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Lexmark S815 User Manual

Lexmark s815: user guide
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Download this manual See also: Setup Manual, Quick Reference Manual
Genesis S800 Series User's Guide
September 2010
www.lexmark.com
Machine type(s):
4310
Model(s):
VW1, VW2, VW3

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Table of Contents
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Summary of Contents for Lexmark S815

  • Page 1: If It Appears On An Error Message Dialog, Then Click The For

    Genesis S800 Series User's Guide September 2010 www.lexmark.com Machine type(s): 4310 Model(s): VW1, VW2, VW3...

  • Page 2: Table Of Contents

    Finding information about the printer...8 Understanding the parts of the printer...10 Ordering and replacing supplies...13 Ordering ink cartridges...13 Using genuine Lexmark ink cartridges...13 Replacing ink cartridges...14 Ordering paper and other supplies...15 Recycling Lexmark products...16 Using the printer control panel buttons and menus...17 Using the printer control panel...17...
  • Page 3 Loading thick media on the scanner glass...33 Saving paper default settings...33 Printing...34 Tips for printing...34 Printing basic documents...34 Printing on both sides of the paper (duplexing)...38 Printing specialty documents...42 Working with photos...45 Managing print jobs...50 Copying...55 Tips for copying...55 Making copies...55 Copying photos...56 Copying an ID card...56 Copying a two-sided document...56...
  • Page 4 E-mailing...68 Setting up the printer to e-mail...68 Creating an e-mail contact list...69 Sending e-mail...71 Canceling an e-mail...73 Faxing...74 Setting up the printer to fax...74 Configuring the fax settings...86 Creating a contact list...88 Sending faxes...89 Receiving faxes...91 Faxing FAQ...92 Networking...99 Installing the printer on a wireless network...99 Advanced wireless setup...104 Networking FAQ...110 Using SmartSolutions...122...
  • Page 5 E-mail troubleshooting...144 Fax troubleshooting...145 Memory card troubleshooting...151 Wireless troubleshooting...153 Notices...172 Product information...172 Edition notice...172 Power consumption...176 Index...190 Contents...

  • Page 6: Safety Information

    Safety information Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. Do not place or use this product near water or wet locations. Use only the power supply and power cord provided with this product or the manufacturer's authorized replacements.

  • Page 7: About Your Printer

    About your printer Thank you for choosing this printer! We've worked hard to make sure it will meet your needs. To start using your new printer right away, use the setup materials that came with the printer, and then skim the User’s Guide to learn how to perform basic tasks.

  • Page 8: Finding Information About The Printer

    “Deep Clean Printhead” features. These features clean the printhead nozzles to improve the quality of your prints. Recycling • Return ink cartridges for reuse or recycling through the Lexmark Cartridge Collection Program. To return an ink cartridge, go to www.lexmark.com/recycle. Follow the instructions to request a postage-paid bag. •...
  • Page 9 Sunday (11:00 AM–8:00 PM ET) Support telephone numbers and hours of operation for your country or region can be found on the Support Web site (http://support.lexmark.com) or on the printed warranty that came with your printer. • In the US—See the Statement of Limited Warranty included with this printer, or at http://support.lexmark.com.

  • Page 10: Understanding The Parts Of The Printer

    Understanding the parts of the printer Use the Scanner lid Scanner glass Scanner clip Placement corner Printer control panel with touch screen Operate the printer. Paper support Paper guide adjustment lever PictBridge and USB port Memory card slot Front door Paper exit tray Access the scanner glass.
  • Page 11 Use the Customer support label Front door Printhead access door Cloth storage pocket Ink cartridge access Paper support LINE Port EXT Port Power supply with port Fax cover Duplex unit Duplex button Identify the model number of the printer, the customer support hot line, the ink tank information, and the MAC address.
  • Page 12 Use the USB port Use the Power supply with port Connect the printer to or disconnect the printer from a power source. Note: The power supply input is 100-240 V AC at 0.7 A (50/60 Hz). The power supply output is 30 V DC at 1.07 A. Power supply cover Protect the power supply.

  • Page 13: Ordering And Replacing Supplies

    High yield cyan color cartridge Magenta color cartridge High yield magenta color cartridge Licensed for a single use only. After use, return this cartridge to Lexmark for remanufacturing, refilling, or recycling. Available only on the Lexmark Web site at www.lexmark.com. Notes: •...

  • Page 14: Replacing Ink Cartridges

    Replacing ink cartridges Make sure you have a new ink cartridge or cartridges before you begin. You must install new cartridges immediately after removing the old ones, or the ink remaining in the printhead nozzles may dry out. Turn on your printer. Open the printer.

  • Page 15: Ordering Paper And Other Supplies

    Note: Install the new ink cartridges immediately after removing the protective cap to avoid exposing the ink to air. Close the printer. Ordering paper and other supplies To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com. Item USB cable For more information, go to www.lexmark.com.

  • Page 16: Recycling Lexmark Products

    Find the product type you want to recycle, and then select your country or region from the list. Follow the instructions on the computer screen. Note: Printer supplies and hardware not listed in a Lexmark collection program may be recycled through your local recycling center. Contact your local recycling center to determine the items they accept.

  • Page 17: Using The Printer Control Panel Buttons And Menus

    Using the printer control panel buttons and menus Using the printer control panel Note: The icons appear when they are selectable on the current screen. If an icon does not appear, then the function is not available. Back Touch-screen display Note: The display is turned off in Power Saver mode.

  • Page 18: Understanding The Home Screen

    Start Power Understanding the home screen After the printer is turned on and a short warm-up period occurs, the display shows the home screen. Use the home screen selections to initiate an action, such as copying or faxing, or to change printer settings. Display item Description Copy...
  • Page 19 Display item Description Memory Device View, select, print, or e-mail photos and documents. Note: This icon appears only when you return to the home screen while a memory card or flash drive is connected to the printer. PictBridge View, select, or print photos. Note: This icon appears only when you return to the home screen while a PictBridge-enabled camera is connected to the printer.

  • Page 20: Navigating Menus Using The Touch Screen

    Navigating menus using the touch screen Left arrow Scroll left. Right arrow Scroll right. Accept Save your setting. Up arrow Scroll up. Scroll bar Scroll up and down the menu list. Down arrow Scroll down. To navigate using the touch screen: •...

  • Page 21: Changing The Power Saver Timeout

    For example, to navigate to Paper Type and select the default paper type setting: Touch Note: All the instructions in this guide start from the home screen. Touch > Paper Setup > Paper Type. Scroll up or down (using the scroll bar or arrows, or by flicking the screen up or down) to view the list of paper types.

  • Page 22: Using The Printer Software

    Linux OpenSUSE 11.3 and 11.2 • Linux Fedora 12 and 11 The printer driver for this operating system is available only at http://support.lexmark.com. Using the Windows printer software Software installed during printer installation When you set up the printer using the installation software CD, all the necessary software was installed. You may have chosen to install some additional programs.

