A Power Switch Problem; Keyboard Problems - Lenovo ThinkPad R60 9457 Supplementary Manual

Lenovo thinkpad r60 9457: supplementary guide
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Solving computer problems
Solution:
If you have registered your computer for Password Reset Service, and you
forgot your power-on or hard disk password, you can reset it by pressing
the ThinkVantage button at the password prompt.
v If you cannot reset your power-on password, you must take your
v If you cannot reset your hard disk password, Lenovo authorized
If you forgot your supervisor password, Lenovo authorized servicer
cannot reset your password. You must take your computer to a Lenovo
authorized servicer or a marketing representative to have the system board
replaced. Proof of purchase is required, and a fee will be charged for parts
and service.

A power switch problem

Problem:
The system does not respond, and you cannot turn off the computer.
Solution:
Turn off the computer by pressing and holding the power switch for 4
seconds or more. If the computer is still not reset, remove the ac adapter
and the battery.

Keyboard problems

Problem:
All or some of the keys on the keyboard do not work.
Solution:
If an external numeric keypad or a mouse is connected:
1. Turn off the computer.
2. Remove the external numeric keypad or the mouse.
3. Turn on the computer and try using the keyboard again.
If the keyboard problem is resolved, carefully reconnect the external
numeric keypad, external keyboard, or mouse, making sure that you have
seated the connectors properly.
If keys on the keyboard still do not work, have the computer serviced.
If the problem occurred immediately after the computer returned from
standby mode, enter the power-on password if one has been set.
16
®
ThinkPad
R60 Service and Troubleshooting Guide
computer to a Lenovo authorized servicer or a marketing representative
to have the password canceled.
servicer cannot reset your password or recover data from the hard disk.
You must take your computer to a Lenovo authorized servicer or a
marketing representative to have the hard disk drive replaced. Proof of
purchase is required, and a fee will be charged for parts and service.

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