use a new one. Firmly plug the square end of the USB cable into the back of the printer.

  • Page 116: Wireless Troubleshooting Checklist

    • ““Communication not available” message displays when printing wirelessly” on page 129 • “Communication with printer lost when connected to Virtual Private Network (VPN)” on page 131 • “Resolving intermittent wireless communications issues” on page 131 Wireless troubleshooting checklist Before beginning to troubleshoot the wireless printer, verify the following: •...

  • Page 117: Cannot Print Over Wireless Network

    Cannot print over wireless network If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when sending a print job, then you can try uninstalling and reinstalling the software. Before you reinstall the software, check the troubleshooting checklist, and then do the following: URN THE WIRELESS ACCESS POINT OFF AND THEN BACK ON Turning the access point off and then back on again can sometimes refresh network connections and resolve...
  • Page 118 OVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES There may be temporary interference from electronic devices such as microwave ovens or other appliances, cordless phones, baby monitors, and security system cameras. Make sure your access point is not positioned too closely to these devices.
  • Page 119 Type ipconfig, and then press Enter. Check the Wireless Network Connection section: • The “Default Gateway” entry is typically the wireless access point . • The IP address appears as four sets of numbers separated by periods, such as 192.168.2.134. Type the user name and password of the router when prompted.

  • Page 120: The Continue Button Is Unavailable

    Type your user name and password when prompted. Click OK. On the main page, click Wireless or another selection where settings are stored. The SSID will be displayed. Write down the SSID, security type and the WEP key/WPA passphrase (if shown). Notes: •...

  • Page 121: Cannot Print And There Is A Firewall On The Computer

    ECONNECT THE POWER SUPPLY Turn off the printer. Unplug the power cord from the power outlet. Remove the power supply from the back of the printer and then plug it back in. Plug the power cord back into the power outlet. Turn on the printer, and then resume the installation on your computer.

  • Page 122: Windows Only

    Wi-Fi indicator light is not lit HECK POWER If the Wi-Fi indictor light is off, make sure the light is on. If the light is not on, check the following: • Make sure the printer is plugged in and turned on. •...

  • Page 123: Wi-Fi Indicator Light Is Still Orange

    ELECT THE WIRELESS PORT If you have previously set up your printer as a locally attached printer, then you may need to select the wireless printer to use the printer wirelessly. Click , or click Start and then click Run. In the Start Search or Run box, type control printers.

  • Page 124: Wi-Fi Indicator Light Is Blinking Orange During Installation

    If you are using WPA security A valid WPA passphrase is: • From 8 to 63 ASCII characters. ASCII characters in a WPA passphrase are case-sensitive. • Exactly 64 hexadecimal characters. Hexadecimal characters are A-F, a-f, and 0-9. If your wireless network is not using security, then you will not have a security key. Using a wireless network with no security is not recommended because it can allow intruders to use your network resources without your consent.
  • Page 125 HECK YOUR KEY OR PASSPHRASE A WEP key or WPA passphrase is like a password. All devices on a WEP-secured wireless network must share the same WEP key, and all devices on a WPA-secured wireless network must share the same WPA passphrase. Note: Make sure you copy it exactly, including any capital letters, and store it in a safe place for future reference.
  • Page 126 Type ping followed by a space and the IP address of the wireless access point. For example: ping 192.168.1.100 Press Enter. Check to see whether the access point responds: • If the access point responds, you will see several lines appear that start with “Reply from.” It is possible that the printer did not connect to the wireless network.
  • Page 127 In the network address field, typethe IP address of the wireless access point (or router). For example: 10.168.1.101 Click Ping. If the wireless access point responds, you will see several lines that display the number of bytes received from the wireless access point. This ensures that your computer is connected to the wireless access point. If the wireless access point does not respond, then nothing is displayed.

  • Page 128: Wireless Print Server Not Installed

    If the printer does not respond, then nothing is displayed. • Your computer might not be connected to the network. You can use Network Diagnostics to help resolve the problem. • You may need to change the settings of your printer. Run the Wireless Setup Assistant again. ONFIGURE THE PRINTER FOR WIRELESS ACCESS AGAIN If your wireless settings have changed, you must run the printer wireless setup again.
  • Page 129 “Communication not available” message displays when printing wirelessly These are possible solutions. Try one or more of the following: AKE SURE YOUR COMPUTER AND PRINTER HAVE VALID ADDRESSES FOR THE NETWORK If you are using a laptop and have power saving settings enabled, you may see the ”Communication not available” message on your computer screen when you attempt to print wirelessly.
  • Page 130 • Temporarily turn off any unnecessary wireless devices on your network and pause any network-intensive activities, like large file transfers or network games. If the network is too busy, it is possible that the printer is not receiving the IP address within the allowed time. •...