  • Page 23: Printer Software

    Add, edit, or delete contacts in the built-in phone book. • Access the Lexmark Printer Setup Utility in four-in-one printers. Use the Printer Setup Utility to set the Speed Dial and Group Dial numbers, set Ringing and Answering, and print fax history and status reports.

  • Page 24: Using The Macintosh Printer Software

    Use the Printing Preferences Note: Your printer may not come with some of these programs or some of the functions of these programs, depending on the features of the printer that you purchased. Using the Macintosh printer software Software installed during printer installation Software resident in the Mac OS Use the Print dialog...

  • Page 25: Finding And Installing Optional Software

    Install additional or optional software. For Macintosh users From the Finder, navigate to: Applications > select your printer folder > Web Links > Lexmark Software Updates From the Web site, select your printer and then download the driver. Install additional or optional software.

  • Page 26: Updating The Printer Software

    Follow the instructions on the computer screen. For Macintosh users From the Finder, navigate to: Applications > select your printer folder > Web Links > Lexmark Software Updates From the Web site, select your printer and then download the driver. Enabling automatic software updates (Windows only) With a document open, click File >...

  • Page 27: Installing The Printer Software

    Go to the Lexmark Web site at www.lexmark.com. Navigate to: Downloads > Driver Finder > select your printer > select your operating system Download the driver and install the printer software. Note: Updated printer software may be available at http://support.lexmark.com. Using the printer software...

  • Page 28: Loading Paper And Original Documents

    Loading paper and original documents Loading paper Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges of the stack on a level surface. Center the paper on the paper support. Adjust the paper guides so they rest against the edges of the paper.

  • Page 29: Paper And Specialty Media Guidelines

    Paper and specialty media guidelines Load up to: 100 sheets of plain paper 25 sheets of heavyweight matte paper 20 sheets of banner paper Make sure that: • The paper guides rest against the edges of the paper. • You load letterhead paper with the print side faceup and the top of the letterhead going into the printer first.
  • Page 30 Load up to: 10 envelopes 25 sheets of labels 25 greeting cards, index cards, postcards, or photo cards Loading paper and original documents Make sure that: • The print side of the envelope is faceup. • The paper guides rest against the edges of the envelopes.

  • Page 31: Loading Original Documents On The Scanner Glass

    Load up to: 25 sheets of photo/glossy paper 10 iron-on transfers 50 transparencies Loading original documents on the scanner glass Open the scanner lid and place the document facedown on the scanner glass. Close the scanner lid. Make sure that: •...

  • Page 32: Loading Small Media On The Scanner Glass

    The Instant Preview screen appears. Loading small media on the scanner glass Open the scanner lid. Place the small media facedown on the scanner glass. Slip in additional photos, cards, or other small media in the scanner clip found in the upper part of the scanner glass.

  • Page 33: Loading Thick Media On The Scanner Glass

    Loading thick media on the scanner glass Open the scanner lid. Place the thick media facedown on the scanner glass. Close the scanner lid. Touch Preview. The Instant Preview screen appears. Warning—Potential Damage: Loading media that are more than 10 mm thick may cause damage to the scanner lid.

  • Page 34: Printing

    Printing Tips for printing • Use the appropriate paper for your print job. • Select a higher print quality for better prints. • Make sure there is enough ink in the ink cartridges. • Remove each sheet as it is printed when printing photos or when working with specialty media. •...

  • Page 35: Collating Printed Copies

    Collating printed copies When printing multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated). Collated Notes: • The collate option is available only when you are printing multiple copies. •...

  • Page 36: Printing Multiple Pages On One Sheet

    Navigate to: Print Setup tab > Copies area Select a page order: • To print the first page first, clear the Print Last Page First check box. • To print the last page first, select the Print Last Page First check box. Click OK to close any printer software dialogs.

  • Page 37: Printing Documents From A Memory Card Or Flash Drive

    From the menu bar, choose File > Print. From the Printer pop-up menu, choose your printer. From the print options pop-up menu, choose Layout. From the Pages per Sheet pop-up menu, choose the number of page images to print on each page. Adjust other settings as needed.

  • Page 38: Printing On Both Sides Of The Paper (Duplexing)

    Printing on both sides of the paper (duplexing) Printing on both sides of the paper (duplexing) automatically The automatic duplex unit, available only on select printer models, supports letter- and A4-size paper. If you purchased a model without automatic duplex, or if you need to print duplex using other paper sizes, then see the instructions for printing on both sides of the paper (duplexing) manually.

  • Page 39: Using The Control Panel

    From the Two-Sided pop-up menu, choose Long-Edge binding or Short-Edge binding. • For Long-Edge binding, pages are bound along the long edge of the page (left edge for portrait, top edge for landscape). Portrait • For Short-Edge binding, pages are bound along the short edge of the page (top edge for portrait, left edge for landscape).

  • Page 40: For Macintosh Users

    Right-click the printer, and then navigate to: Printing Preferences > Advanced tab > select a dry time setting Note: Under conditions of high humidity, or if the normal drying time does not allow the ink to dry completely, select Extended. Click OK.
  • Page 41 Flip and reload the paper, following the directions on the instruction sheet to complete the print job. To return to single-sided printing, navigate to: Advanced tab > 2-Sided Printing area > select Off For Macintosh users With a document open, choose File > Page Setup. From the Page Setup dialog, set the printer, paper size, and orientation.

  • Page 42: Printing Specialty Documents

    From the Print or “Pages to Print” pop-up menu, choose to print the even-numbered pages. Click Print. Printing specialty documents Printing envelopes For Windows users With a document open, click File > Print. Click Properties, Preferences, Options, or Setup. Navigate to: Print Setup tab >...

  • Page 43: Printing Labels

    Printing labels For Windows users With a document open, click File > Print. Click Properties, Preferences, Options, or Setup. Navigate to: Print Setup tab > Paper Type list > select your paper type Navigate to: Paper Size list > select your paper size If no paper size matches the label sheet size, then set a custom size.
  • Page 44 Printing on custom-size paper For Windows users With a document open, click File > Print. Click Properties, Preferences, Options, or Setup. Navigate to: Print Setup tab > Paper Size list > select Custom Size Adjust the settings as needed to create a custom size, and then click OK. Click OK to close any printer software dialogs.

  • Page 45: Working With Photos

    Working with photos Using a memory card or flash drive with the printer Insert a memory card into the card slot or a flash drive into the USB port Inserting a memory card Notes: • Insert the card with the brand name label facing up. •...

  • Page 46: Printing Photos Using The Printer Control Panel

    Supported memory cards and file types Memory Card • Secure Digital (SD) • Secure Digital High Capacity (SDHC) • Micro Secure Digital (with adapter) (Micro SD) • Mini Secure Digital (with adapter) (Mini SD) • MultiMedia Card (MMC) • Reduced Size MultiMedia Card (with adapter) (RS-MMC) •...

  • Page 47: Printing Photos From A Memory Device Using The Printer Software

    Editing photos using the printer control panel Load photo paper. Insert a memory card or flash drive. The Memory Device screen appears on the display. Touch View Photos. The Select Photos screen appears. Touch the photo you want to edit. Touch to view the selected photo.

