Types Of Warranty Service - Lenovo ThinkPad R60 9457 Supplementary Manual

Machine
Type
0656
9459, 9464 All
9455,
9456,
9460,
9461, 0658
9457,
9458,
9462,
9463, 0659

Types of Warranty Service

If required, your Service Provider will provide repair or exchange service
depending on the type of warranty service specified for your Machine in the
above table and as described below. Scheduling of service will depend upon
the time of your call and is subject to parts availability. Service levels are
response time objectives and are not guaranteed. The specified level of
warranty service may not be available in all worldwide locations, additional
charges may apply outside your Service Provider's normal service area,
contact your local Service Provider representative or your reseller for country
and location specific information.
1. Customer Replaceable Unit ("CRU") Service
58
®
ThinkPad R60 Service and Troubleshooting Guide
Country or Region of Purchase
US, Canada, Mexico, Brazil,
Australia, and Japan
Others
US, Canada, Mexico, Brazil,
Australia, and Japan
Others
US, Canada, Mexico, Brazil,
Australia, and Japan
Others
Lenovo will ship CRUs to you for you to install, Tier 1 CRUs are easy to
install whereas Tier 2 CRUs require some technical skill and tools. CRU
information and replacement instructions are shipped with your Machine
and are available from Lenovo at any time on your request. You may
request that a Service Provider install CRUs, at no additional charge,
under the type of warranty service designated for your Machine. Lenovo
specifies in the materials shipped with a replacement CRU whether a
Warranty period
Parts and Labor - 90
days
Battery pack - 90 days
Parts and Labor - 90
days
Battery pack - 90 days
Parts and Labor - 3 years
Battery pack - 1 year
Parts and Labor - 1 year
Battery pack - 1 year
Parts and Labor - 1 year
Battery pack - 1 year
Parts and Labor - 3 years
Battery pack - 1 year
Parts and Labor - 3 years
Battery pack - 1 year
Types of
Warranty
Service
6
1
7
1
5
1
6
1
7
1
6
1
7
1