  • Page 131: Resolving Intermittent Wireless Communications Issues

    Communication with printer lost when connected to Virtual Private Network (VPN) You will lose your connection to a wireless printer on your local network when connected to most Virtual Private Networks (VPNs). Most VPNs allow users to communicate with only the VPN and no other network at the same time. If you would like to have the ability to connect to your local network and to a VPN at the same time, the system support person for the VPN must enable split tunneling.
  • Page 132 HANGE THE CHANNEL THE WIRELESS ROUTER USES You can sometimes eliminate interference from unknown sources by changing the channel your wireless router uses to broadcast. There are three distinct channels on a router. Check the documentation that came with your router to determine which three apply.
  • Page 133 HECK FOR KNOWN ISSUES WITH THE WIRELESS ROUTER Some wireless routers have documented defects that were identified and resolved by the manufacturers. Visit the company Web site of the router manufacturer. Check for firmware updates and other advice from the manufacturer. Check the manual that came with your wireless router if you are not sure how to reach the manufacturer Web site.

  • Page 134: Notices

    The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
  • Page 135 This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense. Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. PerfectFinish is a trademark of Lexmark International, Inc.

  • Page 136: Noise Emission Levels

    Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.

  • Page 137: Energy Star

    This product contains Perchlorate material. Special handling may apply. For more information, go to http://www.dtsc.ca.gov/hazardouswaste/perchlorate/. ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Power consumption Product power consumption The following table documents the power consumption characteristics of the product.

  • Page 138: Power Saver

    After this single use, the license to use the print cartridge terminates, and the used cartridge must be returned only to Lexmark for remanufacturing, refilling or recycling. If I buy another cartridge in the future that is sold subject to the above terms, I accept such terms as to that cartridge. If you do not accept the terms of this single use license/agreement;...
  • Page 139 Lexmark that cannot be excluded or modified. If any such provisions apply, then to the extent Lexmark is able, Lexmark hereby limits its liability for breach of those provisions to one of the following: replacement of the Software Program or reimbursement of the price paid for the Software Program.
  • Page 140 Lexmark's limited warranty, or for any other claim whatsoever related to the subject matter of this Agreement, Lexmark's and its suppliers’ liability for all types of damages, regardless of the form of action or basis (including contract, breach, estoppel, negligence, misrepresentation, or tort), shall be limited to the greater of $5,000 or the money paid to Lexmark or its Authorized remarketers for the license hereunder for the Software Program that caused the damages or that is the subject matter of, or is directly related to, the cause of action.
  • Page 141 License Agreement, any other written agreement signed by you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with the terms of this License Agreement, the terms of this License Agreement shall control.

  • Page 142: Industry Canada Compliance Statement

    The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.

  • Page 143: Notice To Users Of The Canadian Telephone Network

    If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

  • Page 144: Notice To Users Of The New Zealand Telephone Network

    Laboratories), another NRTL (Nationally Recognized Testing Laboratory), or a recognized safety certification body in the country/region of use. This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges. This equipment uses CA11A telephone jacks. Avis réservé...

  • Page 145: Using This Product In Switzerland

    Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109 or 80D1877) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.

  • Page 146: Regulatory Notices For Wireless Products

    Regulatory notices for wireless products This section contains the following regulatory information pertaining to wireless products that contain transmitters, for example, but not limited to, wireless network cards or proximity card readers. Exposure to radio frequency radiation The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies.
  • Page 147 Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
  • Page 148 Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.
  • Page 149 Slovensky Lexmark International, Inc. týmto vyhlasuje, že tento produkt spĺňa základné požiadavky a všetky príslušné ustanovenia smernice 1999/5/ES. Slovensko Lexmark International, Inc. izjavlja, da je ta izdelek v skladu z bistvenimi zahtevami in ostalimi relevantnimi določili direktive 1999/5/ES. Svenska Härmed intygar Lexmark International, Inc. att denna produkt står i överensstämmelse med de väsentliga egenskapskrav och övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG.
  • Page 150 Macintosh 76 ordering 13 network 113 creating using Windows 76 using genuine Lexmark 13 copier or scanner does not additional computers changing Power Saver timeout 19 respond 111 installing wireless printer 73...
  • Page 151 56 ordering 13 supported 38 copying, manual 56 replacing 14 finding extending drying time 46 using genuine Lexmark 13 information 8 printing, automatic 46 ink levels MAC address 91 printing, manual 47 checking 97 publications 8...
  • Page 152 network connection paper exit tray with USB 91 location 11 labels 29 network overview 84 paper feed guard printing 35 network printer location 11 language installing 93 paper guides changing 102 network security 84 location 10 LiveBox 74 network setup page paper jam in the duplex unit 107 loading printing 72...
  • Page 153 121 attaching a photo or printer does not print recycling 7 document 69 wirelessly 122 Lexmark products 15 scanning a document or printer does not respond 105 WEEE statement 136 photo 68 printer printing blank pages 105 reducing an image 53...
  • Page 154 setup troubleshooting printing 31 streaks or lines on printed cannot print through USB 106 scanning 58 image 110 incorrect language appears on touch screen troubleshooting, setup display 102 cleaning 100 cannot print through USB 106 page does not print 104 navigating 18 incorrect language appears on printer does not respond 105...
  • Page 155 wireless print server not installed 128 Web site wireless settings finding 8 changing after installation WEP 71 (Mac) 75 ad hoc 76 wireless setup WEP key information needed for 72 key index 93 wireless signal locating 83 strength 88 Windows wireless signal absorption 88 installing printer on wireless wireless troubleshooting...

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