  • Page 48: Printing Photos From A Pictbridge-Enabled Digital Camera

    If the printer is using a USB connection • For Windows users EzPrint launches automatically when you insert the memory device. Follow the instructions on the computer screen to transfer the photos to the computer or to print. • For Macintosh users If you have set an application to launch when a memory device is connected to the computer, then the application automatically launches.

  • Page 49: Printing Photos From A Memory Device Using The Proof Sheet

    If the PictBridge connection is successful, then the following message appears on the display: Camera Connected. Use Camera to choose and print photos. If you want to change the default print settings: Touch More Options to access the PictBridge menu. Select the paper size, paper type, photo size, quality, and layout of the photos that you want to print.

  • Page 50: Managing Print Jobs

    • LexPrint Listener is installed on the computer where the printer is connected. You can download the application from our Web site at www.lexmark.com/lexprint. • From the Settings menu screen in LexPrint, the printer is selected on the Printer list.
  • Page 51 Press Enter, or click OK. The printers folder opens. Right-click the printer, and then select Set as Default Printer. For Macintosh users From the Apple menu, navigate to: System Preferences > Print & Fax Select the printer from the Default Printer pop-up menu, or select the printer and click Make Default. Hiding or changing the appearance of the Printing Status window The Printing Status window is the dialog that appears each time you send a job to the printer.

  • Page 52: Pausing Print Jobs

    For Macintosh users With a document open, choose File > Print. From the printer pop-up menu, choose your printer. From the print options pop-up menu, choose Quality & Media. From the Print Quality pop-up menu, choose Quick Print. From the Presets pop-up menu, choose Save as, and then type a name for your setting configuration. You must choose this configuration name from the Presets pop-up menu for each print job.

  • Page 53: Resuming Print Jobs

    For Macintosh users Click the printer icon on the Dock. The print queue dialog appears. Pause the print job: • If you want to pause a particular print job, then choose the document name, and then click Hold. • If you want to pause all print jobs in the queue, then click Pause Printer or Stop Jobs. Resuming print jobs For Windows users Click...
  • Page 54 Right-click the printer, and then select Open or See what's printing. Cancel the print job: • If you want to cancel a particular print job, then right-click the document name, and then select Cancel. • If you want to cancel all print jobs in the queue, then click Printer > Cancel All Documents. For Macintosh users Click the printer icon on the Dock.

  • Page 55: Copying

    Copying Scanner glass Load documents or photos facedown on the scanner glass. Use the scanner clip when loading small media on the Tips for copying • When using the scanner glass, close the scanner lid to avoid dark edges on the scanned image. •...

  • Page 56: Copying Photos

    Navigate to: Copy > More Options > Number of Copies Enter the number of copies you want to print, and then touch Accept. Touch Color or Black/White to set a color or black-and-white copy. Press Copying photos Load photo paper. Place a photo facedown on the scanner glass.

  • Page 57: Enlarging Or Reducing Images

    Press Follow the instructions on the display. Enlarging or reducing images Load the original document. The Instant Preview home screen appears. Navigate to: Copy > More Options > Resize Select the resize setting, and then touch Accept. Notes: • If you select Fit to Page, then the printer scales the document or photo proportionately to fit a single page. •...

  • Page 58: Collating Copies Using The Printer Control Panel

    Collating copies using the printer control panel When printing multiple copies of a document, you can choose to print each copy as a set (collated) or to print the copies as groups of pages (not collated). Collated Load the original document. The Instant Preview home screen appears.

  • Page 59: Making A Duplex Copy

    Select the number of pages that you want to copy on a sheet of paper, and then touch Accept. You may print up to four page images on a sheet of paper. Note: If you are copying four pages in landscape format, then scan pages 3 and 4 first, and then scan pages 1 and 2.

  • Page 60: Canceling Copy Jobs

    Remove the paper from the paper exit tray, and then reload the paper to print the other side of the document. Press Canceling copy jobs To cancel a copy job, press Scanning stops and the printer returns to the previous menu. Copying...

  • Page 61: Scanning

    Scanning Scanner glass Load documents or photos facedown on the scanner glass. Use the scanner clip when loading small media on the Tips for scanning • When using the scanner glass, close the scanner lid to avoid dark edges on the scanned image. •...

  • Page 62: Scanning To A Flash Drive Or Memory Card

    For Macintosh users, if you want to scan from a network computer, then you must first add the printer to the Edit Device List dialog. For more information, click Library > Printers > Lexmark > Utilities, open Edit Device List, and then click •...

  • Page 63: Scanning Photos Into An Editing Application

    Scanning photos into an editing application For Windows users Load a photo or photos. The Instant Preview screen appears. Click or Start. Click All Programs or Programs, and then select the printer program folder from the list. Navigate to: Printer Home > select your printer > Photo •...

  • Page 64: Scanning Documents Into An Editing Application

    Scanning documents into an editing application An Optical Character Recognition (OCR) application allows you to edit an original text document that has been scanned. In order for this to work, you must have an OCR application stored on a local or network computer and you must be able to choose it from the list of applications when you set up the scan.

  • Page 65: Scanning Directly To E-Mail Using The Printer Software

    Scanning directly to e-mail using the printer software For Windows users Load an original document. The Instant Preview screen appears. Click or Start. Click All Programs or Programs, and then select the printer program folder from the list. Navigate to: Printer Home >...

  • Page 66: Scanning To A Pdf

    Scanning to a PDF For Windows users Load an original document. The Instant Preview screen appears. Click or Start. Click All Programs or Programs, and then select the printer program folder from the list. Navigate to: Printer Home > select your printer > PDF Scanning starts and the scan progress dialog appears.

  • Page 67: Canceling Scan Jobs

    How do I scan in black and white? Color is the default for all scans. To scan in black and white, do the following: From the home screen, touch Scan. Choose a scan destination. Select the settings for the scan. From the Scan Options screen, touch Press Why am I being asked for a PIN?

  • Page 68: E-Mailing

    E-mailing Your can use your printer to send e-mail to one or more recipients without using a computer. To do this, you can either scan a document or photo and then send it as an e-mail, or you can attach a saved document or photo from a memory device to an e-mail.

  • Page 69: Creating An E-Mail Contact List

    • Password—Enter your e-mail account password. • Domain—Enter your e-mail account domain. Note: This setting appears only when the Authentication Type is set to NTLM. For more information, contact your e-mail provider or your system support person. To check if the SMTP server settings are correct, touch Test SMTP Settings. If you want to change the e-mail settings From the home screen, navigate to: >...
  • Page 70 Creating an e-mail contact list using the printer software For Windows users Click or Start. Click All Programs or Programs, and then select the printer program folder from the list. Navigate to: Printer Home > select your printer > Fax tab > Edit contact list > Select from phonebook From the Phonebook field, choose a phone book.

  • Page 71: Sending E-Mail

    Sending e-mail Scanner glass Load documents or photos facedown on the scanner glass. Use the scanner clip when loading small media on the Tips for e-mailing • When using the scanner glass, close the scanner lid to avoid dark edges on the scanned image. •...
  • Page 72 The Instant Preview screen appears. Note: You can attach only one file to each e-mail. Navigate to: Scan > Scan to: Destination > Scan to E-mail Select the output file type you want to create. Note: Select the Multipage PDF file type if you want to scan multiple pages and save them as one file. Touch an option to enter or select the recipients: •...

  • Page 73: Canceling An E-Mail

    Notes: • The printer reads only one memory device at a time. • If a flash drive is inserted into the USB port while a memory card is in the card slot, then a message appears on the display prompting you to select which memory device to use. Touch Attach File to E-mail.

  • Page 74: Faxing

    Faxing CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm. Setting up the printer to fax Scenario 1: Standard telephone line Setup 1: Printer is connected to a dedicated fax line To connect:...
  • Page 75 Setup 2: Printer is sharing the line with an answering machine Connected to the same telephone wall jack To connect: Connect the cable from the wall jack to the Remove the protective plug from the port of the printer. port of the printer, and then connect the answering machine to the port. Faxing...
  • Page 76 Connected to different wall jacks To connect: Connect the cable from the wall jack to the Tips for this setup: • If you have only one telephone number on your line, then you need to set the printer to receive faxes automatically (Auto Answer On).
  • Page 77 Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service To connect: Connect the cable from the wall jack to the Remove the protective plug from the Tips for this setup: • This setup works best if you subscribe to a distinctive ring service. If you have distinctive ring service, then make sure that you set the correct ring pattern for the printer.
  • Page 78 Scenario 2: Digital Subscriber Line (DSL) A Digital Subscriber Line splits your regular telephone line into two channels: voice and Internet. Telephone and fax signals travel through the voice channel, and Internet signals pass through the other channel. This way, you can use the same line for analog voice calls (including faxes) and digital Internet access.
  • Page 79 Scenario 3: VoIP telephone service To connect: Connect one end of a telephone cable to the Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the VoIP adapter. The port labeled Phone Line 2 or Fax Port is not always active. You may need to pay extra to your VoIP provider if you want to activate the second phone port.
  • Page 80 Scenario 4: Digital telephone service through a cable provider Setup 1: Printer is connected directly to a cable modem Follow this setup if you normally connect your telephone to a cable modem. To connect: Connect one end of a telephone cable to the Connect the other end of the cable to the port labeled Phone Line 1 or Phone Port on the cable modem.
  • Page 81 Setup 2: Printer is connected to a wall jack; cable modem is installed elsewhere in the house Follow this setup if your cable provider activated the wall jacks in your house so that you do not have to plug your devices into the cable modem.
  • Page 82 Connecting the printer to a non-RJ-11 wall jack To connect: Connect one end of a telephone cable to the Connect the other end of the cable to the RJ-11 adapter, and then connect the adapter to the wall jack. If you want to connect another device (telephone or answering machine) to the same wall jack, and if the device has a non-RJ 11 connector, then connect it directly to the wall jack.
  • Page 83 If the additional device (telephone or answering machine) has an RJ-11 connector, then you can remove the wrap plug and connect the device to the Connecting the printer in countries or regions that use serial connection In some countries or regions, you need to plug all devices into the wall jack. You cannot plug a telephone or answering machine into the port of the printer.
  • Page 84 To connect: Connect the cable from the wall jack to the port of the printer. Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones.

  • Page 85: Entering Your User Information

    Connect the printer to any of the N ports. To connect: Connect one end of a telephone cable to the Connect the other end of the cable to the RJ-11 adapter, and then connect the adapter to an N port. If you want to connect a telephone and answering machine to the same wall jack, then connect the devices as shown.

  • Page 86: Configuring The Fax Settings

    Setting the fax footer From the home screen, navigate to: > Fax Setup > Fax Printing > Fax Footer Touch On, and then touch Accept. Configuring the fax settings You can configure the fax settings through the printer control panel or the fax software. If you configure the fax settings through the printer control panel, then the fax software imports those settings.
  • Page 87 From here Dialing and Sending Fax Blocking Configuring fax settings using the fax software Before opening the fax software to configure the fax settings, make sure that: • The printer is properly connected to the telephone line. • The printer is turned on and connected to the computer. •...

  • Page 88: Creating A Contact List

    Creating a contact list You can create a contact list using the Address Book in the printer control panel or the phone book in the fax software. If you create a contact list in the printer control panel, then the fax software automatically saves those contacts as Phonebook entries.

  • Page 89: Sending Faxes

    Select the contact that you want to add, and then click Add to or change list to import the contact. Note: To add contacts, you need to import contacts from the phone books on your computer that are supported by the fax software. In addition to the software Address Book, you may also have phone books of the mail clients installed on your computer, such as Microsoft Outlook.

  • Page 90: Tips For Sending Faxes

    Tips for sending faxes Before you send a fax: • Make sure that the printer is on and connected to a working telephone, DSL, or VoIP line. The line is working if you hear a dial tone. • When using the scanner glass, close the scanner lid to avoid dark edges on the scanned image. •...

  • Page 91: Receiving Faxes

    Tip: • You can broadcast a fax to up to 30 recipients. • Touch More Options to set a color or black-and-white fax, adjust the quality of the fax, set the size of the document, add a cover page, schedule the fax, or view pending faxes. Sending faxes using the fax software For Windows users Click...

  • Page 92: Faxing Faq

    Receiving faxes automatically Make sure that Auto Answer is on: From the home screen, navigate to: > Fax Setup > Ringing and Answering > Auto Answer If Auto Answer is not set to On, touch On, and then touch Accept. Set the number of rings before the printer picks up incoming faxes: Touch Pick Up On.
  • Page 93 For Windows users Click or Start. Click All Programs or Programs, and then select the printer program folder from the list. Navigate to: Printer Home > select your printer > Fax tab > Set up the printer to fax The Printer Setup Wizard opens. Run the wizard.
  • Page 94 When do I need to set Auto Answer to On? Auto Answer is set to On by default, which lets the printer receive faxes automatically. If the printer is connected to the same telephone line with an answering machine, then you must set Auto Answer to On so that you can receive both your voice calls and your faxes.

  • Page 95: Adjusting The Ringer Volume

    Make sure the printer is connected properly to the telephone line While the printer is connected to a telephone line through the telephone into the port of the printer. Listen for a dial tone. If you hear a dial tone, then the telephone line is working and properly connected to the printer. If you do not hear a dial tone through both the wall jack and the printer, then see the “Fax troubleshooting checklist”...

  • Page 96: How Do I Send A Fax At A Scheduled Time

    If you do not have distinctive ring service, then set the printer to receive faxes manually (Auto Answer Off). This setting lets you receive both voice calls and fax calls, but works best if you use voice mail more often. You need to turn off voice mail whenever you are expecting a fax.
  • Page 97 How do I know that the fax was sent successfully? You can set the printer to print a confirmation page, or transmission report, every time you send a fax. This report includes the date and time that the fax was sent. If the fax job is unsuccessful, then the report also includes the cause of the error.
  • Page 98 How do I forward a fax? When you enable this option, all the faxes that you receive are automatically forwarded until you disable it. From the home screen, navigate to: > Fax Setup > Ringing and Answering > Fax Forward Select Forward or Print &...

  • Page 99: Networking

    Networking Installing the printer on a wireless network Wireless network compatibility Your printer contains an IEEE 802.11n wireless print server. Your printer is compatible with IEEE 802.11 b/g/n routers that are Wi-Fi certified. Supported network security options The printer supports three wireless security options: no security, WEP, and WPA/WPA2. No Security It is not recommended to use no security at all on a home wireless network.

  • Page 100: Printing A Network Setup Page

    Every device on the wireless network must use the same WPA passphrase. WPA security is an option only on infrastructure networks with access points (wireless routers) and network cards that support WPA. Most newer wireless network equipment also offer WPA2 security as an option. Note: If your network uses WPA or WPA2 security, then select WPA Personal when you are prompted to select the type of security your network uses.

  • Page 101: Installing The Printer On Other Computers

    Installing the printer on a wireless network Before you install the printer on a wireless network, make sure that: • Your wireless network is set up and working properly. • The computer you are using is connected to the same wireless network where you want to set up the printer. For Windows users Close all open software programs.

  • Page 102: Special Wireless Installation Instructions

    Select My printer is already set up. I am installing it on a new computer. Click Continue, and then follow the instructions on the computer screen for installing a configured printer on a new computer. Interpreting the colors of the Wi-Fi indicator The Wi-Fi indicator can be viewed only from the printer home screen.

  • Page 103: Assigning A Static Ip Address

    Return to the computer screen. From the wireless networks list that appears, select your network, and then click Continue. If your wireless network does not appear in the list: Connect to another wireless network. For Windows users Click Unlisted Network. For Macintosh users Select Other Wireless Network from the list, and then click Continue.

  • Page 104: Advanced Wireless Setup

    For Macintosh users From the Finder, navigate to: Applications > select your printer folder Double-click Wireless Setup Assistant. Follow the instructions on the computer screen. Advanced wireless setup Creating an ad hoc wireless network You can set up an ad hoc network if you: •...
  • Page 105 WEP keys must be: • Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard. • Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9. Write down the password for your network. Make sure you copy it exactly, including any capital letters. Windows Vista will enable the ad hoc network for you.
  • Page 106 Write down the WEP key you chose so you can refer to it when running the wireless setup. Make sure you copy it exactly, including any capital letters. In the “Confirm network key” box, type the same WEP key. Select This is a computer-to-computer (ad hoc) network; wireless access points are not used. Click OK twice to close the two open windows.

  • Page 107: Adding A Printer To An Existing Ad Hoc Wireless Network

    Adding a printer to an existing ad hoc wireless network Note: The printer can communicate on only one wireless network at a time. Configuring the printer for an ad hoc wireless network will remove it from any other wireless network, either ad hoc or infrastructure, for which it is configured.
  • Page 108 Insert the installation software CD. If the installation dialog does not appear after a minute, then click the CD icon on the desktop. Double-click Lexmark Extras > Lexmark Setup Assistant. Follow the instructions on the computer screen for configuring the printer wirelessly.

  • Page 109: Sharing A Printer In A Windows Environment

    In Mac OS X version 10.4 or earlier From the Finder, choose Utilities. Double-click Printer Setup Utility or Print Center. From the Printer List dialog, choose the printer you want to use, and then click Add. From the Printer Browser, select your printer, and then click Add. A second print queue will be created.

  • Page 110: Networking Faq

    Sharing a printer in a Macintosh environment From the Finder, choose Help > Mac Help. In the Search field, type sharing the printer on a network, and then press return. Select only one of the following: • Sharing your printer with Mac OS X users—Let other Macintosh computers on the network that use Mac OS X version 10.4 or later use any printer connected to your Macintosh computer.

  • Page 111: Where Do I Find My Ssid

    • See the documentation that came with your access point (wireless router). If your access point is using the default settings, then you can find the information in the documentation. • View the security settings on the access point. Open a Web browser, and then type the IP address of the access point in the address field. Notes: –...

  • Page 112: How Do I Find Out What Type Of Security My Network Is Using

    How do I find out what type of security my network is using? • Contact your system support person. The person who set up your network usually keeps your wireless information. • See the documentation that came with your access point (wireless router). •...
  • Page 113 Wireless network examples Scenario 1: Mixed wired and wireless connections on a network with Internet access • All computers and printers connect to the network through a router with Ethernet and wireless capabilities. • Some computers and printers connect wirelessly to the router; others connect over a wired connection. •...

  • Page 114: Why Do I Need An Installation Cable

    Scenario 3: Wireless network with no Internet access • Computers and printers connect to the network using a wireless access point. • The network has no connection to the Internet. Scenario 4: Computer connected wirelessly to a printer without Internet access •...

  • Page 115: How Are Infrastructure And Ad Hoc Networks Different

    Attach the small, square connector to the back of the printer. Continue following the on-screen instructions. How are infrastructure and ad hoc networks different? Wireless networks can operate in one of two modes: infrastructure or ad hoc. In infrastructure mode, all devices on a wireless network communicate with each other through an access point (wireless router).

  • Page 116: Finding The Signal Strength

    Finding the signal strength The signal strength tells you how strongly the computer or printer is receiving the wireless signal from the wireless network. Poor signal quality could affect connectivity during configuration. Checking computer connectivity From your computer system tray, click the wireless icon that corresponds to the software managing your wireless network adapter.
  • Page 117 EMOVE OBSTACLES BETWEEN THE ACCESS POINT AND THE PRINTER The wireless signal from your access point will pass through most objects. Most walls, floors, furniture, and other objects will not block the wireless signal. However, there are materials that are too dense for the signal to pass through, such as objects containing metal and concrete.
  • Page 118 In the Wireless settings section, look for the SSID. Write down the SSID. Note: Make sure you copy it exactly, including any capital letters. Obtain the SSID of the network that the printer is connected to: From the printer, print a network setup page. In the Wireless section, look for SSID.

  • Page 119: What Is A Mac Address

    Can I use my printer on a USB and a network connection at the same time? Yes, the printer supports a simultaneous USB and network connection. The printer can be configured in the following ways: • Locally attached (connected to a computer using a USB cable) •...

  • Page 120: What Is An Ip Address

    The MAC address of the internal print server is a series of letters and numbers. Notes: • A list of MAC addresses can be set on an access point (wireless router) so that only devices with matching MAC addresses are allowed to operate on the network. This is called MAC filtering. If MAC filtering is enabled in your access point and you want to add a printer to your network, then the MAC address of the printer must be included in the MAC filter list.

  • Page 121: How Are Ip Addresses Assigned

    For Macintosh users From the Apple menu, navigate to: About This Mac > More Info From the Contents pane, choose Network. If you are connected over a wireless network, then choose AirPort from the Active Services list. Locating the printer IP address •...

  • Page 122: Using Smartsolutions

    SmartSolutions is a set of solutions that you can create, customize, and download from the SmartSolutions Web site (http://smartsolutions.lexmark.com) to your printer. It lets you create one-touch custom solutions to streamline repetitive copying, scanning, and printing tasks. SmartSolutions also lets you view RSS feeds, Google Calendar, news headlines, and online photo albums, among others, from the printer control panel.

  • Page 123: Creating And Customizing Printer Solutions

    Solution MobileMe Photos Photo Viewer Photobucket Viewer Picasa Photo Viewer Print a File (Windows only) Preview & Copy RSS Headlines Apple Hot News MSNBC Headlines Scan to E-mail Scan to Evernote Scan to Fax Scan a Photo Scan to File Scan to PDF (Windows and Macintosh only) Stamps.com Shipping...

  • Page 124: Using A Web Browser

    Click Visit Lexmark SmartSolutions. Using a Web browser Open a Web browser. Type smartsolutions.lexmark.com in the address bar, and then press Enter. From the SmartSolutions Web site, log in or create an account. Add your printer. Use the Web site to create, customize, and download solutions to your printer.

  • Page 125: Maintaining The Printer

    Maintaining the printer Maintaining ink cartridges In addition to the following tasks that you can perform, your printer performs an automatic maintenance cycle every week if it is plugged into an electrical outlet. It will briefly come out of Power Saver mode or will temporarily power on if it is turned off.

  • Page 126: Cleaning The Exterior Of The Printer

    Using the printer software (Windows only) Load plain paper. Click or Start. Click All Programs or Programs, and then select the printer program folder from the list. Navigate to: Printer Home > select your printer > Maintenance tab > Align cartridges Follow the instructions on the computer screen.

  • Page 127: Cleaning The Scanner Glass

    Dampen a clean, lint-free cloth with water. Warning—Potential Damage: Do not use household cleaners or detergents, as they may damage the finish of the printer. Wipe only the outside of the printer, making sure to remove any ink residue that has accumulated on the paper exit tray.

  • Page 128: Troubleshooting

    If it appears on an error message dialog, then click the For additional assistance, use the Service Center link. If Troubleshooting does not solve your problem Visit our Web site at http://support.lexmark.com to find the following: • Knowledgebase articles with the latest information and troubleshooting for your printer •...

  • Page 129: Incorrect Language Appears On The Display

    • “Print job does not print or is missing pages” on page 132 • “Printer is printing blank pages” on page 134 • “Printer is busy or does not respond” on page 134 • “Cannot delete documents from the print queue” on page 135 •...

  • Page 130: Software Did Not Install

    Wipe the printhead contacts using a clean, lint-free cloth. Warning—Potential Damage: Do not touch the printhead nozzles. Reinsert the printhead, and then push the latch until it clicks into place. Close the printhead access door, and then close the front door. Note: If removing and reinserting the printhead does not resolve the error, then contact customer support.
  • Page 131 ECONNECT THE PRINTER POWER SUPPLY Turn off the printer. Note: Make sure the printer is not in Power Saver mode. Press and hold Unplug the power cord from the wall outlet, and then pull out the power cord from the power supply. Turn over the printer to access the base of the printer, and then slide the power supply cover.

  • Page 132: Print Job Does Not Print Or Is Missing Pages

    Remove the power supply from the printer, and then reinsert it until it clicks into place. Reinsert the power supply cover. Reconnect the power cord into the power supply, and then plug the power cord into the wall outlet. Turn on the printer. Print job does not print or is missing pages If the "Before you troubleshoot"...
  • Page 133 If your printer does not appear on the list, then try either of the following: • For a USB-connected printer, remove and then reconnect the USB cable. • For a printer that is wirelessly connected, see the Wireless troubleshooting section. AKE SURE THE PRINT JOB IS NOT PAUSED AKE SURE YOUR PRINTER IS SET AS THE DEFAULT PRINTER ECONNECT THE PRINTER POWER SUPPLY...

  • Page 134: Printer Is Printing Blank Pages

    Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a defective port.

  • Page 135: Cannot Delete Documents From The Print Queue

    ECONNECT THE PRINTER POWER SUPPLY Turn off the printer. Note: Make sure the printer is not in Power Saver mode. Press and hold for three seconds to turn off the printer. Pull out the power cord from the power supply. After a minute, reconnect the power cord into the power supply.

  • Page 136: Jams And Misfeeds Troubleshooting

    Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with Note: If you continue to have problems, then try another USB port on the computer. You may have connected to a defective port.
  • Page 137 If necessary, remove the paper support when clearing small media jams. • Paper exit tray • Printhead access door To check the printhead access door, open the front door first. Firmly grasp the paper, and then gently pull it out. Note: Be careful not to tear the paper while removing it.

  • Page 138: Paper Jam In The Duplex Unit

    If necessary, reinstall the paper support or close the printhead access door, and then close the front door. Press to turn the printer back on. Paper jam in the duplex unit Note: The parts inside the printer are sensitive. Avoid unnecessarily touching these parts while clearing jams. Press the duplex button and pull out the duplex unit.

  • Page 139: Print Troubleshooting

    Reinsert the duplex unit. Touch OK. Paper or specialty media misfeeds These are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together. Try one or more of the following: HECK PAPER CONDITION Use only new, unwrinkled paper.
  • Page 140 HECK MINIMUM PRINT SETTINGS Unless you are using the borderless feature, use these minimum print margin settings: • Left and right margins: – 6.35 mm (0.25 in.) for letter-size paper – 3.37 mm (0.133 in.) for all paper sizes except letter •...

  • Page 141: Print Speed Is Slow

    AKE SURE THE INK CARTRIDGES ARE PROPERLY INSTALLED LIGN THE PRINTHEAD LEAN OR LEAN THE PRINTHEAD NOZZLES Note: If these solutions do not remove the streaks or lines on the printed image, then contact technical support. Print speed is slow If the "Before you troubleshoot"...

  • Page 142: Copy And Scan Troubleshooting

    HECK YOUR COMPUTER PERFORMANCE You may need to change how your computer manages resources and processes. For more information on improving computer performance, see the documentation that came with your operating system. Copy and scan troubleshooting • “Copier or scanner does not respond” on page 142 •...

  • Page 143: Scan Was Not Successful

    AKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE CORRECT CORNER Partial copies or scans of documents or photos If the "Before you troubleshoot" checklist does not solve the problem, then try one or more of the following: AKE SURE THE DOCUMENT OR PHOTO IS LOADED FACEDOWN ON THE SCANNER GLASS AND IN THE PLACEMENT CORNER ELECT A PAPER SIZE THAT MATCHES THE LOADED PAPER...

  • Page 144: E-Mail Troubleshooting

    “E AKE SURE NABLE NETWORK SCAN TO COMPUTER ENTER ACINTOSH ONLY Notes: • This is available only in Mac OS X version 10.6. • If you have several applications open, then make sure that the Scan Center is the active application. Otherwise, the correct menu bar does not appear.

  • Page 145: Fax Troubleshooting

    Cannot send e-mail HECK YOUR E MAIL CONFIGURATION SETTINGS Make sure you have correctly completed the e-mail setup and successfully configured an SMTP server. HECK YOUR NETWORK CONNECTION Make sure the printer is connected to an Ethernet or wireless network. Your network must be connected to the Internet for the printer to communicate with the SMTP server.

  • Page 146: Fax Troubleshooting Checklist

    Fax troubleshooting checklist If you encounter problems sending and receiving faxes, then check the connection first: Check for a dial tone on the telephone line by plugging an analog telephone into the wall jack, DSL filter, VoIP device, or cable modem where you connected the printer. Make sure you plug the telephone into the same port. If you do not hear a dial tone, then contact your line provider.
  • Page 147 ET THE PRINTER TO SCAN THE ORIGINAL DOCUMENT BEFORE DIALING THE NUMBER The printer does not automatically redial if you set it to scan the original document after dialing the number. Set the printer to scan before dialing so that you do not have to scan the document again if the fax fails. The scanned document is saved in the printer memory.

  • Page 148: Cannot Receive Faxes

    Cannot receive faxes If the “Fax troubleshooting checklist” does not solve the problem, then try one or more of the following: AKE SURE THAT YOU HAVE CONFIGURED THE CORRECT SETTINGS FOR YOUR SETUP If the printer is sharing the line with other devices, then make sure that the following are set: •...

  • Page 149: Cannot Run The Fax Software

    Cannot run the fax software The printer must be connected to a telephone, DSL, VoIP, or cable service before you can configure the fax settings in the fax software. AKE SURE THE FAX SOFTWARE IS INSTALLED The Fax Solutions Software is optional for Windows users and is installed with the printer software only if you select it on the “Install Additional Software”...
  • Page 150 Error message: Unsupported Width Unsupported Compression Unsupported Resolution Unrecoverable Fax Error Fax Modem Error Phone Line is connected to the incorrect jack on the back of the machine. Digital line detected Failed to Connect Phone Line Error Phone Line Not Connected What it indicates: The receiving fax machine does not support the width of the document...

  • Page 151: Memory Card Troubleshooting

    Error message: Phone Line Busy No Answer No Caller ID Call Stopped To troubleshoot error messages in the fax software, click Help to view the help information for the fax software. Memory card troubleshooting • “Memory card troubleshooting checklist” on page 152 •...

  • Page 152: Nothing Happens When A Memory Card Is Inserted

    Memory card troubleshooting checklist Before you troubleshoot, use the following checklist to solve most memory card problems: • Make sure that the memory card you are using can be used in the printer. • Make sure the memory card is not damaged. •...

  • Page 153: Wireless Troubleshooting

    Photos do not transfer from a memory card across a wireless network If the "Memory card troubleshooting checklist" does not solve the problem, then try one or more of the following: AKE SURE THAT BOTH THE PRINTER AND THE DESTINATION COMPUTER ARE TURNED ON AND READY “E AKE SURE...

  • Page 154: Wireless Troubleshooting Checklist

    Wireless troubleshooting checklist Before beginning to troubleshoot the wireless printer, verify the following: • The printer, the computer, and the access point (wireless router) are all plugged in and turned on. • The wireless network is working properly. Try accessing other computers on your wireless network. If your network has Internet access, then try connecting to the Internet over a wireless connection.

  • Page 155: Cannot Print Over Wireless Network

    Cannot print over wireless network If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when sending a print job, then you can try uninstalling and reinstalling the software. Before you reinstall the software, check the troubleshooting checklist, and then do the following: URN THE ACCESS POINT WIRELESS ROUTER...
  • Page 156 OVE YOUR ACCESS POINT AWAY FROM OTHER ELECTRONIC DEVICES There may be temporary interference from electronic devices such as microwave ovens or other appliances, cordless phones, baby monitors, and security system cameras. Make sure your access point is not positioned too closely to these devices.
  • Page 157 Type ipconfig, and then press Enter. Check the Wireless Network Connection section: • The “Default Gateway” entry is typically the access point . • The IP address appears as four sets of numbers separated by periods, such as 192.168.2.134. Type the user name and password of the access point when prompted. Click OK.

  • Page 158: The Continue Button Is Unavailable

    In the Wireless settings section, look for the SSID. Write down the SSID, security type, and the WEP key/WPA passphrase (if shown). Notes: • Make sure you copy the network information down exactly, including any capital letters. • Store the SSID and the WEP key or WPA passphrase in a safe place for future reference. AKE SURE YOUR IS COMPATIBLE WITH WIRELESS PRINTING THROUGH The printer supports wireless printing only through AirPort base stations for Mac OS X version 10.5 or later.
  • Page 159 ECONNECT THE POWER SUPPLY Turn off the printer. Note: Make sure the printer is not in Power Saver mode. Press and hold Pull out the power cord from the power supply. After a minute, reconnect the power cord into the power supply. Turn on the printer.

  • Page 160: Cannot Print And There Is A Firewall On The Computer

    Watch the Device Manager window while connecting a USB cable or another device to the USB port. The window refreshes when Device Manager recognizes the USB connection. • If there is activity on Device Manager but none of the previous solutions worked, then call Customer Support. •...

  • Page 161: Wi-Fi Indicator Shows Limited Connection During Installation

    ELECT THE WIRELESS PRINTER You may need to select the wireless printer from your computer to use the printer wirelessly. Click , or click Start and then click Run. In the Start Search or Run box, type control printers. Press Enter, or click OK. Right-click the printer in the folder with the matching name and model number followed by ”(Network).”...
  • Page 162 OVE THE COMPUTER AND The possible distance between devices in 802.11b or 802.11g networks is 300 feet, while the wireless network range potentially doubles in 802.11n networks. The range of your wireless network depends on many factors, including the abilities of your access point and wireless network adapters. If you are having trouble printing, then try placing the computer and printer no more than 100 feet apart.
  • Page 163 Type ping followed by a space and the IP address of the access point. For example: ping 192.168.1.100 Press Enter. Check to see whether the access point responds: • If the access point responds, then you will see several lines appear that start with “Reply from.” It is possible that the printer did not connect to the wireless network.
  • Page 164 Click Ping. If the access point responds, then you will see several lines that display the number of bytes received from the access point. This means that your computer is connected to the access point. If the access point does not respond, then nothing is displayed. You can use Network Diagnostics to help resolve the problem.

  • Page 165: Wi-Fi Indicator Still Shows Limited Connection

    If the printer does not respond, then nothing is displayed. • Your computer might not be connected to the network. You can use Network Diagnostics to help resolve the problem. • You may need to change the settings of your printer. Run the Wireless Setup Assistant again. ONFIGURE THE PRINTER FOR WIRELESS ACCESS AGAIN If your wireless settings have changed, then you must run the printer wireless setup again.
  • Page 166 HECK NETWORK NAME Make sure your network does not have the same name as another network near you. For example, if you and your neighbor both use a manufacturer's default network name, your printer could be connecting to your neighbor's network.

  • Page 167: Wireless Print Server Not Installed

    Wireless print server not installed You may see a message during installation indicating that the printer does not have a wireless print server installed. If you are sure the printer is capable of wireless printing, try the following: HECK POWER Make sure the light is on.
  • Page 168 Locating the printer IP address • From the printer, print a network setup page. In the TCP/IP section, look for Address. • View the printer settings. From the printer control panel, navigate to: > Network Setup > TCP/IP Look for IP Address. If the printer and/or the laptop does not have an IP address, or if either has an address of 169.254.x.y (where x and y are any two numbers between 0 and 255): Turn off the device that does not have a valid IP address (the laptop, the printer, or both).

  • Page 169: Communication With Printer Lost When Connected To Virtual Private Network (Vpn)

    Click , or click Start and then click Run. In the Start Search or Run box, type control printers. Press Enter, or click OK. Right-click the printer, and then select Properties or Printer properties from the menu. Click the Ports tab. Click the box next to Enable bidirectional support if it is not already checked.
  • Page 170 LIMINATE NETWORK CONGESTION If a wireless network is too busy, then the computer and printer may have difficulty communicating with each other. Some causes of wireless network congestion can include: • Transferring large files across the network • Networked games •...
  • Page 171 To assign a static IP address to the printer: Complete the wireless setup, allowing the printer to receive a DHCP address from a DHCP server on the network. Print a network setup page to see what IP address is currently assigned to the printer. Open a Web browser and then type the printer IP address in the address field.

  • Page 172: Notices

    The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
  • Page 173 Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.

  • Page 174: Noise Emission Levels

    Modular component notice This product may contain the following modular component(s): Lexmark regulatory type/model LEX-M03-001; FCC ID: IYLM03001; Industry Canada IC:2376A-M03001 Lexmark regulatory type/model LEX-M01-003; FCC ID: IYLM01003; Industry Canada IC:2376A-M01003 Lexmark regulatory type/model LEX-M11-003; FCC ID: IYLM11003; Industry Canada IC:2376A-M11003 Licensing notices The following documents can be viewed from the installation software CD.

  • Page 175: Energy Star

    ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark.

  • Page 176: Power Consumption

    The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Power Saver This product is designed with an energy-saving mode called Power Saver. The Power Saver Mode is equivalent to the Sleep Mode.

  • Page 177: Industry Canada Compliance Statement

    The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.

  • Page 178: Notice To Users Of The Canadian Telephone Network

    If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.

  • Page 179: Notice To Users Of The New Zealand Telephone Network

    Avis réservé aux utilisateurs du réseau téléphonique du Canada Ce produit est conforme aux spécifications techniques d’Industrie Canada. Le numéro REN (ringer equivalence number : numéro d’équivalence de sonnerie) fournit une indication du nombre maximum de terminaux pouvant être connectés à l’interface téléphonique. En bout de ligne, le nombre d’appareils qui peuvent être connectés n’est pas directement limité, mais la somme des REN de ces appareils ne doit pas dépasser cinq.

  • Page 180: Using This Product In Switzerland

    Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109 or 80D1877) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.

  • Page 181: Regulatory Notices For Wireless Products

    Regulatory notices for wireless products This section contains the following regulatory information pertaining to wireless products that contain transmitters, for example, but not limited to, wireless network cards or proximity card readers. Exposure to radio frequency radiation The radiated output power of this device is far below the radio frequency exposure limits of the FCC and other regulatory agencies.
  • Page 182 Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
  • Page 183 Alulírott, Lexmark International, Inc. nyilatkozom, hogy a termék megfelel a vonatkozó alapvetõ követelményeknek és az 1999/5/EC irányelv egyéb elõírásainak. Íslenska Hér með lýsir Lexmark International, Inc. yfir því að þessi vara er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í tilskipun 1999/5/EC. Italiano Con la presente Lexmark International, Inc.

  • Page 184: Statement Of Limited Warranty

    Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.

  • Page 185: Extent Of Limited Warranty

    Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable.
  • Page 186 I agree that this patented printer is licensed for, and designed to work with only genuine Lexmark ink cartridges for the life of the patented printer. I agree to: (1) use only genuine Lexmark ink cartridges with this printer (except I may use replacement cartridges made by Lexmark but sold without single use terms as described in the below cartridge license agreement), and (2) pass this printer license/agreement to any subsequent user of this printer.
  • Page 187 Lexmark that cannot be excluded or modified. If any such provisions apply, then to the extent Lexmark is able, Lexmark hereby limits its liability for breach of those provisions to one of the following: providing you a replacement copy of the Software Program or reimbursement of the price paid for the Software Program.
  • Page 188 Software Program and requested by you. Lexmark agrees not to use this information in a form that personally identifies you except to the extent necessary to provide such services.
  • Page 189 License Agreement, any other written agreement signed by you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with the terms of this License Agreement, the terms of this License Agreement shall control.

  • Page 190: Index

    144 cannot send e-mail 145 cannot send faxes 146 cartridges, ink ordering 13 using genuine Lexmark 13 changing default printing mode 51 changing page order 35 changing Power Saver timeout 21 changing print order 35...
  • Page 191 copy troubleshooting scanner unit does not close 142 copying 55 adjusting quality 57 collating copies 58 enlarging an image 57 ID cards 56 making a copy lighter or darker 57 multiple page images on one sheet 58 on both sides of the paper 59 Pages per Sheet 58 photos 56 reducing an image 57...
  • Page 192 100 informational solutions 122 infrastructure network 115 conserving 7 ink cartridge access location 11 ink cartridges ordering 13 replacing 14 using genuine Lexmark 13 Index ink levels checking 125 installation cable 114 installing network printer 121 installing optional software 25...
  • Page 193 loading paper 28 locating SSID 111 WEP key 110 WPA passphrase 110 MAC address 119 finding 119 MAC address filtering 119 Macintosh installing printer on wireless network 101 USB 108 wireless 108 Macintosh printer software using 24 maximum sending speed setting 86 memory card inserting 45...
  • Page 194 97 receiving faxes Auto Answer setting 92 automatically 92 manually 92 tips 92 Index recycling 7 Lexmark products 16 WEEE statement 174 redial attempts setting 86 redial time setting 86 reducing an image 57 repeating an image 58...
  • Page 195 to a network 61 using the touch screen 61 scanning takes too long or freezes the computer 144 scheduled fax sending 96 security wireless network 99 security information wireless network 112 security key 112 selecting the wireless port 167 sender information registering 85 sending a scheduled fax 96 sending an e-mail...
  • Page 196 nothing happens when memory card is inserted 152 troubleshooting, print cannot delete documents from print queue 135 computer slows down when printing 141 poor quality at the edges of page 139 slow print speed 141 streaks or lines on printed image 140 troubleshooting, setup cannot print through USB 135...
  • Page 197 Wi-Fi indicator shows limited connection 165 Wi-Fi indicator description of icons 102 Wi-Fi indicator is green printer does not print 160 Wi-Fi indicator light shows limited connection 161 Wi-Fi indicator shows limited connection 165 Wi-Fi Protected Setup 107 using 110 Wi-Fi Protected Setup logo identifying 110 WPA 99...

This manual is also suitable for:

50c0000Genesis s816Genesis s800 series

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